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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Park Hill Meeting House Cleaning

6/12/2023 (Permalink)

Collage of photos with technicians cleaning inside a historic church. The Park Hill Meeting House is located in Westmoreland, NH and was built in 1764.

Recently, our SERVPRO of Cheshire County Team was contacted by a board member from the Park Hill Meeting House as the building was in need of professional cleaning services. The Park Hill Meeting House, located in Westmoreland, NH, was built in 1764, and is an example of Federal and Greek Revival style of architecture. The building has been moved twice since being built and has been significantly altered because of the moves.

With multiple events and occasions coming up this summer and later in the year, the representatives of the Park Hill Meeting House decided it was a good time to reach out to our team to provide a thorough cleaning throughout the building. Services included carpet cleaning, floor cleaning, vacuuming of flat surfaces, cleaning of bathrooms, kitchen, and other common areas, to name a few.

It was an honor for our team to work in such a historic building. We appreciate the opportunity to help spruce up this incredible southwestern New Hampshire landmark.

Fire/Smoke Restoration: The Most Thorough Cleaning Available!

5/16/2023 (Permalink)

Before and after photo of a bathroom following a fire/smoke damage. SERVPRO of Cheshire County uses industry leading methods and specially formulated products made to battle the heaviest smoke damage.

Cleaning and restoration following a fire or smoke damage can be challenging. SERVPRO of Cheshire County uses a multi-step approach when cleaning heavy smoke. The SERVPRO Team first performs a dry-cleaning method to remove the majority of oily smoke residue from a given surface. This is followed by a wet cleaning performed by our technicians using SERVPRO's own specially formulated cleaning products. This is performed on most hard surfaces such as wood, metal, marble, and porcelain to name a few. Why is this important? If wet cleaning was performed prior to dry cleaning when attacking harmful soot, it is very likely that the process will spread the residue and smudge the surface. By using basic, over-the-counter products, that are not made specifically for handling soot, there is a high risk that it will stain thus making it more difficult, or impossible, to completely remove. If you experience a fire or smoke damage to your home or commercial property, contact the professionals at SERVPRO of Cheshire County to be sure you are getting the most advanced cleaning methods, by industry certified technicians, who use only products created specifically for fire and smoke damage restoration. SERVPRO of Cheshire County, making fire and smoke damage "Like it never even happened."

30 Years in Westmoreland!

4/3/2023 (Permalink)

Exterior photo of large red building and several green trucks parked around the exterior. 2023 marks 30 years at our Westmoreland, NH location!

SERVPRO of Cheshire County has been providing Southwestern New Hampshire with industry-leading cleanup and restoration services since the late 1970s. When the franchise was taken over by the Paul Family, SERVPRO of Cheshire County shared a building with a local dog groomer on Court Street in Keene, NH. Having quickly outgrown the current location, Owner Richard Paul decided to move the business across town to Water Street. It wasn't long before the growing business outgrew the Water Street location and Paul was looking elsewhere for a larger building and a new location which would better accommodate the company's growing client base in Southern Vermont. What Paul found was a large red industrial building which would fulfill both needs. The decision was made in 1993 that SERVPRO of Cheshire County would be moving to Westmoreland, NH.

The location was great. Just off NH Route 12 with tremendous visibility, only 10 minutes outside of Keene, and easy access to Vermont, especially Interstate 91 which is a main north-south corridor within SERVPRO's Vermont territory. The building's space was a huge upgrade as well. SERVPRO was increasing personnel, equipment, cleaning products, and vehicles which the new space would better necessitate. The property required a lot of landscaping, tree removal and sprucing up. The building interior went through changes as well including small renovations, remodeling, and reconfiguring. This was all being done as SERVPRO continued to provide services to its clients.

It took a lot of hard work and patience, but the move to the new location in Westmoreland was just what the company needed. The business continued to grow and expand. Now with Ryan and Derek Paul at the helm, a satellite location has been added in Ascutney, VT to better serve the Vermont market. That move 30 years ago was an integral part of the success of SERVPRO of Cheshire County, and we look forward to what the future holds!

Commercial Cleaning: Transport Facility

2/13/2023 (Permalink)

Four pictures of technicians performing cleaning services. SERVPRO of Cheshire County is prepared to handle all of your commercial cleaning projects.

Here at SERVPRO of Cheshire County, we're able to provide a variety of services in any type of facility, large or small. We're the nation's leader in emergency cleanup and restoration services follow fire, water, and mold damage. We are also capable of handling large, commercial sized cleaning projects whether it be emergency related, cleaning following a construction project, mold remediation, or a maintenance related cleaning of the facility. 

In this recent project, our team was contacted by one of our clients to carry out a top-to-bottom cleaning at their long-haul transport facility's extensive garage area. Over time, as their trucks are being serviced and are constantly entering and exiting the building, exhaust dust and debris accumulates on a variety of surfaces in the garage area. Our clients knew exactly how wo contact for this type of project.

Our skilled team, while working off of lifts, ladders and movable stairs, went through the affected areas and carried out an extensive cleaning, using similar methods and products that would be used following a fire or smoke damage. Our technicians used HEPA filtered vacuums and dense dry-cleaning sponges to remove the heaviest layers of debris and followed up with a more detailed wet cleaning in specific areas of the garage. The process not only removed heavy debris, but also helped to deodorize the area.

We're grateful to have been contacted by this client on multiple occasions for this service and look forward to working with them again. Commercial cleaning projects such as this are but another way SERVPRO of Cheshire County can be a valuable resource to your commercial business or facility.

February Freeze-2023

2/11/2023 (Permalink)

Employees standing outside in front of red building and two green trucks. SERVPRO of Cheshire County: The team that is faster to any size disaster!

Winter in New England can bring a multitude of surprises and challenges when it comes to weather. Snow, slush, sleet, ice, and of course, frigid temperatures.

Last weekend, parts across New England experienced some of the most bone chilling temps in recent memory. Beginning Friday night and culminating into Saturday morning, temperatures reached negative digits. When the windchill was factored in, depending on the location, temperatures reached -20, -30, -40, and in some places even -50 degrees Fahrenheit. Now that is cold! On top of Mount Washington, the windchill pushed the temp to over -100 degrees. Incredible! 

These frigid temps and high winds led to power outages and an extremely high quantity of frozen pipes throughout our team's coverage area. SERVPRO of Cheshire County received over 100 service calls due to burst pipes in the week following this extreme freeze event. Our team has been incredible with responding and providing service to as many of our customers as possible without sacrificing quality or professionalism. We want to extend a big thank you to our clients who have been patient and understanding during this event as we continue onward. Lastly, we want to give a heartfelt thank you to our dedicated crew for their hard work for the past week. We're grateful to have such an amazing team here at SERVPRO of Cheshire County!

Kitchen Fire: Residential Fire Mitigation Project

1/24/2023 (Permalink)

Before and after picture of a kitchen that experienced fire damage. Fire mitigation projects can be very complex with several different phases. We can help!

Recently, our team here at SERVPRO of Cheshire County received a service request for emergency mitigation services following a kitchen fire at a local residence. The fire originated and caused the most significant damage in the kitchen, but there was heavy contamination from smoke throughout the rest of the home. Luckily no one was injured in the fire.

There were multiple phases throughout the project with the first being the packing and removal of salvageable belongings and furniture to our location to be cleaned and deodorized. Items that were unable to be restored were inventoried and disposed of. The next step was to remove all the building materials that were damage from the fire. Our team carefully removed, bagged, and discarded these materials. All other areas were then professionally cleaned. While all of this was taking place, we installed large air scrubbing devices and deodorizing machines to assist with odor removal. Lastly, we applied a coat of our smoke sealant product in all areas where demolition was performed.

In the end, the areas were completely deodorized, sealed, and ready for reconstruction. Once the reconstruction phase is completed by a contractor, our team will deliver the furniture and belongings back to the property.

Why SERVPRO? The Disaster Restoration Provider You Can Rely On

1/24/2023 (Permalink)

Outside of building on a sunny day. SERVPRO of Cheshire County: the emergency restoration provider you can rely on to make fire & water damage "Like it never even happened."

For our next installment of "Why SERVPRO?" we'd like to reference an online review from a recent client, Samantha, following a flood event in southwestern New Hampshire.

"Needed service due to the recent flooding... their team was awesome from start to finish. They communicated everything clearly and made the process as worry free as possible given the circumstances. Everyone was great to deal with and services were completed quickly despite them being completely inundated with people in need. I'm very appreciative!"

We appreciate any and all feedback our clients choose to share, and these comments are confirmation that we are meeting our goal of total customer satisfaction. We pride ourselves on swift response, quality service, and clear communication. Even during a county-wide weather event, our process and quality of service will not be compromised. You can rely on SERVPRO of Cheshire County. Thank you for your comments, Samantha!

Winter Weather: Is Your Home or Commercial Property Prepared?

1/23/2023 (Permalink)

Outside of building during a snowstorm. Winter weather can be potentially damaging to your home or commercial property. Is your property prepared this winter?

It's winter here in southwestern New Hampshire which means snowstorms, ice, and cold weather are upon us. Our homes and properties are susceptible to damage when winter weather arrives. As we like to do each year, here are a few reminders and suggestions to prepare your home or property during the cold months.

  • Protect water pipes from freezing. Flow-based leak detection systems can shut down your home's water supply in the event of an emergency. Be sure to cover outside faucets as well.
  • Keep thermostats at a reasonable level to adequately heat your property. As a recommendation, avoid dropping your thermostat below 65 degrees Fahrenheit.
  • Backup generators are a great way to ensure key elements to your home can run in the event of a power outage. Furnaces and water heaters need power to run, not to mention the benefit of having light and the ability to use kitchen appliances.
  • Adding insulation where needed, such as attics, cold and unheated basements, wall cavities, floors, basement windows, and around exposed pipes can greatly improve your property's ability to hold in heat and keep out the cold. 
  • Be sure that the area around windows is caulked thoroughly to reduce heat loss and to cut down on your heating costs. 
  • Clear rain gutters as often as possible. Specifically, be sure the downspouts are clear of debris to ensure proper drainage. 

Be sure to monitor and inspect these areas of your home regularly this winter. The more often they are checked, the more likely a potential issue is discovered before it becomes a real problem.

45 Years: Serving the Area Since 1978!

1/23/2023 (Permalink)

Logo celebrating 45 years in business. Thank you to our clients and community for supporting our business for 45 years!

We are happy to announce that 2023 marks 45 years SERVPRO of Cheshire County has provided emergency cleanup and restoration services to southwestern New Hampshire! Founded in 1978, SERVPRO of Cheshire County began primarily as a cleaning and janitorial service and eventually evolved into the area's leader in disaster restoration.

In 1988, SERVPRO of Cheshire County was purchased by Richard and Susan Paul and was based out of Keene, NH. In 1993, headquarters were moved to our current location in Westmoreland, NH. In early 2002, Ryan Paul came aboard as a Project Manager, and in late 2003, Derek Paul joined the family business as a Marketing Representative. The staff has grown over the years, technology has improved and methods and products within the industry have become more advanced. Our staff continues to obtain new certifications while training within the different services we provide. Our staff works incredibly hard and total customer satisfaction is their goal.

Community involvement and support is also very important to us. As we are locally owned and operated, we care deeply about giving back to our local community. We proudly participate by way of sponsorships, fundraisers, charities, events, educational and athletic programs, and local associations to name a few.

In 2015, Ryan and Derek Paul became minority owners of the company, handling more of the day-to-day operations. To better serve our clients in Southern Vermont, we added a second office location in Ascutney, VT in 2018. And in the Fall of 2021, the two brothers officially took over full ownership, while Richard and Susan transitioned into retirement. This past fall, Ryan and Derek celebrated 1 year of their full ownership.

We are beyond grateful for how far our business has come in 45 years. We are thankful for our staff, our community and of course, our clients. We look forward to providing the same quality of service to those who need us well into the future! Thank you for your support for the past 45 years! 

Water Damage Mitigation: Containment is Key

1/12/2023 (Permalink)

Four pictures each with plastic sheeting being used on a restoration project. Water damaged properties can be dried more efficiently by "containing" affected areas from non-affected areas during the drying process.

SERVPRO of Cheshire County handles emergency water damage cleanup and restoration following a variety of different types of mishaps. Every water damage restoration project is a little different from the last, but the methodology and science of drying the structure is consistent: remove standing water, determine what areas have been affected, remove damaged materials that CANNOT be salvaged, dry the areas and materials that CAN be salvaged. This is a simplified example of course.

Having the right equipment for these projects is very important. Extraction units, high-powered air movers, dehumidifiers, moisture detecting meters, and one item that may not be as hi-tech, but is equally important: plastic. Plastic sheeting to be more specific. Plastic sheeting is used regularly on water mitigation projects. It can be used to protect furniture or belongings. It can be used as a protectant on floors and flat surfaces. Additionally, plastic sheeting can be used to create barriers or "containment.” Containment is key in preventing cross- contamination. When demolition is being performed in one part of the building, the containment will prevent dust and debris from contaminating the unaffected part of the building.

When it comes to the drying process, containment is a key piece to improve drying time. For example: if a large room has water damage, but the damage is confined to half of the room, our machines can dry the area quicker by making the room "smaller." This is done by setting up containment, ceiling to floor, and containing our drying efforts only to the specific parts of the room that are wet. There is no need to dry the areas that are not wet and thus by shrinking the room, air movers and dehumidifiers can dry the affected areas quicker.

Although dehumidifiers and air movers tend to get all the credit when properly drying a structure following water damage, plastic sheeting is another key component in the drying process!

Why SERVPRO? Professionally Trained and Certified Staff

1/10/2023 (Permalink)

Room of students receiving training from instructor. Training and education are equally important and essential in the world of emergency cleanup and restoration.

Two areas in which we pride ourselves here at SERVPRO of Cheshire County are training and education. The world of emergency cleanup and restoration is constantly evolving. Techniques for mitigating fire and water damage are updating, products are improving, and equipment is regularly changing for the better. It is important to stay on top of these advancements so we can better and more effectively serve our clients when they need us.

SERVPRO of Cheshire County team members receive hands on training for fire and water damage restoration. Additionally, our production team, as well as members from our admin and estimating staff, attend courses in these areas of emergency restoration to become certified by the IICRC (Institute of Inspection Cleaning & Restoration Certification). It is important for each person within the organization to be familiar with and educated in the science of emergency cleanup and restoration whether it be a result from fire, smoke, water, mold, trauma, or sewer damage.

Having a staff that is trained and certified in these areas allows us to better serve our clients. One more reason why SERVPRO of Cheshire County is the best choice for emergency cleanup and restoration.

Why SERVPRO? After Hours Response

1/9/2023 (Permalink)

Office with standing water from flooding. SERVPRO of Cheshire County: available 24/7/365 to assist with your fire or water damage emergency.

SERVPRO of Cheshire County is southwestern New Hampshire's leading emergency cleanup and restoration provider. For decades, SERVPRO of Cheshire County has been the trusted choice for services following fire, smoke, water, sewage, trauma, or biohazard damage. 

These types of emergencies don't always occur between the hours of 9:00 AM and 5:00 PM Monday through Friday. SERVPRO of Cheshire County provides emergency services around the clock whether it be after hours, on weekends, and even holidays. Over the years, our staff has responded on July 4th, Thanksgiving, Memorial Day, Christmas Eve, and even Christmas morning. You can't predict when an emergency will occur, but you can rest assured our team will be ready to assist you when it does.

When disaster strikes at your residential or commercial property, contact the professionals that are available 24/7/365. SERVPRO of Cheshire County, here to make fire and water damage "Like it never even happened."

2022 Collaborative Food Drive!

12/29/2022 (Permalink)

Two men standing on either side of large cardboard boxes. Thank you to everyone who participated and made this year's Collaborative Food Drive such a success!

Back in November of 2014, we launched what is now referred to as our SERVPRO Collaborative Food Drive. The idea behind the drive was to try and make it easier for businesses and community members to collect and donate non-perishable food items to local food banks. We deliver collection boxes to local businesses that would like to participate, and we return 2-3 weeks later to pick up the boxes. We then load all the boxes into one of our trucks and deliver them to either the NH or VT food banks.

Back in 2014, we were joined by seven gracious local businesses who contributed to our inaugural campaign. We were well on our way and considered the first effort to be a huge success.

After stepping away from the food drive in 2020 and 2021 due to the pandemic, we decided it was time to bring the event back for 2022. We were blown away by the support and involvement by our friends and business partners throughout the community. Over 30 local businesses, and 1 school, joined in for this year's event! We're extremely excited to report that with the collaborative effort of these community partners, we were able to donate a total of 2,054 pounds of food! Over 1 ton! This is all thanks to the support of these local businesses and schools!

We're so thankful to be a part of such a generous and thoughtful community. Thank you to all that supported the event, and we can't wait to do it all over again in 2023!

Commercial Services: Specialty Drying

12/29/2022 (Permalink)

Room with wall cavities exposed and green commercial dryers. Not every water damage mitigation project is the same. Our team is able to determine what affected areas can be restored vs. replaced.

SERVPRO of Cheshire County is the area's premiere emergency cleanup and restoration services provider for all residential and commercial properties. Emergency restoration projects take on many different forms and can vary when it comes to size, severity and complexity. 

When dealing with water damage, the goal is to ensure proper drying of the affected areas throughout the building while attempting to preserve the materials as much as possible. In many cases, we are able to successfully dry building materials in place, while in other cases, we may be forced to remove affected materials if they are not able to be successfully dried. By using moisture testing instruments and devices, our team of trained water restoration professionals can track and determine how far water has traveled and what areas have been affected by water.

By using this technology, our technicians can remove only the necessary materials to better dry the other areas. For example, we can remove small areas of wall cavities to dry the rest of the wall or ceiling. We can remove baseboard trim to dry the lower part of a wall. With the proper space and in the right environment, we can dry above and below a floor system to prevent removing the entire floor.

Determining the level of damage in order to strategically decide the more effective plan for drying water damaged building materials is another reason why SERVPRO of Cheshire County is trusted for emergency cleanup and restoration.

Winter Storms: Protecting Your Property From Frozen Pipes

12/29/2022 (Permalink)

Copper pipe with a crack and leaking water. Keep these preventative measures in mind to help prevent frozen pipes.

As 2022 draws to a close, and we're but a few days from January, winter is here and that means cold weather. Cold weather can mean a lot of things to a homeowner, business owner, or property manager, and right at the top of the list for property damage concerns are frozen pipes. Baseboard heat pipes, supply lines, sprinkler heads, and outdoor spickets are just a few areas where a frozen pipe can potentially create extensive damage to a property. 

Even a small crack or puncture can lead to hundreds of gallons of water to infiltrate your building. The three common causes of frozen pipes are:

  • Quick drops in temperature
  • Poor insulation
  • A thermostat that is set too low

Consider these preventative measures to help prevent frozen pipes in your property:

  • Insulate your pipes. Exposed pipes are most susceptible to freezing.
  • Seal leaks that allow cold air inside. Look for air leaks around the electrical wiring, dryer vents, and pipes and use caulk or insulation to keep the cold out.
  • Let water drip. Let warm water drip from a faucet overnight.  

Fire Damage: Timely Response Matters

12/29/2022 (Permalink)

Interior of home with significant fire damage. For emergency restoration following fire and smoke damage, contact SERVPRO of Cheshire County.

SERVPRO of Cheshire County is the emergency cleanup and restoration team that is "Faster to Any Sized Disaster." The first 48 hours following a fire in a residential or commercial property are critical when it comes to restoring versus replacing damaged building materials and personal belongings. Swift response and timely mitigation can help to prevent fire damage from creating long-term issues.

SERVPRO of Cheshire County understands "getting back to normal" is one of your primary concerns. Our highly trained staff is ready to get your property back to how it was before the fire. Quick response coupled with the use of industry- leading products and equipment will ensure your home or commercial property is back up and running quickly and professionally. 

If you experience a fire in your home or commercial property, be sure to contact the company that's faster to any sized disaster, SERVPRO of Cheshire County.

Water Damage Mitigation: Washing Machine Mishap

11/20/2022 (Permalink)

Room with washer and dryer and green commercial drying equipment. SERVPRO of Cheshire County is available 24/7/365 to assist with your water damage emergency.

This recent water damage mitigation project performed by the SERVPRO of Cheshire County Team was the result of a broken supply line to a residential washing machine. For no other reason but age and wear and tear, the supply line broke and ultimately burst which then leaked for an extended period of time while the occupants were at work. The water traveled laterally across the manufactured wood floor causing it to curl and lift. Additionally, the water spread to walls, some of which were external with insulation behind the drywall. The flooring was removed along with damaged drywall, affected insulation, as well as the saturated cabinets. The remaining standing water was extracted, and commercial drying equipment (commercial air movers and dehumidifiers) was installed to thoroughly dry the remaining building materials.

After a couple days of thorough drying, the drying equipment was removed, and the area is now clean and prepped for reconstruction.

Thanksgiving Cooking Safety

11/15/2022 (Permalink)

Dinner table with cooked turkey and several side dishes. Have a safe and enjoyable Thanksgiving!

Once the summer wraps up and the children head back to school, it seems like we're Thanksgiving planning in no time. Thanksgiving is a great time to reflect, be thankful, and of course, enjoy delicious food and recipes with those you care about most. It's a relaxing, pleasant way to being the holiday season.

When preparing those Thanksgiving feasts, make sure to do so carefully. The kitchen can be a dangerous place and even more so when cooking for a large group. Here are a few safety tips to keep in mind:

  • Make sure your smoke alarms are working. Test them by pushing the test button.
  • Stay in the kitchen when cooking on the stove so you can keep an eye on the food.
  • Keep children away from the stove. The stove will be hot, and kids should stay three feet away.
  • Keep matches and utility lighters out of reach of children.
  • Never leave children alone in the room with a lit candle.
  • Stay in the home when cooking your turkey and check it frequently.

Keep these tips in mind to be sure your Thanksgiving is fun and safe!

For more info regarding Thanksgiving safety, visit the National Fire Protection Association.

Safety Considerations for the Winter Season

11/15/2022 (Permalink)

Red building surrounded by snow. Winter is just around the corner! Are you ready?

Living in New England, we have the privilege of experience the four seasons and all that comes with them. Changing weather, beautiful colors, the smells, the sounds, and the adventure. Although still in the fall, winter is just around the corner. Not too long from now we will be reacquainted with snow hats, gloves, shovels, snow blowers, salt, firewood, holiday decorations, ice skates, skis, and sleds. It's an exciting time that not everyone in the country can enjoy, but it can also be treacherous. Here are a few safety reminders for the upcoming winter season.

  • Be prepared: stay informed of incoming snow and ice storms.
  • Create an emergency kit.
  • Check your smoke & Carbon monoxide alarms.
  • Consider purchasing a generator to provide power during outages.
  • Make sure your vehicle is winter storm ready with proper tires and make sure your gas tank is at least half-full.
  • Minimize driving during winter storm events.
  • Dress accordingly for the frigid weather.
  • Watch for signs of hypothermia and frostbite.
  • Be conscientious of your pet's well-being and safety in the cold weather.
  • Clear exhaust vents from direct vent gas furnaces to avoid carbon monoxide poisoning.
  • Dig out fire hydrants and storm drains in your neighborhood.
  • Keep snow from accumulating on your roof to help prevent roof collapses and ice dams.
  • Be sure to check on your neighbors, especially those that are elderly, have medical conditions, or those that live alone.

Be sure to take full advantage of the many joys of winter but prepare and be safe as well.

Commercial Services: Municipal Buildings

11/12/2022 (Permalink)

Green trucks parked outside public library. SERVPRO of Cheshire County is ready and available to serve local town and city buildings for emergency and non-emergency services.

