Recent Why SERVPRO Posts

SERVPRO Start Zone!

7/7/2023 (Permalink)

Green SERVPRO van parked next to wall of race track with large green banner that reads "SERVPRO START ZONE" The SERVPRO START ZONE between turns 3 & 4 at Monadnock Speedway. Green means go!

It's summertime and the outdoor activities are in full swing! Heading to the ballpark, getting out on the lake, lighting the BBQ, telling stories around the campfire, hitting the hiking trail, and of course, heading to the local racetrack!

Local short-track racing has been a tradition in New England for decades. Nestled in the southwest corner of New Hampshire is New England's fastest quarter mile oval, Monadnock Speedway! SERVPRO of Cheshire County is pleased to announce we are now the official "START ZONE" sponsor at the speedway! Located on the retaining wall between turns 3 & 4 is our large green banner which reads "SERVPRO START ZONE" which is where the race leader is eligible to "restart" the race following any caution periods. If you're at Monadnock Speedway, and the field is about to restart the race following a caution, you will likely hear the track announcer exclaim "the leaders are heading into the SERVPRO START ZONE" just before the race resumes! Green means go, go, go!

SERVPRO of Cheshire County believes strongly in supporting local businesses and attractions which is why we are so excited to partner with Monadnock Speedway. See you at the track!

2023 Keene Sentinel Choice Awards!

6/24/2023 (Permalink)

Collage of photos from local awards event. Thank you for voting SERVPRO of Cheshire County "Best Local Cleaning Service" for 2023!

What a fun evening at the 2023 The Keene Sentinel Choice Awards! Had a blast celebrating with so many local business owners and friends! We are so fortunate to have been a part of this awards night each of the past 10 years. Hard to believe it has been that long! Shout out to Juston McKinney Comedy for many laughs and graciously hosting the event. Additionally, shout out to Tempesta's Restaurant for providing the delicious food items and Best Western Plus for providing such a festive space! Thank you to everyone who voted to make SERVPRO of Cheshire County the "Gold" recipient in the category of "Best Local Cleaning Service." It is an honor to once again receive this prestigious award! We appreciate you all! Thanks again!

30 Years in Westmoreland!

4/3/2023 (Permalink)

Exterior photo of large red building and several green trucks parked around the exterior. 2023 marks 30 years at our Westmoreland, NH location!

SERVPRO of Cheshire County has been providing Southwestern New Hampshire with industry-leading cleanup and restoration services since the late 1970s. When the franchise was taken over by the Paul Family, SERVPRO of Cheshire County shared a building with a local dog groomer on Court Street in Keene, NH. Having quickly outgrown the current location, Owner Richard Paul decided to move the business across town to Water Street. It wasn't long before the growing business outgrew the Water Street location and Paul was looking elsewhere for a larger building and a new location which would better accommodate the company's growing client base in Southern Vermont. What Paul found was a large red industrial building which would fulfill both needs. The decision was made in 1993 that SERVPRO of Cheshire County would be moving to Westmoreland, NH.

The location was great. Just off NH Route 12 with tremendous visibility, only 10 minutes outside of Keene, and easy access to Vermont, especially Interstate 91 which is a main north-south corridor within SERVPRO's Vermont territory. The building's space was a huge upgrade as well. SERVPRO was increasing personnel, equipment, cleaning products, and vehicles which the new space would better necessitate. The property required a lot of landscaping, tree removal and sprucing up. The building interior went through changes as well including small renovations, remodeling, and reconfiguring. This was all being done as SERVPRO continued to provide services to its clients.

It took a lot of hard work and patience, but the move to the new location in Westmoreland was just what the company needed. The business continued to grow and expand. Now with Ryan and Derek Paul at the helm, a satellite location has been added in Ascutney, VT to better serve the Vermont market. That move 30 years ago was an integral part of the success of SERVPRO of Cheshire County, and we look forward to what the future holds!

Why SERVPRO? The Disaster Restoration Provider You Can Rely On

1/24/2023 (Permalink)

Outside of building on a sunny day. SERVPRO of Cheshire County: the emergency restoration provider you can rely on to make fire & water damage "Like it never even happened."

For our next installment of "Why SERVPRO?" we'd like to reference an online review from a recent client, Samantha, following a flood event in southwestern New Hampshire.

"Needed service due to the recent flooding... their team was awesome from start to finish. They communicated everything clearly and made the process as worry free as possible given the circumstances. Everyone was great to deal with and services were completed quickly despite them being completely inundated with people in need. I'm very appreciative!"

We appreciate any and all feedback our clients choose to share, and these comments are confirmation that we are meeting our goal of total customer satisfaction. We pride ourselves on swift response, quality service, and clear communication. Even during a county-wide weather event, our process and quality of service will not be compromised. You can rely on SERVPRO of Cheshire County. Thank you for your comments, Samantha!

45 Years: Serving the Area Since 1978!

1/23/2023 (Permalink)

Logo celebrating 45 years in business. Thank you to our clients and community for supporting our business for 45 years!

We are happy to announce that 2023 marks 45 years SERVPRO of Cheshire County has provided emergency cleanup and restoration services to southwestern New Hampshire! Founded in 1978, SERVPRO of Cheshire County began primarily as a cleaning and janitorial service and eventually evolved into the area's leader in disaster restoration.

In 1988, SERVPRO of Cheshire County was purchased by Richard and Susan Paul and was based out of Keene, NH. In 1993, headquarters were moved to our current location in Westmoreland, NH. In early 2002, Ryan Paul came aboard as a Project Manager, and in late 2003, Derek Paul joined the family business as a Marketing Representative. The staff has grown over the years, technology has improved and methods and products within the industry have become more advanced. Our staff continues to obtain new certifications while training within the different services we provide. Our staff works incredibly hard and total customer satisfaction is their goal.

Community involvement and support is also very important to us. As we are locally owned and operated, we care deeply about giving back to our local community. We proudly participate by way of sponsorships, fundraisers, charities, events, educational and athletic programs, and local associations to name a few.

In 2015, Ryan and Derek Paul became minority owners of the company, handling more of the day-to-day operations. To better serve our clients in Southern Vermont, we added a second office location in Ascutney, VT in 2018. And in the Fall of 2021, the two brothers officially took over full ownership, while Richard and Susan transitioned into retirement. This past fall, Ryan and Derek celebrated 1 year of their full ownership.

We are beyond grateful for how far our business has come in 45 years. We are thankful for our staff, our community and of course, our clients. We look forward to providing the same quality of service to those who need us well into the future! Thank you for your support for the past 45 years! 

Why SERVPRO? Professionally Trained and Certified Staff

1/10/2023 (Permalink)

Room of students receiving training from instructor. Training and education are equally important and essential in the world of emergency cleanup and restoration.

Two areas in which we pride ourselves here at SERVPRO of Cheshire County are training and education. The world of emergency cleanup and restoration is constantly evolving. Techniques for mitigating fire and water damage are updating, products are improving, and equipment is regularly changing for the better. It is important to stay on top of these advancements so we can better and more effectively serve our clients when they need us.

