Recent Posts

Faster to Any Sized Disaster

12/2/2020 (Permalink)

Black & white photo of an entire staff of employees standing in front of open overhead door of warehouse. SERVPRO of Cheshire County: Faster to any sized disaster.

When a client experiences a fire, smoke, water, sewage or biohazard emergency, swift and immediate response is crucial. The longer these disasters of this nature go untreated, the greater the possibility for secondary property damage. Once a fire has been extinguished, the pipe has been repaired, or the water has been turned off, the clock is ticking to begin repairs. No one responds quicker than SERVPRO of Cheshire County.

Once notified of the event, SERVPRO of Cheshire County will be onsite within 4 hours (often times sooner than that) to commence emergency mitigation services.

SERVPRO uses state of the art equipment and industry approved techniques which can save their clients time and money. 

SERVPRO of Cheshire County understands the importance of speedy response which is why they are available 24 hours a day/365 days a year for emergency response. For commercial properties, quick response means limiting business interruptions and minimizes tenant displacement.

When you experience an untimely disaster, be sure to contact the times disaster cleanup and restoration leader, SERVPRO of Cheshire County!

Commercial Services: Educational Facilities

12/1/2020 (Permalink)

Black pickup truck with SERVPRO Job Trailer attached in front of a large brick school providing emergency services. Making emergency damage at educational facilities "Like it never even happened."

Here at SERVPRO of Cheshire County, we feel strongly that learning for students should not be interrupted or paused due to any type of disaster. When a disaster occurs at an educational facility, they can be very complex and timely response is of the utmost importance.

Our goal as emergency mitigation professionals is to limit downtime for students and faculty as much as possible. We will be onsite at the school upon receiving the initial call within 4 hours and in most cases, much less than that.  

SERVPRO of Cheshire County has resources to handle emergency fire, water, smoke, sewage or biohazard damage events at schools of any size. Our professionally trained team is mindful of legal and environmental concerns and will take any and all precautions necessary when entering the facility for service.

With prompt response and industry-leading service, you can be sure your educational facility will be ready for class to continue quickly and safely. SERVPRO of Cheshire County has assisted at a variety of different types of educational facilities such as:

  • K-12 Schools
  • Colleges & Universities
  • Dormitories
  • Event and Sporting Arenas
  • Libraries
  • Daycares/ Pre-K Facilities

SERVPRO of Cheshire County: always ready to assist in making your educational facility's emergency "Like it never even happened."

Ice Dams: Dreaded Winter Hazard

12/1/2020 (Permalink)

Snow and ice buildup on the edge of a roof on a red house causing large icicles to form. Be sure to clear snow buildup around the edge of roofs to reduce the possibility of ice buildup.

Happy Holidays! It a very festive time of year but along with the holidays comes freezing cold temps, snow storms, sleet and ice. The elements can certainly make the short days seem long and can also pose serious threat to your home or property. Ice dams are one of these winter storm concerns.

Ice dams build up on the eaves of sloped roofs in buildings that are heated. Melting snow, stemming from heat loss in the building, causes snow to melt and run down to the edge of the roof where the surface is below freezing, and ice begins to build. That ice buildup can cause damage to rain gutters, shingles and eventually the interior of the house. Here are a few tips on how to combat the forming of ice dams on your property.

  • Ventilate Eaves and Ridge Vents
  • Vent exhausts from kitchen ducts, bathroom and clothes dryer are properly vented outside rather than into the attic
  • Add insulation to the attic
  • Seal and insulate air ducts
  • Add steel flashing around the chimney
  • Caulk around vent pipes and electrical cables with a fire-stop sealant
  • Use roof rake to clear excess snow from the edge of roofs

Winter Storm Worries

11/25/2020 (Permalink)

Wide shot of red commercial building in the middle of a snow storm with cars parked out front. Snow storms are inevitable in New England and being prepared for the snow and freezing temps is a must.

Winter weather can bring more issues than the common slippery roads and snow covered sidewalks. If you live in a part of the country such as New England, temperatures dropping below freezing in the winter comes with the territory. With freezing temperatures comes the possibility of freezing pipes which can result in significant water damage to your home or commercial property.

Frozen pipes occur when exposed to freezing temps such as outside your home, or in basements, attics, garages, crawlspaces, or along exterior walls. A frozen pipe can burst at the point where the ice blockage inside the pipe is located, but usually the rupture is caused from the backflow of pressure between the water source and the blockage. 