SERVPRO of Cheshire County is Southwestern New Hampshire's premiere disaster restoration provider following fire, smoke, and water damage. We provide service to residential as well as commercial properties. We also assist with emergency restoration in schools, churches and places of worship, medical and government facilities. Additionally, we are service providers of local municipal buildings.

Over the years, SERVPRO of Cheshire County has been contacted for emergency and non-emergency service requests for town and city buildings such as town halls, public works buildings, fire departments, libraries, police departments, town administration buildings, and even town maintenance buildings. We've been there for local town and city buildings for a variety of services from water restoration, post construction cleaning, mold remediation, and event smoke restoration following fire.

We're available 24/7/365 to provide both emergency and non-emergency services to city and town buildings no matter the size or severity of the project. 

Hurricane Facts

11/12/2022 (Permalink)

River waters raging from heavy rains. We're here to help 24/7 for storm cleanup and restoration.

Although Hurricane Season is in its final weeks, you can't rule them out just yet. Hurricane Ian made landfall in late September/early October, and just this past week, Tropical Storm Nicole made its way into Florida and up the east coast. Hurricanes can be life-threatening as well as cause serious property damage from high winds, flooding, storm surge, landslides, and power outages. Preparation is paramount when protecting your property against potential damage from hurricanes. Plan an evacuation route, prepare an emergency kit, and take inventory of your property.

Here are some facts you may not be aware of regarding hurricanes:

  • Roughly 40% of hurricanes hit Florida.
  • 2004's Hurricane Ivan produced 127 tornadoes in nine different states over a ten-day period.
  • To identify these storms, the World Meteorological Organization maintains a six-year rotating list of names.

SERVPRO of Cheshire County is available 24/7 to assist with emergency cleanup and restoration following hurricane and storm damage.

Why SERVPRO? What Our Clients Are Saying!

11/12/2022 (Permalink)

Outside of red office building, blue sky and green grass. We're very grateful to have served so many clients over the years. Thank you for the opportunity to assist you!

Serving the area since 1978, SERVPRO of Cheshire County has proven time and time again to be the leading provider of emergency fire and water damage cleanup and restoration. We could continue to reference our 24-hour availability, our highly trained and certified staff, our use of state-of-the-art equipment and cleaning products, our decades of experience, our care and concern for our community, and so on...

But it's easy for us to speak highly of ourselves. We know just how great SERVPRO of Cheshire County is. How about hearing from some of our clients. Here are a but a few pieces of client feedback from our extensive list of testimonials. Don't just take our word for it, check out what our clients are saying!

"Your Staff was professionals, thorough, and did an excellent job! They were great!" -Cynthia

"Our Experience has been terrific!" -Bruce

"Everything that was done exceeded my expectations!" -Robert

"I hope I never have to use you again, but if we have to, we are confident of the level of service we are getting." -Abigail

"Wow! Outstanding service. We're in the service business too and know how hard it is to perform at this level." -Tom

Hurricane Sandy: 10 Years Later

11/12/2022 (Permalink)

Green van parked on side of road alongside piles of debris and rubbish. SERVPRO of Cheshire County was 1 of about 300 franchisees that mobilized to assist with Hurricane Sandy storm cleanup.

Back in late October of 2012, Hurricane Sandy (often referred to as "Superstorm" Sandy) landed on shore in just northeast of Atlantic City in New Jersey as a post-tropical cyclone with hurricane-force winds. Sandy affected 24 states, including all the eastern seaboard from as far south as Florida, and north to Maine. It reached as far west as Michigan and Wisconsin. The most severe of the damage took place in New Jersey and New York. New York City experienced flooded streets, subways, and tunnels. Sandy dissipated in early November, leaving in its wake, nearly $70 billion dollars in damage, and north of 200 deaths.

Nearly 1,000 SERVPRO crews, representing over 300 individual SERVPRO franchises, mobilized to storm affected areas all over the eastern part of the US to assist with flood damage. Our previous owner, Richard Paul, along with current Co-Owner, Ryan Paul, traveled south the Long Island, NY to assist a local SERVPRO franchise with a large influx of emergency service requests. Richard and Ryan brought with them a team of about a dozen technicians and project managers, several cargo trucks, a couple water extraction trucks, and about 100 pieces of drying equipment to help with emergency water mitigation caused by the storm.

The damage done by Hurricane Sandy was unforgettable and devastating. Our team did their very best to assist the Long Island, NY SERVPRO franchise in the 2+ weeks they were in town. The SERVPRO franchise system and Disaster Recovery Team are such incredible resources when tackling storm damage of this magnitude. One more reason why SERVPRO is the cleanup and restoration team that is "Faster to any size disaster."

SERVPRO: Trusted, Proven, Professional

11/12/2022 (Permalink)

Row of green trucks arranged in front of large red building. SERVPRO of Cheshire County: faster to any size disaster.

SERVPRO of Cheshire County began as SERVPRO of Keene back in 1978. Throughout the years, our team built a reputation for being the most trusted and professional provider of emergency cleanup and restoration services from fire and water damage. Residential and commercial property owners alike know they can count on the professionalism of SERVPRO of Cheshire County based on their history of high-level service. We Have proven time and again, no other provider can match the quality of service we provide.

SERVPRO of Cheshire County is a leader in giving control back to homeowners, property managers, and local communities after the devastating effects of fire and water damage. We're here when you need us. 24/7/365 availability to make your fire or water damage "Like it never even happened."

Commercial Services: Water Damage Mitigation

11/12/2022 (Permalink)

Several commercial dryers on the floor drying water damage room. Contact SERVPRO of Cheshire County when unwanted water intrudes on your commercial property.

The professionals at SERVPRO of Cheshire County are the local experts in emergency water mitigation services. Our team of highly trained, industry-certified technicians are on-call 24/7 to help you in the event your commercial property sustains an unexpected flood, overflow, appliance malfunction, pipe burst, or any other type of water intrusion. Upon notification of the emergency, SERVPRO of Cheshire County will mobilize a crew to begin water mitigation services and perform the following steps:

  • Inspect the building to detect every component that is wet to help prevent secondary damage from occurring.
  • Measure how much moisture is in wet materials and monitor whether the materials are drying properly.
  • Speed up the drying process by using professional drying equipment such as truck-mounted extraction units, commercial dehumidifiers and air movers.

SERVPRO of Cheshire County has the training and equipment to help make water damage at your commercial property "Like it never even happened."

Storm Damage: You Can Rely on SERVPRO

10/28/2022 (Permalink)

Row of green SERVPRO trucks in a parking lot. SERVPRO of Cheshire County: Faster to any size disaster.

Storms can take many shapes and forms. They can differ in size, severity, and ferocity. One thing is consistent, storms are serious, often times frightening, dangerous, and damaging to your residential or commercial property. Heavy rains, lightning, rising waters, intense winds, hail, or snow, these elements can cause serious damage to a home or business.

SERVPRO of Cheshire County is a locally owned and operated franchise that has been serving the area since 1978. Timely response, professional service, and clear communication are three pillars our team considers in ensuring a positive customer experience.

Another major benefit to being a part of a franchise system when a major storm or catastrophe makes its way into our geographic area. When a major weather event strikes, we have the ability to contact and utilize franchises from around the country. With over 2,000 franchises nationwide, over 20,000 SERVPRO personnel, and the largest supply of owned restoration equipment, there is literally no job that is too big for SERVPRO to handle.

When it comes to storm damage, we mean it when we say SERVPRO is "Faster to any size disaster."

Autumn Fire Safety

10/28/2022 (Permalink)

Carved pumpkin with SERVPRO logo. Enjoy this fall season safely!

Fall is a beautiful time, especially right here in New England. The weather is crisp, the color from foliage is breathtaking, and outdoor activities are all around us. Not to mention, Labor Day Weekend, Halloween, and Thanksgiving: something for everyone to enjoy! But it's important to enjoy safely. Here are a few safety tips to consider this fall season:

  • Keep fall decorations away from open flames and heat sources.
  • Keep emergency exits clear of decorations and clutter.
  • Regarding Halloween costumes: teach children to stay away from open flames. Make sure they know how to stop, drop, and roll if their clothing catches fire.
  • Additionally, consider choosing Halloween costumes that made of material that won't easily ignite when in contact with heat or a flame.
  • Use a flashlight or battery-operated candle in a jack-o-lantern. Use caution if using a real candle. Place lit pumpkins away from anything that can burn.

Keep these tips in mind to ensure your fall season is fun AND safe.

Residential Water Damage: Dishwasher Failure

10/28/2022 (Permalink)

Over 90% of water mitigation projects managed by our SERVPRO of Cheshire County team are the result of interior, man-made, breaks or failures. Take a moment and consider all the areas in a home that have water in some capacity. Bathrooms, kitchens, laundry rooms, utility rooms, heating pipes, sewer lines, air conditioners, just to name a few.

In a recent water mitigation project handled by our team, the kitchen was the room where the damage occurred, and an expired dishwasher line was the culprit. The property owners returned home to discover a flood in their kitchen which had migrated into the living room, down the hall, and into two neighboring bedrooms. Our team was contacted, and we dispatched a crew to begin mitigation services. Water extraction, removal of base cabinets, drywall, insulation, and flooring were removed. Large dehumidifiers were installed along with fans to thoroughly dry the affected areas.

Once the areas were completely dried and cleaned, our equipment was removed, and the property was all set for reconstruction. By contacting SERVPRO of Cheshire County, the water damage was addressed quickly and properly to prevent any further damage from taking place.

National Preparedness Month: Facts About Home Fires

9/29/2022 (Permalink)

September is National Preparedness Month and today we're looking at some facts regarding home fires. House fires are caused by a number of things but not matter the origin, fire travels fast through a home. 

  • Fire is Fast! In less than 30 seconds, a small flame can grow into a major fire. In minutes, a house can be fully engulfed in flames.
  • Fire is Hot! Heat is more threatening than flames. Room temperature in a fire can be 100 at floor level and can rise to as much as 600 degrees at eye level.
  • Fire is Dark! It starts bright, but quickly produces black smoke and creates a complete blanket of darkness throughout the home.

It is important to remember to install smoke alarms on every level of a home, especially inside bedrooms and outside sleeping areas. Testing smoke alarms should be done every month and if they're not working, replace the batteries and test again. Rehearsal of a fire escape plan with your family is also incredibly important. As mentioned earlier, fire begins light but quickly becomes dark due to smoke and rehearsing an escape route regularly will make it easier to navigate out of the property. Also, have a specific meeting place once everyone has exited the building.

For more tips about home fire safety, please visit American Red Cross and Ready.gov

Residential Water Damage: Toilet Supply Line Failure

9/27/2022 (Permalink)

View inside a bathroom following removal of drywall, vinyl floor, and sink vanity. When building materials such as drywall and flooring are damaged beyond repair, they are removed in order to dry the materials behind or below.

Recently, the SERVPRO of Cheshire County Team was contacted to assist with a water mitigation project caused by a broken toilet supply line. The damage occurred in a one-story residential home, with an unfinished basement. Unfortunately, the supply line broke, began to leak, and was not discovered for multiple days. The bathroom, where the line ruptured, along with the neighboring rooms, sustained substantial water damage.

Water rain across vinyl and carpeted flooring, spread from wall to wall, and eventually wicked up the drywall to the point they were unsalvageable. Following a thorough extraction of standing water on both the main level and basement, SERVPRO technicians proceeded with demolition of affected building materials. Drywall, trim boards, carpet, carpet pad, vinyl flooring, and even the bathroom vanity were surgically removed, bagged, and discarded from the home.

Following demolition, commercial air movers and dehumidifiers were installed to dry the exposed building materials such as subfloor, wood studs, and the concrete basement floor. Once the areas were dry, they were thoroughly cleaned and deodorized.

SERVPRO of Cheshire County: here to help and make water damage "Like it never even happened."

Water Damage Mitigation: Office Building Project

9/26/2022 (Permalink)

Office space with sections of drywall and flooring removed. Large dehumidifier in middle of photo. No matter when a disaster occurs, SERVPRO of Cheshire County is ready to assist with fire or water damage.

In this recent commercial water mitigation project, the SERVPRO of Cheshire County Team was contacted by a local company who had experienced water damage due to an expired hot water heater. The water heater was located on the second level of the building. The second level was affected but a substantial amount of damage was caused to the first floor which was primarily office space. 

SERVPRO of Cheshire County received initial notification of the damage after hours on a weekend and immediately mobilized a team of technicians to being the mitigation services. The first step was to extract the standing water which was contained to the first level. Once the water was removed, commercial drying equipment such as air movers and dehumidifiers were installed to begin the drying process. Over the course of the next few days, building materials that were determined to be unsalvageable were cut, bagged, and discarded. These materials included drywall, trim, carpeting, insulation, and sections of laminate flooring.

The areas that were affected were then dried thoroughly for an additional two days at which point the drying equipment was removed. All affected areas were dried completely and cleaned.

Not all emergencies happen Monday through Friday between the hours of 9AM and 5PM. In fact, very often they occur outside of these "normal business hours." SERVPRO of Cheshire County is ready for whatever happens when it happens. Making fire and water damage "Like it never even happened."

Water Mitigation: Moisture Detection

8/29/2022 (Permalink)

Moisture Detecting probe taking a reading from a wet wood subfloor. Moisture detection is a vital step in the water mitigation process.

From excessive ground water flooding your basement, to a broken pipe, an expired water heater, or a failed washing machine supply line, water damage to your property can be caused by many things. In each case, two facts are consistent across the board: it's never planned, and it's never convenient. At SERVPRO of Cheshire County, we do our best to make the cleanup and restoration process following water damage as painless as possible. 

One of the most critical steps in the water damage mitigation process is moisture detection. Sometimes determining what areas of the property have been affected by water is obvious, but most times it may require further investigation as to where the water has traveled. SERVPRO of Cheshire County is equipped with a variety of devices and moisture detecting equipment to ensure all affected areas are tracked, documented, and dried thoroughly to prevent secondary damage such as rot and mold. SERVPRO of Cheshire County professionals use moisture detecting meters that can detect water through multiple levels of building materials such as flooring, drywall, tile, paneling, insulation, cabinetry, and more. In situations where it may be difficult to access a surface that is in question, our team uses an infrared camera which can show areas of cold temps where water has traveled. Thermo hygrometers are used to measure temperature and humidity within a space to better create a drying plan based on the environment where the water damage occurred. The hygrometer also helps in determining how well the area is drying and if we need to modify our drying strategy. 

These are but a few tools the SERVPRO of Cheshire County Team has at its disposal for the moisture detecting phase of the water mitigation process. Determining what areas are affected is one of the most important steps in mitigating water damage in a residential or commercial property.  

Storm Damage Comes in Many Forms

8/22/2022 (Permalink)

Collage of photos containing different equipment used for water damage mitigation SERVPRO of Cheshire County has the necessary equipment to mitigate property-related storm damage of any size or severity.

Depending on the season, especially here in Southwestern New Hampshire, storms can come in a variety of forms. They may differ based on many kinds of precipitation, temperature, severity, and intensity.

Most common during summer months, thunderstorms can bring with them strong winds, heavy rains, lightning, rising waters and often hail. When it comes to winter, storm damage varies even more. Substantial, accumulating snowfall, freezing rain, ice buildup, ice dams, periods of sub-freezing temperature are commonplace for New England Winters. In the Springtime, the combination of warming temps, snow melt, and the occasional rainfall can create flood concerns.

Each of these types of storm damage can be damaging to your home or commercial property. SERVPRO of Cheshire County is equipped the proper equipment needed and trained personnel to remedy storm-related damage to your property no matter the size or severity. SERVPRO of Cheshire County is available 24/7 to make storm damage "Like it never even happened."

Multi-Phase Fire Restoration Project

8/18/2022 (Permalink)

Before and after photos of a fire damaged room and the deconstructed room following restoration. SERVPRO of Cheshire County, working hard to make fire and water damage "Like it never even happened."

Recently, the SERVPRO of Cheshire County mitigation team was asked to assist a local property owner following a fire. The property is a multi-tenant building, and the fire originated on the second floor. The fire smoldered and caused high levels of smoke throughout the upper level. Eventually, flames began to develop and damage parts of the building's structure. The local fire department swiftly arrived and effectively extinguished the fire using their tanker trucks. When the area was cleared, the property had sustained smoke, fire, and water damage on multiple levels.

There were several phases in the mitigation project following this fire event. First, the SERVPRO team gathered and discarded of items and belongings that were deemed "unsalvageable" and beyond repair. Items that were able to be salvaged were carefully boxed and removed from the building where they were stored to be cleaned and deodorized by our trained personnel. Dehumidifiers were brought in to accelerate the drying process and other machines were installed to begin deodorizing the damaged areas.

Areas of the building that were unaffected by fire, smoke, and water were contained and blocked off with plastic to prevent cross contamination. Our team then proceeded with demolition services to damaged building materials such as drywall, insulation, flooring, doors, trim, and even some cabinetry and lighting. The deconstructed materials were carefully removed from the property and discarded.

Lastly, the exposed portions of the building that were now open following demolition were cleaned and deodorized thoroughly. The property is now dry, deodorized, cleaned and ready for repair.

This project involved many steps and phases but our SERVPRO of Cheshire County team was up to the task. No project to large or small. We're here to make fire and water damage "Like it never even happened." 

Water Mitigation Pros: Here When You Need Us!

7/18/2022 (Permalink)

Wood floor showing cupping from prolonged water damage. Big or small, unexpected water intrusion can cause substantial damage to your property.

Property damage from water intrusion takes on many different forms whether it be in a residential or commercial setting. When a pipe breaks, a roof leaks, an appliance fails, or flood waters rise, the damage can be minor, or quite substantial. In any case, SERVPRO of Cheshire County is prepared to take on whatever kind of water damage you may face. Our team of trained professionals carry out the following procedures to make sure your property is thoroughly dried, clean and when necessary, prepped for repair:

  • Identify the type of water
  • Measure temperature and humidity for drying analysis
  • Survey the extent of damage and inspect the premises for hidden moisture
  • Perform emergency water extraction
  • Move and block furniture and contents
  • Inspect carpet/carpet padding and proved service
  • Apply necessary treatments such as disinfectants and deodorization
  • Utilize advanced drying and monitoring equipment
  • Dispose of damaged debris

When contacting SERVPRO of Cheshire County, rest assured you've contacted the area's industry-leading team to handle your water damage emergency. Working hard to make water damage to your home or commercial property "Like it never even happened."

Flood Water: Knowing the Terms

7/18/2022 (Permalink)

Flooded street running through a commercial area. Being prepared can make a major difference when damaging rain and flooding make their way through your town and surrounding areas.

It was almost a year ago, the local area was inundated with heavy rains, downpours, and rising water. In July of 2021, we saw record rainfall in several of our surrounding towns. Rivers swelled, the ground became overly saturated, and as a result we received an abundance of service requests for flooded properties.

The heavy rains arrived unexpectedly for many. Preparation can be helpful in minimizing property damage but more importantly, for the safety of you and your family. Here are a few terms relating to flooding and their meanings which can be helpful before the onset of heavy rainfall.

Flood Watch: Flooding is possible. Listen to weather radio, commercial radio, or TV for information.

Flash Flood Watch: Flash flooding is possible. Be prepared to move to higher ground; listen to weather radio, commercial radio, or TV for information.

Flood Warnings: Flooding is occurring or will occur soon; if advised to evacuate, do so immediately.

Flash Flood Warnings: A flash flood is occurring; seek higher ground on foot immediately. 

Remember to take as many safety precautions as possible prior to flood causing rains. If your property becomes damaged by flooding, contact the emergency restoration team that's faster to any sized disaster: SERVPRO of Cheshire County.

Unwanted Moisture: Proper Treatment is Critical

6/27/2022 (Permalink)

Worker dressed in protective suit setting up air filtration machine. When not treated properly, unwanted moisture within your home or commercial property can lead to further damage.

With the onset of summer weather comes a variety of weather conditions when, in the right set of circumstances, can be potentially harmful to your home or commercial property. Heavy downpours, rising waters, and high humidity to name a few.

SERVPRO of Cheshire County professionals handle water damage every day and know prompt action is required to prevent unwanted water damage leading to mold growth. If you are experiencing an ongoing moisture/water problem, you should be alert for the following:

  • The presence of visible mold
  • Strong musty odors, which may indicate mold is present
  • Any evidence of past moisture problems
  • Excessive humidity

These conditions may require the expertise of a qualified Indoor Air Quality/Environmental Professional to inspect the building for mold growth and water damage problems.

For more information on water damage and how it correlates to potential mold growth, contact the professionals at SERVPRO of Cheshire County. We're here to help!

Be Prepared for Any Disaster at Your Food Service Facility

6/27/2022 (Permalink)

Team of workers cleaning in commercial kitchen. Our team understands the importance of timely response following fire or water damage at all types of food service facilities.

When it comes to your food service facility, the top priority following an untimely fire or water damage emergency is getting your business back up and operating as soon as possible. Minimizing interruption for your restaurant, food manufacturing facility, or food distribution center is of the utmost importance for your patrons, customers, or clients. 

SERVPRO of Cheshire County understands the needed value of timely response in these situations and is available 24/7/365 to get your food service business operating again swiftly and professionally. When fire or water damage strikes, be sure to contact the mitigation team with the state-of-the-art equipment, specially formulated products, and industry leading training to assist with your emergency.

Contact SERVPRO of Cheshire County for information regarding our Emergency Ready Program and how it can help you be better prepared when an unexpected emergency occurs. We're here to help!

Kitchen Sink Leak

6/14/2022 (Permalink)

Before and after of kitchen area prior to demolition and following demolition. Kitchen area before mitigation, and after mitigation. Demo, drying and cleaning. Ready for repairs.

One of the most associated forms of water damage is "flood damage." Water damage occurring from an outside water intrusion from heavy rains for example. But most water damage service requests we receive are a result of interior breakage, backups or overflows. Take a minute and think about all the different places throughout your home or property that have a water source. Quite a few, right?

In this recent water damage project, the culprit was a break to the supply line under the kitchen sink. Unfortunately, the line ruptured during the day when the property owner was not home, thus allowing the water to run for several hours. Water penetrated the wood flooring, damaged cabinets, and traveled down into the finished basement area below. The water wicked so far up the walls, they needed to be removed. Cabinets were disassembled and discarded along with the flooring which had cupped beyond repair. The insulation behind the drywall was saturated and was also discarded. Appliances, countertops and even the kitchen sink were disconnected and relocated. Commercial drying equipment was installed during the mitigation process to thoroughly dry the affected areas. The areas were thoroughly cleaned, dried and are now ready for repairs and reconstruction.

If you experience water damage to your home or commercial property, contact the water mitigation team that's faster to any sized disaster: SERVPRO of Cheshire County. Making water damage "Like it never even happened."

Schools Out-Time to Clean!

6/9/2022 (Permalink)

Two green SERVPRO vehicles parked outside large brick buildings. We're here to help. Contact us today for a professional cleaning consultation at your educational facility!

Summer is just around the corner, and with it comes the end to another school year. Students rejoice as they prepare for several weeks of summer fun and activities, while facilities and maintenance teams from local schools prepare for a whirlwind of projects that must be completed before the Fall.

For decades, SERVPRO of Cheshire County has been providing professional cleaning services to local educational institutions to help them be prepared for the next school year. Top-to-bottom cleaning, carpet cleaning, air duct cleaning, and so much more. We can also be utilized for performing thorough cleanings throughout student dorms between school years, summer sessions, camps, specialty programs etc.