SERVPRO of Cheshire County team members receive hands on training for fire and water damage restoration. Additionally, our production team, as well as members from our admin and estimating staff, attend courses in these areas of emergency restoration to become certified by the IICRC (Institute of Inspection Cleaning & Restoration Certification). It is important for each person within the organization to be familiar with and educated in the science of emergency cleanup and restoration whether it be a result from fire, smoke, water, mold, trauma, or sewer damage.

Having a staff that is trained and certified in these areas allows us to better serve our clients. One more reason why SERVPRO of Cheshire County is the best choice for emergency cleanup and restoration.

Why SERVPRO? After Hours Response

1/9/2023 (Permalink)

Office with standing water from flooding. SERVPRO of Cheshire County: available 24/7/365 to assist with your fire or water damage emergency.

SERVPRO of Cheshire County is southwestern New Hampshire's leading emergency cleanup and restoration provider. For decades, SERVPRO of Cheshire County has been the trusted choice for services following fire, smoke, water, sewage, trauma, or biohazard damage. 

These types of emergencies don't always occur between the hours of 9:00 AM and 5:00 PM Monday through Friday. SERVPRO of Cheshire County provides emergency services around the clock whether it be after hours, on weekends, and even holidays. Over the years, our staff has responded on July 4th, Thanksgiving, Memorial Day, Christmas Eve, and even Christmas morning. You can't predict when an emergency will occur, but you can rest assured our team will be ready to assist you when it does.

When disaster strikes at your residential or commercial property, contact the professionals that are available 24/7/365. SERVPRO of Cheshire County, here to make fire and water damage "Like it never even happened."

2022 Collaborative Food Drive!

12/29/2022 (Permalink)

Two men standing on either side of large cardboard boxes. Thank you to everyone who participated and made this year's Collaborative Food Drive such a success!

Back in November of 2014, we launched what is now referred to as our SERVPRO Collaborative Food Drive. The idea behind the drive was to try and make it easier for businesses and community members to collect and donate non-perishable food items to local food banks. We deliver collection boxes to local businesses that would like to participate, and we return 2-3 weeks later to pick up the boxes. We then load all the boxes into one of our trucks and deliver them to either the NH or VT food banks.

Back in 2014, we were joined by seven gracious local businesses who contributed to our inaugural campaign. We were well on our way and considered the first effort to be a huge success.

After stepping away from the food drive in 2020 and 2021 due to the pandemic, we decided it was time to bring the event back for 2022. We were blown away by the support and involvement by our friends and business partners throughout the community. Over 30 local businesses, and 1 school, joined in for this year's event! We're extremely excited to report that with the collaborative effort of these community partners, we were able to donate a total of 2,054 pounds of food! Over 1 ton! This is all thanks to the support of these local businesses and schools!

We're so thankful to be a part of such a generous and thoughtful community. Thank you to all that supported the event, and we can't wait to do it all over again in 2023!

Why SERVPRO? What Our Clients Are Saying!

11/12/2022 (Permalink)

Outside of red office building, blue sky and green grass. We're very grateful to have served so many clients over the years. Thank you for the opportunity to assist you!

Serving the area since 1978, SERVPRO of Cheshire County has proven time and time again to be the leading provider of emergency fire and water damage cleanup and restoration. We could continue to reference our 24-hour availability, our highly trained and certified staff, our use of state-of-the-art equipment and cleaning products, our decades of experience, our care and concern for our community, and so on...

But it's easy for us to speak highly of ourselves. We know just how great SERVPRO of Cheshire County is. How about hearing from some of our clients. Here are a but a few pieces of client feedback from our extensive list of testimonials. Don't just take our word for it, check out what our clients are saying!

"Your Staff was professionals, thorough, and did an excellent job! They were great!" -Cynthia

"Our Experience has been terrific!" -Bruce

"Everything that was done exceeded my expectations!" -Robert

"I hope I never have to use you again, but if we have to, we are confident of the level of service we are getting." -Abigail

"Wow! Outstanding service. We're in the service business too and know how hard it is to perform at this level." -Tom

SERVPRO: Trusted, Proven, Professional

11/12/2022 (Permalink)

Row of green trucks arranged in front of large red building. SERVPRO of Cheshire County: faster to any size disaster.

SERVPRO of Cheshire County began as SERVPRO of Keene back in 1978. Throughout the years, our team built a reputation for being the most trusted and professional provider of emergency cleanup and restoration services from fire and water damage. Residential and commercial property owners alike know they can count on the professionalism of SERVPRO of Cheshire County based on their history of high-level service. We Have proven time and again, no other provider can match the quality of service we provide.

SERVPRO of Cheshire County is a leader in giving control back to homeowners, property managers, and local communities after the devastating effects of fire and water damage. We're here when you need us. 24/7/365 availability to make your fire or water damage "Like it never even happened."

Play Ball! Baseball Season Has Arrived!

5/4/2022 (Permalink)

Youth baseball player with a bat standing in front of SERVPRO banner. SERVPRO of Cheshire County proudly supports a variety of youth sports programs such as Swanzey Cal Ripken League Baseball!

Springtime means many things. Snow melting, grass growing, flowers budding, longer days, warmer temperatures, and if you're a sports fan, or simply a fan of being outdoors, it's baseball season!

That's right, America's Favorite Pastime is in full "swing" and SERVPRO of Cheshire County is pleased to once again be supporting local youth baseball programs. This year we will be continuing our support for Swanzey Cal Ripken League Baseball. The league consists of multiple age groups for local youths to participate in all summer long. The league's main playing fields are also home to tournaments which bring in outside teams to compete. 

SERVPRO of Cheshire County Co-Owners Ryan and Derek Paul were very much involved in youth baseball throughout their childhood and in Ryan's case, right through college. The brothers believe strongly in the benefits of youth sports programs such as team building, practice, hard work, competing for a common goal, and creating friendships that can last a lifetime. 

Best of luck to all the players in this year's Swanzey Cal Ripken League!

Supporting FPU's 2022 Academic Showcase!

4/22/2022 (Permalink)

School hall filled with students and spectators as presentations were delivered. SERVPRO of Cheshire County was pleased to be included in this event and is a proud supporter of the "Pierce@60" Campaign!

Earlier this week, SERVPRO of Cheshire County was invited to attend the 2022 Franklin Pierce "Academic Showcase" at the Franklin Pierce University Campus in Rindge. The event is a spring tradition which celebrates the FPU community with presentations, panels, & performances by faculty, staff, and students. The event began with a coffee reception to recognize sponsors and friends of the university. The President of FPU followed the reception with a welcoming address to all the attendees. The event closed with a performance by FPU's Diamond Steppers dance group in the DiPietro Library. This event is one of several as part of the year-long celebration "Pierce@60" commemorating the university's 60th year! SERVPRO of Cheshire County is a proud supporter of FPU and this tremendous milestone! Thank you for having us, Franklin Pierce!

