Recent Posts

Emergency Service at Learning Facilities

2/24/2020 (Permalink)

SERVPRO vehicle parked outside a brick educational facility SERVPRO team assisting with a cleaning project at an area educational facility.

At SERVPRO of Cheshire County, we realize the importance of an uninterrupted class schedule. An untimely fire, smoke or water damage disaster, should not automatically mean a delay in routine for an educational facility. SERVPRO professionals are available around the clock to assist with fire and water cleanup and restoration for all sizes and varieties of schools. From Kindergarten, to elementary, middle and high schools, universities and colleges, dorms, libraries, day cares, and sporting or event arenas, SERVPRO can assist them all. Here's what sets SERVPRO apart from other emergency restoration companies:

  • 24/7/365 emergency availability
  • Timely response and assessment of damage
  • Proven track record of quality service with other educational facilities
  • Clear, concise communication with school officials
  • Certified and trained technicians
  • Industry leading equipment and technology
  • Mindfulness of environmental and legal concerns
  • Isolate damaged areas from other parts of the facility
  • Ability to limit class interruption
  • Complete client satisfaction during and at the conclusion of the project

Whatever the situation, SERVPRO of Cheshire County is available to make sure the main topic on the mind of school officials is the education of their students and emergency cleanup and restoration can be left to the professionals.

Severe Weather Safety

2/21/2020 (Permalink)

a hurricane over southern United States and South America If your home or business is affected by severe weather call us at (800) 352-7251. We are available 24/7 to assist with emergency restoration.

Did you know that, according to, approximately 98% of all presidentially declared disasters are weather related and that these disasters cost nearly $15 billion in damage? It is important to know the potential risks of severe weather as well as how to take the appropriate action. Below are a few key guidelines to keep in mind for severe weather:

Understand your risk. Knowing what is going on with the weather in your hometown is the first step in protecting yourself, your family, your home and your business in the event of severe weather. Check the forecast regularly, know basic weather terminology and understand what types of weather can impact your area (i.e. if you live in a flood zone). Having a NOAA Weather Radio or signing up for Wireless Emergency Alerts for your area are another way to stay aware of local weather.

Take action. Create a communications plan for your home and/or business and have an emergency kit prepared just in case. Store important papers/valuables in a safe place.

Be an example. Once you are prepared for severe weather, share your story with others. Your preparedness efforts may inspire others to do so as well.

Emergency Water Damage Tips - Before Help Arrives

2/10/2020 (Permalink)

picture of a damaged ceiling with large hole and sheetrock peeling off. Blue backrgound. We are available 24/7 to assist with emergency water damage restoration services.

A household flood can be devastating and it’s easy to give in to panic. Take a deep breath, make sure everyone is doing ok and tackle what needs to be done one step at a time. Below are important things to do following a flood in your home:

  • Shut off the water source. If you are able to do so safely, shut off the water source immediately or contact a qualified professional to stop the water source for you.
  • Cut power to wet areas of building. If access to the main electrical panel is safe from electrical shock, turn off all breakers for wet areas of the building.
  • Avoid unsafe areas. Do not enter any areas where electrical equipment, outlets, breakers or switches have been exposed to the water. Always keep away from anything that poses a threat of electrocution.
  • Do not use your household vacuum to try to clean up the water. Our equipment is specially designed to suck up water where a regular vacuum is not and may lead to electrocution.
  • Use caution with rooms that have wet ceilings and walls. Do not enter a room that has a ceiling sagging from retained water. Also, don’t turn on any light fixtures or fans that are in a wet ceiling or wall.
  • Check that any vital medications are safe.
  • Save any items of value/sentimental importance that are safe to get to and move them to a dry location.
  • Place wood blocks or aluminum foil between furniture legs and wet carpet if you are able.
  • Call for help. We are available 24/7 to assist with emergency restoration services. (800) 352-7251. The first 24 hours following a water loss are critical because being proactive helps in preventing secondary or permanent damage. Also contact your insurance carrier ASAP. Write down anything that is important (i.e. a claim number) to remember and keep that information handy.
  • While you wait for help to arrive, remove as much access water as you are able by mopping and blotting.

42nd Annual Clarence DeMar Marathon in Keene, NH

2/10/2020 (Permalink)

people of various ages running outside on a road, man in costume with American flag stands by a black & orange SERVPRO ten We look forward each year to providing a water station for the Clarence DeMar Marathon and Half Marathon!

Our marketing team enjoyed helping out at one of the water stations on Sunday, September 29th with the 42nd Annual Clarence DeMar Marathon in Keene, NH! The race was well attended this year and our team worked alongside friends from The Community Kitchen! We enjoy helping with this event every year to cheer on the runners and help alongside so many local businesses, students and other members of the community!

