What our Customers say...

Water Damage Testimonials

I used SERVPRO of Cheshire County when our basement flooded from a broken pipe. Ryan, Derek and their crew quickly responded to our issue and immediately started to mitigate the water problem. They went above and beyond to help clean up the damage and dry out the basement quickly while minimizing the damage to our home. The team at SERVPRO of Cheshire County is very professional. I have and will continue to recommend their services to anyone!

I've used SERVPRO of Cheshire County on several occasions. Most recently we had a water back up issue that flooded a ceiling below resulting in significant water damage. I called Ryan who made a site visit that day to assess the damage. His crew responded thereafter to clean up the damage and dry out the ceiling and room below. SERVPRO was responsive, professional, and great to deal with. I would recommend their services to anyone!

Naomi and David were great. Fast, efficient and thorough. Cleaned water damage in four basement areas. They boxed an enormous amount of items up and cleaned above and beyond. Their manager, Wil, was great to work with.

Very good and efficient job!

Love SERVPRO! Jake and Derek and the team were absolutely wonderful to work with and completed the job cleanly and efficiently. So lucky to have them as a resource!

Great team. Would highly recommend SERVPRO.

They were perfect!

They did an amazing job at helping us clean up our barbershop due to an incident. Will definitely be using them again, thank you gusy!

Service was amazing and very professional. Made out Situation way less stressful knowing we were in good hands. Amazing team.

The last couple of days have been wild! We had a pipe issue at the shop that flooded the lobby and the back room with grey water! We had to close for today so we could let the floors dry and sanitize everything. The shop was upside down but, because we live in such a beautiful & amazing city, we will be back open as usual tomorrow! I can't thank SERVPRO of Cheshire County enough for their immediate response to the situation! These guys are the real deal! Their 24-hour service was the most efficient, professional service I've ever rendered. The response I got after I called was extremely fast. I've waited longer for pizza to be delivered! Thank you for what you do for this community! Because of your professionalism and efficiency, we only had to close for one day! Thank you so much guys!

All of the staff were friendly and very nice in a time of chaos and crisis. Thank you very much.

The team from SERVPRO was amazing! From Jake to Project Manager DJ and his team, Tyson, Jeremy, and Tanner, everyone was so helpful, professionals and worked hard to clean up our basement flooding issue. They delivered on everything they said they would. They made a daunting task so much less stressful. I highly recommend SERVPRO."

SERVPRO came to my home for a flooded basement. The team was amazing-very professional and courteous. They were at my home for 2 days and everyone was hard working. The basement is rid of mold on the sheetrock and water damaged items. It looks great and no musty odor. SERVPRO is amazing and I 100% recommend them to everyone!!!

The representative of this company came on time and immediately got to work to remedy my problem. He was very helpful, professional, and efficient and his team was very respectful with my stuff. I definitely recommend this company!

SERVPRO did a great job for us. All staff was friendly and helpful. Mgmt provided excellent communications throughout the process.

Scott was especially helpful to deal with. He had excellent communication through the whole process.

We had an issue with water damage late on a Friday night, and we immediately contacted SERVPRO, and they were incredibly responsive, professional and the quality of their work was off the charts. SERVPRO was able to save lots of material in our finished basement and we were able to restore the basement in a much more timely fashion using the existing materials compared to having to replace everything. If you ever have an issue with water damage, I would highly recommend contacting SERVPRO!

SERVPRO did an outstanding job of cleaning up after a heating pipe burst. They arrived quickly to assess the damage and came the next day to remove a damaged ceiling and carpet and dry out the entire affected area. The team was very professional, courteous, thorough, and kind. We highly recommend SERVPRO of Cheshire County and will always use their services again should the need arise.

We are more than pleased with your service and professionalism of the staff.

Can't say enough good things, their response time was great! We had a significant amount of water damage, and they had the place cleaned up in no time. Everyone was so professional and caring.

They were outstanding! I can't think of any improvements. Wil was very attentive to all our questions, concerns, and very prompt in getting the work done.

Just keep doing what you do and how you do it. Exceptional work and exceptional people. Thank you!!

Excellent service! Fun and professional people who made a difficult situation smooth, easy going, and well done! The guys who came and did our kitchen gut and cleanup were really good and did high quality work.

Excellent job!

Very Grateful for SERVPRO. What an efficient and thorough job you all did on our behalf. Most important, we did not feel taken advantage of financially during this time of need and vulnerability. Much appreciated!

SERVPRO of Cheshire County got right back to us when we needed water damage remediation in Keene. Their Rep was prompt and professional and gave us excellent advice on how to deal with the problems we had with sewage and water damage. Highly recommended.

These people were absolutely fantastic! The SERVPRO ladies were awesome and helped with everything! Can't tell you how happy I am with all of you!

The team at SERVPRO of Cheshire County recently came to our rescue when we had a significant water problem at one of our offices in Keene - which resulted in 2-3 inches of water covering the office floors. They were extremely efficient in removing the water, getting everything dried out and helping get the repairs underway. We are grateful to the team at SERVPRO for their prompt and professional service!

True professionals.

We appreciate the timely & professional response and speedy remediation particularly during a holiday week!

Well orchestrated job performance. Apparent good "team" approach to the job at hand. Thank you all.

I had a hot water tank burst open and it put a large amount of water in our basement. This happened on May 29th, 2020 at about 3:30. Our plumber said to call you. I did at about 4:00pm and by about 7:00pm you were here with a crew and several trucks. Gary Ruotsala explained to me what they were doing. It was amazing to see how quickly they had the water out and set up several fans and humidifiers that they kept running for several days. They came and checked every day. Then a crew showed up and cut out parts of walls and took up carpets and made the place ready for a construction company to come in and finish the job. 

All of the people who worked here were very polite and friendly. They all worked together as a team. I would highly recommend this company and want to thank Gary for making sure everything went as smoothly as it did.

Great team! Moved items that were quite heavy.

Great response time and what a great team.

"I would definitely recommend SERVPRO!"

Great Job!

To All the Folks at SERVPRO, Thank you for your quick response to our basement water problem. Your crew was professional and thorough in completing the job, and it was done carefully with minimum disruption to our house. It really does look better than it did before the incident.

We were impressed right from the start. Derek's coming out after 9pm on the day-night the water damage was discovered was not only helpful but put everything into perspective. Jake and his crew: Tyler, Shane, Ian all have been incredibly efficient and hard working. We Thank you All!

I hope we never have to use you again, but if we have to we are confident of the level of service we are getting.

Everything that was done exceeded my expectations!

Love the SERVPRO crew!

This project after water loss has a nightmare due to contractor and insurance issues. SERVPRO has been the one constant positive in this and probably saved my sanity. They were polite, fast, kind, patient and responsive. I would recommend them to anyone. Chis is an asset to your company and has my sincere thanks.