Let us take the stress out of cleaning at your elementary, middle school, high school, or university, so your facilities team can concentrate your efforts on other projects around your campus. Contact our office to schedule a consultation at your educational facility today! We're here to make your cleaning project "Like it never even happened." 

Lightning Safety Tips

5/16/2022 (Permalink)

Dark clouds and lightning in the sky above large red commercial building. Thunder and lightning storms can be dangerous. Be sure to take proper precautions when confronted by a thunderstorm.

While technically still Spring, summerlike weather is just around the corner. Along with high temperatures and humidity, comes the threat of heavy rain, thunder and lightning. An afternoon thunderstorm during the summer can be refreshing and stimulating to the eye but can also be dangerous and potential harmful to your family or property. Here are a few pieces of info and pointers to keep in mind as we enter thunderstorm season.

  • If you hear thunder, lightning is close enough to strike you.
  • When thunder is heard, quickly move to a safe shelter.
  • Stay in the safe shelter for at least 30 minutes after the storm has passed.

While indoors during a thunderstorm:

  • Stay off corded phones, computers and other electrical equipment that could potentially put you in contact with electricity.
  • Avoid Plumbing, including sinks, baths, and faucets.
  • Stay away from windows and doors, stay off porches and decks.
  • Do not lie on concrete floors and do not lean against concrete walls.

While outdoors during a thunderstorm:

  • Avoid highly elevated areas such as mountains, hills or peaks.
  • Do not lie flat on the ground.
  • Do not shelter under an isolated tree.
  • Avoid ponds, lakes, rivers and other bodies of water. 
  • Stay away from objects that conduct electricity such as power lines, windmills, barbed wire fences.

Be sure to consider these reminders the next time you experience a thunder and lightning storm. Be safe, be alert, take precautions.

Play Ball! Baseball Season Has Arrived!

5/4/2022 (Permalink)

Youth baseball player with a bat standing in front of SERVPRO banner. SERVPRO of Cheshire County proudly supports a variety of youth sports programs such as Swanzey Cal Ripken League Baseball!

Springtime means many things. Snow melting, grass growing, flowers budding, longer days, warmer temperatures, and if you're a sports fan, or simply a fan of being outdoors, it's baseball season!

That's right, America's Favorite Pastime is in full "swing" and SERVPRO of Cheshire County is pleased to once again be supporting local youth baseball programs. This year we will be continuing our support for Swanzey Cal Ripken League Baseball. The league consists of multiple age groups for local youths to participate in all summer long. The league's main playing fields are also home to tournaments which bring in outside teams to compete. 

SERVPRO of Cheshire County Co-Owners Ryan and Derek Paul were very much involved in youth baseball throughout their childhood and in Ryan's case, right through college. The brothers believe strongly in the benefits of youth sports programs such as team building, practice, hard work, competing for a common goal, and creating friendships that can last a lifetime. 

Best of luck to all the players in this year's Swanzey Cal Ripken League!

Supporting FPU's 2022 Academic Showcase!

4/22/2022 (Permalink)

School hall filled with students and spectators as presentations were delivered. SERVPRO of Cheshire County was pleased to be included in this event and is a proud supporter of the "Pierce@60" Campaign!

Earlier this week, SERVPRO of Cheshire County was invited to attend the 2022 Franklin Pierce "Academic Showcase" at the Franklin Pierce University Campus in Rindge. The event is a spring tradition which celebrates the FPU community with presentations, panels, & performances by faculty, staff, and students. The event began with a coffee reception to recognize sponsors and friends of the university. The President of FPU followed the reception with a welcoming address to all the attendees. The event closed with a performance by FPU's Diamond Steppers dance group in the DiPietro Library. This event is one of several as part of the year-long celebration "Pierce@60" commemorating the university's 60th year! SERVPRO of Cheshire County is a proud supporter of FPU and this tremendous milestone! Thank you for having us, Franklin Pierce!

Wind Damage Prevention

4/22/2022 (Permalink)

Flag flying and flagpole bent due to high winds. Be sure to prepare for high winds prior to the event to protect your home or commercial property.

It's Spring here in Southern New Hampshire. The weather is changing constantly. It can be difficult to predict. Warm temps, cold temps. Sunshine, then rain. Frosty mornings, comfy afternoons. However, one element that seems to be consistent is the wind. While wind can be a nuisance and add a chill to the air, it can also be potentially devastating to your residential or commercial property. Here are a few things to consider when protecting your property from strong winds:

  • Trim trees or shrubs close to your home
  • Remove debris from the yard (outdoor furniture, toys, etc.)
  • Cover windows with plywood if sever winds or storms are approaching
  • Ensure materials such as roofing are, fencing, chimneys are properly maintained
  • Keep rain gutters clear and clean

Stay up to date with current weather forecasts and be sure to prepare for heavy winds prior to, rather than during the event.

Residential Ground Water Damage

4/22/2022 (Permalink)

Home with ripped up floors and walls due to flood damage. Water mitigation can often require several steps to ensure affected areas are properly dried.

Due to recent rainfall, combined with snow melt and warmer temperatures, a number of service calls have come in for flooded basements. In many cases, old, cracked, or damaged foundations were overwhelmed by the high amounts of ground water at which point basement water intrusion occurs.

In a recent case, the water level at this residential property came up through the crawlspace, and flooded parts of the first level of the home. The water mitigation of the property was extensive. First, water was pumped and extracted from the crawlspace. Next, flooring and subfloors were removed from the first level, followed by 2-foot "flood cuts" to the base of sheetrock walls. Wet, damaged insulation from wall cavities was then discarded. Finally, open areas of the building structure were cleaned and dried using high powered air movers and dehumidifiers.

There were several steps and phases to this water mitigation project, but by the end, the affected areas were dried and ready for reconstruction.

Residential Fire Damage Restoration

4/12/2022 (Permalink)

Side by side before and after photos from fire restoration. Using strategic demolition, cleaning, and deodorization methods, SERVPRO of Cheshire County was able to remedy this residential fire damage project.

Recently, the SERVPRO of Cheshire County Team performed cleaning and restoration services at a home that had experienced a chimney fire. Thankfully, no one was injured during the fire. There was minor structural damage but high amounts of smoke. The heaviest damage occurred in the master bath which required partial demolition, but smoke and fire extinguisher residue traveled throughout the rest of the home which was cleaned and deodorized. SERVPRO technicians used industry recommended techniques to properly remove the residue. Following demolition of the areas where structural damage had occurred, our team used a combination of dry and wet cleaning methods to remedy the smoke, soot and extinguisher dust. We're grateful to have had the opportunity to assist our client following this traumatic event. We're here to help and make fire and smoke damage "Like it never even happened."

Challenging Nicotine Cleaning

4/12/2022 (Permalink)

Refrigerator with heavy nicotine residue partially cleaned to show the difference from cleaned and not cleaned. As you can see, the nicotine residue in this property was heavy, but was no match for SERVPRO's cleaning methods and products.

When it comes to cleaning smoke, soot, dirt, dust, debris, mold or construction dust, no two projects are the same. Each project has different levels of difficulty and require different gameplans to return a property to "preloss condition." One type of cleaning that has a tendency to be challenging is nicotine residue.

Our team recently performed professional cleaning services at a local residential property which required a thorough top-to-bottom restoration. The debris and residue were primarily caused by years of nicotine buildup. Our specially formulated products, proven cleaning methods, and some good old-fashioned elbow grease, eliminated the odor and residue that had contaminated the property. 

We're proud of the way this project turned out and look forward to the next challenge we may encounter. SERVPRO of Cheshire County: Working hard to make all types of damage "Like it never even happened."

Family Owned & Operated-News Feature

4/4/2022 (Permalink)

Three members of management team photo from magazine article feature. (Left to Right) Derek Paul (Co-Owner & Marketing Director), Melissa Paul (Office Manager), and Ryan Paul (Co-Owner & Operations Manager).

We are so pleased to have been included in The Business Journal of Greater Keene, Brattleboro and Peterborough's "All in the Family" piece from their most recent issue! It was flattering to be featured alongside so many other fantastic local family run businesses. This community is rich with businesses that are being operated by second, third and even fourth generations.

Ryan and Derek Paul are Co-Owners of the franchise and have a focus on specific sides of the business. Ryan oversees production and operation while Derek handles marketing and community engagement. Ryan wife, and Derek's sister-in-law, Melissa manages the office.

Family-owned franchises is quite common throughout the SERVPRO universe. Franchises are regularly passed down from generation to generation and we're proud to continue on the path created by Richard and Susan Paul which began in 1988!

Thank you to everyone at the publication for inviting us to be a part of this story!

Supporting Local Youth Programs

3/4/2022 (Permalink)

Man kneeling on ice in front of SERVPRO sign on hockey boards. SERVPRO of Cheshire County proudly supports Keene Ice and the youth sports programs held at their great facility!

The winter hockey season may be winding down, but the fun continues year-round at Keene ICE. Thank you to the Keene Ice team for outfitting us with a shiny, new dasher sign! (Only a few puck marks thus far!)

SERVPRO of Cheshire County feels strongly about supporting local organizations, efforts and programs such as youth hockey. Co-Owners Ryan and Derek Paul grew up playing youth hockey locally and know very well the benefits of team sports. Team building, friendships, and working together for a common goal are all qualities that were instilled in them at a young age thanks to their experiences in youth hockey and other sports programs. 

The next time you visit Keene Ice in Keene, NH, be sure to check out our banner! We're proudly support our youth sports!

Flood Damage: Be Prepared

3/1/2022 (Permalink)

River flooding over under a red covered bridge. Being prepared for flooding can make a big difference when it comes to property damage. Always do your best to plan ahead.

Occasionally, floods can develop slowly, and forecasters can anticipate where a flood will occur days or even weeks before. On the other hand, flash floods can occur within minutes and sometimes without any sign of rain at all. Being prepared can save your life and give you peace of mind.

If you have access to sandbags or other materials, use them to protect your home from flood waters if you have sufficient time to do so. Filling sandbags is very time consuming, so it is to your benefit to have them filled ahead of time.

Consider having a professional install check-valves in your plumbing to prevent flood waters from backing up into the drains of your home. Make sure the sump pump is working and consider having a backup. Testing your sump pump is always a good idea. Make sure your electric circuit breakers, or fuses, are clearly marked for each area of your home.

Remember, it is always easier to prepare for an emergency before it happens, not during. If you find yourself in the unfortunate circumstance of being affected by a flood, don't hesitate to reach out to the water mitigation professionals at SERVPRO of Cheshire County. We're here to make flood and water damage "Like it never even happened."

Portable Generator Safety

2/25/2022 (Permalink)

Two portable generators. Portable generators are a great way to supply power temporarily but should be maintained regularly and used with caution.

Spring is just around the corner but until then, snowstorms, ice, frigid temperatures, and heavy winds are to be expected. These weather characteristics are synonymous with power outages and loss of electricity. Having a portable generator can be a valuable commodity in these occasions. It is important however, to keep safety in mind when using them. Please consider these important tips when using your portable generator, courtesy of Energy.gov. For further details, tips, and clarification, be sure to check out the link above.

  • Use your generator correctly. Using a generator incorrectly can be dangerous.
  • Position generators outside and away from any structure. 
  • Keep your generator dry.
  • Disconnect power coming into your home or business prior to operating your generator.
  • Make sure generator is properly grounded before using.
  • Plug equipment directly into generator.
  • Never plug generator into a wall outlet.
  • Maintain an adequate supply of fuel.
  • Prior to refueling, allow the generator to cool down once turned off.
  • Inspect, service and maintain generator regularly. 

Generator safety and maintenance are crucial. Keep these tips in mind and you will be set to go the next time your generator is needed.

Kitchen Burn Safety

2/25/2022 (Permalink)

Pot on the stove over a low flame. Cooking and preparing your favorite meal can be relaxing and fun, but safety should be considered when doing so.

Earlier this month, "National Burn Awareness Week" was recognized which serves as an opportunity to for organizations to mobilize burn, fire, and life safety educators to unite in sharing common burn awareness and prevention information. The theme for 2022 is Burning Issues in the Kitchen. Cooking is the number one cause of residential fires in the United States. The American Burn Association reports 47% of all home fires are caused by cooking. Here are some tips to keep you and your family safe while cooking in the kitchen.

  • The Best time to cook is when you are wide awake.
  • Always wipe the stove, oven, and exhaust fan after cooking to prevent grease buildup.
  • Turn pot or pan handles toward the back of the stove.
  • When heating food in the microwave, use microwave-safe cookware that allows steam to escape.
  • When frying, use a pan, lid, or splash guard to prevent grease splatter.
  • If you are simmering, baking, roasting, or boiling food, check it regularly. Remain in the home while cooking and use a timer to remind you to check your food.

Remember to be safe, be alert, and keep safety on the forefront when cooking in the kitchen.

Commercial Restoration Services: 1-4-8 Response

2/23/2022 (Permalink)

Office area with several green fans spaced throughout. SERVPRO of Cheshire County's 1-4-8 response guidelines ensure the timeliest service available for emergency restoration.

When it comes to emergency cleanup and restoration following a fire, water or smoke damage event at your commercial property, time is of the utmost importance. SERVPRO of Cheshire County is available 24/7 to provide services quickly and properly. Our experience in the industry is spans decades and we understand how critical it can be to have your business or facility back up and running in a swift manner. Your business needs to operate, you have tenants that are displaced, students that need to get back to their studies, or a wide variety of other scenarios. Business interruption must be reduced to a minimum.

SERVPRO of Cheshire County utilizes a 1-4-8 Response Guideline. Within 1 hour of notification, a representative from SERVPRO will connect with the client, within 4 hours of initial dispatch, SERVPRO will arrive on-site, and within 8 hours of dispatch, SERVPRO will provide a verbal briefing of pertinent information to an insurance professional associated with the claim.

With availability around the clock, and our 1-4-8 guideline, you can be sure that SERVPRO of Cheshire County is ready and able to handle any emergency your commercial property may encounter. Making fire, water, smoke, sewage, biohazard, and mold damage "Like it never even happened."

Furnace Puffbacks: Soot Cleaning

2/22/2022 (Permalink)

Kitchen heavily damaged and covered in back soot. Cleaning and removal of oily soot, if not performed properly, can result in damaging household surfaces and belongings.

SERVPRO of Cheshire County handles cleanup and restoration following a wide variety of disasters, mishaps, and events within a property. Fire, water, biohazard, sewage, and mold to name a few. One type of occurrence you may not be familiar with is what is referred to as a puffback.

A puffback occurs within an oil-fired heating system, (gas-fire systems as well but more commonly oil) when the burner does not properly ignite, and results in a minor explosion within the combustion chamber of the furnace. This leads to the oily smokey residue, or soot, to pass through the home's heating system and affected the building's interior. The damage can vary in severeness from a light discharge to a heavy, thick coating of soot on ceilings, walls, floors, and belongings. 

It is important to have your heating source serviced yearly by a HVAC professional. With regular maintenance and attention, puffbacks can be avoided.

Improper cleaning of soot and oily residue can result in staining and may cause damage to household belongings and materials. In the event you experience a puffback in your home or commercial property, be sure to contact the cleaning and restoration experts at SERVPRO of Cheshire County. We're here to help!

When The Water Source Fails

2/21/2022 (Permalink)

Bathroom faucet with a broken valve spraying water. No matter the cause, SERVPRO of Cheshire County is ready to make water damage "Like it never even happened."

Water damage can come in a variety of different forms and take on various levels of severity. Flood, or ground water, tends to be the most associated source of water damage in residential and commercial properties. Flood damage can be catastrophic and create extensive damage, but as far as total service calls relating to water damage, SERVPRO of Cheshire County receives far more calls due to a water source failing or breaking. Think about all the places within a property where water passes through. It's a lot when you consider all of them. Over time, or due to an unforeseen issue, these areas or items could potentially break or fail. Here are some examples:

  • Dishwasher
  • Washing Machine
  • Baseboard heat
  • Hot water heater
  • Boiler
  • Toilet
  • Ice maker supply line
  • Sinks
  • Sprinkler system

If you experience water damage due to one of the aforementioned items leaking or breaking, be sure to contact SERVPRO of Cheshire County to ensure the affected areas are dried properly and in a timely manner. We're here to help!

The Commercial Cleaning Pros

2/18/2022 (Permalink)

Man shampooing carpets in an office next to a race car. Carpet cleaning is just one of the many commercial services SERVPRO of Cheshire County is able to provide.

SERVPRO of Cheshire County has been providing the area with emergency restoration services following fire, smoke, and water damage since 1978. Timely response, after hours availability, and quality service are of the utmost importance when it comes to mitigating these types of disasters.

Another area in which SERVPRO of Cheshire County has become synonymous with are its commercial cleaning capabilities. We have a variety of services available for commercial property managers, facilities directors, and business owners. These, non-emergency services, include:

  • Carpet cleaning and deodorization
  • Mold remediation and mitigation
  • Vandalism cleanup
  • Air duct cleaning
  • Post construction cleaning services
  • Upholstery cleaning
  • Top-to-bottom thorough "once over" cleaning
  • Deodorization
  • Basement or warehouse space cleaning
  • Dryer Vent cleaning

Contact our franchise if you have questions about these or other commercial cleaning services. We're here to help!

Residential Water Mitigation Project

2/15/2022 (Permalink)

Side by side photos of a water damaged hallway, before and after demolition. Commercial drying equipment and strategic demolition of water damaged materials were required to thoroughly dry this property.

Subzero temperatures, high winds, followed by warm temps and even heavy rain created an overflow of water damage services calls throughout the month of January and the first half of February. Recently, the SERVPRO of Cheshire County Team was called upon to mitigate a residential property following multiple pipe bursts throughout the building. The water damage to the property was extensive and required a complex plan of action for three contaminated levels. During mitigation, our crew utilized commercial air movers, commercial refrigerant dehumidifiers, constructed containment to concentrate the affected areas and protect non-affected areas, and surgical demolition of affected ceilings walls and flooring was performed to properly dry the home.

Following the mitigation of the damaged portions, the entire area was thoroughly cleaned and moisture detecting meters were used to ensure all areas were dry. Dry, clean, and ready for repair!

Go Red For Women 2022!

2/14/2022 (Permalink)

Collage of SERVPRO employees wearing pieces of Red clothing. Go Red For Women 2022!

Recently, members from Team SERVPRO of Cheshire County sported RED attire for the American Heart Association's Go Red for Women Day. Wearing RED is to encourage awareness of the issue of heart disease in women. According to data from the Center for Disease Control and Prevention from December of 2021, heart disease is still the greatest health risk for women. Go Red For Women Day, which took place on February 4th, is meant to help educate and make aware, the risk women have for heart disease and how they can take action to lower this risk. Please join us in supporting this great cause and spreading awareness all month long by wearing your favorite RED garment! For more information on this effort, be sure to check out the official Go Red For Women website!

2022 Harris Hill Ski Jump!

2/14/2022 (Permalink)

Ski jumper taking flight off ski jump. This year's Harris Hill Ski Jump Event is Saturday February 19th and Sunday February 20th. See you there!

SERVPRO of Cheshire County is proud to announce its sponsorship and support of the 2022 Harris Hill Ski Jump in Brattleboro, Vermont! Did you know this year marks the 100th anniversary of the first ever Harris Hill Ski Jump event?!? It's true! The iconic jump was built in 1922 and was completed just one week from the first jump. The initial construction of the jump cost a total of $2,200 back in 1922. 

Unfortunately, the event was cancelled last year due to the COVID-19 pandemic but is back for 2022. SERVPRO of Cheshire County believes strongly in supporting local, community events and we can't wait to be a part of this year's Harris Hill Ski Jump event. To learn more about all the details of this year's event, be sure to visit the official website here! Hope to see you all at this year's event!

A Team That is Top-Notch!

1/27/2022 (Permalink)

Row of green vans and company staff in front of large red building. The SERVPRO of Cheshire County Team is ready to make your fire or water emergency "Like it never even happened."

SERVPRO of Cheshire County prides itself on being the area's premiere provider of emergency cleanup and restoration services following a disaster. For over 40 years, this has been our goal. We've achieved this goal through timely response, quality service, clear communication, and commitment to customer satisfaction.

These attributes are achieved by the continuous arduous work by our dedicated staff. We're incredibly proud of our team here at SERVPRO of Cheshire County. Our administrative staff most often has the first communication with our clients including scheduling, explanation of the SERVPRO process and reassures them that we are here to help. Our Project Managers are the first on-site. Our P.M.s inspect the job site, communicate the plan and course of action to the client, and keep them abreast with the job process from start to finish. And of course, our technicians. Our skilled, trained, certified, and meticulous techs will be sure that your water, fire, or smoke damaged property is properly mitigated, cleaned and deodorized. Our marketing department continues to educate potential clients of the services offered by SERVPRO as well as working within our local community through associations, charities, chambers of commerce, and various non-profit organizations. 

It takes the entire team working together to maintain the high level of service here at SERVPRO of Cheshire County. We are tremendously grateful for the hard work and dedication from each member of our organization! Without them, we would not be where we are today!

Frozen Pipe Prevention: Reminders

1/22/2022 (Permalink)

Image of a copper water pipe bursting and spraying water. As the temperature drops below freezing, be mindful of these important reminders to help reduce the risk of frozen pipes.

The days of lounging out on the patio and around the pool are a distant memory when the calendar approaches the end of January. Single digit and even subzero temperatures are not an uncommon occurrence at this point in the season. This bitter cold can lead to one of the winter's familiar causes of property damage: frozen pipes. When pipes become frozen, and eventually thaw, there is a strong likelihood for the pipe to split, thus resulting in water damage to your home or commercial property. Here are a few important reminders as to how you can prevent your property's pipes from freezing.

  • Remove hoses from exterior water spickets and turn off the water supply going to them.
  • Keep thermostats at a consistent, warm temperature especially during an extreme cold snap.
  • In the case of a secondary or unoccupied property, make sure the property is properly winterized.
  • Open cupboard or cabinet doors under sinks, particularly those located on an exterior wall, to allow warm air to reach the supply lines to the sink.
  • During a cold snap, allow a slow drip from faucets to prevent water from freezing.
  • Garage doors should be kept closed as much as possible, especially if the garage contains water supply lines.
  • Make sure pipes in crawlspaces or particularly cold areas are properly insulated.
  • When leaving your home or property for a period, make arrangements with a friend, neighbor, or relative to make regular checks to ensure no damage has occurred within the space.

If your home or commercial property experiences a pipe burst and requires water cleanup and mitigation, do not hesitate to contact the local experts at SERVPRO of Cheshire County. Here to make water damage "Like it never even happened."

Fire Damage: What to do Until Help Arrives

1/22/2022 (Permalink)

Image of fire damage building with SERVPRO logo and text. The professionals at SERVPRO of Cheshire County are available 24/7 to assist with your fire or smoke damage emergency.

There is no denying that experiencing a fire to your home or commercial property is traumatic, harrowing, and stressful. The event is anything but pleasant. The emergency cleanup and restoration professionals at SERVPRO of Cheshire County understand the delicate nature of this type of situation and will carefully walk you through the step-by-step restoration process. From the initial inspection to the detailed cleaning and deodorization, SERVPRO aims to limit the stress and anxiety you the property owner may be experiencing following the event.

Before SERVPRO of Cheshire County arrives on site, here are a few steps to take to help limit secondary damage of your property and belongings.