A little history about the race:

The annual New Hampshire race is named in honor of Olympian and Boston Marathon Runner Clarence DeMar. The race was established in 1978 in honor of Clarence who was a resident of Keene, NH. Each year, Team DeMar’s efforts result in terrific camaraderie amongst passionate runners from New Hampshire and out of state. Every dollar raised through the race also helps support the Keene Elm City Rotary’s signature projects.

Congrats to all who ran this year in the full and half marathons!

For more information on the annual Clarence DeMar Marathon, visit:

6th Annual Red Cap Run

2/10/2020 (Permalink)

people participating in a community run during winter, brick building in the background, snow on the ground Derek and fellow participants of the Red Cap Run brave the cold to help local family in need.

On Saturday, February 8th, Co-Owner of SERVPRO of Cheshire County Derek Paul participated in the 6th Annual 5K Red Cap Run in Keene, NH. Although it was bitter cold and he was not the fastest runner, Derek enjoyed being a part of the festivities and giving back to our community. This year’s race promoted awareness on the importance of wearing a helmet during outdoor recreation such as sledding, biking and skiing.

Every year, this charity run, organized by the Body & Soul Runners of Keene, helps support local families in crisis. This year’s run was for Bella Melendy, a local girl who sustained a traumatic head injury in a sledding accident last year. This year’s run was very well participated with approximately 370 runners and volunteers showing their support for the Melendy family.

3 Common Causes of Electrical Fires

2/7/2020 (Permalink)

a plug in an electrical outlet turning black with flames coming up off of it, white orange and black frames around picture. From biohazard and water cleanup to mold removal and fire damage restoration, we are a trusted leader in disaster support.

Electrical malfunctions are the second leading cause of house fires in the United States. Since these types of fires can originate in any of the major components of a home's electrical systems, understanding their common causes and learning how to prevent them is crucial. Keep your family and home safe and avoid the need for fire damage restoration services with this list of common electrical fire causes.

What Can Cause Electrical Fires?

  1. Faulty Wiring

Wiring issues often occur in older homes that cannot accommodate the electrical load of a modern household. This results in an overtaxing of the wires and connections, which increases the potential for fire. Homes more than 20 years old may need updates made to their electrical system. Signs to look out for include frequently tripping circuits, flickering lights, or outlets that emit a buzzing sound. Wiring upgrades should only be performed by a licensed electrician.

  1. The Wrong Lightbulbs

Using a lightbulb with a higher wattage than what is specified on the fixture will cause overheating.  The excess heat damages the fixture and can melt the bulb socket, either of which could lead to a fire. Go through your home and make sure that all light fixtures contain bulbs with the correct wattage. When in doubt, check the owner's manual for the fixture for the exact requirements.

  1. Extension & Power Cord Issues

Many extension cords are not equipped to handle the amount of energy needed for the appliances they power, leading to overheating and fires. Power cords are subject to frays, cracks, and other wear and tear that raise the risk of fires. To use fewer extension cords, have an electrician install additional outlets.

If you've experienced an electrical fire and need fire damage restoration, trust SERVPRO of Cheshire County. Since 1978, we have been providing disaster recovery services throughout the Westmoreland, NH area. From biohazard and water cleanup to mold removal and fire damage restoration, we are a trusted leader in disaster support. Call us at (603) 352-7251 to request an estimate.

Staying Safe During A Flood

2/6/2020 (Permalink)

picture of a white colonial home partially submerged by flood water, dark blue background When Water Damage Strikes We Are Available 24/7 to Assist With Emergency Restoration Services.

Did you know that nearly 20% of all flood insurance claims come from moderate-to-low risk areas? Did you also know that reports in the last five years, that all 50 states have experienced floods or flash floods? Even if you have never experienced a flood before, that doesn’t mean you never will. Of the most common and widespread natural disasters, floods are right there near the top. Even small floods can cause substantial damage and can become dangerous quickly. It is important in the event of a flood to remember safety first. Below are tips from the American Red Cross:

  • Keep away from floodwaters. Remember that just six inches of quickly moving water is enough to possibly sweep you off your feet. If you come to running water that is over your ankles, carefully turn around and find another way.
  • Rapid currents can also sweep away large, heavy items like cars. Many vehicles can be swept away with less than two feet of water! Travel should be avoided if possible but if you are out on the road and it appears to be flooded, turn around and go a different way. If you get caught on a flooded road and the waters are rising quickly around you, leave the car for higher ground and ideally, dry, safe shelter.
  • Keep children away from the water. Kids tend to be curious and may not understand the risks of contaminated water or running water.

