Recent Posts

Certified: SERVPRO Cleaned

5/19/2020 (Permalink)

A window decal that says SERVPRO Certified Cleaned Certified: SERVPRO Cleaned

Certified: SERVPRO Cleaned is a cleaning and disinfecting program that SERVPRO offers to commercial locations to address the current COVID-19 pandemic. This pandemic has changed what it means to be clean and being open for business is just the beginning of everyone’s new journey forward. Employees may be hesitant to return to work, and customers may wonder whether the businesses they visit are safe. If a building or structure is sanitized and disinfected as part of the CSC program, a window decal shield will be left there, as well as a separate window decal which should be dated by the franchise to let everyone know when it was last sanitized and disinfected. This can be scheduled as a one time or recurring service. This is a level of clean that goes way beyond janitorial or carpet cleaning, it is proactive viral pathogen cleaning. Beyond fire and water, SERVPRO professionals are trained and experienced in bio hazard decontamination. When businesses choose SERVPRO, their employees, customers, and community can rest assured that they have selected a “higher standard of clean.”

Preparing for Heavy Rain

5/18/2020 (Permalink)

Heavy rain on a roof Heavy rain storms can cause serious damage to your property, be prepared!

When a heavy rainstorm is on the horizon, the first thing to do is to check the outside of your home and make sure it is protected. Start by inspecting your roof for any areas that may be missing shingles, or aging/sagging. Clogged gutters can cause issues if they overflow, so check to see if your gutters are fully intact and clear them of any leaves or debris that may be piled up. While walking around your house, check to see that all windows and doors are closed, and that all lawn equipment is stored inside. Once the storm hits, plan on staying inside and avoid driving anywhere unless completely necessary. While checking weather reports, be sure to stay away from windows and doors as they can break or blow in if the wind is strong enough. Once the storm has passed, you should survey your property to check for any damage from fallen branches or to see if any power lines. It is very important to not touch any power lines that are down, and call professionals to repair it.

Generator Safety

5/1/2020 (Permalink)

Generators are helpful to have on hand, especially in the event of a power outage during a storm. For those new to using generators or feeling rushed to get the power on during a storm, it is especially important to slow down and ensure proper use of the generator. Using a generator incorrectly is dangerous. Below are steps from the American Red Cross regarding safe handling of a generator:

  • Keep your generator dry and do not use in wet conditions (i.e. a flood) to avoid risk of electrocution. Have it running on a dry, flat surface under a shelter such as a canopy-like structure (i.e. a tarp supported by poles). Do not touch the generator if your hands are wet.
  • Never use a generator inside your home, basement, garage, crawlspace or any partially enclosed area. This rule also applies to any camp stoves, grills, or other propane, natural gas, charcoal or gasoline-burning equipment.
  • Turning on a fan or opening a door or window won’t prevent carbon dioxide (CO) buildup in your home. CO can’t be seen or smelled so it is crucial to avoid and be aware of the signs of exposure when operating a generator. If you begin to feel unwell, dizzy, nauseated or weak while using a generator, get to fresh air immediately.
  • CO alarms should be installed on every level in your home in central locations as well as outside sleeping areas. The alarms will provide early warning signs of rising CO levels.

For these and other tips and information regarding health and safety, visit redcross.org

Helpful Tips During Severe Wind

4/22/2020 (Permalink)

Palm trees blowing in severe wind Palm trees during a severe wind storm.

Preparedness is a very important when it comes to protecting your family & property from any severe weather or storm. Winds can reach up to more than 100 miles per hour during severe weather such as a tornado, but a high wind advisory is issued when winds of over 25 miles per hour are predicted. The first thing you will want to do during severe winds is find shelter and move towards the middle of your home or the basement if that is an option. Try to avoid being near any windows or glass doors, and bring belongings such as a grill, garbage cans, and patio furniture inside as these are wind-borne objects that could cause more damage to your home. Severe wind can happen anywhere, regardless of where you live so being informed on how to be prepared is important.

In the case of an evacuation, go to the nearest shelter if possible and follow these helpful tips:

  • Lock all doors and windows at your home before you go.
  • Bring a survival kit and other supplies such as food & water.
  • Let family & friends know where you plan to be.
  • If there is no time to get to a shelter, stay in the middle of your home or basement, away from windows, and try to take cover.

Is Your Home Fire Safe?

4/17/2020 (Permalink)

a green check mark inside a green circle with white square background and black around the white square. Is your home fire safe?

The American Red Cross is a great resource to help ensure you and your home are safe. Below is their Home Fire Safety Checklist. Take a moment to read through the list and see if there is anything that could be done differently at your home to make it safer.

  • “Keep an eye on what you fry.” Whenever you are cooking or using an open flame it is important to never leave it unattended.
  • “3 feet from the heat” is the golden rule for heating safely. Anything that could catch fire, such as furniture, towels and curtains, should be kept at least 3 feet away from any heat source.
  • Never smoke in bed.
  • Plug appliances, both large and small, directly into wall outlets.
  • Keep matches, lighters and fire starters locked away from children who tend to be curious and may not understand the risks.
  • Regularly check that your smoke alarms are functioning properly. It is recommended to swap out the batteries every year (unless the alarm has a long-life battery). Also, it is recommended to replace smoke detectors about every ten years.
  • Different types of smoke alarms detect fire in different ways. Experts recommend utilizing both types in your home.
  • Having a sprinkler system working in combination with smoke alarms is another safety measure that can help save lives.
  • Have a home fire escape plan and practice at least twice a year with all your family members.