  • Limit movement in the home to prevent soot from spreading and additional damage from occurring.
  • Place clean towels or old linens on rugs in high traffic areas and on upholstered furniture.
  • Place wood blocks or aluminum foil under furniture with wooden legs.
  • Do not attempt to wash any walls or painted surfaces.
  • Do not shampoo carpet or upholstery.
  • Do not clean electrical equipment.
  • Tape double layers of cheesecloth over air registers to stop soot particles from getting in or out of your HVAC system.
  • Wipe soot from chrome on kitchen or bathroom faucets, trim, and appliances. Apply a light coating of lubricant to protect these items.
  • Keep your hands clean as much as possible. Soot on hands can further soil upholstery, walls, and woodwork.

SERVPRO of Cheshire County is available 24/7 to assist with your emergency. We're here to make fire and smoke damage "Like it never even happened."

Always Available: Here When You Need Us!

1/22/2022 (Permalink)

Three green SERVPRO vans parked in front of large red metal building. SERVPRO of Cheshire County: Ready for whatever happens, whenever it happens.

Disasters happen no matter the time of day, day of the week, if it's a holiday, if you're on vacation, if you have guests or if you're alone trying to relax. Fire & water damage disasters are on their own time. If you have ever found yourself challenged with a fire or water emergency, you know it's always at an inopportune time. 

You cannot predict when the disaster is coming but you can be prepared. Knowing who to call when disaster strikes is the first step in regaining control of your home or commercial property following fire, water, or smoke damage. For southwestern New Hampshire, SERVPRO of Cheshire County is the industry leader and is ready and available 24.7.365 to provide you with your emergency cleanup and restoration needs. Contact day or night, weekdays or weekends, holidays, or birthdays. SERVPRO of Cheshire County is ready to make your fire or water damage "Like it never even happened."

12 Days of Local Holiday Giving - 2021

1/20/2022 (Permalink)

Collage of representative volunteering and making contributions. Another fantastic "12 Days of Local Holiday Giving" campaign! What a way to wrap up 2021!

To round out 2021, SERVPRO of Cheshire County held its annual "12 Days of Local Holiday Giving" charitable donation campaign. SERVPRO of Cheshire County is very much community based and with so many fantastic charitable organizations throughout the local area, we enjoy showing our appreciation and support for all their efforts. What they do for our local community is utterly amazing.

Each year we select twelve organizations to contribute to, different from the previous year, to either volunteer our time or contribute to. We also do our best to select a variety of organizations with a variety of focuses. Additionally, we spotlight each organization on our social media platforms. Anything we can do to bring more attention and focus to these groups and charities. To each new person we meet among these incredible agencies, thanks for all you do for our community! To learn more about the specific charities highlighted in this year's campaign, check out us out on Facebook!

A Network of Resources: Second to None

1/11/2022 (Permalink)

Row of tractor trailer trucks. SERVPRO of Cheshire County has the available resources to handle disaster restoration projects of any size or complexity.

SERVPRO of Cheshire County has developed as a leader in emergency restoration for Southwestern New Hampshire by providing quality service through timely response for over 40 years. Having hardworking staff members and the latest in technology to professionally handle any type of damage have been crucial to servicing our clients. 

A major advantage of being a part of the SERVPRO franchise community are the resources available to help us better assist our customers. Franchises can call on neighboring franchises to assist with larger projects or major storm events. SERVPRO of Cheshire County has been on both sides of this having traveled to assist other franchises and having outside neighbors come to our area to assist us. Assistance from our corporate HQ is also an advantage as they are constantly developing new products and distributing equipment around the country to SERVPROs that request it. Not to mention, countless years of experience from owners and managers nationwide that can offer advice and strategies to those who may not have experienced a particular kind of project.

For you the customer, know that by contacting SERVPRO of Cheshire County you are contacting a company that has the experience and resources to assist with any type of disaster restoration project you may encounter. Whatever the situation, we're here to make fire, smoke & water damage, "Like it never even happened."

Information on Ice Dams

1/11/2022 (Permalink)

Visual depiction of an ice dam on a roof. Ice dams can be managed, and steps can be taken to prevent their formation.

It's January, and we are sitting squarely in the middle of Winter. Here in New England, that can mean a long list of potential issues for your home. One common damage causing issue are ice dams. Ice dams form as a result of heat loss through the roof of a home. A ridge of ice that forms at the roof's edge and prevents water from draining creates the ice dam. Ice dams can become a nuisance to your property when water backs up behind the dam and works its way under shingles and begins to leak into the home. Insulation, walls, ceilings, and other areas can become affected. Water that is not dried quickly and thoroughly can eventually lead to mold growth.

 Hot water can be used to melt the ice dam but do so gently. Heat cables can be installed on the roof prior to the winter and snow months. Raking your roof consistently around the edges following snowfall will help to prevent ice dams as well. Keep your gutters clean and downspouts clear to avoid slowly draining gutters which could potentially cause ice dams. 

If an ice dam develops, do not use rock salt or sodium chloride to attempt to clear the ice dam. This material is highly corrosive and can cause damage to roofing, gutters & downspouts and siding. Deicer is better. A sock or pantyhose can be filled with deicer and placed vertically on the roof to break up the ice dam. The melted areas where the deicer was placed can allow drainage channels for the excess water.

Fire Damage Prevention Tips

12/20/2021 (Permalink)

Illustration of family outside their home while fire department battles fire. SERVPRO of Cheshire County is available 24/7 to assist with cleaning and restoration following a fire or smoke damage.

It seems like only yesterday we were enjoying backyard BBQs, pool parties and enjoying warm sunny weather. Well, don't look now but we're approaching the final two weeks of the year and cold temps and heavy snowfall have arrived. Just like that, it's home heating season again and what better time than now to review important home heating fire prevention tips. It's never a bad time for a refresher about fire prevention.

  • Have your furnace inspected by an HVAC professional.
  • Have your chimney inspected and/or cleaned by a professional. If your fireplace is used six times a year or more, be sure to have the chimney cleaned at least once a year.
  • Use a fireplace diffusion screen when in use.
  • Be cautious when using a space heater. Use one with an emergency cut-off if it is accidentally tipped over. Never leave a space heater unattended and use on a flat surface that is not flammable.
  • Have your dryer vent cleaned out every year. 
  • Keep potentially flammable items away from your home's boiler. 

You can never be too careful when it comes to fire prevention and safety. In the event you or your family requires cleanup and restoration from a fire, contact the professionals at SERVPRO of Cheshire County. We'll help make fire and smoke damage "Like it never even happened."

Protect Your Home from Winter Weather

12/20/2021 (Permalink)

Exterior photo of red commercial building during a snow storm. Prepare your home or commercial property to help prevent damage from the winter elements.

As we're on the eve of the official start of Winter, it's never too early to begin preparing for the elements and protecting your most prized possession, your home!

Here are a few friendly reminders and tips to help protect your home this winter:

  • Insulate pipes in your crawlspace or basement. This will help prevent them from freezing and ultimately bursting.
  • Clean your rain gutters. Keeping your gutters clean can help to prevent ice dams and cracking gutters.
  • Trim branches aways from your roof. Heavy snow and ice could potentially weaken the branches and ultimately fall and damage the roof.
  • Seal air leaks by caulking cracks around trim and windows. Use rubber or metal door sweeps between the bottom of doors and flooring to seal in warm air.
  • Have a generator on hand in the event of power outages. Consult a licensed electrician for proper installation.

Keeping these tips in mind will help immensely in preparing your home for cold weather this winter season.

Franchise Ownership Change: Keeping it in the Family!

12/13/2021 (Permalink)

Two employees standing in front of green SERVPRO truck in front of large red building. Derek Paul (left) and Ryan Paul (right) represent the second generation of ownership for their SERVPRO franchise.

Paul Brothers Focused on Continuing Longstanding “Family Tradition”

SERVPRO of Cheshire County, NH is pleased to announce Ryan Paul and Derek Paul as our new owners. The Paul brothers recently took over majority ownership of the franchise which was previously owned by their parents, Richard and Susan Paul.

Ryan and Derek began their career at SERVPRO working during school breaks and eventually started their full-time roles with the company in 2002 and 2003, respectfully. In addition to their ownership roles, Ryan manages & oversees company production and project management, while Derek focuses on marketing, as well as community involvement with local chambers of commerce and various non-profit organizations. Both Ryan and Derek earned degrees from Keene State College and live locally in Cheshire County. The Paul brothers are looking forward to providing the same industry-leading service the local community has come to know and expect for years to come.

This franchise, which was originally known as SERVPRO of Keene, opened back in 1978. The business was purchased in 1988 by Richard & Susan Paul, at which point it was decided to pivot from primarily providing cleaning and janitorial services to placing more emphasis on disaster cleanup and restoration to both commercial and residential customers.

“Having the opportunity to lead this business alongside by brother is equal parts exciting and immense,” explains new co-owner Derek Paul. “It is important for our business to keep progressing while also honoring the sturdy foundation my parents, Richard & Susan, built in our community.”

Fellow incoming new Co-Owner, Ryan Paul adds, “I look back on my 20 years with SERVPRO and several factors have led to our success and growth—a solid foundation, development of relationships, and a dedicated team created by Richard & Susan in the beginning, which Derek and I continued when we came on board. I want to thank Richard, Susan, Derek, and all our team members for their dedication to our growth and continued success. I would also like to thank my wife, Melissa, who came on board with SERVPRO in 2011; she has been an incredible asset to our team.”

SERVPRO of Cheshire County is a proud member of the community, providing cleanup and restoration services following a fire, water, or mold-related damage. SERVPRO is trusted by national insurance clients nationwide that seek superior and timely restoration services. 

Commercial Cleaning: Carpet Cleaning

12/13/2021 (Permalink)

Side by side photo of carpets before and after cleaning. The proof is in the pictures! SERVPRO of Cheshire County's proven cleaning process of commercial carpeting is unmatched!

Walk-in traffic, staff & employees, mud season, winter elements, general wear and tear: these are all contributors of debris and soiling of your commercial property's carpeted floors. If not maintained on a regular basis, carpets can become damaged or permanently stained. Basic vacuuming and maintenance cleaning are good proactive steps to take in preserving the life of your carpet, but carpets should be professionally cleaned or shampooed once a year or every 12 months.

SERVPRO of Cheshire County uses a multi-step process in cleaning commercial carpeting. For heavily soiled carpets, a pre-vacuuming is performed, followed by a through shampoo which brings dirt and grime to the surface of the carpet fibers, and lastly, a deep hot water extraction. The hot water extraction flushes soils and debris from the carpet as well as excess shampoo. Our process utilizes a truck mounted extraction unit for the absolute best removal of debris, water and shampoo. This method is far superior then any portable cleaning. Due to poor extraction, portable cleaners can leave a high amount of shampoo and soils behind, and the carpets appear dirty and dingy.

SERVPRO of Cheshire County has the equipment and specially formulated cleaning products to clean your commercial property's carpets at the highest level. Contact us today to set up a consultation. We're happy to make carpet soil and debris "Like it never even happened."

Commercial Cleaning Services

11/26/2021 (Permalink)

Three green SERVPRO trucks parked outside commercial property. SERVPRO of Cheshire County is equipped and trained to manage all your commercial cleaning & emergency restoration needs.

When grime, odor and moisture challenges go beyond the scope of your regular janitorial staff, call in the professionals from SERVPRO of Cheshire County. Whether you require odor removal or deep cleaning of your carpets and flooring, you can be sure our team will make your workspace look its very best.

SERVPRO of Cheshire County will get the job done right and get it done quickly. What separates us from others? Award-winning training, exclusive, specially formulated cleaning products, and over 40 years of providing industry-leading service in our local community. Services include:

  • Ceilings, floors, and wall cleaning.
  • Air duct and HVAC cleaning.
  • Carpet & upholstery cleaning.
  • Sewage mitigation.
  • Trauma, crime scene and vandalism cleanup.
  • Odor Removal.
  • Biohazard restoration.

For any and all commercial cleaning and restoration, contact the trained professionals at SERVPRO of Cheshire County.

Here to Help: Storm Damage Restoration

11/26/2021 (Permalink)

Row of green SERVPRO trucks outside of commercial property. Contact SERVPRO of Cheshire County anytime: 24/7/365. Our team is faster to any sized disaster! 

Storm damage can result from a variety of different types of events. Whether it be hurricanes, flooding, wildfires, tornadoes, or blizzards, the damage from nature's events can be severely damaging to your home or business.

SERVPRO of Cheshire County is available, equipped, and ready to assist when nature strikes. Our focus is, you, the customer. Specifically, we are here to help you get back into your home or business as quickly and safely as possible. No matter the size or severity of the damage you have experiences, SERVPRO of Cheshire County has the personnel and equipment availability to necessitate any size project. No job is too large, no job is too small.

From residential homes to commercial properties, large and small, SERVPRO of Cheshire County is here to help make storm damage "Like it never even happened." 

Water Mitigation: Truck Mounted Extraction Units

11/26/2021 (Permalink)

Collage of photos including truck mounted extraction units. SERVPRO of Cheshire County consistently utilizes the best equipment in the industry to provide the highest level of service to our clients.

The world of emergency mitigation is ever evolving. Advancements in equipment and procedures continues to improve making mitigation and the restoration process quicker and more effective. SERVPRO of Cheshire County continuously researches ways to better serve our clients.

On the topic of water damage, commercial air movers and dehumidifiers are becoming more effective at drying and are half the size and weight they were years ago. Another piece of equipment that has improved immensely over the years are truck mounted extraction units. Extraction units are the first piece of equipment that are used in a water mitigation project that involves standing water or saturated carpets and/or hard surface flooring. Truck mounted extraction units have significantly more extraction power than a portable extraction unit. That is not to say portable units aren't utilized in certain situations. They are especially useful in getting places a truck mounted unit is not able to.

When responding to a water damage emergency, our truck pulls up to the property at which point an extraction hose is unreeled and brought to the furthest point of the building that has been affected. Using a "wand" attachment, water in the affected areas is extracted and collected in the waste tank which is also housed inside the truck. With the suction strength of the truck mounted unit, we can reach points far from the truck including up multi levels of a building. The suction power also allows for maximum extraction of moisture from carpeting.

SERVPRO of Cheshire County has several truck mounted extraction units within their fleet to better serve our clients with the most effective and state-of-the-art equipment. Remove as much water from the affected property as quickly as possible. That's the goal. We're here to help and make water damage "Like it never even happened."

Deep Fried Turkey Safety Tips

11/24/2021 (Permalink)

Turkey being placed in a deep fryer. Plan and be safe when preparing your deep-fried turkey. This will ensure you, your family, and friends have an enjoyable and delicious turkey!

Deep fried turkey has become a wide spread delicacy this time of year. Many famous chefs have stated that deep frying a turkey is a quick method of cooking that provides a crispy and flavorful bird.

However, deep frying a turkey is a more dangerous way of cooking. Having gallons of hot cooking oil over an open flame can be a recipe for disaster. The National Fire Protection Association discourages the use of outdoor, gas-fueled deep fryers due to their risk of injury and damage to your property.

If you still choose to use a deep fryer for your holiday feast, please follow the following safety measures provided by the National Fire Protection Agency:

  • Set up your deep fryer on a flat surface, more than 10 feet away from any structures.
  • Make sure your turkey is completely thawed and dry before slowly placing it in the hot oil.
  • Do not leave the fryer unattended. Continuously monitor the temperature of the oil.
  • Protect yourself. Lids and handles can become very hot and cause burns. Wear protective equipment.
  • Always have a fire extinguisher ready at all times. A multipurpose, dry-powder unit is best. Be sure to keep children and pets away from the area while cooking.

Keep these helpful tips in mind while preparing your deep-fried turkey. Be safe and most of all, enjoy your turkey and have a great Thanksgiving!

Types of Smoke Damage: Identification & Restoration

11/16/2021 (Permalink)

Soot residue on a ceiling and an area that has been cleaned. Smoke type determination is of the utmost importance in successfully restoring a property following a fire.

SERVPRO of Cheshire County is the area's leader in fire and smoke restoration. Our technicians are trained and undergo industry approved training courses to learn best practices when it comes to mitigating fire & smoke damage in a commercial or residential property. A vital part of the fire and smoke restoration process is identifying the specific type of smoke that was present in the property. Determining the type of smoke will determine the proper cleaning and restoration method to be carried out. 

  • Wet Smoke: (Plastic and Rubber). Low heat, smoldering, pungent odor, sticky, and smeary. Smoke webs are more difficult to clean.
  • Dry Smoke: (Paper and Wood). Fast-burning, high temperatures; heat rises, therefore smoke rises.
  • Protein Fire Residue: (Produced by evaporation of a material rather than from a fire). Virtually invisible, discolors paints and varnishes, extreme pungent odor.
  • Fuel Oil Soot (Furnace puff backs). While "puff backs" can create havoc for homeowners, SERVPRO franchise professionals can, in most cases, restore the contents of a structure quickly.
  • Other Types: (Tear gas, fingerprint powder, and fire extinguisher residue). Special loss situations require special care.

SERVPRO of Cheshire County professionals are experts in smoke identification and restoration. Another reason why SERVPRO makes fire & smoke restoration "Like it never even happened."

Flood Damage Response

11/15/2021 (Permalink)

Flood damage and high waters under a bridge. Throughout Southwestern New Hampshire, SERVPRO of Cheshire County is ready to assist with your flood damage.

Floods can strike anywhere across the United States. The principal causes of floods in the eastern part of the US are hurricanes and storms. In the western part of the US, the principal cause of flooding is snowmelt and rainstorms. SERVPRO franchises across the country have assisted in flood and storm damage restoration for many major events such as Hurricane Katrina (2005), Hurricane Gustav (2008), Kentucky Floods (2009), Tennessee Floods (2010), Minot, North Dakota Floods (2011), Hurricane Michael (2018) to name a few.

SERVPRO of Cheshire County has been involved in several flood events over the years as well. In 2011, Hurricane Irene ravaged the entire state of Vermont and parts of New Hampshire. In 2012, our team assisted with local SERVPRO franchises in Long Island, New York following the devastating Superstorm Sandy. Most recently, parts of Southwestern New Hampshire were heavily affected by heavy rains this past July. In each of these local events, SERVPRO of Cheshire County was there to assist our neighbors.

Wherever your home or business may be located, there is a SERVPRO team ready to assist you and make flood damage "Like it never even happened."

Be Prepared: Flood Tips For Your Cheshire County Property

11/15/2021 (Permalink)

Flooded brook over a local landscape. SERVPRO of Cheshire County is available 24/7 to assist with water damage. Don't wait, we're here to make flood damage "Like it never even happened."

As we all know, it is much easier to prepare for a disaster before it occurs. Of course, we are all challenged with tasks, obligations and distractions in our everyday life which can prevent us from taking precautions following a disaster, in this case happens to be flooding. Below are helpful tips from Federal Emergency Management Agency (FEMA).

Before the Flood

  • Have a qualified professional elevate your furnace, water heater and electrical panel if susceptible to flooding.
  • Install "check valves" in sewer traps to prevent flood water from backing up into the drains of your home or business.
  • Seal walls in basements with waterproofing compounds to help avoid seepage.

During the Flood

  • Turn off utilities at the main switches or valves if instructed to do so. 
  • Disconnect electrical appliances.
  • Do not touch electrical equipment if you are wet or standing in water.
  • Do not walk-through moving water. Even six inches of moving water can make you fall.

After The Flood

  • Listen for news reports to learn if the community's water supply is safe to drink.
  • Avoid floodwaters. Water may be contaminated by oil, gasoline or raw sewage. Water may also be electrically charged.
  • Stay out of any building if it is surrounded by floodwaters.
  • Return home only when authorities indicate it is safe.

Once your property is deemed to be clear, contact SERVPRO of Cheshire County who are prepared to assist with flood damage restoration and water mitigation. We're here to help!

Local Food Shelf-Showing Our Support!

11/4/2021 (Permalink)

Collage of four photos. SERVPRO Team performing cleaning in commercial kitchen. Our team providing a detailed and meticulous cleaning in the food shelf's kitchen area.

Recently, the SERVPRO of Cheshire County Team generously donated professional cleaning services for the great folks at the Fall Mountain Food Shelf. Our crew performed a thorough top-to-bottom cleaning of the organization's Alstead, NH "Friendly Meals" location. This is where their volunteers prepare roughly 200-225 meals each Tuesday & Thursday for people in the surrounding Fall Mountain communities. Food prepared by the staff are provided for area residents to enjoy on-site and they also offer delivery service. Thank you to everyone at Fall Mountain Food Shelf for the great work you do for our community! For more information and ways to donate, check them out at www.fallmountainfoodshelf.org

This was a tremendously rewarding project for our team and we're pleased to have had the opportunity to support this great local organization!

Fire Restoration: Commercial Properties

11/1/2021 (Permalink)

SERVPRO trucks parked outside of a commercial fire job. Faster to any sized residential or commercial disaster: SERVPRO of Cheshire County is ready to handle any fire or smoke damage situation.

Fire damage can be an overwhelming and traumatic experience whether it occurs in at a residence or commercial property. Looking more closely into commercial property damage, one major concern is business interruption.

Depending on the size or severity of the damage, a business can be forced to close while repairs are carried out. SERVPRO of Cheshire County understands the importance of timely response. It is estimated that 50% of businesses close following a disaster. Having a restoration company in to assess and begin mitigation on a property quickly can be the difference in getting your business back up and running swiftly and preventing a permanent close. Whether its retail, industrial or professional, the sooner your staff can return to work, the higher the likelihood your company can return to business like normal. In the event the property is for housing, the shorter amount of time your residences are displaced, the lower the likelihood they will need to relocate.

If your commercial property experiences a fire or smoke damage, be sure to contact SERVPRO of Cheshire County. Timely response and professional service is our specialty. Working hard to make your disaster "Like it never even happened."

What's A Nor'Easter?

10/28/2021 (Permalink)

Office building during a snow storm. You can never be too prepared for treacherous winter weather. It's always easier to prepare before the weather arrives rather than during or after.

We may not want to admit it, but cold weather, snow and ice season is not far off the horizon. It's a good time to make sure you're snowblower is serviced, you've made arrangements with a snowplow driver, and you're stocked up on firewood for the Winter. It won't be long before the first snowstorm has made its way to our neck of the woods, or even more impactful, the arrival of the dreaded nor'easter! 

These kinds of storms, which take place along the East Coast of the U.S., carry with them coastal winds that originate from the Northeast. Nor'easters can last anywhere from 24 to 36 hours and can produce wind speeds exceeding 58 miles per hour. A Nor'easter can take place any time over the calendar year but are most common between September and April. Nor'easters are large in diameter which can be 3 to 4 times larger than a hurricane. Heavy snow and blizzard conditions are also one of the prominent characteristics of a Nor'easter. 

What was the worst Nor'easter you ask? In 1888, a storm which left a path of destruction from New England to Chesapeake Bay left 50 inches of snow in Massachusetts and Connecticut, 85 MPH winds, and sadly claimed over 400 lives, including about 100 that were out to sea. A Truly devastating storm indeed.

It's never too early to start preparing for the winter and the terrible weather that comes with it. Be prepared and be safe.

Industry Leading Training: Water Restoration

10/25/2021 (Permalink)

Training session for drying wood floor. Our emergency mitigation staff undergo an extensive hands-on style training as well as a classroom certification course in water restoration.

As a leader in emergency cleanup and restoration, SERVPRO of Cheshire County recognizes that technology, equipment, and the science of drying evolves and advances all the time. SERVPRO Technicians, Project Managers and even its owners, learn drying processes and techniques through classroom style certification courses as well on hands-on training. SERVPRO of Cheshire County employees strive to obtain accreditation through the Institute of Inspection Cleaning & Restoration Certification (IICRC).

Our team member's training includes learning and utilizing psychrometry, which is the science of drying, when properly drying a residential home or commercial property following a water damage emergency. Applying proven drying techniques and incorporating state of the art drying equipment are paramount in returning a water damaged building to preloss condition.