Family Owned & Operated-News Feature

4/4/2022 (Permalink)

Three members of management team photo from magazine article feature. (Left to Right) Derek Paul (Co-Owner & Marketing Director), Melissa Paul (Office Manager), and Ryan Paul (Co-Owner & Operations Manager).

We are so pleased to have been included in The Business Journal of Greater Keene, Brattleboro and Peterborough's "All in the Family" piece from their most recent issue! It was flattering to be featured alongside so many other fantastic local family run businesses. This community is rich with businesses that are being operated by second, third and even fourth generations.

Ryan and Derek Paul are Co-Owners of the franchise and have a focus on specific sides of the business. Ryan oversees production and operation while Derek handles marketing and community engagement. Ryan wife, and Derek's sister-in-law, Melissa manages the office.

Family-owned franchises is quite common throughout the SERVPRO universe. Franchises are regularly passed down from generation to generation and we're proud to continue on the path created by Richard and Susan Paul which began in 1988!

Thank you to everyone at the publication for inviting us to be a part of this story!

Supporting Local Youth Programs

3/4/2022 (Permalink)

Man kneeling on ice in front of SERVPRO sign on hockey boards. SERVPRO of Cheshire County proudly supports Keene Ice and the youth sports programs held at their great facility!

The winter hockey season may be winding down, but the fun continues year-round at Keene ICE. Thank you to the Keene Ice team for outfitting us with a shiny, new dasher sign! (Only a few puck marks thus far!)

SERVPRO of Cheshire County feels strongly about supporting local organizations, efforts and programs such as youth hockey. Co-Owners Ryan and Derek Paul grew up playing youth hockey locally and know very well the benefits of team sports. Team building, friendships, and working together for a common goal are all qualities that were instilled in them at a young age thanks to their experiences in youth hockey and other sports programs. 

The next time you visit Keene Ice in Keene, NH, be sure to check out our banner! We're proudly support our youth sports!

Go Red For Women 2022!

2/14/2022 (Permalink)

Collage of SERVPRO employees wearing pieces of Red clothing. Go Red For Women 2022!

Recently, members from Team SERVPRO of Cheshire County sported RED attire for the American Heart Association's Go Red for Women Day. Wearing RED is to encourage awareness of the issue of heart disease in women. According to data from the Center for Disease Control and Prevention from December of 2021, heart disease is still the greatest health risk for women. Go Red For Women Day, which took place on February 4th, is meant to help educate and make aware, the risk women have for heart disease and how they can take action to lower this risk. Please join us in supporting this great cause and spreading awareness all month long by wearing your favorite RED garment! For more information on this effort, be sure to check out the official Go Red For Women website!

2022 Harris Hill Ski Jump!

2/14/2022 (Permalink)

Ski jumper taking flight off ski jump. This year's Harris Hill Ski Jump Event is Saturday February 19th and Sunday February 20th. See you there!

SERVPRO of Cheshire County is proud to announce its sponsorship and support of the 2022 Harris Hill Ski Jump in Brattleboro, Vermont! Did you know this year marks the 100th anniversary of the first ever Harris Hill Ski Jump event?!? It's true! The iconic jump was built in 1922 and was completed just one week from the first jump. The initial construction of the jump cost a total of $2,200 back in 1922. 

Unfortunately, the event was cancelled last year due to the COVID-19 pandemic but is back for 2022. SERVPRO of Cheshire County believes strongly in supporting local, community events and we can't wait to be a part of this year's Harris Hill Ski Jump event. To learn more about all the details of this year's event, be sure to visit the official website here! Hope to see you all at this year's event!

A Team That is Top-Notch!

1/27/2022 (Permalink)

Row of green vans and company staff in front of large red building. The SERVPRO of Cheshire County Team is ready to make your fire or water emergency "Like it never even happened."

SERVPRO of Cheshire County prides itself on being the area's premiere provider of emergency cleanup and restoration services following a disaster. For over 40 years, this has been our goal. We've achieved this goal through timely response, quality service, clear communication, and commitment to customer satisfaction.

These attributes are achieved by the continuous arduous work by our dedicated staff. We're incredibly proud of our team here at SERVPRO of Cheshire County. Our administrative staff most often has the first communication with our clients including scheduling, explanation of the SERVPRO process and reassures them that we are here to help. Our Project Managers are the first on-site. Our P.M.s inspect the job site, communicate the plan and course of action to the client, and keep them abreast with the job process from start to finish. And of course, our technicians. Our skilled, trained, certified, and meticulous techs will be sure that your water, fire, or smoke damaged property is properly mitigated, cleaned and deodorized. Our marketing department continues to educate potential clients of the services offered by SERVPRO as well as working within our local community through associations, charities, chambers of commerce, and various non-profit organizations. 

It takes the entire team working together to maintain the high level of service here at SERVPRO of Cheshire County. We are tremendously grateful for the hard work and dedication from each member of our organization! Without them, we would not be where we are today!

Always Available: Here When You Need Us!

1/22/2022 (Permalink)

Three green SERVPRO vans parked in front of large red metal building. SERVPRO of Cheshire County: Ready for whatever happens, whenever it happens.

Disasters happen no matter the time of day, day of the week, if it's a holiday, if you're on vacation, if you have guests or if you're alone trying to relax. Fire & water damage disasters are on their own time. If you have ever found yourself challenged with a fire or water emergency, you know it's always at an inopportune time. 

You cannot predict when the disaster is coming but you can be prepared. Knowing who to call when disaster strikes is the first step in regaining control of your home or commercial property following fire, water, or smoke damage. For southwestern New Hampshire, SERVPRO of Cheshire County is the industry leader and is ready and available 24.7.365 to provide you with your emergency cleanup and restoration needs. Contact day or night, weekdays or weekends, holidays, or birthdays. SERVPRO of Cheshire County is ready to make your fire or water damage "Like it never even happened."

12 Days of Local Holiday Giving - 2021

1/20/2022 (Permalink)

Collage of representative volunteering and making contributions. Another fantastic "12 Days of Local Holiday Giving" campaign! What a way to wrap up 2021!

To round out 2021, SERVPRO of Cheshire County held its annual "12 Days of Local Holiday Giving" charitable donation campaign. SERVPRO of Cheshire County is very much community based and with so many fantastic charitable organizations throughout the local area, we enjoy showing our appreciation and support for all their efforts. What they do for our local community is utterly amazing.

Each year we select twelve organizations to contribute to, different from the previous year, to either volunteer our time or contribute to. We also do our best to select a variety of organizations with a variety of focuses. Additionally, we spotlight each organization on our social media platforms. Anything we can do to bring more attention and focus to these groups and charities. To each new person we meet among these incredible agencies, thanks for all you do for our community! To learn more about the specific charities highlighted in this year's campaign, check out us out on Facebook!

A Network of Resources: Second to None

1/11/2022 (Permalink)

Row of tractor trailer trucks. SERVPRO of Cheshire County has the available resources to handle disaster restoration projects of any size or complexity.