If your home or commercial property experiences a burst pipe caused by the extreme cold temps that surround a winter storm, be sure to contact SERVPRO of Cheshire County to professionally assist with water mitigation. Our team will be sure to thoroughly dry and clean the affected areas to make it "Like it never even happened."

Why Choose SERVPRO? Here's Why:

11/25/2020 (Permalink)

Three green SERVPRO vehicles in front of brick commercial building with cones in front of the trucks. SERVPRO is available 24/7/365 to respond to your commercial or residential emergency. Ready for whatever happens!

Whether it's a fire, smoke or water damage emergency, you may be asking yourself "why should I choose SERVPRO if Cheshire County over another disaster restoration company. Were glad you asked! Here are just a few reasons why SERVPRO is the premiere emergency restoration company.

  • Over 50 years of business in the cleanup and restoration industry.
  • More than 1,800 franchises. Each are individually and locally owned and operated.
  • Meticulous communication throughout the entire cleaning and restoration process to keep you informed every step of the way.
  • Equipped to handle projects ranging from single family homes to skyscrapers.
  • Faster to any sized disaster. SERVPRO responds within a few hours of initial call to avoid revenue loss for property owners and minimize interruption time for tenants.
  • Professional equipment and industry leading techniques which can save time and money. 

SERVPRO of Cheshire County is available 24 hours a day, 365 days a year and will work hard to restore your property and its contents to pre loss condition, quickly, safely and effectively. 

Professionally Mitigating Water Damage: Why It's Important

11/25/2020 (Permalink)

Room which has flooring and base of walls removed with two large dehumidifiers in the room to dry. Building materials that are too saturated to be properly dried can be neatly and effectively removed in order to dry other damaged areas.

Unwanted water intrusion to your home or property is not only inconvenient, it can be severely damaging. It may seem like a simple solution to remedy but it's important to know that even a small amount of water damage can be significant. The flooring may be only the start of areas that have been affected. Here are several other areas of a building that can be affected and therefore would need to be addressed in the mitigation process.

  • Interior side of drywall
  • Carpet and padding
  • Subflooring
  • baseboard, commonly made of wood
  • Interior section of drywall
  • Insulation inside wall cavity
  • Wall framing
  • Floor joists
  • Sheathing
  • Basement
  • Cabinetry
  • Basement or crawlspace

Each of these areas, if not properly mitigated, can become significantly damaged. SERVPRO of Cheshire County has industry leading equipment to inspect, thoroughly dry and clean any and all building materials that may be affected during a water damage emergency. Contact us anytime to assist with your emergency. We're always ready to help!

Flood Facts

11/17/2020 (Permalink)

High flood waters of a river has caused a double stone arch bridge to collapse. Rising river waters become incredibly destructive when they crest their banks. Buildings, trees, and even bridges are no match for their power.

Floods are one of the most common and widespread natural disasters in the United States. No matter where you may live, floods can can pose a significant threat. Whether you are near mountains, coastlines, along city streets or near a river, the threat for flooding is all around us. According to the National Flood Insurance Program, houses in the United States 26% chance of being damaged by a flood during the course of a 30-year mortgage. Businesses face similar risks by flooding. Here are some statistics regarding flood damage in the US:

  • More than half of all fatalities during floods are auto related often the result of drivers misjudging the depth of water on a road and being swept away in a swiftly moving current.
  • Underpasses can be some of the most dangerous places during a flash flood- especially at night when it's difficult to see.
  • The principal causes of floods in the western U.S. are snowmelt and rainstorms.
  • The principal causes of floods in the eastern U.S. are hurricanes and storms.
  • Floods kill an average of 140 people per year in the U.S., making flooding the most deadly natural disaster.

If a flood strikes your home or business, be sure to contact SERVPRO of Cheshire County. By doing so, you can trust that you've contacted a company with decades of experience in the industry who uses cutting edge equipment and has highly trained personnel to assist with your property damage. SERVPRO will stop at nothing to make your flood damage "Like it never even happened." Available 24/7/365.

Is You Commercial Property Prepared For An Emergency?

11/11/2020 (Permalink)

Smart phone with SERVPRO ERP app open with a hand holding the phone. With the ERP App, access to your building's Emergency Ready Profile and all its information becomes available in the palm of your hand!