Be sure to contact SERVPRO of Cheshire County when you experience a water damage emergency. Our highly skilled and professionally trained staff will make it "Like it never even happened."

Industry Leading Training: Fire & Smoke Restoration

10/25/2021 (Permalink)

SERVPRO trainees being taught the process of cleaning hard furniture following smoke damage. From structure restoration to furniture and content cleaning, to deodorization, SERVPRO of Cheshire County pros are ready to assist you.

Having a fire or smoke damage at your residence or business can be a traumatic experience. Your home or commercial property is one of your most valuable possessions and losing it or having it damaged can be overwhelming.

The professionals at SERVPRO of Cheshire County understands a fire can cause and are ready to assist in getting you back into your property as soon as possible. We can do so by having a team that is thoroughly trained and experienced. Our staff receives the most extensive, industry-approved training available both in the classroom and hands-on. Our technicians, project managers and even our owners obtain certifications for fire and smoke restoration through the Institute of Inspection Cleaning & Restoration Certification (IICRC). They are taught the ins & outs of fire and smoke restoration from structure cleaning, hard content cleaning, soft goods restoration, and the science of deodorization.

You can be sure when SERVPRO of Cheshire County arrives to begin restoration services on-site at your damaged property, you will be assisted by a team of highly skilled, trained, and experienced professionals. We're here to help make your disaster "Like it never even happened."

Chimney Fire Prevention Tips

9/7/2021 (Permalink)

Flames coming out of a home's chimney upon the roof. Annual chimney inspection by a CSIA-certified chimney professional is a great step to take in identifying & repairing potential chimney fire hazards.

It may be hard to believe, but with the Labor Day behind us and the unofficial end to Summer, heating season is not far off. Now is a great time to begin preparing for the colder months and making sure your home or property are safe and ready for heating season. One of the most common causes of fires in a home comes from the chimney. Thousands of chimney fires take place each year. The main reason a chimney fire occurs is due to flames in the lower section of the chimney migrating to the upper part of the chimney, causing the masonry or metal chimney walls to warp, melt or crack. Here are some examples of how you can help to prevent a chimney fire from occurring:

  • Minimizing creosote build-up within the chimney. Only burn seasoned hardwood that has been dried for six months.
  • Make sure your flue liner is insulated. This will help to prevent flue temperatures from getting too cool which could ultimately encourage fire by-products to condense and form creosote.
  • Schedule an annual chimney inspection. Ideally, seek out a Chimney Safety Institute of America-certified chimney professional to inspect your chimney, fireplace or woodstove to inspect and locate any potential damage in these areas that could lead to chimney fires.
  • Install a chimney cap. A cap on the crown of the outside opening of the chimney can help to prevent leaves, debris and even critters out of the chimney which can fuel a chimney fire when coming in contact with loose embers from a fire. A cap also helps to keep out rain which, over time, can corrode the chimney.

For more facts about chimney fires, and how you can locate an CSIA-certified chimney inspection professional, check out https://www.csia.org/

Commercial Cleaning: Retail Facilities

9/7/2021 (Permalink)

Technicians cleaning carpeting in a retail space. SERVPRO of Cheshire County professionals are available 24/7/365 to provide emergency restoration service to local retailers.

SERVPRO of Cheshire County knows the importance of minimizing business interruption when a commercial property experiences fire or water damage. Which is why our team is available 24/7/365 to assist your business when disaster strikes. Less time closed for emergency service means less revenue lost. 

Our disaster restoration professionals can work outside of normal business hours when needed and can work around and isolate unaffected areas during mitigation to allow the business to operate as much as possible. Our trained staff works closely with retailers to ensure surfaces, displays, and merchandise are returned to preloss condition swiftly and thoroughly.

Through years of experience in assisting retail clients, we have provided emergency restoration to the following types of retail businesses:

  • National Chain Stores
  • Supermarkets
  • Shopping Malls
  • Small Businesses
  • Department Stores
  • Specialty Retailers

When your retail facility requires emergency cleanup and restoration, contact the professionals at SERVPRO of Cheshire County! We're here to make fire and water damage "Like it never even happened."

Water Damage-Large or Small We're Here to Help!

9/7/2021 (Permalink)

Commercial dryers lined up and arranged in rows. SERVPRO of Cheshire County has the equipment, trained staff and availability to handle water damage mitigation of any size.

SERVPRO of Cheshire County is the area's leader for emergency cleanup and restoration. Equipped with a certified and trained staff, 24-hour availability, and industry-leading equipment, no other service provider can match our ability to quickly and properly mitigate property damaged caused by water. 

SERVPRO of Cheshire County has the capacity to handle water damage mitigation of any size. From a one room cleanup in a home, to a largely affected, multi-level commercial property, we've got you covered! We have a large supply of commercial air movers, dehumidifiers, extraction trucks and everything else necessary to get your property dry and back to normal as fast as possible.

Be sure to contact SERVPRO of Cheshire County when your home or business experiences an untimely water emergency. We're here to make your disaster "Like it never even happened."

The Role of a Dehumidifier

8/25/2021 (Permalink)

Green dehumidifier placed on a warehouse floor. Large or small, SERVPRO of Cheshire County has a variety of dehumidifiers to dry any area damaged by water.

Water damage to a home or commercial property takes on a variety of different forms and levels of severity. From a toilet overflow to a burst pipe, a failed water heater, roof leak, ice maker supply line and so on. In each instance, the general scope of services for water mitigation is similar: Remove the excess water, remove heavily damaged building materials or belongings determined to be unsalvageable, and dry all affected areas. One of the key pieces of equipment used during the drying process are dehumidifiers.

The main role of the dehumidifier (or DH for short) is to remove moisture from the air. While air movers help to evaporate water/moisture, the DH turns the moist air into a liquid and then pumps the water out into a drain or collection bin. The DH takes in warm air which is sent through its coils by way of a fan. As the warm air passes through the cold coils of the DH, the moist air condenses and is turned into a liquid as previously mentioned. SERVPRO of Cheshire County has a variety of dehumidifiers for jobs of all sizes and severity. 

During the warm, humid months of Summer, it is recommended to install and run a dehumidifier in damp parts of your home, specifically the basement, to greatly help reduce humidity levels which can help to prevent the colonization and growth of mold. 

SERVPRO of Cheshire County is here to assist with water mitigation at your home or commercial property. Available 24/7 to make water damage "Like it never even happened."

Common Causes of Household Fires

8/17/2021 (Permalink)

Room severely damaged and destroyed by fire. SERVPRO of Cheshire County professionals are available 24/7 to assist with fire and smoke damage restoration.

Experiencing a fire in your home or commercial property can be a significantly traumatic event. As a local provider of fire & smoke restoration services, we at SERVPRO of Cheshire County have assisted in the cleanup of fire damage resulting from a variety of different causes. Here are a few of the leading causes of house fires according to the National Fire Protection Association:

1. Cooking Fires-Specifically, unattended cooking. Be sure to check the items you're cooking regularly, keep any items that could catch fire away from the stove top or open flame, and stay alert: if you're sleep or have consumed alcohol, do not use stove or stove top.

2. Heating Related Fires- Be sure to check out our other blogs regarding home heating safety. Half of home heating fires take place during December, January, and February.

3. Electrical Fires- May is National Electrical Safety Month which is meant to raise awareness of potential home electrical hazards and the importance of electrical safety as well as the safety of electrical workers.

4. Smoking Related Fires- In 2014, it was reported that smoking materials such as cigarettes, cigars, and pipes caused over 17,000 home structure fires in the United States.

5. Candle Related Fires- There were reportedly over 7,600 home related structure fires in the U.S. between 2014-2018. On average, 21 home candle fires are reported each day.

For more information regarding causes and prevention of home structure fires, be sure to visit the website of the National Fire Prevention Association

For 24/7 assistance with fire or smoke damage restoration, be sure to contact the professionals at SERVPRO of Cheshire County. Making fire and smoke damage "Like it never even happened."

Record Rainfall for July 2021

8/9/2021 (Permalink)

River water flooding a parking area by an area covered bridge. Record rainfall in the area led to the swelling of countless rivers, brooks and streams causing damage to local roads and property.

There's no doubt that Southern New Hampshire and Vermont have had their share of rain so far this Summer.  Downpours, thunderstorms, driving rain, drizzle, more downpours, we've had it all and then some. Remnants from Tropical Storm Elsa also contributed large periods of rainfall.

July rainfall totals in Southwestern New Hampshire surpassed previous records that were set in the mid-1800s. Jaffrey, NH measured a record 19.17 inches of rainfall while Keene, NH saw an even 18 inches of rain. Swelling rivers, brooks and streams led to localized flooding throughout Southwestern, NH and Southern Vermont. SERVPRO of Cheshire County received hundreds of calls from property owners who experienced flooded basements, roof leaks and wind damage. Many homeowners expressed a common sentiment, "In all these years in our home, we've never had water in our basement." Very understandable as July was the rainiest for Southwestern NH in over 100 years. Areas in Southern Vermont were also affected and damaged by the high amount of rainfall.

If your home or business has experienced water damage resulting from flood water, or any water related mishap, contact SERVPRO of Cheshire County to make water and flood damage "Like it never even happened."

Water Damage Restoration: "Speeding Up Mother Nature"

7/8/2021 (Permalink)

Several bright green air movers stored on a shelf. Skilled utilization of state-of-the-art equipment, technology and processes ensure your water damage will be dried thoroughly and quickly.

When dealing with water damage to a home or commercial property, timeliness is of the utmost importance. The professionals at SERVPRO of Cheshire County have the equipment and technology to dry your property thoroughly, and more importantly, FAST! Our team has the tools of the trade and the know how to "Speed Up Mother Nature." 

What do you mean, "speed up Mother Nature" you ask? A wet property will eventually dry on its own without the use of drying equipment and moisture removal as the environment always seeks its equilibrium. Wet materials naturally move to drier air at the surface of the material-but only when the air is, indeed, drier. The problem, this process often takes way too long and thus opening the possibility for secondary damage, such as mold. With the use of the best drying equipment in the industry, SERVPRO of Cheshire County Professionals can "speed up Mother Nature's" natural drying process on hardwood floors, difficult-to-reach wall cavities, small, confined spaces other building materials.

SERVPRO of Cheshire County also utilizes high-tech monitoring equipment to ensure a property is drying out drying out quickly and successfully.

We cannot defeat Mother Nature, but we can speed up Mother Nature's natural process of drying. Making water damage, "Like it never even happened." 

Facts About Microbursts

7/7/2021 (Permalink)

Tree limbs and branches down in the area of a power line following strong winds. High winds can mean a dangerous environment causing tree limbs and branches to fall. Be sure to take necessary safety precautions.

From heavy snow, freezing temps, and icy conditions in the winter, to high heat, hard rain and flooding in the summer, New England sees all kinds of treacherous weather. Another weather event that is not uncommon in the Northeast are what are called "microbursts." 

  • Microbursts are normally short in duration but are very intense.
  • Microbursts occur when very high winds descend from rain clouds towards the ground and disperse horizontally.
  • As previously mentioned, microbursts do not last long and typically pass after 10-15 minutes. Sometimes even shorter.
  • A Microburst can cause damage, ordinarily, within a 1/2 mile- 2-mile diameter.
  • Heavy winds are a characteristic most commonly associated with a microburst but can also include thunderstorms and heavy rain.
  • Microbursts were only first observed in 1974 and the physics of them is still not completely understood.
  • Microbursts are particularly threatening to airplanes, specifically during takeoff and landing. 

Of course, with high winds comes the threat of down trees, limbs, and other airborne debris. Be sure to get to a safe area whenever a threat of a microburst arises.

How to Keep Your Basement Dry

6/21/2021 (Permalink)

Commercial drying equipment drying out an unfinished basement. SERVPRO of Cheshire County, here to make your basement water damage "Like it never even happened."

Basements here in New England have tend to be damp and are a primary location within a home for moisture. Contributors to this are the changing temperatures over the course of the year (condensation), poor drainage around the home, and in many cases basements house water heaters, pipes, water filtration systems etc. that can occasionally fail. Here are a few helpful reminders and tips on how to combat dampness and moisture in your home's basement.

  • Regulate your basement's humidity by installing a dehumidifier. We recommend running a dehumidifier during the warm months of the year, roughly from Memorial Day to Columbus Day.
  • Maintain and check your submersible pump regularly to be sure it is functioning properly to remove excess water.
  • Make sure your homes drainage system is working properly and ensure rain gutters, downspouts and diverters are clear.
  • Reseal basement windows if necessary to prevent leaks and moisture intrusion.
  • Basement bathrooms should be equipped with exhaust fans to eliminate excess moister following a shower.
  • Waterproof paint can be a cautious and effective measure to protect your walls from water damage.

If your home's basement becomes damaged by excessive water, be sure to contact the emergency restoration professionals at SERVPRO of Cheshire County.

Commercial Services: Hospitality Facilities

6/14/2021 (Permalink)

Two green SERVPRO trucks parked in front a brick and stone building. Available anytime to assist with fire, water, smoke, mold or sewage emergency at your hospitality facility.

At SERVPRO of Cheshire County, we understand that keeping your guests satisfied is your top priority, and you can rest assured that you, a hospitality professional, are ours. When a disaster occurs at a hospitality facility, the help of a specialized team is pivotal in assuring normal operations resume as quick and professionally as possible. Whether the cause of the damage is mechanical or from a natural disaster, we will work to efficiently isolate the damaged area(s) so basic functions and operations may continue normally and guests can get back to enjoying your services. 

Our SERVPRO of Cheshire County Team is trained to work with your management and maintenance staff to prioritize spaces, and make sure all areas are restored to your complete satisfaction.

Through years of experience, we have had the opportunity to assist with emergency cleanup and restoration in all different types of hospitality facilities including:

  • Hotels
  • Convention Centers
  • Resorts
  • Entertainment Venues
  • Banquet Halls
  • Ski Areas

Contact SERVPRO of Cheshire County to assist with fire or water damage emergencies at your hospitality facility. Were here to help 24/7/365!

Importance of Rain Gutters

6/14/2021 (Permalink)

Looking up a house from under the rain gutters. Keeping your rain gutters clear of debris is a key step in preventing water damage.

Here in New England, there is no shortage of different types of weather. Snow, ice, sleet, subzero temperatures in the Winter months and heat, humidity, downpours, thunder, lightning, and flooding in the Summer. What's the old saying: "If you don't like the weather in New England, just wait 5 minutes." 

Rain can be a major factor in property flooding especially during a substantial summer downpour or thunderstorms. One way to better equip your property from water intrusion during a rainstorm is by installing rain gutters. Rain gutters are a key component in your property's water management system. During a significant rainfall event, rain gutters channel water flow from your roof, down the downspouts and divert it away from the building. Without rain gutters, water will drain off the roof of the building and directly to the ground below which can lead to saturation around your foundation or base of the property thus eventually resulting in water damage. 

It is also important to keep your rain gutters clear of leaves and other debris for them to drain excess water properly. Be sure to inspect and clean your gutters on a regular basis.

If you experience water damage to your home or business, be sure to contact the professionals at SERVPRO of Cheshire County. Here to make water damage "Like it never even happened."

Commercial Services: Property Management

6/8/2021 (Permalink)

Commercial office space with several large green fans and dehumidifiers installed for drying. SERVPRO of Cheshire County: here and ready to assist with cleaning and restoring damage at any kind of property you manage.

At SERVPRO of Cheshire County, our priority is returning damaged property and belongings to their preloss condition. Whether the nature of the disaster is man-made or natural, it needs to be handled by a team of professionals who understand the importance of your tenant's safety. Our team is highly trained in assisting both commercial and multi-family properties during the recovery and restoration process while maintaining a proper level of safety and security for the facility and tenants. Our skilled technicians and management professionals move swiftly and efficiently to limit interruption for your tenant's everyday operations.

SERVPRO of Cheshire County has experience in working with a variety of different kinds of property management companies providing professionals cleaning and restoration services. Such types of facilities include:

  • Multi-level commercial buildings
  • Multi-tenant facilities
  • Shopping malls
  • Apartment Complexes
  • Hotels
  • Industrial Facilities
  • Professional buildings
  • Sporting & fitness facilities
  • Food service facilities

At SERVPRO of Cheshire County, we're available 24/7 to assist with your emergency at any type of property you manage. Always ready to make fire & water damage "Like it never even happened."

Disaster Preparedness-Stay Protected

5/17/2021 (Permalink)

Police cruiser parked in front of a blocked off road due to flooding. Preparing for natural disasters is the best way to ensure the safety of your family, business, and community.

Next week is Disaster Preparedness Week and as natural disasters are increasing in severity and frequency, we thought it would be beneficial to outline some reminders to be more prepared for them.

Planning for events such as hurricanes, floods, snowstorms wildfires and even earthquakes help individuals and communities increase the health and safety during a disaster, protects the local tax base, ensures continuity of essential services, and supports a faster recovery in the aftermath of a disaster.

One of the best ways for communities to prepare for disasters is to build the most up-to-date, modern building codes. Disaster mitigation through the adoption and enforcement of building codes provides you, your family, and your community protection in the event of a natural disaster.

Making sure your family is prepared for any natural disaster is important. Your preparedness actions can ensure that no matter what Mother Nature brings, you, your family, and your community will be safe and resilient. 

Sponsor A Highway!

5/11/2021 (Permalink)

Four SERVPRO employees in front of large job trailer donning bright orange vests. Our crew, happy to help make our neighborhood cleaner and greener!

Two years ago, we at SERVPRO of Cheshire County decided to participate in the New Hampshire Department of Transportation's "Sponsor A Highway" program. Upon looking into it, we discovered that a 2.25 mile stretch of Route 12, near our NH office was not claimed by any other local business. So we decided to adopt it! At least a couple times a year, our crew heads out on the roadside to retrieve trash and debris all along this stretch. 

Last week, members of our SERVPRO of Cheshire County Team shifted their focus to property cleanup and restoration, to the roadside! It was time for the Spring cleanup for our stretch of "Sponsor A Highway" on Route 12 in Westmoreland! Making roadside trash "Like it never even happened."

National Volunteer Month

4/30/2021 (Permalink)

Man standing next to car in front of brick building. Each week a SERVPRO of Cheshire County Representative assists at the local food pantry in making meal deliveries!

Greetings SERVPRO Friends! As you may know, April is National Volunteer Month in US. During this month, the importance of volunteering is recognized and the contributions by volunteers are honored. National Volunteer Month is an opportunity for everyone to dedicate some of their time to their favorite cause, charity, initiative, or organization.

We at SERVPRO of Cheshire County have volunteered our time to several local organizations, events, and charities over the years. For the past several years we have assisted with the Clarence DeMar Marathon by providing a water station for participants. We are also participants in the Sponsor-A-Highway program where we volunteer our time to keep our stretch of Route 12 neat and tidy! We also work closely with The Community Kitchen in Keene, NH. We volunteer our time during their holiday food distribution days as well as once a week assistance with local food deliveries.

At SERVPRO of Cheshire County, we love supporting our local community and look forward to volunteering our time whenever possible. Thank you to all the volunteers out there and keep up the great work!

Flash Flood Preparedness

4/30/2021 (Permalink)

Four photo collage with flood damage. Flash floods can be dangerous and damaging. Contact the water mitigation professionals at SERVPRO of Cheshire County to assist with your property.

Here in Cheshire County, we are no stranger to foul weather. Whether it be snow, sleet, high winds, driving rain, thunderstorms, frigid temps, and even high heat and humidity, we get a little bit of everything. Often, we are faced with combatting flash floods.

Flash floods are caused by excessive rainfall, a dam or levee breaking or failing, or an ongoing ice jam loosening in the winter. Flash floods can be very damaging. Trees can be torn down, large boulders moved or rolled, and even buildings can be damaged, and in some cases, destroyed. You want to take certain precautions any time there is a potential for a flash flood. Here are a few tips to keep in mind.

  • Be alert and aware of a possible flash flood.
  • Review your family disaster plan.
  • Create a disaster emergency kit.
  • Stay off roads unless absolutely necessary.
  • Do NOT drive through flooded roadways.
  • Move any personal belongings on your property to higher ground.
  • Take into consideration the safety of family members, loved ones and pets. Have a safe place to relocate to.
  • Disconnect appliances and electrical items in low levels of property.
  • Seal vents/windows to your basement.

The best thing you can do prior to flash flooding is be prepared. Be aware and listen for warmings and inclement weather forecasts. Be safe and plan ahead of time. Once the weather subsides, SERVPRO of Cheshire County is ready to provide you with the water mitigation your property may need!

High Wind Safety

4/28/2021 (Permalink)

Wind blow trees fallen on room of a home damaging roof. High winds can be potentially dangerous and its beneficial to be prepared when extreme weather approaches.

You may have noticed; Cheshire County and the neighboring areas have experienced weather with very high winds as of late. The windy days seem much more frequent than the calm ones. Great kite flying weather, not so great for keeping the yard cleaned. More importantly, high winds can be potentially dangerous. Here are a few safety pointers to consider when experiencing high winds.

  • Evacuate manufactured homes.
  • Take shelter in a safe location.
  • Keep a disaster kit easily accessible.
  • Items outside the home such as patio furniture, kid’s toys, garbage cans should be put inside a garage or the home.
  • Remove or trim potentially dangerous tree limbs before the storm arrives.
  • In extreme wind conditions, board of glass windows and doors
  • Having a generator for extreme wind events is a good strategy due to the high likelihood of power loss.

Keep these tips and pointers in mind before the next high wind weather event in your area!

Why SERVPRO? Preparation & Protection

4/1/2021 (Permalink)

Two SERVPRO technicians carefully placing cardboard on top of kitchen floor. Countertops and cabinets have plastic over them. Carefully placing cardboard and plastic over areas that could potentially be damaged during demolition is of the utmost importance during mitigation.

PREPARATION & PROTECTION: During the restoration process of fire, water, smoke, mold, biohazard or sewer damage, often times demolition of affected building materials is necessary to properly mitigate the affected areas. The professionals at SERVPRO of Cheshire County are able to inspect and determine which areas will require demolition or removal. In these situations, it is equally as important to cover and protect areas not affected, so they are not damaged during demolition.  In these cases, SERVPRO of Cheshire County technicians will carefully cover floors, flat surfaces, furniture, cabinets, countertops and other parts of the property prior to demolition. Following demolition, a thorough cleanup of the work area is performed and at the conclusion of the project, the coverings are removed.

Another reason why SERVPRO of Cheshire County is Southwestern New Hampshire’s leader in emergency cleanup and restoration!

Fire Restoration: Removal of Damaged Materials

4/1/2021 (Permalink)

SERVPRO technician removing damaged building materials and an area that has been painted following demolition Once heavily, unsalvageable materials are removed, a coat of paint is often required to encapsulate and eliminate lingering smoke odor.

Experiencing a fire in a home or commercial property is a traumatic event and can be quite overwhelming. No matter the level of damage sustained by the building, there are many steps during the process of returning the property to its pre loss condition. The professionals at SERVPRO of Cheshire County are experts in the process and will assist the property owner through it step by step.

Occasionally smoke is the only damage left in the wake of a fire but in many situations, the damage is more severe and requires further action be taken. Windows may need to be boarded, roofs covered, and heavily damaged building materials that cannot be salvaged may need to be removed. These materials include drywall, insulation, cabinetry, and flooring. SERVPRO of Cheshire County will communicate with the property owner during the inspection and mitigation phases of the project as to which areas can be cleaned, deodorized, and saved, and which areas will be removed and discarded. From there the damaged materials are removed, followed by a thorough cleaning, deodorization and in some cases painted to eliminate lingering odors.