SERVPRO of Cheshire County has developed as a leader in emergency restoration for Southwestern New Hampshire by providing quality service through timely response for over 40 years. Having hardworking staff members and the latest in technology to professionally handle any type of damage have been crucial to servicing our clients. 

A major advantage of being a part of the SERVPRO franchise community are the resources available to help us better assist our customers. Franchises can call on neighboring franchises to assist with larger projects or major storm events. SERVPRO of Cheshire County has been on both sides of this having traveled to assist other franchises and having outside neighbors come to our area to assist us. Assistance from our corporate HQ is also an advantage as they are constantly developing new products and distributing equipment around the country to SERVPROs that request it. Not to mention, countless years of experience from owners and managers nationwide that can offer advice and strategies to those who may not have experienced a particular kind of project.

For you the customer, know that by contacting SERVPRO of Cheshire County you are contacting a company that has the experience and resources to assist with any type of disaster restoration project you may encounter. Whatever the situation, we're here to make fire, smoke & water damage, "Like it never even happened."

Franchise Ownership Change: Keeping it in the Family!

12/13/2021 (Permalink)

Two employees standing in front of green SERVPRO truck in front of large red building. Derek Paul (left) and Ryan Paul (right) represent the second generation of ownership for their SERVPRO franchise.

Paul Brothers Focused on Continuing Longstanding “Family Tradition”

SERVPRO of Cheshire County, NH is pleased to announce Ryan Paul and Derek Paul as our new owners. The Paul brothers recently took over majority ownership of the franchise which was previously owned by their parents, Richard and Susan Paul.

Ryan and Derek began their career at SERVPRO working during school breaks and eventually started their full-time roles with the company in 2002 and 2003, respectfully. In addition to their ownership roles, Ryan manages & oversees company production and project management, while Derek focuses on marketing, as well as community involvement with local chambers of commerce and various non-profit organizations. Both Ryan and Derek earned degrees from Keene State College and live locally in Cheshire County. The Paul brothers are looking forward to providing the same industry-leading service the local community has come to know and expect for years to come.

This franchise, which was originally known as SERVPRO of Keene, opened back in 1978. The business was purchased in 1988 by Richard & Susan Paul, at which point it was decided to pivot from primarily providing cleaning and janitorial services to placing more emphasis on disaster cleanup and restoration to both commercial and residential customers.

“Having the opportunity to lead this business alongside by brother is equal parts exciting and immense,” explains new co-owner Derek Paul. “It is important for our business to keep progressing while also honoring the sturdy foundation my parents, Richard & Susan, built in our community.”

Fellow incoming new Co-Owner, Ryan Paul adds, “I look back on my 20 years with SERVPRO and several factors have led to our success and growth—a solid foundation, development of relationships, and a dedicated team created by Richard & Susan in the beginning, which Derek and I continued when we came on board. I want to thank Richard, Susan, Derek, and all our team members for their dedication to our growth and continued success. I would also like to thank my wife, Melissa, who came on board with SERVPRO in 2011; she has been an incredible asset to our team.”

SERVPRO of Cheshire County is a proud member of the community, providing cleanup and restoration services following a fire, water, or mold-related damage. SERVPRO is trusted by national insurance clients nationwide that seek superior and timely restoration services. 

Types of Smoke Damage: Identification & Restoration

11/16/2021 (Permalink)

Soot residue on a ceiling and an area that has been cleaned. Smoke type determination is of the utmost importance in successfully restoring a property following a fire.

SERVPRO of Cheshire County is the area's leader in fire and smoke restoration. Our technicians are trained and undergo industry approved training courses to learn best practices when it comes to mitigating fire & smoke damage in a commercial or residential property. A vital part of the fire and smoke restoration process is identifying the specific type of smoke that was present in the property. Determining the type of smoke will determine the proper cleaning and restoration method to be carried out. 

  • Wet Smoke: (Plastic and Rubber). Low heat, smoldering, pungent odor, sticky, and smeary. Smoke webs are more difficult to clean.
  • Dry Smoke: (Paper and Wood). Fast-burning, high temperatures; heat rises, therefore smoke rises.
  • Protein Fire Residue: (Produced by evaporation of a material rather than from a fire). Virtually invisible, discolors paints and varnishes, extreme pungent odor.
  • Fuel Oil Soot (Furnace puff backs). While "puff backs" can create havoc for homeowners, SERVPRO franchise professionals can, in most cases, restore the contents of a structure quickly.
  • Other Types: (Tear gas, fingerprint powder, and fire extinguisher residue). Special loss situations require special care.

SERVPRO of Cheshire County professionals are experts in smoke identification and restoration. Another reason why SERVPRO makes fire & smoke restoration "Like it never even happened."

Local Food Shelf-Showing Our Support!

11/4/2021 (Permalink)

Collage of four photos. SERVPRO Team performing cleaning in commercial kitchen. Our team providing a detailed and meticulous cleaning in the food shelf's kitchen area.

Recently, the SERVPRO of Cheshire County Team generously donated professional cleaning services for the great folks at the Fall Mountain Food Shelf. Our crew performed a thorough top-to-bottom cleaning of the organization's Alstead, NH "Friendly Meals" location. This is where their volunteers prepare roughly 200-225 meals each Tuesday & Thursday for people in the surrounding Fall Mountain communities. Food prepared by the staff are provided for area residents to enjoy on-site and they also offer delivery service. Thank you to everyone at Fall Mountain Food Shelf for the great work you do for our community! For more information and ways to donate, check them out at

This was a tremendously rewarding project for our team and we're pleased to have had the opportunity to support this great local organization!

Sponsor A Highway!

5/11/2021 (Permalink)

Four SERVPRO employees in front of large job trailer donning bright orange vests. Our crew, happy to help make our neighborhood cleaner and greener!

Two years ago, we at SERVPRO of Cheshire County decided to participate in the New Hampshire Department of Transportation's "Sponsor A Highway" program. Upon looking into it, we discovered that a 2.25 mile stretch of Route 12, near our NH office was not claimed by any other local business. So we decided to adopt it! At least a couple times a year, our crew heads out on the roadside to retrieve trash and debris all along this stretch. 

Last week, members of our SERVPRO of Cheshire County Team shifted their focus to property cleanup and restoration, to the roadside! It was time for the Spring cleanup for our stretch of "Sponsor A Highway" on Route 12 in Westmoreland! Making roadside trash "Like it never even happened."

National Volunteer Month

4/30/2021 (Permalink)

Man standing next to car in front of brick building. Each week a SERVPRO of Cheshire County Representative assists at the local food pantry in making meal deliveries!

Greetings SERVPRO Friends! As you may know, April is National Volunteer Month in US. During this month, the importance of volunteering is recognized and the contributions by volunteers are honored. National Volunteer Month is an opportunity for everyone to dedicate some of their time to their favorite cause, charity, initiative, or organization.

