What our Customers say...
We had a septic backup in our basement in October 2019. We were like deer in the headlights. No idea where to turn or what to do. One simple phone call to SERVPRO and it was like a weight lifted off our shoulders. They came in, gave us our options and explained what they would do. The very next day they were at our house cleaning up the mess. Our basement looks brand new. I can't thank Jake and the rest of staff enough for their patience, knowledge and hard work. Truly the bright spot in a miserable situation. Thanks again!
"Awesome and excellent job. Thanks."
"The staff was very professional and courteous. Thank you!"
Great response time and what a great team.
"Very attentive to getting back to me on any questions I had."
"Outstanding communication and work"
"Thanks to all the personnel. (Excellent Job)"
"Professional, patient, compassionate and thorough. Would use service again."
"thanks for making this bad experience manageable"
"The team did a superb job! Thank you very much!"
None/Slogan- "Like it never even happened." Perfect!!!
"If life hits you hard and you need some help cleaning up SERVPRO of Cheshire County did a great job for us after our house fire."
I can't imagine making the service better than it is.
"I would definitely recommend SERVPRO!"
The crew was awesome! Explained everything and went above and beyond what we expected.
Will not hesitate to recommend to other family member & friends! We were elated that we could be scheduled in so quickly. Thank you!
P.S. Thank you also Gary for your professionalism prior to work being initiated.
SERVPRO was amazing! The team who worked on my home was fantastic. They worked very hard and did a wonderful job!
From my initial phone call to the job being completed, everything about my experience with SERVPRO was extremely professional. The floor looks brand new; totally thrilled with the job. I believe this was my first job with SERVPRO; it certainly won’t be my last. I’d be very proud to have them representing my business. Keep up the good work!
At a time that my life was turned upside down the SERVPRO professionals made life a little easier. I will not hesitate to use them in the future.
"We want to thank you for your hard work here at the house.
It is great to walk in knowing everything is clean and bright. The house smells great and everything sparkles."
Wonderful group to work with, courteous, very friendly, tremendously pleased with their work.
"The most thorough cleaning ever, thank you!"
Feel you have a "well-oiled" machine.
Our experience has been terrific!
Thank you for sending the "A" team!
Lexi, thank you for all of your hard work. It is really appreciated. Good luck with everything!
Hope all the staff (labor) gets paid extremely well. They worked very hard to make my place clean! Thank you!
They were professional and efficient. Jake, Josh and Mike were excellent. The onsite manager, Josh, was first rate.
Very cooperative and efficient crew. We are very grateful. Jacob Dickinson was at our home within an hour of our initial call. Crew was on the job the next morning. Jacob followed up to make sure everything was going smoothly.
The guys were friendly professional and great to deal with.
To all that served Red River, Thank you for your diligence. We appreciate your hard work. It looks great! Nice work! Sincerely, Lorna Rae (Commercial carpet cleaning)
Dear Mr. Paul You are to be commended for having such a fine crew who do outstanding work. It has been a pleasure to do business with our company starting with the prompt response you made and culminating with the cleanliness of my home. Your crew of Sherry, Julie and company are excellent workers. They arrive on time, are well dressed and groomed. They are extremely helpful and are very considerate. I would and will recommend your firm to anyone needing your services. Sincerely, Robert
Your staff was professional, thorough and did an excellent job! They were great!
Richard, It has been a pleasure SERVPRO of Keene in our home this week. They were able to turn an unfortunate situation into a very positive one. Your employees impressed me with their thoroughness and commitment to your company. It says a lot for SERVPRO that you have such outstanding people working for you. Kind regards, Staci
Dear Richard, Every single employee of yours that worked on our house demonstrated the highest level of customer service and empathy, while still being efficient and getting the work done quickly. All of your staff was fantastic, great to work with, sensitive to the fact that our house had been badly damaged and needed a major renovation, but simultaneously cognizant of getting the job done as quickly as possible.
Richard, Around 8 PM the night before the carpet was to be installed in the lower level, we had a horrific rainstorm. The basement got wet and we panicked. I called SERVPRO of Keene and spoke with your son. He gave good advice, the water was manageable and we cleaned it up. About 1/2 hour later, we got another call from one of the brothers who saw our name on the emergency call list and wanted to be sure we were ok. It was 9 PM. What an example of exemplary customer service!
During a difficult time following a puff back which went through our entire house, SERVPRO was a blessing!! Very professional yet fun to have in the house!! This is a team that is efficient and courteous!! We could not have been happier with the this company!!
The women performing cleaning of our home were very professional and courteous.
Wow! Outstanding service. We're in the service business too and know how hard it is to perform at this level.
Steve and I can't thank you enough for coming to our rescue so quickly the other night. Your employees were kind, courteous and helpful. It was also nice to see a few familiar faces too! Thanks again for all that you did as it made us feel less stressed about things. I won't hesitate to call you again if the need arises in the future!
To All the Folks at SERVPRO, Thank you for your quick response to our basement water problem. Your crew was professional and thorough in completing the job, and it was done carefully with minimum disruption to our house. It really does look better than it did before the incident.
We were impressed right from the start. Derek's coming out after 9pm on the day-night the water damage was discovered was not only helpful but put everything into perspective. Jake and his crew: Tyler, Shane, Ian all have been incredibly efficient and hard working. We Thank you All!
Everyone was wonderful! Ryan was extremely professional and informative all along the way. Am sharing positive thoughts and comments with everyone I see!
Thank you to Pam who was here all week and was very attentive and a very hard worker! A true asset to your company!
I hope we never have to use you again, but if we have to we are confident of the level of service we are getting.
Thank you so much for your patience, life has been running along much faster than I. Your service was superb and I am most grateful for all that was so knowledgably done. I will certainly hope to have you in the future if need be. And I will highly recommend you to my friends.
The men worked very hard. We are very pleased!!
I hope we never have to use you again but if we have to we are confident of the level of service we are getting
Everything that was done exceeded my expectations!
Speedy & Excellent Service!!
Jake, Jon and DJ were wonderful, Couldn't have asked for a better experience!
Everyone was very nice, clean and helpful.
I am grateful for the consideraton the staff gave to me. They were courteous and respectful. Thank you.
In addition to being prompt, courteous and knowledgeable, we felt the staff was respectful and hard-working. They used their time well.
Love the SERVPRO crew!
This project after water loss has a nightmare due to contractor and insurance issues. SERVPRO has been the one constant positive in this and probably saved my sanity. They were polite, fast, kind, patient and responsive. I would recommend them to anyone. Chis is an asset to your company and has my sincere thanks.