This is only one phase of the mitigation process following a fire, but you can be sure the professionals at SERVPRO of Cheshire County will be there to navigate you through from start to finish.

April Means Spring Cleaning!

4/1/2021 (Permalink)

Technician using a hot water extraction tool to deep clean office carpets. Shampoo and hot water extraction of carpets for the most thorough deep cleaning in the area!

SERVPRO of Cheshire County is the area's leading expert in emergency restoration following fire, water, mold, or sewer damage, but you may or may not know we are also highly skilled professionals when it comes to general cleaning! 

The long winter is winding down and it's time to give your home a thorough top-to-bottom cleaning which may not be your idea of an ideal spare time activity. Not to worry, SERVPRO of Cheshire County has an extensive menu of general cleaning services for your home or business so you can spend your free time elsewhere. We're here to provide you with these services:

  • Carpet Cleaning
  • Hard Floor Cleaning
  • HVAC & Air Duct Cleaning
  • Upholstery Cleaning
  • Deodorization
  • Kitchen and Bathroom Cleaning

Contact SERVPRO of Cheshire County to receive further information and pricing for our professional cleaning services. A clean fresh home or business a phone call or click away!

Why SERVPRO? Restore Versus Replace

3/22/2021 (Permalink)

Two ceramic lanterns one covered in soot and the other cleaned to like-new condition. SERVPRO of Cheshire County uses their proven method of cleaning following fire or smoke damage to restore contaminated items whenever possible.

As experts in emergency restoration for fire, water, smoke, biohazard, and sewer damage, SERVPRO of Cheshire County professionals have seen a wide variety of property damage. Whether the damage is to the building's structure, such as ceilings, walls, floors, windows, doors, cabinetry etc., or personal belongings and building contents, we are able to inspect, test and determine the best course of action for restoring the damaged areas and items to preloss conditions.

SERVPRO of Cheshire County's goal, whenever possible, is to restore damaged items or building materials rather than replacing them. Restoring is far less costly than replacement but also allows client's keepsakes and treasured belongings be salvaged. Some items within a home can be priceless to a client and cannot be replaced. A handmade rocking chair passed down through generations, a meaningful gift from a special occasion, or any number of keepsakes that hold sentimental value. SERVPRO of Cheshire County will do whatever can be done to restore these items so they can be enjoyed and cherished for another generation.

SERVPRO of Cheshire County, doing what it takes to make your emergency "Like it never even happened." 

Industry Leading Water Mitigation

3/22/2021 (Permalink)

Two green SERVPRO trucks parked in front of a residential home. SERVPRO of Cheshire County professionals are available 24/7 for emergency water damage cleanup.

When your home or property is damaged by water, you want to be sure to select the right mitigation professionals to handle the cleanup. SERVPRO of Cheshire County has been serving Southwestern NH for over 40 years. We have built a trust in our local community by providing the absolute best in emergency mitigation. Here are some of the ways we have done so:

  • Uniformed franchise professionals who are punctual, and courteous
  • Clear, concise communication throughout the entire job process
  • Following industry guidelines to properly mitigate and restore damage to the property
  • Utilization of state-of-the-art instruments and tools for inspection, detection, extraction, drying and dehumidification
  • Timely response and project completion to eliminate the possibility of secondary damage to affected areas

SERVPRO of Cheshire County is ready and available 24/7/365 to assist with your water mitigation emergency. Ready to make it "Like it never even happened."

Commercial Services: Food Service Facilities

2/22/2021 (Permalink)

Commercial kitchen including sinks, refrigerators, cooktops and other cooking equipment. SERVPRO of Cheshire County is able to handle emergency cleaning, restoration and sanitizing of food service facilities no matter the size.

When a business experiences an emergency caused by fire or water damage, one of the biggest concerns is down time and loss of revenue. This is especially true within the food service industry. SERVPRO of Cheshire County understands that timely response is of the utmost importance for limiting business interruption. Within four hours of the initial call, SERVPRO professionals can be on-site to begin restoration services. In addition to emergency response for fire and water damage, SERVPRO of Cheshire County is able to provide cleaning and sanitizing relating to the COVID-19 virus. These services and procedures follow and adhere to CDC guidelines. 

We'll make sure all surfaces are restored and sanitized to health and food safety specifications, and you are able to get back to business quicker!

SERVPRO of Cheshire County has experience working in a variety of food services related facilities such as:

  • Food Manufacturing
  • Food distribution centers
  • Fast food restaurants
  • Fine dining restaurants
  • Senior living facility kitchens
  • School cafeterias

Whatever type of food service facility, SERVPRO of Cheshire County is here 24/7/365 to assist with your emergency and make it "Like it never even happened."

Storm Prep: Build a Disaster Supply Kit

2/16/2021 (Permalink)

Emergency supplies critical following storm damage: food, water, flashlight, first aid kit. Building a Disaster Supply Kit with items you will need following a storm is key for optimum preparedness.

When it comes to combating oncoming storms, the best offense is a good defense. In other words, being prepared for storm damage is of the utmost importance. Whether it be a snow, ice, rain or windstorm, having a plan in place and a disaster supply kit assembled, will have you one step ahead when they strike. Here are a few recommendations for your Disaster Supply Kit:

  • Water (one gallon per person per day for a minimum of 3 days)
  • Food (no less than a three-day supply)
  • Battery powered radio
  • Flashlight 
  • First aid kit
  • Additional batteries
  • Cell phone with chargers/battery backup
  • Toolbox
  • Pet food (if there are pets in the household)
  • fire extinguisher
  • Change of clothing for the appropriate weather and sturdy shoes
  • Matches (preferably in a waterproof container)
  • Writing utensil and paper
  • Feminine supplies and personal hygiene items
  • Paper towels, plates, cups, and plastic eating utensils.

Other tasks that should be kept in mind prior to a storm:

  • Fill your vehicle's gas tank
  • Check your vehicle's tires
  • Have cash on hand
  • Charge your phone
  • Plan alternate evacuation routes if necessary
  • Gather important documents in a waterproof bag
  • Have an extra set of keys
  • Move your valuables to the highest level of the home

These are but a few items and tasks that can help you better be prepared when a storm is on its way. Of course, safety is of the utmost importance and should be your top priority. If your home or commercial property experiences fire, water, smoke or mold relating from storm damage, be sure to contact SERVPRO of Cheshire County and we'll be there to assist you. Always here to help!

Why SERVPRO? Always Ready

2/9/2021 (Permalink)

SERVPRO box truck parked on location at a commercial property. SERVPRO of Cheshire County, ready for whatever happens, no matter when it happens!

At SERVPRO of Cheshire County, we understand fire and water damage emergency are never planned and they never occur at a good time. Emergencies rarely occur Monday through Friday between the hours of 8AM-5PM. If they could be predicted, there would be far fewer fire and water damage emergencies to remedy.

At SERVPRO of Cheshire County, we're ready to assist with your emergency 24 hours a day, 7 days a week and 365 days a year. Whether it be a weekend, holiday or the middle of the night, our emergency restoration team is available to provide service. 

Timely response is important when mitigating fire and water damage which is why our team is ready to respond when contacted. After hours emergencies are dispatched to our on-call staff who immediately communicate with our clients when we will arrive at the job site for emergency mitigation. We're simply a phone call or computer click away.

SERVPRO of Cheshire County, ready for whatever happens, no matter when it happens!

Different Categories of Water

2/9/2021 (Permalink)

Residential room with pool table and commercial dryer with base of wall cut open to properly dry. Different categories of water call for different courses of action when mitigation water damage.

As professionals of emergency water mitigation, SERVPRO of Cheshire County recognizes and understands the importance of the different categories of water as defined by the Institute of Inspection Cleaning and Restoration Certification or I.I.C.R.C. The IICRC is responsible for writing the standard and guidelines in many areas of emergency restoration. Knowing how to properly mitigate water damage depends on the category of water. Different categories of water may call for different courses of action during mitigation.

Category 1: Examples include: water supply lines for toilets, appliances, melting ice or snow, and tub or sink overflows with no contaminants present.

Category 2: Examples include: discharge or overflow from washing machines or dishwashers, toilet overflows which contain urine but no feces, broken aquariums, or punctured water beds.

Category 3: Examples include: Raw sewage, flood or seawater, ground surface or rising water from rivers/streams, or wind-driven rain. 

These are but a few examples of each Category of water. Knowing the correct water category will determine the correct method of mitigation in each situation. The professionals at SERVPRO of Cheshire County are certified in Water Restoration and will ensure each water damage project is handled properly for any category of water.

Why SERVPRO? Communication is Key

2/8/2021 (Permalink)

Man sitting at a desk with a computer and has a phone up to his ear. Communication is critical when assisting our clients through fire and water damage emergencies.

Whether it be a fire or a flood, unexpected emergencies are traumatic and can be difficult to process immediately after. For a property owner, many thoughts and concerns are constantly racing thought their minds as to how to quickly and safely return building conditions to normal. However, by contacting the professionals at SERVPRO of Cheshire County, you can be sure to be clearly and carefully guided through the process from start to finish.

From the initial call to SERVPRO of Cheshire County, clients can expect clear and consistent communication from our office staff, Project Management Team and our restoration technicians. Our staff keeps our customers up-to-date with each step of the process along the way. What to expect, how long will it take, what do we need to know, what's the next step? Communication is made daily with the client until the project is completed. 

At SERVPRO of Cheshire County, we will provide clear and concise communication to make your disaster "Like it never even happened." 

Home Heating Safety: Space Heaters

2/8/2021 (Permalink)

For the next blog in our series regarding Home Heating Safety, we will now outline safety tips for Space Heaters. As a reminder: the U.S. Fire Administration documents that heating is the second leading cause of fires in homes. Here are a few pointers when adding heat to your home through the use of space heaters:

  • Make sure your heater has been tested by a recognized testing laboratory.
  • Your space heater should have an automatic shut off in the event it tips over.
  • Be sure to place space heaters on a flat, sturdy surface.
  • Do not leave heaters turned on when leaving or going to sleep.
  • Do not leave any items that could potentially burn near the heater. Make sure nothing is within 3 feet of the heater.
  • Do not plug anything else into the same circuit as the one used to power the space heater. Overheating may occur.
  • Do not plug the space heater into a power strip or extension cord. Plug heater directly into an outlet.

Be sure to utilize these safety tips whenever using an electric space heater. For more info, be sure to check out the U.S. Fire Administration online!

Home Heating Safety: Fireplaces & Wood Stoves

2/5/2021 (Permalink)

Man with glasses sitting in rocking chair, reading a newspaper next to a roaring fireplace. Safety should be a priority when heating your home with a wood stove or fireplace.

Winter is here and along with snow and ice, it means heating season for us New Englanders. There are many options but whatever your method for heating your home you should always aim to heat safely. According to the U.S. Fire Administration, heating is the second leading cause of fires in homes. Today we will look at safely heating with a Fireplace or Wood Stove Here are a few points to consider:

  • Keep anything that can burn at least 3 feet away.
  • Always put the fire out before going to sleep or leaving the home.
  • Do not burn paper in your fireplace or wood stove.
  • Be sure to have your chimney inspected and cleaned each year by a professional.
  • Ashes should be put in a metal container that has a lid. Additionally, place the container outside and away from the building no less than 10 feet. 

Follow these steps to be sure you safely heating your home with a wood stove or fireplace. At SERVPRO of Cheshire County, we're always here to help!

Air Duct Cleaning: Commercial Properties

2/5/2021 (Permalink)

Before and after photos of air ducts. Before has heavy amounts of dust and debris, after is clean of debris. Contact SERVPRO of Cheshire County to assist with cleaning your commercial property's HVAC system today!

When it comes to your commercial property, you only have one chance to make a first impression with your customers or tenants. Examples of effective ways to impress your clients or occupants of your building include cleaning dirty or stained ceilings, scrub lobby floors and furniture, establish maintenance plans for carpets, and lastly, clean HVAC & air duct systems. Each of which can be professionally performed by the team at SERVPRO of Cheshire County.

Neglected air delivery systems can cause the circulation of odors and contaminants such as mold and irritating dust throughout your commercial property. The benefits of air duct cleaning include:

  • Reduce potential for mold growth
  • Remediate bacteria, fungi and mold
  • Restore peak energy efficiency
  • Eliminate debris that could be causing foul odors

Contact the NADCA Certified professionals at SERVPRO of Cheshire County today to schedule an air duct cleaning estimate for your commercial property!

What to Do Following A Water Damage

2/1/2021 (Permalink)

Office space being dried by using commercial air movers and dehumidifiers. From a minor leak to a major flood, SERVPRO of Cheshire County is ready to assist with your water damage emergency.

SERVPRO of Cheshire County is ready to assist at your commercial or residential property in the event you experience a water damage emergency. We're but a phone call away and will be on-site quickly to begin water mitigation services.

Once that call is made to our staff of emergency restoration professionals, here are a few recommendations that can help to limit further damage, while our team is in route to your property.

  • Whenever possible, shut off the water source.
  • Remove excess water by mopping and blotting.
  • Remove and prop up wet upholstery cushions for even drying.
  • Remove oriental or other colored rugs from wet carpeting.
  • Do NOT use a regular vacuum to remove water.
  • Do not leave books, magazines, or other colored items on wet carpeting. 
  • Don't turn on ceiling fixtures if ceiling is wet and keep out of areas where ceilings are sagging from retained water.

Please contact us for more tips on what to do following a water damage emergency. At SERVPRO of Cheshire County, we're here to help!

Why SERVPRO? Training

1/28/2021 (Permalink)

Framed certificates on a white office wall. A sample of industry related certifications obtained by the SERVPRO of Cheshire County staff.

As mentioned in an earlier blog post, the technology around emergency restoration is ever evolving. Equipment and products are constantly being improved for optimum effectiveness and efficiency. Additionally, cleaning and restoration techniques and procedures are also consistently being updated and advanced.

In order to ensure our technicians are current with industry cleaning and restoration standards and procedures, SERVPRO of Cheshire County provides in depth and detailed training for their technicians, project managers and team leaders. In addition to hand-on training, staff members attend classroom educational training in specific areas, to obtain certification from the non-profit certifying body of the cleaning and restoration industry, IICRC (Institute of Inspection Cleaning and Restoration Certification). Employees hold credentials in areas such as water restorations, fire & smoke restoration, applied microbial remediation, and trauma and crime scene restoration.

In the ever changing world of emergency cleanup and restoration, you can be sure the SERVPRO of Cheshire County Team is properly trained to make your emergency "Like it never even happened."

Why SERVPRO? The Right Tools for the Job

1/26/2021 (Permalink)

Collage of various pieces of water mitigation drying and inspection equipment. SERVPRO of Cheshire County utilizes the industry's latest and most effective equipment for water mitigation in any situation.

SERVPRO of Cheshire County is area's leading fire and water cleanup & restoration company and has been serving it's customers locally since 1978. Over that time there have been many big advancements in the products and equipment used for effective emergency cleanup and restoration.

Year after year, cleaning solutions are reformulated to better combat smoke and soot and are much better deodorizers. Deodorizing machines are constantly being improved and are much more powerful against odors caused by fire and smoke.

Water damage mitigation has evolved immensely. There have been substantial advancements in equipment used for extraction, inspection, dehumidification, commercial drying and specialty drying such as wall cavity, specialty floors, and water tracking.

SERVPRO of Cheshire County is always one step ahead when it comes to utilizing the industry's latest equipment, products and procedures. You can be sure the right tools will be used for any job to make fire and water damage "Like it never even happened."

Why SERVPRO? Community Support

1/21/2021 (Permalink)

Collage of SERVPRO employee at various organizations making donations with their representatives. We at SERVPRO of Cheshire County strongly support the great work of the organizations in our community.

We at SERVPRO of Cheshire County believe strongly in the importance of having a positive and engaged presence in our local community. Being a locally owned and operated company, we try to contribute in any way possible when we can.

We are fortunate to be surrounded with so many great organizations and non-profits that do a tremendous amount of good for our community. Recently we wrapped up our "12 Days of Local Holiday Giving Campaign." We picked a dozen local charities and organizations to contribute to by not only donating but raising awareness of these great orgs through our social media channels. We featured a different organization each day leading up to Christmas. By highlighting them on our social media platforms we were able to bring more attention to them and hopefully lead to more support.

We're proud to support and promote all of these stellar organizations and the superb work they do in our community!

Water Damage Restoration: Your Trusted Choice

1/19/2021 (Permalink)

Rear of van loaded with commercial drying equipment. SERVPRO of Cheshire County has the correct tools of the trade to properly mitigate water damage of any size.

SERVPRO of Cheshire County is the trusted choice for insurance professionals, property managers and real estate pros for fire & water cleanup and restoration in  Southwestern New Hampshire. This trust has been built based on quality, honesty, expertise and timely response. For over 40 years, SERVPRO of Cheshire County has proven they can deliver at the highest level, when it comes to emergency restoration.

Whether from a flood, a broken appliance, burst pipe or expired utility, SERVPRO of Cheshire County's process for water damage mitigation is unparalleled and will ensure your property is taken care of correctly. 

  • Inspection: Our professionals will inspect affected areas to determine the extent of water damage and will review their findings with the property owner before beginning services.
  • Emergency Services: Steps will be taken by our staff to protect your home or business as well as personal belongings and other contents from further damage by extracting excess water and prepare for drying. 
  • Monitoring: To help ensure your home or business and belongings are dried to appropriate industry standards, one of our professionals will monitor the drying process. The updates will be consistently communicated with you throughout the drying process.

Please don't hesitate to contact our office with more questions regarding water damage restoration. We look forward to helping make your water damage "Like it never even happened."

Smoke Restoration: Content Cleaning

1/11/2021 (Permalink)

Before and after photos of a ceramic jar. Before is heavily smoke damaged, after is clean, bright and looks brand new. Smoke restoration of personal contents is an important and meticulous part of the fire restoration process.

Following a fire, mitigating smoke damage can be one of the biggest challenges during a restoration project within a residential or commercial property. Not only does the structure of the building require cleaning, but restoring building contents is a huge part of the cleaning and deodorizing process. Everything within the property affected by smoke or soot is carefully and meticulously cleaned by SERVPRO of Cheshire County professionals. Furniture, rugs, books, cabinet contents, wall hangings and much more are all cleaned and deodorized during a fire or smoke restoration project. 

Restoring contents is often times less costly than replacing or refinishing them. Plus, many belongings are so much more than simply "contents" to property owners and hold considerable sentimental value. We at SERVPRO of Cheshire County always aim to restore rather than replace whenever possible. 

Our industry-certified technicians are able to determine the best method of cleaning for contents of all varieties, materials and finishes. All of our cleaning products are developed and created by SERVPRO. For more information SERVPRO contents cleaning please contact us anytime!  

Winter Storm Reminders

1/11/2021 (Permalink)

Outside of a commercial office after a heavy snow fall. Winter is here. Be sure to have your home, business and vehicle prepared for the cold and snowy months ahead!

Winter has arrived here in the Southwestern New Hampshire and with it we have the arrival of heavy amounts of snow, freezing temps and potentially treacherous driving conditions. It's important to be prepared for these types of conditions specifically when it comes to your home and your vehicle. Here are a few reminders for the winter ahead.

  • Prepare an emergency car kit: cell phone, phone charger, batteries, hats, coats, mittens, window scraper, shovel, water and snacks, and jumper cables.
  • Stay off roads unless absolutely necessary.
  • If you must drive, remember to leave plenty of space between your vehicle and the vehicle in front of you.
  • Prepare for power outages.
  • Service and maintain generators.
  • Rake snow from the edge of roofs to avoid possible ice damming.
  • Insulate exposed or vulnerable water lines in your home.
  • Repair roof leaks.
  • Caulk and weather strip windows and doors.
  • Prune tree branches that could potentially damage your property during a winter storm.
  • Keep a stocked first aid kit easily accessible.
  • Have your home's furnace checked and serviced yearly by an HVAC specialist to ensure it is working as it should.
  • Have your chimney or flue inspected by each year by an experienced inspector.

Remember these pointers as we batten down the hatches for a long, cold New England Winter. If your property experiences a fire, smoke or water emergency, please contact the professionals hear at SERVPRO of Cheshire County and we'll be happy to assist you. We're available 24/7/365 to make your emergency "Like it never even happened."

Why SERVPRO? Community Involvement

1/4/2021 (Permalink)

Two gentlemen shaking hands as 1 is receiving a plaque in recognition of an award. SERVPRO of Cheshire County Co-Owner Derek Paul (right) receiving Affiliate Recognition Award from MRBR President.

As a locally owned and operated family business, we at SERVPRO of Cheshire County feel very strongly about getting involved in our local community. We can't help but getting out there and meeting the people in the area who make our community great.

We are active in local organizations and associations. We are members who participate in area chambers of commerce such as the Greater Keene Chamber of Commerce. We are also affiliate members of the Monadnock Region Board of Realtors and the Contoocook Valley Board of Realtors. By participating in these local groups, we have the opportunity to meet other business professionals, learn about their operations, needs and priorities so we can better assist them in the event of an emergency.

SERVPRO of Cheshire County feels very strongly that the best way to get to know your neighbors is to get out there and say hello. We've been fortunate to have built strong relationships with so many great businesses and community members over the years and look forward to building even more!

Faster to Any Sized Disaster

12/2/2020 (Permalink)

Black & white photo of an entire staff of employees standing in front of open overhead door of warehouse. SERVPRO of Cheshire County: Faster to any sized disaster.

When a client experiences a fire, smoke, water, sewage or biohazard emergency, swift and immediate response is crucial. The longer these disasters of this nature go untreated, the greater the possibility for secondary property damage. Once a fire has been extinguished, the pipe has been repaired, or the water has been turned off, the clock is ticking to begin repairs. No one responds quicker than SERVPRO of Cheshire County.

Once notified of the event, SERVPRO of Cheshire County will be onsite within 4 hours (often times sooner than that) to commence emergency mitigation services.

SERVPRO uses state of the art equipment and industry approved techniques which can save their clients time and money. 

SERVPRO of Cheshire County understands the importance of speedy response which is why they are available 24 hours a day/365 days a year for emergency response. For commercial properties, quick response means limiting business interruptions and minimizes tenant displacement.

When you experience an untimely disaster, be sure to contact the times disaster cleanup and restoration leader, SERVPRO of Cheshire County!

Commercial Services: Educational Facilities

12/1/2020 (Permalink)

Black pickup truck with SERVPRO Job Trailer attached in front of a large brick school providing emergency services. Making emergency damage at educational facilities "Like it never even happened."

Here at SERVPRO of Cheshire County, we feel strongly that learning for students should not be interrupted or paused due to any type of disaster. When a disaster occurs at an educational facility, they can be very complex and timely response is of the utmost importance.

Our goal as emergency mitigation professionals is to limit downtime for students and faculty as much as possible. We will be onsite at the school upon receiving the initial call within 4 hours and in most cases, much less than that.  

SERVPRO of Cheshire County has resources to handle emergency fire, water, smoke, sewage or biohazard damage events at schools of any size. Our professionally trained team is mindful of legal and environmental concerns and will take any and all precautions necessary when entering the facility for service.

With prompt response and industry-leading service, you can be sure your educational facility will be ready for class to continue quickly and safely. SERVPRO of Cheshire County has assisted at a variety of different types of educational facilities such as:

  • K-12 Schools
  • Colleges & Universities
  • Dormitories
  • Event and Sporting Arenas
  • Libraries
  • Daycares/ Pre-K Facilities

SERVPRO of Cheshire County: always ready to assist in making your educational facility's emergency "Like it never even happened."