Property emergencies come in many forms. Fire, smoke, water or biohazard to name a few. There are two things they all have in common: they never occur when you expect them, and they're never convenient. However, you can be prepared when an emergency does occur. Having a SERVPRO Emergency Ready Profile (ERP for short) in Place has your business that much closer to reopening following an unexpected disaster.

An ERP is created by your local SERVPRO professional specifically for your business and is designed to limit interruption by having an immediate plan of action in place. The ERP provides critical info about your building(s) in order to begin mitigation and recovery as soon as possible. The ERP contains key building locations, utility shut offs, pertinent contact information and so much more. 

The ERP is the perfect guide to get your business back up and running following a disaster. The chain of command for your facility is clearly identified and it establishes SERVPRO of Cheshire County as your disaster mitigation restoration provider. The ERP comes available in hard copy form as well as digitally through the ERP App for easy accessibility. And best of all, there is no cost associated with the ERP! There's really no reason NOT to have an ERP constructed for your business. Contact us today to schedule a consultation.

Remember, its much easier to prepare before the emergency, not during or after.

Family Owned & Operated Since 1988

11/11/2020 (Permalink)

 Photo containing two brothers and father which were taken 30 years apart. (L to R) Ryan, Richard and Derek Paul in 2020.

At SERVPRO of Cheshire County, we're strong advocates for supporting local. Whenever possible, we utilize the local businesses in the area to help our business run and continue to grow. From local suppliers, auto shops, uniform makers, restaurants to name a few. We have relationships with these fine companies because, like them, we are local and care about the wellbeing of the area.

SERVPRO of Cheshire County has been owned and operated by the Paul Family since 1988. Richard and Susan Paul took ownership of the franchise, which was established in 1978, which was originally located in Keene, NH. In 1993, SERVPRO of Cheshire County Headquarters down the road to Westmoreland, NH where its still located today. In the early 2000s, sons Ryan and Derek came aboard to join the family business in full-time roles. Ryan's concentration was on production, while Derek's focus was on sales and marketing. This came after many years of working on the production staff in part-time roles while attending school. In 2015, Ryan and Derek officially came on as partial owners of the business and handle the daily running of operations.

As each family member is from the area, it is important to continue to support the local community around them. And although SERVPRO is nationally know as the premiere leader in emergency cleanup and restoration, SERVPRO of Cheshire County has been locally owned and operated by the Paul Family, area natives, for over 30 years. Its their pleasure to assist their neighbors when disaster strikes and make fire & water damage, "Like it never even happened."

Tips for Filing a Storm Damage Claim

10/27/2020 (Permalink)

A house with dark skies and a lot of lightning behind it Severe storms can cause significant damage to homes, such as flooding. Make sure you are prepared with these helpful tips!

Severe storms can cause significant damage to homes, such as flooding. One purpose of a homeowners insurance policy is to provide coverage for disaster recovery following a major weather event. If you need to make a claim after poor weather impacts your property, here are some tips to make the process as smooth as possible.

1. Contact Your Provider

First, notify your insurance company right away. Some providers only have a narrow window during which a claim can be filed after damage occurs, so it’s essential to act quickly. Plus, this will allow you to get a claim number immediately, which may expedite repairs.

2. Document Losses

Before starting the cleanup process, document the damage to your home and property. Take photos and consider jotting down notes about items that have been damaged. For example, if you have electronics that have become waterlogged or damaged by a power surge, this won’t show up in photos, but you’ll still want to notify the insurance company.

3. Record All Claim Details

Every time you communicate with the insurance company, write down the time, date, and the person with whom you spoke. This log may be important should there be any disputes about your payout.

Plus, it will help you keep track of the status of your claim. Some companies offer text alerts so that you can easily be notified about updates as the claim is processed.

4. Gather Quotes

Next, reach out to a disaster recovery company to get an estimate for the cost of repairs or remediation services. Keep in mind that your insurance company may have requirements in place for this process.

For instance, you may have to go with approved service teams. Review your policy to determine the necessary steps.

5. Prevent Further Damage

In some cases, a disaster recovery team may be able to promptly address issues, like water damage. Yet, if you have to wait for certain services, such as roof repairs, you can prevent more damage from occurring with some preventive steps.

For instance, tarping a damaged roof can keep more moisture out. You’ll also want to promptly remove any furniture from flooded areas and get rid of any water that you can before help arrives, as long as the area can be navigated safely.