If your home or business is affected by a flood or any other cause of water damage, call us anytime at (800) 352-7251. We are available 24/7 to assist with emergency restoration services.

From Carpets to Catastrophes We Have Your Business Covered!

2/6/2020 (Permalink)

picture of light colored carpet flooring, one side looking cleaner than the other. Side by side comparison of carpet we have already cleaned and carpet our team is about to hit

Here at SERVPRO of Cheshire County, we are always prepared to help with your business needs. From carpets to catastrophes and everything in between we can help!

In the event of an emergency such as a fire or water damage, our team is available 24/7 to get your business back in top shape quickly. Our team is IICRC Certified** and strictly adheres to industry standards to ensure your business gets back up and running smoothly and quickly.

In addition to our emergency services, we can help your business look (and smell) its absolute best! We use top-of-the-line equipment to extract soils from deep within your carpet’s pile and backings. To start, our technicians shampoo the carpet to deodorize and clean it. Then, they remove the soils and shampoo through hot water extraction. After the carpet is dried, it will look and smell like new!

Our Other Cleaning Services Include:

  • Ceilings, Walls and Hard Floors
  • HVAC and Air Ducts
  • Odor Identification and Deodorization
  • Upholstery, Blinds and Drapes
  • Crime Scene, Vandalism and Biohazard Cleanup

Call us anytime for more information!

(802) 674-8004

**Institute of Inspection, Cleaning and Restoration Certification

Monadnock Wolfpack Year-End Banquet

1/27/2020 (Permalink)

collage of pictures from an event with Monadnock Wolfpack Rugby Club and SERVPRO, purple background. borders-orange, black. What a terrific year it has been for the Wolfpack - We're happy to have been a part of it!

Co-Owner of SERVPRO of Cheshire County Derek Paul and his wife Amanda Paul enjoyed attending the Monadnock Wolfpack Rugby Club’s Year-End Banquet as sponsor guests. This year’s banquet took place at the Keene Elks Lodge on Roxbury Street in downtown Keene, NH. What a terrific year it has been for the Wolfpack! We are proud to support this local team and cheer them on for all that they do.

Coming up: Their annual Shave to Save fundraiser which benefits the Dartmouth Hitchcock Norris Cotton Cancer Center will take place on Saturday, March 7th from 3PM – 5PM at Willie Mac’s in Keene. For more details and to donate, visit:!/donation/checkout

Also on the horizons is the 2019-2020 playoffs which begin on Saturday, April 11th. Stay tuned for more details on that! Best of luck Wolfpack in the upcoming playoffs!

Mold in Your Rental Property? Here's What to Do

1/24/2020 (Permalink)

picture of three men wearing face masks, two of the men in the background one closest to camera holding clipboard If one of your properties needs mold removal services give our team a call at (603) 352-7251.

As a landlord, you are responsible for providing a safe, comfortable environment for your tenants, which is why calls about potential mold damage can be scary. Fortunately, by knowing what to do if you know or suspect mold to be present in your rental property, you can fulfill your responsibilities smoothly. Here is a little more information about mold and how to manage this situation as a landlord. 

Understanding & Resolving Mold Issues

How Are Mold Issues Diagnosed?

Since mold and mildew can create visible discolorations, landlords may hear reports of green, black, or brown mold on walls, ceilings, or within bathroom areas. Other tenants may suspect mold based on moldy or musty smells in their homes. All mold reports should be taken seriously, and remediation handled ASAP to stop the mold in its tracks and prevent further damage. 

To verify the presence of mold, to pinpoint the severity of mold presence in a property and to zero in on the problem areas where mold is thriving, having an indoor air quality assessment is often the best first course of action. Getting this mold inspection done provides our abatement team with helpful information about the pathogens, including which varieties are present and how much work it will entail to remove the spores and treat the affected areas.

How Is Mold Removed?

During the mold removal process, professionals take every necessary precaution to avoid spreading the pathogens. When the mold removal process begins, the team creates a negative air pressure system to vent air and any mold spores outdoors during abatement. Next, the areas are sprayed down with a special antiseptic solution to kill mold and keep it from spreading, and then the impacted areas are removed if needed.

Mold removal is never something you as a landlord should attempt, nor should you encourage tenants to handle it on their own. Call our team and we will follow the latest industry guidelines to get rid of the mold safely and efficiently.

If one of your properties needs mold removal, don’t hesitate to reach out to SERVPRO of Cheshire County in Westmoreland, NH. With a focus on safety and a commitment to customer service, our team handles mold inspection, containment, and removal as well as remediation for smoke and flood damage and 24/7 emergency services. To find out more, give our office a call at (603) 352-7251.