Ice Dams: Dreaded Winter Hazard

12/1/2020 (Permalink)

Snow and ice buildup on the edge of a roof on a red house causing large icicles to form. Be sure to clear snow buildup around the edge of roofs to reduce the possibility of ice buildup.

Happy Holidays! It a very festive time of year but along with the holidays comes freezing cold temps, snow storms, sleet and ice. The elements can certainly make the short days seem long and can also pose serious threat to your home or property. Ice dams are one of these winter storm concerns.

Ice dams build up on the eaves of sloped roofs in buildings that are heated. Melting snow, stemming from heat loss in the building, causes snow to melt and run down to the edge of the roof where the surface is below freezing, and ice begins to build. That ice buildup can cause damage to rain gutters, shingles and eventually the interior of the house. Here are a few tips on how to combat the forming of ice dams on your property.

  • Ventilate Eaves and Ridge Vents
  • Vent exhausts from kitchen ducts, bathroom and clothes dryer are properly vented outside rather than into the attic
  • Add insulation to the attic
  • Seal and insulate air ducts
  • Add steel flashing around the chimney
  • Caulk around vent pipes and electrical cables with a fire-stop sealant
  • Use roof rake to clear excess snow from the edge of roofs

Winter Storm Worries

11/25/2020 (Permalink)

Wide shot of red commercial building in the middle of a snow storm with cars parked out front. Snow storms are inevitable in New England and being prepared for the snow and freezing temps is a must.

Winter weather can bring more issues than the common slippery roads and snow covered sidewalks. If you live in a part of the country such as New England, temperatures dropping below freezing in the winter comes with the territory. With freezing temperatures comes the possibility of freezing pipes which can result in significant water damage to your home or commercial property.

Frozen pipes occur when exposed to freezing temps such as outside your home, or in basements, attics, garages, crawlspaces, or along exterior walls. A frozen pipe can burst at the point where the ice blockage inside the pipe is located, but usually the rupture is caused from the backflow of pressure between the water source and the blockage. 

If your home or commercial property experiences a burst pipe caused by the extreme cold temps that surround a winter storm, be sure to contact SERVPRO of Cheshire County to professionally assist with water mitigation. Our team will be sure to thoroughly dry and clean the affected areas to make it "Like it never even happened."

Why Choose SERVPRO? Here's Why:

11/25/2020 (Permalink)

Three green SERVPRO vehicles in front of brick commercial building with cones in front of the trucks. SERVPRO is available 24/7/365 to respond to your commercial or residential emergency. Ready for whatever happens!

Whether it's a fire, smoke or water damage emergency, you may be asking yourself "why should I choose SERVPRO if Cheshire County over another disaster restoration company. Were glad you asked! Here are just a few reasons why SERVPRO is the premiere emergency restoration company.

  • Over 50 years of business in the cleanup and restoration industry.
  • More than 1,800 franchises. Each are individually and locally owned and operated.
  • Meticulous communication throughout the entire cleaning and restoration process to keep you informed every step of the way.
  • Equipped to handle projects ranging from single family homes to skyscrapers.
  • Faster to any sized disaster. SERVPRO responds within a few hours of initial call to avoid revenue loss for property owners and minimize interruption time for tenants.
  • Professional equipment and industry leading techniques which can save time and money. 

SERVPRO of Cheshire County is available 24 hours a day, 365 days a year and will work hard to restore your property and its contents to pre loss condition, quickly, safely and effectively. 

Professionally Mitigating Water Damage: Why It's Important

11/25/2020 (Permalink)

Room which has flooring and base of walls removed with two large dehumidifiers in the room to dry. Building materials that are too saturated to be properly dried can be neatly and effectively removed in order to dry other damaged areas.

Unwanted water intrusion to your home or property is not only inconvenient, it can be severely damaging. It may seem like a simple solution to remedy but it's important to know that even a small amount of water damage can be significant. The flooring may be only the start of areas that have been affected. Here are several other areas of a building that can be affected and therefore would need to be addressed in the mitigation process.

  • Interior side of drywall
  • Carpet and padding
  • Subflooring
  • baseboard, commonly made of wood
  • Interior section of drywall
  • Insulation inside wall cavity
  • Wall framing
  • Floor joists
  • Sheathing
  • Basement
  • Cabinetry
  • Basement or crawlspace

Each of these areas, if not properly mitigated, can become significantly damaged. SERVPRO of Cheshire County has industry leading equipment to inspect, thoroughly dry and clean any and all building materials that may be affected during a water damage emergency. Contact us anytime to assist with your emergency. We're always ready to help!

Flood Facts

11/17/2020 (Permalink)

High flood waters of a river has caused a double stone arch bridge to collapse. Rising river waters become incredibly destructive when they crest their banks. Buildings, trees, and even bridges are no match for their power.

Floods are one of the most common and widespread natural disasters in the United States. No matter where you may live, floods can can pose a significant threat. Whether you are near mountains, coastlines, along city streets or near a river, the threat for flooding is all around us. According to the National Flood Insurance Program, houses in the United States 26% chance of being damaged by a flood during the course of a 30-year mortgage. Businesses face similar risks by flooding. Here are some statistics regarding flood damage in the US:

  • More than half of all fatalities during floods are auto related often the result of drivers misjudging the depth of water on a road and being swept away in a swiftly moving current.
  • Underpasses can be some of the most dangerous places during a flash flood- especially at night when it's difficult to see.
  • The principal causes of floods in the western U.S. are snowmelt and rainstorms.
  • The principal causes of floods in the eastern U.S. are hurricanes and storms.
  • Floods kill an average of 140 people per year in the U.S., making flooding the most deadly natural disaster.

If a flood strikes your home or business, be sure to contact SERVPRO of Cheshire County. By doing so, you can trust that you've contacted a company with decades of experience in the industry who uses cutting edge equipment and has highly trained personnel to assist with your property damage. SERVPRO will stop at nothing to make your flood damage "Like it never even happened." Available 24/7/365.

Is Your Commercial Property Prepared For An Emergency?

11/11/2020 (Permalink)

Smart phone with SERVPRO ERP app open with a hand holding the phone. With the ERP App, access to your building's Emergency Ready Profile and all its information becomes available in the palm of your hand!

Property emergencies come in many forms. Fire, smoke, water or biohazard to name a few. There are two things they all have in common: they never occur when you expect them, and they're never convenient. However, you can be prepared when an emergency does occur. Having a SERVPRO Emergency Ready Profile (ERP for short) in Place has your business that much closer to reopening following an unexpected disaster.

An ERP is created by your local SERVPRO professional specifically for your business and is designed to limit interruption by having an immediate plan of action in place. The ERP provides critical info about your building(s) in order to begin mitigation and recovery as soon as possible. The ERP contains key building locations, utility shut offs, pertinent contact information and so much more. 

The ERP is the perfect guide to get your business back up and running following a disaster. The chain of command for your facility is clearly identified and it establishes SERVPRO of Cheshire County as your disaster mitigation restoration provider. The ERP comes available in hard copy form as well as digitally through the ERP App for easy accessibility. And best of all, there is no cost associated with the ERP! There's really no reason NOT to have an ERP constructed for your business. Contact us today to schedule a consultation.

Remember, its much easier to prepare before the emergency, not during or after.

Family Owned & Operated Since 1988

11/11/2020 (Permalink)

 Photo containing two brothers and father which were taken 30 years apart. (L to R) Ryan, Richard and Derek Paul in 2020.

At SERVPRO of Cheshire County, we're strong advocates for supporting local. Whenever possible, we utilize the local businesses in the area to help our business run and continue to grow. From local suppliers, auto shops, uniform makers, restaurants to name a few. We have relationships with these fine companies because, like them, we are local and care about the wellbeing of the area.

SERVPRO of Cheshire County has been owned and operated by the Paul Family since 1988. Richard and Susan Paul took ownership of the franchise, which was established in 1978, which was originally located in Keene, NH. In 1993, SERVPRO of Cheshire County Headquarters down the road to Westmoreland, NH where its still located today. In the early 2000s, sons Ryan and Derek came aboard to join the family business in full-time roles. Ryan's concentration was on production, while Derek's focus was on sales and marketing. This came after many years of working on the production staff in part-time roles while attending school. In 2015, Ryan and Derek officially came on as partial owners of the business and handle the daily running of operations.

As each family member is from the area, it is important to continue to support the local community around them. And although SERVPRO is nationally know as the premiere leader in emergency cleanup and restoration, SERVPRO of Cheshire County has been locally owned and operated by the Paul Family, area natives, for over 30 years. Its their pleasure to assist their neighbors when disaster strikes and make fire & water damage, "Like it never even happened."

Tips for Filing a Storm Damage Claim

10/27/2020 (Permalink)

A house with dark skies and a lot of lightning behind it Severe storms can cause significant damage to homes, such as flooding. Make sure you are prepared with these helpful tips!

Severe storms can cause significant damage to homes, such as flooding. One purpose of a homeowners insurance policy is to provide coverage for disaster recovery following a major weather event. If you need to make a claim after poor weather impacts your property, here are some tips to make the process as smooth as possible.

1. Contact Your Provider

First, notify your insurance company right away. Some providers only have a narrow window during which a claim can be filed after damage occurs, so it’s essential to act quickly. Plus, this will allow you to get a claim number immediately, which may expedite repairs.

2. Document Losses

Before starting the cleanup process, document the damage to your home and property. Take photos and consider jotting down notes about items that have been damaged. For example, if you have electronics that have become waterlogged or damaged by a power surge, this won’t show up in photos, but you’ll still want to notify the insurance company.

3. Record All Claim Details

Every time you communicate with the insurance company, write down the time, date, and the person with whom you spoke. This log may be important should there be any disputes about your payout.

Plus, it will help you keep track of the status of your claim. Some companies offer text alerts so that you can easily be notified about updates as the claim is processed.

4. Gather Quotes

Next, reach out to a disaster recovery company to get an estimate for the cost of repairs or remediation services. Keep in mind that your insurance company may have requirements in place for this process.

For instance, you may have to go with approved service teams. Review your policy to determine the necessary steps.

5. Prevent Further Damage

In some cases, a disaster recovery team may be able to promptly address issues, like water damage. Yet, if you have to wait for certain services, such as roof repairs, you can prevent more damage from occurring with some preventive steps.

For instance, tarping a damaged roof can keep more moisture out. You’ll also want to promptly remove any furniture from flooded areas and get rid of any water that you can before help arrives, as long as the area can be navigated safely.    

Do's & Dont's: Fire Prevention During the Holidays

10/9/2020 (Permalink)

A living room with a Christmas tree that is on fire Take extra precautions during the holidays in order to prevent fires in your home!

The holiday season is an exciting time to gather with family and friends, decorate the home, share meals, and celebrate. Throughout the festivities, you need to take extra precautions to prevent accidents. The winter months are the most common months for home fires and fire restoration services. To keep your family safe and the holidays merry, follow the fire prevention tips below.

Do:

Use flameless candles.

Open flames from candles can be especially dangerous with children and pets running around the house. Consider switching to flameless LED candles, which flicker just like real candles without posing a fire risk. If you use real candles, keep them far out of reach from kids and animals and never leave them burning unsupervised.

Keep an eye on your cooking.

According to the U.S. Fire Administration, more than 50% of all residential fires were started while cooking. When families are preparing large amounts of food while entertaining guests, it’s easy to get distracted and neglect the oven or stove. Stay in the kitchen when cooking and continuously check on your food.

Test cords and lights before use.

Always inspect and test holiday lights before hanging them up, and throw out any sets with damaged cords, loose connections, or cracked bulbs. Frayed and exposed wires can easily cause an electrical fire. Never leave decorative lighting on unattended—unplug all lights before leaving the house and going to bed.

Don’t:

Overload your electrical circuits.

Too many electronics, appliances, and decorations plugged in can overload your circuits and cause sparks. Limit your use of extension cords and unplug any item that isn’t in use.

Avoid using outlets in rooms that already have many large appliances, such as the kitchen. Invest in LED lighting to cut back on your electricity usage.

Let Christmas trees dry out.

Dry and brittle trees are more likely to ignite and burn quickly. Watering Christmas trees every day significantly reduces their risk of catching fire. As soon as the holidays end or your tree dries out, dispose of it properly.

Place plants near heat sources.

It may be tempting to fill the space next to a heater or in front of the fireplace with plants, but this can create a serious fire hazard. All plants and Christmas trees should be kept several feet away from any heat sources. This includes light bulbs, radiators, space heaters, and floor and wall registers.

Homeowners: 4 Steps to Take When Water Damage Occurs

10/5/2020 (Permalink)

A kitchen with severe water damage to the ceiling Here are some important steps to take when assessing water damage in your home.

From a broken pipe to a , there are many reasons why your home might face sudden water damage. While these events are concerning, acting quickly can help you reduce the amount of water damage restoration that you’ll need. To help you protect your home and minimize repair costs, here are several strategies to follow when these emergencies happen.

How Should Homeowners Handle Water Damage?

1. Locate & Stop the Source of Water

As soon as you notice a problem, locate the source of the moisture and try to keep the water from spreading. For example, if the issue is coming from a broken pipe, shut off the coordinating water supply valve. Or, if you have a roof leak, put a bucket under the problem area and a tarp around the area. Next, call a professional contractor to provide a permanent fix.

2. Contact Your Insurance Company

After stopping the issue, you should begin filing a claim with your insurance provider. They will likely require pictures and documentation of the damage, so photograph the affected area and send them when requested. The sooner you take this step, the easier it will be to evaluate the damage and receive compensation. In some cases, homeowners insurance policies will cover the cost of water damage restoration and necessary repairs.

3. Remove the Moisture

Next, you should call water damage restoration professionals to clean up the water and all traces of moisture from the home. This will prevent stains and mildew from spreading to other areas, minimizing the damage that the water can cause. Your restoration company will use high-powered extraction tools to clean and protect your carpet. These professionals will also employ large fans to dry out surfaces while they are working.

4. Look for Signs of Mold

When your contractors leave, look around the affected areas for signs of mold. Typically, you will notice green or black spots on moist surfaces and a musty odor in the room. Without prompt attention, mold will spread throughout the house, causing health effects. However, mold can also cause structural damage, as it eats organic material. Fortunately, mold remediation services will remove the fungal growth and prevent it from returning.

4 Tips to Prevent Restaurant Kitchen Fires

9/9/2020 (Permalink)

Two men working in a restaurant kitchen There are many ways to avoid a kitchen fire in your restaurant, read up on a few of them here.

Your restaurant’s kitchen is the most significant part of the business, and it creates several fire hazards. However, to avoid fire damage repair, you can take several measures that will reduce the risk that a fire will occur. Below are several strategies to employ in your kitchen. 

What Tasks Can Help You Avoid Kitchen Fires?

1. Maintain Electrical Equipment

Often, the kitchen has many different electrical appliances, such as blenders, toasters, and ovens. However, the wiring and cords can wear down over time, increasing the risk of a spark that creates a fire hazard. You should inspect all electrical equipment regularly for damage, paying close attention to the cords and outlets.

Also, schedule yearly professional maintenance for all kitchen appliances to check for damage that you cannot easily see. After closing the restaurant, unplug all appliances to prevent a fuse shortage at night that could cause a fire. 

2. Clean Grease

While grease is unavoidable in most commercial kitchens, you should manage it carefully to avoid issues that require fire damage repair. Grease is extremely flammable, and it can splatter around the area, allowing flames to spread.

Regularly clean all surface areas that accumulate grease, including the counter tops, walls, ranges, grills, hood systems, and floors. Then, dispose of the residue away from the kitchen. 

3. Train Staff 

Make sure your entire staff, from cooks to servers, knows how to properly identify fire hazards. They should understand the location of breaker switches, as well as how to operate them. Then, create clear guidelines about the process and frequency of cleaning grease, and how to keep flammable materials away from the oven and stove. 

4. Never Leave Food Unattended

When cooking food, someone should always be monitoring it. Anything cooking over an open flame poses a significant fire hazard, as grease or oil can spill over and catch on fire quickly. Food that burns in the oven or microwave can also create a dangerous issue. If everyone on your staff must leave the kitchen for some reason, turn of all burners and heat sources while they’re away.

Mold in Your Home Due to Unnoticed Water

8/26/2020 (Permalink)

A wall covered in mold inside a home Mold can vary in severity and can spread over a large area as seen on this wall from an old abandoned home.

When water goes unnoticed in the home, it can lead to the growth of mold. Mold is a fungus that grows in wet, dark environments, and it can thrive anywhere these conditions are present. It is a particular hazard in the home, where people often spend the majority of their time. But the first step to mold removal is to recognize the signs of an infestation. Below, get to know some common types of household mold and their signs and characteristics.

A Guide to Common Household Mold

  1. Alternaria

Alternaria is the most common form of allergenic mold. You will mostly find it in damp areas, especially around bathroom sinks, showers, tubs, and leaking pipes. It is dark in color, either gray, brown, or black, and has a velvety texture. It is known to spread quickly. Reduce the risk of Alternaria growth by promptly fixing all plumbing leaks. Shut off all taps every time you use them, and wipe up the moisture from walls and floors after showers and baths.

2. Chaetomium

Chaetomium grows in walls, roofs, and flooring that have experienced water damage, often from leaks or burst or broken pipes. The mold starts out as a whitish color and grows darker over time. It also has a cotton-like appearance and a musty, stale odor. If you’re unsure of the source of the water damage causing the infestation, a mold removal professional can help you pinpoint the cause.

3. Penicillium

Penicillium is blue or green in color and tends to flourish in water-damaged environments. Its spores are known to travel through the air, where they can be breathed in. Minimize the chance of Penicillium growth by eliminating high humidity in the air. A dehumidifier can help in this process, and you should also address leaks in a timely manner.

4. Stachybotrys

Stachybotrys is another word for black mold, but its color can range anywhere from dark green to inky black, and its texture is slimy. It thrives in moist areas with high humidity. Like other types of mold, Stachybotrys starts with some type of water damage. Aim to keep the household dry and the humidity low, and have all plumbing issues repaired right away. Never try to remove Stachybotrys by yourself. Special equipment and protective wear are required, so schedule remediation by a mold removal professional.

A mold remediation team will ensure any of the above dangers are eliminated from your home. SERVPRO of Cheshire County has been serving the Westmoreland, NH, area since 1978. They offer mold removal services, as well as fire and water damage restoration and biohazard cleanup. They work with both homes and businesses to keep environments safe and comfortable. Call (603) 352-7251 or visit them online to request a quote.

3 Ways to Prevent Pet-Related Fires

8/18/2020 (Permalink)

A dog jumping up on a stove inside the home Dogs can sometimes jump up on the stove and turn the knobs by accident.

You love your pets and naturally want to protect them from harm. Unfortunately, pets can sometimes cause fires in the home if a few simple precautions aren’t taken. While fire damage repair can help restore your home, it’s best to prevent fires from breaking out in the first place. Here are a few ways you can protect the health of your pets and your family. 

What You Need to Know About Pet-Related Fires

1. Be Careful With Candles

A wagging tail is a sign of happiness in dogs, but it can also be hazardous around open flames. Pet owners are encouraged to forgo conventional candles for flameless ones. If you do use candles, place them somewhere your pets can’t reach them.

2. Safeguard Your Stove

Larger dogs sometimes jump on stoves and inadvertently turn the knobs with their paws. This could result in pets burning themselves, but it can also lead to a fire if there are flammable materials nearby. Along with removing papers, cardboard, and fabrics from around the stove, you should also consider removing the knobs on the stove when away. You can also install locks on the knobs to prevent your dog from inadvertently turning them. 

3. Use Ceramic or Stainless Steel Water Dishes Outside

While it may seem unlikely, using a glass bowl on a wooden deck for your dog’s drinking water can also be a fire hazard. When the sun’s rays are filtered through water and glass onto the wood beneath, a fire can break out — similar to what happens with a magnifying glass on a sunny day. If a fire occurs on your deck when you're not around, it can easily spread to the home and cause significant destruction. 

5 Steps to Take If Your House Floods

8/13/2020 (Permalink)

A home almost completely submerged in water during a flood Severe weather and flooding can cause serious damage to your home.

Whether due to extreme weather/flooding or a plumbing failure, a flooded house is a serious issue that can have repercussions long after the water recedes. Your first priority during a flood is to get your family to safety, but once the immediate emergency needs are taken care of, it’s time to focus on disaster recovery for your property. To protect your health and safety, below are the first steps to take.

How to Respond to a Flood in Your Home

1. Reduce Additional Risks

Electricity can cause additional dangers when your home floods. Even if the power has gone out, if there’s standing water in your home, you might be at risk for electrocution or fire when the power is restored. If you can safely reach the fusebox and turn off the main power line, then do so. If not, call an electrician for help. If it’s only your home that’s flooded, call the gas and sewer companies as well to shut off those lines to prevent more damage. 

2. Avoid Contact With the Water

Even if the floodwaters appear clean, they could be contaminated with bacteria, sewage, or household chemicals that can make you sick. If you must enter your home for cleanup, use proper protective gear, including boots, hip waders, gloves, and masks. Take care when handling any items that have come in contact with the water, and throw away all food that got wet. 

3. Take Photos 

Before attempting to clean up or make repairs, take photos of the flood and damage. Your insurance company will need them to process your claim, and if you start cleanup before documenting the damage, you could affect your coverage and reimbursements. 

4. Contact Your Insurance Company

Notifying your insurer as soon as possible after the flood can help speed your claim and get you on the road to disaster recovery sooner. Follow your insurer’s instructions regarding cleanup or repairs. They may request that you wait until an adjuster examines the damage before starting cleanup. If you are located in a designated disaster area, you may be eligible for additional help and funds from FEMA. Your insurance company will help you with that claim. 

5. Begin Cleanup & Mitigation

Once your insurer gives the go-ahead, you can begin the process of disaster recovery. Because mold can begin to grow within 24 to 48 hours of a flood, it’s best to get professional assistance with cleanup. Without proper mitigation, floods can lead to toxic mold throughout your home, causing significant health risks. Expect to replace any furniture that was saturated, as well as carpeting and drywall.

Water Damage Due to Appliance Failure

7/10/2020 (Permalink)

A dishwasher overflowing in a kitchen A broken dishwasher can cause disastrous residential water damage.

Think of all the appliances in your home that are connected to a water supply. Now think of all oh the hoses, pipes, valves, etc. that can fail unexpectedly. Appliance failures are responsible for more than 30% of all residential flood claims. Dishwashers alone have a 20% failure rate in the first 3 to 4 years of being used typically due to a damaged supply or drainage line. Coming in as one of the top leading sources of residential water damage are washing machines. More than half of all claims are caused by supply hose failure. If your home has a sump pump, there are several ways that it can fail including: loss of power, dirty water, missing/broken valves, frozen/clogged lines, and more. A sump pump failure can be disastrous and cause massive damage to your home. When thinking about toilets, we know that clogging followed by an overflow is quite common, making up about 1/3 of all water damage caused by toilets. Another appliance to periodically check on is the refrigerator, especially ones with an ice maker. These can be easily damaged resulting in possible water buildup, and you will also want to have the water lines inspected annually. There are ways to prepare for water damage such as leak detection systems, especially with a shutoff to the main water supply. Check your hoses, supply lines, valves, etc. annually and plan to replace if you see any damage or cracking.

Make sure to call your local SERVPRO as soon as you discover water damage to reduce further damage to your home.

SERVPRO of Cheshire County: (603)-352-7251

https://www.SERVPROcheshirecounty.com/

Preparing For An Unexpected Hailstorm

7/9/2020 (Permalink)

Hail collecting on the windshield of a car Hail can cause severe damage to your car or roof.