We at SERVPRO of Cheshire County have volunteered our time to several local organizations, events, and charities over the years. For the past several years we have assisted with the Clarence DeMar Marathon by providing a water station for participants. We are also participants in the Sponsor-A-Highway program where we volunteer our time to keep our stretch of Route 12 neat and tidy! We also work closely with The Community Kitchen in Keene, NH. We volunteer our time during their holiday food distribution days as well as once a week assistance with local food deliveries.

At SERVPRO of Cheshire County, we love supporting our local community and look forward to volunteering our time whenever possible. Thank you to all the volunteers out there and keep up the great work!

Why SERVPRO? Preparation & Protection

4/1/2021 (Permalink)

Two SERVPRO technicians carefully placing cardboard on top of kitchen floor. Countertops and cabinets have plastic over them. Carefully placing cardboard and plastic over areas that could potentially be damaged during demolition is of the utmost importance during mitigation.

PREPARATION & PROTECTION: During the restoration process of fire, water, smoke, mold, biohazard or sewer damage, often times demolition of affected building materials is necessary to properly mitigate the affected areas. The professionals at SERVPRO of Cheshire County are able to inspect and determine which areas will require demolition or removal. In these situations, it is equally as important to cover and protect areas not affected, so they are not damaged during demolition.  In these cases, SERVPRO of Cheshire County technicians will carefully cover floors, flat surfaces, furniture, cabinets, countertops and other parts of the property prior to demolition. Following demolition, a thorough cleanup of the work area is performed and at the conclusion of the project, the coverings are removed.

Another reason why SERVPRO of Cheshire County is Southwestern New Hampshire’s leader in emergency cleanup and restoration!

Why SERVPRO? Restore Versus Replace

3/22/2021 (Permalink)

Two ceramic lanterns one covered in soot and the other cleaned to like-new condition. SERVPRO of Cheshire County uses their proven method of cleaning following fire or smoke damage to restore contaminated items whenever possible.

As experts in emergency restoration for fire, water, smoke, biohazard, and sewer damage, SERVPRO of Cheshire County professionals have seen a wide variety of property damage. Whether the damage is to the building's structure, such as ceilings, walls, floors, windows, doors, cabinetry etc., or personal belongings and building contents, we are able to inspect, test and determine the best course of action for restoring the damaged areas and items to preloss conditions.

SERVPRO of Cheshire County's goal, whenever possible, is to restore damaged items or building materials rather than replacing them. Restoring is far less costly than replacement but also allows client's keepsakes and treasured belongings be salvaged. Some items within a home can be priceless to a client and cannot be replaced. A handmade rocking chair passed down through generations, a meaningful gift from a special occasion, or any number of keepsakes that hold sentimental value. SERVPRO of Cheshire County will do whatever can be done to restore these items so they can be enjoyed and cherished for another generation.

SERVPRO of Cheshire County, doing what it takes to make your emergency "Like it never even happened." 

Why SERVPRO? Always Ready

2/9/2021 (Permalink)

SERVPRO box truck parked on location at a commercial property. SERVPRO of Cheshire County, ready for whatever happens, no matter when it happens!

At SERVPRO of Cheshire County, we understand fire and water damage emergency are never planned and they never occur at a good time. Emergencies rarely occur Monday through Friday between the hours of 8AM-5PM. If they could be predicted, there would be far fewer fire and water damage emergencies to remedy.

At SERVPRO of Cheshire County, we're ready to assist with your emergency 24 hours a day, 7 days a week and 365 days a year. Whether it be a weekend, holiday or the middle of the night, our emergency restoration team is available to provide service. 

Timely response is important when mitigating fire and water damage which is why our team is ready to respond when contacted. After hours emergencies are dispatched to our on-call staff who immediately communicate with our clients when we will arrive at the job site for emergency mitigation. We're simply a phone call or computer click away.

SERVPRO of Cheshire County, ready for whatever happens, no matter when it happens!

Why SERVPRO? Communication is Key

2/8/2021 (Permalink)

Man sitting at a desk with a computer and has a phone up to his ear. Communication is critical when assisting our clients through fire and water damage emergencies.

Whether it be a fire or a flood, unexpected emergencies are traumatic and can be difficult to process immediately after. For a property owner, many thoughts and concerns are constantly racing thought their minds as to how to quickly and safely return building conditions to normal. However, by contacting the professionals at SERVPRO of Cheshire County, you can be sure to be clearly and carefully guided through the process from start to finish.

From the initial call to SERVPRO of Cheshire County, clients can expect clear and consistent communication from our office staff, Project Management Team and our restoration technicians. Our staff keeps our customers up-to-date with each step of the process along the way. What to expect, how long will it take, what do we need to know, what's the next step? Communication is made daily with the client until the project is completed. 

At SERVPRO of Cheshire County, we will provide clear and concise communication to make your disaster "Like it never even happened." 

Why SERVPRO? Training

1/28/2021 (Permalink)

Framed certificates on a white office wall. A sample of industry related certifications obtained by the SERVPRO of Cheshire County staff.

As mentioned in an earlier blog post, the technology around emergency restoration is ever evolving. Equipment and products are constantly being improved for optimum effectiveness and efficiency. Additionally, cleaning and restoration techniques and procedures are also consistently being updated and advanced.

In order to ensure our technicians are current with industry cleaning and restoration standards and procedures, SERVPRO of Cheshire County provides in depth and detailed training for their technicians, project managers and team leaders. In addition to hand-on training, staff members attend classroom educational training in specific areas, to obtain certification from the non-profit certifying body of the cleaning and restoration industry, IICRC (Institute of Inspection Cleaning and Restoration Certification). Employees hold credentials in areas such as water restorations, fire & smoke restoration, applied microbial remediation, and trauma and crime scene restoration.

In the ever changing world of emergency cleanup and restoration, you can be sure the SERVPRO of Cheshire County Team is properly trained to make your emergency "Like it never even happened."

Why SERVPRO? The Right Tools for the Job

1/26/2021 (Permalink)

Collage of various pieces of water mitigation drying and inspection equipment. SERVPRO of Cheshire County utilizes the industry's latest and most effective equipment for water mitigation in any situation.

SERVPRO of Cheshire County is area's leading fire and water cleanup & restoration company and has been serving it's customers locally since 1978. Over that time there have been many big advancements in the products and equipment used for effective emergency cleanup and restoration.

Year after year, cleaning solutions are reformulated to better combat smoke and soot and are much better deodorizers. Deodorizing machines are constantly being improved and are much more powerful against odors caused by fire and smoke.

Water damage mitigation has evolved immensely. There have been substantial advancements in equipment used for extraction, inspection, dehumidification, commercial drying and specialty drying such as wall cavity, specialty floors, and water tracking.

SERVPRO of Cheshire County is always one step ahead when it comes to utilizing the industry's latest equipment, products and procedures. You can be sure the right tools will be used for any job to make fire and water damage "Like it never even happened."

Why SERVPRO? Community Support

1/21/2021 (Permalink)

Collage of SERVPRO employee at various organizations making donations with their representatives. We at SERVPRO of Cheshire County strongly support the great work of the organizations in our community.

