What our Customers say...
Storm Damage Testimonials
The guys were friendly professional and great to deal with.
Dear Richard, Every single employee of yours that worked on our house demonstrated the highest level of customer service and empathy, while still being efficient and getting the work done quickly. All of your staff was fantastic, great to work with, sensitive to the fact that our house had been badly damaged and needed a major renovation, but simultaneously cognizant of getting the job done as quickly as possible.
Richard, Around 8 PM the night before the carpet was to be installed in the lower level, we had a horrific rainstorm. The basement got wet and we panicked. I called SERVPRO of Keene and spoke with your son. He gave good advice, the water was manageable and we cleaned it up. About 1/2 hour later, we got another call from one of the brothers who saw our name on the emergency call list and wanted to be sure we were ok. It was 9 PM. What an example of exemplary customer service!
Steve and I can't thank you enough for coming to our rescue so quickly the other night. Your employees were kind, courteous and helpful. It was also nice to see a few familiar faces too! Thanks again for all that you did as it made us feel less stressed about things. I won't hesitate to call you again if the need arises in the future!
Jake, Jon and DJ were wonderful, Couldn't have asked for a better experience!
Everyone was very nice, clean and helpful.