For more information, visit the American Red Cross’s website: redcross.org

If you ever experience a fire at you home or business, call us anytime at (800) 352-7251.

Why set up an ERP?

4/2/2020 (Permalink)

Servpro ERP ad asking are you ready? SERVPRO ERP, are you ready?

With SERVPRO’s Emergency READY Profile (ERP), you will feel confident that you are “Ready for whatever happens.” The ERP allows you & your business to have an immediate plan of action ready to go in case of an emergency. It contains all of the important information regarding your business including emergency contacts, shut-off valve locations, and priority areas. By setting up an ERP, you can minimize business interruption by knowing what to do and what to expect in advance, which can help reduce how water and fire damage can affect your business. The best part is this document will only take a little time to complete but will save a lot of time if ever needed!

  • A no cost assessment of your facility.
    This means there is no need to allocate funds, giving you a great value at no cost.
     
  • A concise Profile Document that contains only the critical information needed in the event of an emergency.
    It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed.
     
  • A guide to help you get back into your building following a disaster.
    This can help minimize the amount of time your business is inactive by having an immediate plan of action.
     
  • Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider.
    You have a provider that is recognized as an industry leader and close by.
     
  • Identification of the line of command for authorizing work to begin.
    This saves time so we can begin the work of mitigating the damage which can save you time and money.
     
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.
    Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are "Ready for whatever happens."

The Importance of Deodorization

4/2/2020 (Permalink)

SERVPRO technician spraying the smoke sealing serum A SERVPRO technician sprays a smoke sealant after cleaning & deodorizing a home after fire damage.

In your home or business, fire, smoke, or even soot damage can leave you with unpleasant and potentially permanent problems. Smoke produced during a fire can travel throughout the structure leaving deposits and even odors on various surfaces & hard-to-reach areas. It is crucial that professional action is taken quickly as these residues can cause permanent damage. At SERVPRO, our technicians are certified by the Institute of Inspection, Cleaning, and Restoration, and can rid your home or business of the odors left by fire or smoke damage. Instead of covering up the odors, technicians use SERVPRO’s own line of cleaning products to remove the source and prevent the odor from returning. Odor from fire damage is not the only stubborn odor that SERVPRO can take care of, water and mold damage can also cause permanent problems if not addressed properly.

What To Do After A Fire

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean so as not to further soil upholstery, walls and woodwork.
  • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator and prop doors open.
  • Clean and protect chrome with light coating of petroleum jelly or oil.
  • Wash houseplants on both sides of leaves.
  • Change HVAC filter.
  • Tape double layers of cheesecloth over air registers.
  • What NOT To Do After A Fire

    • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting your SERVPRO Franchise Professional.
    • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
    • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
    • Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
    • Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

The Dangers of Hoarding

4/2/2020 (Permalink)

A photo of a living room filled with stuff A living room that is completely filled with miscellaneous items as a result of hoarding.

Each hoarding case that SERVPRO deals with is very different. SERVPRO is usually called to a fire damage or water loss job, only to realize it is also a hoarding situation. Once approval is granted by the insurance company, SERVPRO professionals can pack the contents and possibly clean, dry or store them so they can begin work on the fire or water loss. Another way that a SERVPRO franchise may find themselves at a hoarding job is through a landlord, a case works, real estate agents, or family members often after the death of a loved one. Many people with a hoarding disorder do not think that their way of living is a problem, they typically hoard items that others would think of as trash or junk. Years of clutter and accumulation can result in unsanitary living conditions, sometimes resulting in bugs, fleas, and even rats. No matter how severe the hoarding case, SERVPRO will leave it “Like is never even happened.”

Proactive Cleaning & Disinfecting

3/24/2020 (Permalink)

SERVPRO technician discussing cleaning with client SERVPRO technicians are happy to assist with your proactive disinfecting needs.

SERVPRO of Cheshire County is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of Coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the Coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the Coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

Emergency Service at Learning Facilities

2/24/2020 (Permalink)

SERVPRO vehicle parked outside a brick educational facility SERVPRO team assisting with a cleaning project at an area educational facility.

At SERVPRO of Cheshire County, we realize the importance of an uninterrupted class schedule. An untimely fire, smoke or water damage disaster, should not automatically mean a delay in routine for an educational facility. SERVPRO professionals are available around the clock to assist with fire and water cleanup and restoration for all sizes and varieties of schools. From Kindergarten, to elementary, middle and high schools, universities and colleges, dorms, libraries, day cares, and sporting or event arenas, SERVPRO can assist them all. Here's what sets SERVPRO apart from other emergency restoration companies:

  • 24/7/365 emergency availability
  • Timely response and assessment of damage
  • Proven track record of quality service with other educational facilities
  • Clear, concise communication with school officials
  • Certified and trained technicians
  • Industry leading equipment and technology
  • Mindfulness of environmental and legal concerns
  • Isolate damaged areas from other parts of the facility
  • Ability to limit class interruption
  • Complete client satisfaction during and at the conclusion of the project

Whatever the situation, SERVPRO of Cheshire County is available to make sure the main topic on the mind of school officials is the education of their students and emergency cleanup and restoration can be left to the professionals.