We at SERVPRO of Cheshire County believe strongly in the importance of having a positive and engaged presence in our local community. Being a locally owned and operated company, we try to contribute in any way possible when we can.

We are fortunate to be surrounded with so many great organizations and non-profits that do a tremendous amount of good for our community. Recently we wrapped up our "12 Days of Local Holiday Giving Campaign." We picked a dozen local charities and organizations to contribute to by not only donating but raising awareness of these great orgs through our social media channels. We featured a different organization each day leading up to Christmas. By highlighting them on our social media platforms we were able to bring more attention to them and hopefully lead to more support.

We're proud to support and promote all of these stellar organizations and the superb work they do in our community!

Why SERVPRO? Community Involvement

1/4/2021 (Permalink)

Two gentlemen shaking hands as 1 is receiving a plaque in recognition of an award. SERVPRO of Cheshire County Co-Owner Derek Paul (right) receiving Affiliate Recognition Award from MRBR President.

As a locally owned and operated family business, we at SERVPRO of Cheshire County feel very strongly about getting involved in our local community. We can't help but getting out there and meeting the people in the area who make our community great.

We are active in local organizations and associations. We are members who participate in area chambers of commerce such as the Greater Keene Chamber of Commerce. We are also affiliate members of the Monadnock Region Board of Realtors and the Contoocook Valley Board of Realtors. By participating in these local groups, we have the opportunity to meet other business professionals, learn about their operations, needs and priorities so we can better assist them in the event of an emergency.

SERVPRO of Cheshire County feels very strongly that the best way to get to know your neighbors is to get out there and say hello. We've been fortunate to have built strong relationships with so many great businesses and community members over the years and look forward to building even more!

Faster to Any Sized Disaster

12/2/2020 (Permalink)

Black & white photo of an entire staff of employees standing in front of open overhead door of warehouse. SERVPRO of Cheshire County: Faster to any sized disaster.

When a client experiences a fire, smoke, water, sewage or biohazard emergency, swift and immediate response is crucial. The longer these disasters of this nature go untreated, the greater the possibility for secondary property damage. Once a fire has been extinguished, the pipe has been repaired, or the water has been turned off, the clock is ticking to begin repairs. No one responds quicker than SERVPRO of Cheshire County.

Once notified of the event, SERVPRO of Cheshire County will be onsite within 4 hours (often times sooner than that) to commence emergency mitigation services.

SERVPRO uses state of the art equipment and industry approved techniques which can save their clients time and money. 

SERVPRO of Cheshire County understands the importance of speedy response which is why they are available 24 hours a day/365 days a year for emergency response. For commercial properties, quick response means limiting business interruptions and minimizes tenant displacement.

When you experience an untimely disaster, be sure to contact the times disaster cleanup and restoration leader, SERVPRO of Cheshire County!

Why Choose SERVPRO? Here's Why:

11/25/2020 (Permalink)

Three green SERVPRO vehicles in front of brick commercial building with cones in front of the trucks. SERVPRO is available 24/7/365 to respond to your commercial or residential emergency. Ready for whatever happens!

Whether it's a fire, smoke or water damage emergency, you may be asking yourself "why should I choose SERVPRO if Cheshire County over another disaster restoration company. Were glad you asked! Here are just a few reasons why SERVPRO is the premiere emergency restoration company.

  • Over 50 years of business in the cleanup and restoration industry.
  • More than 1,800 franchises. Each are individually and locally owned and operated.
  • Meticulous communication throughout the entire cleaning and restoration process to keep you informed every step of the way.
  • Equipped to handle projects ranging from single family homes to skyscrapers.
  • Faster to any sized disaster. SERVPRO responds within a few hours of initial call to avoid revenue loss for property owners and minimize interruption time for tenants.
  • Professional equipment and industry leading techniques which can save time and money. 

SERVPRO of Cheshire County is available 24 hours a day, 365 days a year and will work hard to restore your property and its contents to pre loss condition, quickly, safely and effectively. 

Family Owned & Operated Since 1988

11/11/2020 (Permalink)

 Photo containing two brothers and father which were taken 30 years apart. (L to R) Ryan, Richard and Derek Paul in 2020.

At SERVPRO of Cheshire County, we're strong advocates for supporting local. Whenever possible, we utilize the local businesses in the area to help our business run and continue to grow. From local suppliers, auto shops, uniform makers, restaurants to name a few. We have relationships with these fine companies because, like them, we are local and care about the wellbeing of the area.

SERVPRO of Cheshire County has been owned and operated by the Paul Family since 1988. Richard and Susan Paul took ownership of the franchise, which was established in 1978, which was originally located in Keene, NH. In 1993, SERVPRO of Cheshire County Headquarters down the road to Westmoreland, NH where its still located today. In the early 2000s, sons Ryan and Derek came aboard to join the family business in full-time roles. Ryan's concentration was on production, while Derek's focus was on sales and marketing. This came after many years of working on the production staff in part-time roles while attending school. In 2015, Ryan and Derek officially came on as partial owners of the business and handle the daily running of operations.

As each family member is from the area, it is important to continue to support the local community around them. And although SERVPRO is nationally know as the premiere leader in emergency cleanup and restoration, SERVPRO of Cheshire County has been locally owned and operated by the Paul Family, area natives, for over 30 years. Its their pleasure to assist their neighbors when disaster strikes and make fire & water damage, "Like it never even happened."

Certified: SERVPRO Cleaned

5/19/2020 (Permalink)

A window decal that says SERVPRO Certified Cleaned Certified: SERVPRO Cleaned

Certified: SERVPRO Cleaned is a cleaning and disinfecting program that SERVPRO offers to commercial locations to address the current COVID-19 pandemic. This pandemic has changed what it means to be clean and being open for business is just the beginning of everyone’s new journey forward. Employees may be hesitant to return to work, and customers may wonder whether the businesses they visit are safe. If a building or structure is sanitized and disinfected as part of the CSC program, a window decal shield will be left there, as well as a separate window decal which should be dated by the franchise to let everyone know when it was last sanitized and disinfected. This can be scheduled as a one time or recurring service. This is a level of clean that goes way beyond janitorial or carpet cleaning, it is proactive viral pathogen cleaning. Beyond fire and water, SERVPRO professionals are trained and experienced in bio hazard decontamination. When businesses choose SERVPRO, their employees, customers, and community can rest assured that they have selected a “higher standard of clean.”

Why set up an ERP?

4/2/2020 (Permalink)

Servpro ERP ad asking are you ready? SERVPRO ERP, are you ready?

With SERVPRO’s Emergency READY Profile (ERP), you will feel confident that you are “Ready for whatever happens.” The ERP allows you & your business to have an immediate plan of action ready to go in case of an emergency. It contains all of the important information regarding your business including emergency contacts, shut-off valve locations, and priority areas. By setting up an ERP, you can minimize business interruption by knowing what to do and what to expect in advance, which can help reduce how water and fire damage can affect your business. The best part is this document will only take a little time to complete but will save a lot of time if ever needed!

  • A no cost assessment of your facility.
    This means there is no need to allocate funds, giving you a great value at no cost.
  • A concise Profile Document that contains only the critical information needed in the event of an emergency.
    It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed.
  • A guide to help you get back into your building following a disaster.
    This can help minimize the amount of time your business is inactive by having an immediate plan of action.
  • Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider.
    You have a provider that is recognized as an industry leader and close by.
  • Identification of the line of command for authorizing work to begin.
    This saves time so we can begin the work of mitigating the damage which can save you time and money.
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.
    Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are "Ready for whatever happens."

Proactive Cleaning & Disinfecting

3/24/2020 (Permalink)

SERVPRO technician discussing cleaning with client SERVPRO technicians are happy to assist with your proactive disinfecting needs.

SERVPRO of Cheshire County is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of Coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the Coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the Coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

42nd Annual Clarence DeMar Marathon in Keene, NH

2/10/2020 (Permalink)

people of various ages running outside on a road, man in costume with American flag stands by a black & orange SERVPRO ten We look forward each year to providing a water station for the Clarence DeMar Marathon and Half Marathon!

Our marketing team enjoyed helping out at one of the water stations on Sunday, September 29th with the 42nd Annual Clarence DeMar Marathon in Keene, NH! The race was well attended this year and our team worked alongside friends from The Community Kitchen! We enjoy helping with this event every year to cheer on the runners and help alongside so many local businesses, students and other members of the community!

A little history about the race:

The annual New Hampshire race is named in honor of Olympian and Boston Marathon Runner Clarence DeMar. The race was established in 1978 in honor of Clarence who was a resident of Keene, NH. Each year, Team DeMar’s efforts result in terrific camaraderie amongst passionate runners from New Hampshire and out of state. Every dollar raised through the race also helps support the Keene Elm City Rotary’s signature projects.

Congrats to all who ran this year in the full and half marathons!

For more information on the annual Clarence DeMar Marathon, visit:

6th Annual Red Cap Run

2/10/2020 (Permalink)

people participating in a community run during winter, brick building in the background, snow on the ground Derek and fellow participants of the Red Cap Run brave the cold to help local family in need.

On Saturday, February 8th, Co-Owner of SERVPRO of Cheshire County Derek Paul participated in the 6th Annual 5K Red Cap Run in Keene, NH. Although it was bitter cold and he was not the fastest runner, Derek enjoyed being a part of the festivities and giving back to our community. This year’s race promoted awareness on the importance of wearing a helmet during outdoor recreation such as sledding, biking and skiing.

Every year, this charity run, organized by the Body & Soul Runners of Keene, helps support local families in crisis. This year’s run was for Bella Melendy, a local girl who sustained a traumatic head injury in a sledding accident last year. This year’s run was very well participated with approximately 370 runners and volunteers showing their support for the Melendy family.

Monadnock Wolfpack Year-End Banquet

1/27/2020 (Permalink)

collage of pictures from an event with Monadnock Wolfpack Rugby Club and SERVPRO, purple background. borders-orange, black. What a terrific year it has been for the Wolfpack - We're happy to have been a part of it!

Co-Owner of SERVPRO of Cheshire County Derek Paul and his wife Amanda Paul enjoyed attending the Monadnock Wolfpack Rugby Club’s Year-End Banquet as sponsor guests. This year’s banquet took place at the Keene Elks Lodge on Roxbury Street in downtown Keene, NH. What a terrific year it has been for the Wolfpack! We are proud to support this local team and cheer them on for all that they do.

Coming up: Their annual Shave to Save fundraiser which benefits the Dartmouth Hitchcock Norris Cotton Cancer Center will take place on Saturday, March 7th from 3PM – 5PM at Willie Mac’s in Keene. For more details and to donate, visit:!/donation/checkout

Also on the horizons is the 2019-2020 playoffs which begin on Saturday, April 11th. Stay tuned for more details on that! Best of luck Wolfpack in the upcoming playoffs!

Mold in Your Rental Property? Here's What to Do

1/24/2020 (Permalink)

picture of three men wearing face masks, two of the men in the background one closest to camera holding clipboard If one of your properties needs mold removal services give our team a call at (603) 352-7251.

As a landlord, you are responsible for providing a safe, comfortable environment for your tenants, which is why calls about potential mold damage can be scary. Fortunately, by knowing what to do if you know or suspect mold to be present in your rental property, you can fulfill your responsibilities smoothly. Here is a little more information about mold and how to manage this situation as a landlord. 

Understanding & Resolving Mold Issues

How Are Mold Issues Diagnosed?

Since mold and mildew can create visible discolorations, landlords may hear reports of green, black, or brown mold on walls, ceilings, or within bathroom areas. Other tenants may suspect mold based on moldy or musty smells in their homes. All mold reports should be taken seriously, and remediation handled ASAP to stop the mold in its tracks and prevent further damage. 

To verify the presence of mold, to pinpoint the severity of mold presence in a property and to zero in on the problem areas where mold is thriving, having an indoor air quality assessment is often the best first course of action. Getting this mold inspection done provides our abatement team with helpful information about the pathogens, including which varieties are present and how much work it will entail to remove the spores and treat the affected areas.

How Is Mold Removed?

During the mold removal process, professionals take every necessary precaution to avoid spreading the pathogens. When the mold removal process begins, the team creates a negative air pressure system to vent air and any mold spores outdoors during abatement. Next, the areas are sprayed down with a special antiseptic solution to kill mold and keep it from spreading, and then the impacted areas are removed if needed.

Mold removal is never something you as a landlord should attempt, nor should you encourage tenants to handle it on their own. Call our team and we will follow the latest industry guidelines to get rid of the mold safely and efficiently.

If one of your properties needs mold removal, don’t hesitate to reach out to SERVPRO of Cheshire County in Westmoreland, NH. With a focus on safety and a commitment to customer service, our team handles mold inspection, containment, and removal as well as remediation for smoke and flood damage and 24/7 emergency services. To find out more, give our office a call at (603) 352-7251.

Congratulations Gary, Shane, Wil & Joe On Your New Certifications!!

11/26/2019 (Permalink)

picture of four SERVPRO employees with IICRC Certificates in front of a SERVPRO van From Left to Right: Project Manager Gary Ruotsala, Crew Chief Shane Maylin, Crew Chief Wil Blanchard and Technician Joe Langley

Here at SERVPRO of Cheshire County we always place a focus on continuing education so that we can consistently provide customers with the best of the best in service. Please join us in congratulating these guys in doing just that! Each of them is a valuable part of our team and we are proud to say they have gained new certifications through the Institute of Inspection Cleaning and Restoration Certification (IICRC). Pictured is Project Manager Gary Ruotsala, Crew Chief Shane Maylin, Crew Chief Wil Blanchard and Technician Joe Langley. They have received the following certifications:

Gary- WRT-Water Restoration Technician and FSRT-Fire And Smoke Damage Restoration Technician

Shane- WRT-Water Restoration Technician

Wil- WRT-Water Restoration Technician and FSRT-Fire And Smoke Damage Restoration

Joe- WRT-Water Restoration Technician

Awesome job guys!

Congratulations Jake on Your New IICRC Certification!

11/5/2019 (Permalink)

SERVPRO employee in front of a SERVPRO poster in office Jake enjoyed and did a phenomenal job in his recent IICRC Course on Applied Microbial Remediation!

Jake is one of our Project Managers here at SERVPRO of Cheshire County and has been a valuable part of our team for over 13 years. Over the course of his career here, Jake has become our mold mitigation expert. Recently he completed the latest Institute of Inspection Cleaning and Restoration Certification (IICRC) 4-day training on top of the line mold and sewage remediation techniques. This is an important steppingstone for our business as we always place a focus on continuing education so that we can consistently provide customers with the best of the best in service. We are proud to share that Jake excelled in the training and now has the following certification: AMRT-Applied Microbial Remediation Technician. Awesome job Jake!

Jake also holds the following certifications through IICRC: WRT-Water Restoration Technician and SRT-Smoke Restoration Technician.

Affiliate of the Year Award!

3/28/2019 (Permalink)

The Marketing Team After Being Awarded With the Affiliate of the Year Award!

Over the holidays, SERVPRO of Cheshire County attended the Contoocook Valley Board of Realtors Annual Holiday Gathering. The meeting included the installation of the board's officers for 2019, a collection of gifts to donate to Shelter from the Storm in Jaffrey, NH for a family in need, and a silent auction fundraiser. Additionally, SERVPRO of Cheshire County was presented with the 2018 CVBR Affiliate of the Year Award! SERVPRO of Cheshire County participated and volunteered in events throughout the course of the year within the board such as the Annual Backpack Drive, Realtor meetings and classes, Summer Outing & BBQ and this year's holiday festivities. On hand to accept this award were Co-Owner Derek Paul, Marketing Manager Andrea Thompson and Marketing Representative Laura Michelewicz. We are humbled and very grateful for this award!

Residential Water Damage in Southwestern NH

3/28/2019 (Permalink)

Both the Kitchen and the Finished Basement Were Affected

When an appliance breaks, sometimes it can cause a large amount of damage in your home. Recently, we were called to a home in Southwestern NH after a dishwasher malfunction in the kitchen caused water damage to the cabinetry and flooring on the main level. The homeowner came home one day to unfortunately find a large amount of water on his kitchen floor. The water also traveled through the kitchen floor and into the finished basement, damaging the basement ceiling and flooring there as well. Fortunately, this issue was at least spotted before further damage could take place. Strategic demolition, cleanup and installation of drying equipment was needed to mitigate the damage. When our crew was finished, the structure was cleaned up and dried for a contractor to put back together.

Save the Date for This Year’s Walk A Mile In Her Shoes!

3/27/2019 (Permalink)

Derek Thinking Hard About What to Wear

On April 27th, the annual Walk A Mile In Her Shoes will set off in downtown Keene, NH. SERVPRO of Cheshire County and SERVPRO of Windham & Windsor Counties Co-Owner Derek Paul will be walking on a one mile trek through downtown Keene alongside the Monadnock Region Board of Realtors, aka “The Ravishing Realtors.” They will each be donning their choice of women’s footwear to wear on their one mile journey! This event, which benefits the Monadnock Center for Violence Prevention (MCVP), aims to promote awareness and eliminate Domestic Violence.

All proceeds raised will be   donated to MCVP to support their cause. If you would like to donate or learn more, please visit:

SERVPRO In the Running for Best Local Cleaning Service for This Year’s Reader’s Choice Awards!

3/27/2019 (Permalink)

Keene Sentinel's Readers Choice Awards

We are grateful for everyone’s votes which got us into the final round for the Keene Sentinel’s Readers Choice Awards! Here at SERVPRO of Cheshire County and SERVPRO of Windham & Windsor Counties, we strive to provide the best cleaning and restoration services possible from simple cleaning jobs to emergency cleanup and restoration. We also believe that strong involvement in local charities, events, groups and associations is essential in reflecting positively in our community. We are proud of the communities we live and work in!

If you haven’t voted yet, be sure to cast your vote for your favorite local business! Also, be sure to vote for SERVPRO as the Best Local Cleaning Company!

Final Round of voting will be open April 4th until April 17th!

Quality Service to Save Your Possessions

3/27/2019 (Permalink)

Before and After We Cleaned This Dish Which Was Coated in Soot and Grime

Details are very important to us in the work that we do. We love the work that we do and handle fire and water restoration, mold mitigation and cleaning services on a regular basis but when we provide services to our customers, we know that it may be the first time they have ever needed a restoration company's help. We strive to provide the best quality work possible and to pay close attention to every detail. It's important to us to do our best to restore properties and their affected items to the best possible quality, ideally preloss or better. Smoke damage can permanently stain or alter the quality of items if not properly treated. We take the time to make sure favorite household items are treated as if they are our own and restored carefully and grime is removed down to the finest detail.

Have Storms Left you Feeling Underwater in your Keene Home?

11/8/2018 (Permalink)

Flooding from storms can occur at any time. SERVPRO has the equipment and expertise to help restore your home.

How Professionals Overcome Flooding in Your Keene Home

When disasters strike your Keene residence, you want assurances that qualified and highly-trained professionals can help you to restore the damages your home has sustained. In instances like flooding, the widespread effects throughout your home require an immediate response to help minimize the effects on the contents and materials of the house.

Overcoming flood damages in your Keene home requires a restoration company that has sought to provide the industry-leading equipment to shorten the times of restoration and makes the process more useful than ever before. Our SERVPRO franchise has sought to maintain the best possible equipment with the most advanced technologies to provide you with the satisfaction that the restoration is efficient and thorough.

Regarding flood damages, our water extraction equipment like truck mounted and gas-powered pumps provide fast extraction from your home anywhere that water has pooled. Drying the area involves even more of our advanced equipment, beginning with our high-speed air movers to force moisture out of materials and causing it to evaporate at an expedited rate. These machines get used in conjunction with our industrial grade dehumidifiers, which range in size based on the severity of the damage, to pull water vapor from the air.

Overcoming these effects in your home cannot fall exclusively to advanced equipment alone, however. Every one of our SERVPRO water restoration technicians is a highly trained addition to the team. From the IICRC training required to be a certified water restoration technician to continued educational opportunities to improve their skills and techniques in the field through Employee Certification Training programs. With this continued training and educational effort, each technician can do a fast and effective job in restoring water-damaged properties.

Flood damages can affect multiple homes and properties simultaneously, so securing the right professional assistance is critical. If you are dealing with the devastating effects of a flood in your home, be sure to contact our SERVPRO of Cheshire County response team to help. You can reach us anytime by calling (603) 352-7251.

Keene is known for its annual pumpkin festival. Click here for more information about Keene.