Hailstorms can happen year-round and can vary greatly in severity. Hail can be anywhere from .2 inches to 6 inches in size and weigh more than 1 pound. Annually, hailstorms cause close to $1 billion in damages mainly to roofs and cars. While hailstorms are not easily predicted, there are a few ways to prepare for them to lessen future damage. The first thing to check is your roof. You will want to look for any missing or worn shingles and get those replaced. If you know hail is on the way, try and get your car to the garage or a covered area if possible. Hail can be the bigger than a baseball and can fall from the sky up to 100 mph, yikes! During a hailstorm, you will want to stay inside and avoid skylights or any other glass windows/doors in your home. If you haven’t yet, check with your insurance carrier to see what is covered on your current policy and consider adding hail damage.

Educational Facilities

7/1/2020 (Permalink)

A SERVPRO van outside of a building SERVPRO cleaning the inside of an educational training facility.

At SERVPRO of Cheshire County, we understand the importance of a continuous, uninterrupted class schedule. Even in the event of an untimely disaster, school cancellation should be a minimal concern for an educational facility. SERVPRO professionals are available 24 hours a day, 365 days a year to assist with fire and water cleanup and restoration for all types of schools. From Kindergarten, to elementary schools, middle and high schools, colleges and universities, dormitories, libraries, day cares, and event or sporting arenas, SERVPRO has them covered. Here's what sets SERVPRO apart from other emergency restoration companies:

  • Around the clock availability
  • Timely response and assessment of damage
  • Proven track record of quality service with other educational facilities
  • Clear, concise communication with school officials
  • Industry leading equipment and technology
  • Industry trained and certified technicians
  • Mindfulness of legal and environmental concerns
  • Isolate damaged areas from unaffected areas of the facility
  • Ability to limit class and schedule interruption
  • Confirmation of client satisfaction at time of job completion

Whatever the situation, SERVPRO of Cheshire County is here to ensure the main objective of the school staff is to provide valuable lessons and information to its students, and cleanup & restoration can be left to the pros. 

Water Loss, Big or Small

6/30/2020 (Permalink)

A dishwasher overflowing with water in a kitchen A dishwasher overflow or leak can cause serious water damage.

When you think of a water loss at a residence, what probably comes to mind first is a flood, storm or other natural occurrence. Or maybe you think of a leaky roof or a basement filling with ground water from a heavy rainstorm. The kitchen is usually home to a lot of the appliances that can cause serious water damage such as the sink, refrigerator or the dishwasher. Other things in the household that may not come immediately to mind is a broken aquarium, a leaking waterbed mattress- does anyone use those anymore? Water damage can be caused by all sorts of unfortunate events, big or small. Regardless of how a property starts taking on water, SERVPRO is here to help. Our crew will act fast to assess the situation, prevent further damage and extract the water. Using our state of the art equipment and moisture meters we will quickly restoring your property following a water loss.

Emergency Water Damage Tips - Before Help Arrives

6/15/2020 (Permalink)

picture of a damaged ceiling with large hole and sheetrock peeling off. We are available 24/7 to assist with emergency water damage restoration services.

A household flood can be devastating and it’s easy to give in to panic. Take a deep breath, make sure everyone is doing ok and tackle what needs to be done one step at a time. Below are important things to do following a flood in your home:

  • Shut off the water source. If you are able to do so safely, shut off the water source immediately or contact a qualified professional to stop the water source for you.
  • Cut power to wet areas of building. If access to the main electrical panel is safe from electrical shock, turn off all breakers for wet areas of the building.
  • Avoid unsafe areas. Do not enter any areas where electrical equipment, outlets, breakers or switches have been exposed to the water. Always keep away from anything that poses a threat of electrocution.
  • Do not use your household vacuum to try to clean up the water. Our equipment is specially designed to suck up water where a regular vacuum is not and may lead to electrocution.
  • Use caution with rooms that have wet ceilings and walls. Do not enter a room that has a ceiling sagging from retained water. Also, don’t turn on any light fixtures or fans that are in a wet ceiling or wall.
  • Check that any vital medications are safe.
  • Save any items of value/sentimental importance that are safe to get to and move them to a dry location.
  • Place wood blocks or aluminum foil between furniture legs and wet carpet if you are able.
  • Call for help. We are available 24/7 to assist with emergency restoration services. (800) 352-7251. The first 24 hours following a water loss are critical because being proactive helps in preventing secondary or permanent damage. Also contact your insurance carrier ASAP. Write down anything that is important (i.e. a claim number) to remember and keep that information handy.
  • While you wait for help to arrive, remove as much access water as you are able by mopping and blotting.

Untreated Water Damage at You Home or Business

6/10/2020 (Permalink)

A SERVPRO technician tearing down a ceiling as a result of water damage A ceiling being torn down after water leaked from above.

When assessing water damage, an important thing to remember is that a small leak that may appear minor can actually lead to a large scale mold issue. There are many things to consider when deciding if water damage is worth the money to repair such as; corroding pipes, a decrease in the value of your home, damaged ceilings, damaged flooring, and many more issues. It may seem like a quick fix to paint over a water spot on your ceiling or wall, but molds could be growing in the dry wall underneath which can cause health effects. Electrical shorts are another side effect of unattended water damage which can be a huge fire hazard. When it comes to your flooring, wood is very absorbent so the longer the water sits, the worse the wood will get resulting in a much more expensive fix. This goes for carpets too as carpets can actually begin to break down the longer they are left wet. The safest and most cost efficient thing to do when you realize you have water damage is to get it fixed as soon as possible.

Here are some helpful SERVPRO tips on what to do after flooding occurs:

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

Certified: SERVPRO Cleaned

5/19/2020 (Permalink)

A window decal that says SERVPRO Certified Cleaned Certified: SERVPRO Cleaned

Certified: SERVPRO Cleaned is a cleaning and disinfecting program that SERVPRO offers to commercial locations to address the current COVID-19 pandemic. This pandemic has changed what it means to be clean and being open for business is just the beginning of everyone’s new journey forward. Employees may be hesitant to return to work, and customers may wonder whether the businesses they visit are safe. If a building or structure is sanitized and disinfected as part of the CSC program, a window decal shield will be left there, as well as a separate window decal which should be dated by the franchise to let everyone know when it was last sanitized and disinfected. This can be scheduled as a one time or recurring service. This is a level of clean that goes way beyond janitorial or carpet cleaning, it is proactive viral pathogen cleaning. Beyond fire and water, SERVPRO professionals are trained and experienced in bio hazard decontamination. When businesses choose SERVPRO, their employees, customers, and community can rest assured that they have selected a “higher standard of clean.”

Preparing for Heavy Rain

5/18/2020 (Permalink)

Heavy rain on a roof Heavy rain storms can cause serious damage to your property, be prepared!

When a heavy rainstorm is on the horizon, the first thing to do is to check the outside of your home and make sure it is protected. Start by inspecting your roof for any areas that may be missing shingles, or aging/sagging. Clogged gutters can cause issues if they overflow, so check to see if your gutters are fully intact and clear them of any leaves or debris that may be piled up. While walking around your house, check to see that all windows and doors are closed, and that all lawn equipment is stored inside. Once the storm hits, plan on staying inside and avoid driving anywhere unless completely necessary. While checking weather reports, be sure to stay away from windows and doors as they can break or blow in if the wind is strong enough. Once the storm has passed, you should survey your property to check for any damage from fallen branches or to see if any power lines. It is very important to not touch any power lines that are down, and call professionals to repair it.

Generator Safety

5/1/2020 (Permalink)

Generators are helpful to have on hand, especially in the event of a power outage during a storm. For those new to using generators or feeling rushed to get the power on during a storm, it is especially important to slow down and ensure proper use of the generator. Using a generator incorrectly is dangerous. Below are steps from the American Red Cross regarding safe handling of a generator:

  • Keep your generator dry and do not use in wet conditions (i.e. a flood) to avoid risk of electrocution. Have it running on a dry, flat surface under a shelter such as a canopy-like structure (i.e. a tarp supported by poles). Do not touch the generator if your hands are wet.
  • Never use a generator inside your home, basement, garage, crawlspace or any partially enclosed area. This rule also applies to any camp stoves, grills, or other propane, natural gas, charcoal or gasoline-burning equipment.
  • Turning on a fan or opening a door or window won’t prevent carbon dioxide (CO) buildup in your home. CO can’t be seen or smelled so it is crucial to avoid and be aware of the signs of exposure when operating a generator. If you begin to feel unwell, dizzy, nauseated or weak while using a generator, get to fresh air immediately.
  • CO alarms should be installed on every level in your home in central locations as well as outside sleeping areas. The alarms will provide early warning signs of rising CO levels.

For these and other tips and information regarding health and safety, visit redcross.org

Helpful Tips During Severe Wind

4/22/2020 (Permalink)

Palm trees blowing in severe wind Palm trees during a severe wind storm.

Preparedness is a very important when it comes to protecting your family & property from any severe weather or storm. Winds can reach up to more than 100 miles per hour during severe weather such as a tornado, but a high wind advisory is issued when winds of over 25 miles per hour are predicted. The first thing you will want to do during severe winds is find shelter and move towards the middle of your home or the basement if that is an option. Try to avoid being near any windows or glass doors, and bring belongings such as a grill, garbage cans, and patio furniture inside as these are wind-borne objects that could cause more damage to your home. Severe wind can happen anywhere, regardless of where you live so being informed on how to be prepared is important.

In the case of an evacuation, go to the nearest shelter if possible and follow these helpful tips:

  • Lock all doors and windows at your home before you go.
  • Bring a survival kit and other supplies such as food & water.
  • Let family & friends know where you plan to be.
  • If there is no time to get to a shelter, stay in the middle of your home or basement, away from windows, and try to take cover.

Is Your Home Fire Safe?

4/17/2020 (Permalink)

a green check mark inside a green circle with white square background and black around the white square. Is your home fire safe?

The American Red Cross is a great resource to help ensure you and your home are safe. Below is their Home Fire Safety Checklist. Take a moment to read through the list and see if there is anything that could be done differently at your home to make it safer.

  • “Keep an eye on what you fry.” Whenever you are cooking or using an open flame it is important to never leave it unattended.
  • “3 feet from the heat” is the golden rule for heating safely. Anything that could catch fire, such as furniture, towels and curtains, should be kept at least 3 feet away from any heat source.
  • Never smoke in bed.
  • Plug appliances, both large and small, directly into wall outlets.
  • Keep matches, lighters and fire starters locked away from children who tend to be curious and may not understand the risks.
  • Regularly check that your smoke alarms are functioning properly. It is recommended to swap out the batteries every year (unless the alarm has a long-life battery). Also, it is recommended to replace smoke detectors about every ten years.
  • Different types of smoke alarms detect fire in different ways. Experts recommend utilizing both types in your home.
  • Having a sprinkler system working in combination with smoke alarms is another safety measure that can help save lives.
  • Have a home fire escape plan and practice at least twice a year with all your family members.

For more information, visit the American Red Cross’s website: redcross.org

If you ever experience a fire at you home or business, call us anytime at (800) 352-7251.

Why set up an ERP?

4/2/2020 (Permalink)

Servpro ERP ad asking are you ready? SERVPRO ERP, are you ready?

With SERVPRO’s Emergency READY Profile (ERP), you will feel confident that you are “Ready for whatever happens.” The ERP allows you & your business to have an immediate plan of action ready to go in case of an emergency. It contains all of the important information regarding your business including emergency contacts, shut-off valve locations, and priority areas. By setting up an ERP, you can minimize business interruption by knowing what to do and what to expect in advance, which can help reduce how water and fire damage can affect your business. The best part is this document will only take a little time to complete but will save a lot of time if ever needed!

  • A no cost assessment of your facility.
    This means there is no need to allocate funds, giving you a great value at no cost.
     
  • A concise Profile Document that contains only the critical information needed in the event of an emergency.
    It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed.
     
  • A guide to help you get back into your building following a disaster.
    This can help minimize the amount of time your business is inactive by having an immediate plan of action.
     
  • Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider.
    You have a provider that is recognized as an industry leader and close by.
     
  • Identification of the line of command for authorizing work to begin.
    This saves time so we can begin the work of mitigating the damage which can save you time and money.
     
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.
    Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are "Ready for whatever happens."

The Importance of Deodorization

4/2/2020 (Permalink)

SERVPRO technician spraying the smoke sealing serum A SERVPRO technician sprays a smoke sealant after cleaning & deodorizing a home after fire damage.

In your home or business, fire, smoke, or even soot damage can leave you with unpleasant and potentially permanent problems. Smoke produced during a fire can travel throughout the structure leaving deposits and even odors on various surfaces & hard-to-reach areas. It is crucial that professional action is taken quickly as these residues can cause permanent damage. At SERVPRO, our technicians are certified by the Institute of Inspection, Cleaning, and Restoration, and can rid your home or business of the odors left by fire or smoke damage. Instead of covering up the odors, technicians use SERVPRO’s own line of cleaning products to remove the source and prevent the odor from returning. Odor from fire damage is not the only stubborn odor that SERVPRO can take care of, water and mold damage can also cause permanent problems if not addressed properly.

What To Do After A Fire

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean so as not to further soil upholstery, walls and woodwork.
  • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator and prop doors open.
  • Clean and protect chrome with light coating of petroleum jelly or oil.
  • Wash houseplants on both sides of leaves.
  • Change HVAC filter.
  • Tape double layers of cheesecloth over air registers.
  • What NOT To Do After A Fire

    • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting your SERVPRO Franchise Professional.
    • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
    • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
    • Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
    • Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

The Dangers of Hoarding

4/2/2020 (Permalink)

A photo of a living room filled with stuff A living room that is completely filled with miscellaneous items as a result of hoarding.

Each hoarding case that SERVPRO deals with is very different. SERVPRO is usually called to a fire damage or water loss job, only to realize it is also a hoarding situation. Once approval is granted by the insurance company, SERVPRO professionals can pack the contents and possibly clean, dry or store them so they can begin work on the fire or water loss. Another way that a SERVPRO franchise may find themselves at a hoarding job is through a landlord, a case works, real estate agents, or family members often after the death of a loved one. Many people with a hoarding disorder do not think that their way of living is a problem, they typically hoard items that others would think of as trash or junk. Years of clutter and accumulation can result in unsanitary living conditions, sometimes resulting in bugs, fleas, and even rats. No matter how severe the hoarding case, SERVPRO will leave it “Like is never even happened.”

Proactive Cleaning & Disinfecting

3/24/2020 (Permalink)

SERVPRO technician discussing cleaning with client SERVPRO technicians are happy to assist with your proactive disinfecting needs.

SERVPRO of Cheshire County is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of Coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the Coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the Coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

Emergency Service at Learning Facilities

2/24/2020 (Permalink)

SERVPRO vehicle parked outside a brick educational facility SERVPRO team assisting with a cleaning project at an area educational facility.

At SERVPRO of Cheshire County, we realize the importance of an uninterrupted class schedule. An untimely fire, smoke or water damage disaster, should not automatically mean a delay in routine for an educational facility. SERVPRO professionals are available around the clock to assist with fire and water cleanup and restoration for all sizes and varieties of schools. From Kindergarten, to elementary, middle and high schools, universities and colleges, dorms, libraries, day cares, and sporting or event arenas, SERVPRO can assist them all. Here's what sets SERVPRO apart from other emergency restoration companies:

  • 24/7/365 emergency availability
  • Timely response and assessment of damage
  • Proven track record of quality service with other educational facilities
  • Clear, concise communication with school officials
  • Certified and trained technicians
  • Industry leading equipment and technology
  • Mindfulness of environmental and legal concerns
  • Isolate damaged areas from other parts of the facility
  • Ability to limit class interruption
  • Complete client satisfaction during and at the conclusion of the project

Whatever the situation, SERVPRO of Cheshire County is available to make sure the main topic on the mind of school officials is the education of their students and emergency cleanup and restoration can be left to the professionals.

Severe Weather Safety

2/21/2020 (Permalink)

a hurricane over southern United States and South America If your home or business is affected by severe weather call us at (800) 352-7251. We are available 24/7 to assist with emergency restoration.

Did you know that, according to noaa.gov, approximately 98% of all presidentially declared disasters are weather related and that these disasters cost nearly $15 billion in damage? It is important to know the potential risks of severe weather as well as how to take the appropriate action. Below are a few key guidelines to keep in mind for severe weather:

Understand your risk. Knowing what is going on with the weather in your hometown is the first step in protecting yourself, your family, your home and your business in the event of severe weather. Check the forecast regularly, know basic weather terminology and understand what types of weather can impact your area (i.e. if you live in a flood zone). Having a NOAA Weather Radio or signing up for Wireless Emergency Alerts for your area are another way to stay aware of local weather.

Take action. Create a communications plan for your home and/or business and have an emergency kit prepared just in case. Store important papers/valuables in a safe place.

Be an example. Once you are prepared for severe weather, share your story with others. Your preparedness efforts may inspire others to do so as well.

Emergency Water Damage Tips - Before Help Arrives

2/10/2020 (Permalink)

picture of a damaged ceiling with large hole and sheetrock peeling off. Blue backrgound. We are available 24/7 to assist with emergency water damage restoration services.

A household flood can be devastating and it’s easy to give in to panic. Take a deep breath, make sure everyone is doing ok and tackle what needs to be done one step at a time. Below are important things to do following a flood in your home:

  • Shut off the water source. If you are able to do so safely, shut off the water source immediately or contact a qualified professional to stop the water source for you.
  • Cut power to wet areas of building. If access to the main electrical panel is safe from electrical shock, turn off all breakers for wet areas of the building.
  • Avoid unsafe areas. Do not enter any areas where electrical equipment, outlets, breakers or switches have been exposed to the water. Always keep away from anything that poses a threat of electrocution.
  • Do not use your household vacuum to try to clean up the water. Our equipment is specially designed to suck up water where a regular vacuum is not and may lead to electrocution.
  • Use caution with rooms that have wet ceilings and walls. Do not enter a room that has a ceiling sagging from retained water. Also, don’t turn on any light fixtures or fans that are in a wet ceiling or wall.
  • Check that any vital medications are safe.
  • Save any items of value/sentimental importance that are safe to get to and move them to a dry location.
  • Place wood blocks or aluminum foil between furniture legs and wet carpet if you are able.
  • Call for help. We are available 24/7 to assist with emergency restoration services. (800) 352-7251. The first 24 hours following a water loss are critical because being proactive helps in preventing secondary or permanent damage. Also contact your insurance carrier ASAP. Write down anything that is important (i.e. a claim number) to remember and keep that information handy.
  • While you wait for help to arrive, remove as much access water as you are able by mopping and blotting.

42nd Annual Clarence DeMar Marathon in Keene, NH

2/10/2020 (Permalink)

people of various ages running outside on a road, man in costume with American flag stands by a black & orange SERVPRO ten We look forward each year to providing a water station for the Clarence DeMar Marathon and Half Marathon!

Our marketing team enjoyed helping out at one of the water stations on Sunday, September 29th with the 42nd Annual Clarence DeMar Marathon in Keene, NH! The race was well attended this year and our team worked alongside friends from The Community Kitchen! We enjoy helping with this event every year to cheer on the runners and help alongside so many local businesses, students and other members of the community!

A little history about the race:

The annual New Hampshire race is named in honor of Olympian and Boston Marathon Runner Clarence DeMar. The race was established in 1978 in honor of Clarence who was a resident of Keene, NH. Each year, Team DeMar’s efforts result in terrific camaraderie amongst passionate runners from New Hampshire and out of state. Every dollar raised through the race also helps support the Keene Elm City Rotary’s signature projects.

Congrats to all who ran this year in the full and half marathons!

For more information on the annual Clarence DeMar Marathon, visit: clarencedemar.com

6th Annual Red Cap Run

2/10/2020 (Permalink)

people participating in a community run during winter, brick building in the background, snow on the ground Derek and fellow participants of the Red Cap Run brave the cold to help local family in need.

On Saturday, February 8th, Co-Owner of SERVPRO of Cheshire County Derek Paul participated in the 6th Annual 5K Red Cap Run in Keene, NH. Although it was bitter cold and he was not the fastest runner, Derek enjoyed being a part of the festivities and giving back to our community. This year’s race promoted awareness on the importance of wearing a helmet during outdoor recreation such as sledding, biking and skiing.

Every year, this charity run, organized by the Body & Soul Runners of Keene, helps support local families in crisis. This year’s run was for Bella Melendy, a local girl who sustained a traumatic head injury in a sledding accident last year. This year’s run was very well participated with approximately 370 runners and volunteers showing their support for the Melendy family.

3 Common Causes of Electrical Fires

2/7/2020 (Permalink)

a plug in an electrical outlet turning black with flames coming up off of it, white orange and black frames around picture. From biohazard and water cleanup to mold removal and fire damage restoration, we are a trusted leader in disaster support.

Electrical malfunctions are the second leading cause of house fires in the United States. Since these types of fires can originate in any of the major components of a home's electrical systems, understanding their common causes and learning how to prevent them is crucial. Keep your family and home safe and avoid the need for fire damage restoration services with this list of common electrical fire causes.

What Can Cause Electrical Fires?

  1. Faulty Wiring

Wiring issues often occur in older homes that cannot accommodate the electrical load of a modern household. This results in an overtaxing of the wires and connections, which increases the potential for fire. Homes more than 20 years old may need updates made to their electrical system. Signs to look out for include frequently tripping circuits, flickering lights, or outlets that emit a buzzing sound. Wiring upgrades should only be performed by a licensed electrician.

  1. The Wrong Lightbulbs

Using a lightbulb with a higher wattage than what is specified on the fixture will cause overheating.  The excess heat damages the fixture and can melt the bulb socket, either of which could lead to a fire. Go through your home and make sure that all light fixtures contain bulbs with the correct wattage. When in doubt, check the owner's manual for the fixture for the exact requirements.

  1. Extension & Power Cord Issues

Many extension cords are not equipped to handle the amount of energy needed for the appliances they power, leading to overheating and fires. Power cords are subject to frays, cracks, and other wear and tear that raise the risk of fires. To use fewer extension cords, have an electrician install additional outlets.

If you've experienced an electrical fire and need fire damage restoration, trust SERVPRO of Cheshire County. Since 1978, we have been providing disaster recovery services throughout the Westmoreland, NH area. From biohazard and water cleanup to mold removal and fire damage restoration, we are a trusted leader in disaster support. Call us at (603) 352-7251 to request an estimate.

Staying Safe During A Flood

2/6/2020 (Permalink)

picture of a white colonial home partially submerged by flood water, dark blue background When Water Damage Strikes We Are Available 24/7 to Assist With Emergency Restoration Services.

Did you know that nearly 20% of all flood insurance claims come from moderate-to-low risk areas? Did you also know that Fema.gov reports in the last five years, that all 50 states have experienced floods or flash floods? Even if you have never experienced a flood before, that doesn’t mean you never will. Of the most common and widespread natural disasters, floods are right there near the top. Even small floods can cause substantial damage and can become dangerous quickly. It is important in the event of a flood to remember safety first. Below are tips from the American Red Cross:

  • Keep away from floodwaters. Remember that just six inches of quickly moving water is enough to possibly sweep you off your feet. If you come to running water that is over your ankles, carefully turn around and find another way.
  • Rapid currents can also sweep away large, heavy items like cars. Many vehicles can be swept away with less than two feet of water! Travel should be avoided if possible but if you are out on the road and it appears to be flooded, turn around and go a different way. If you get caught on a flooded road and the waters are rising quickly around you, leave the car for higher ground and ideally, dry, safe shelter.
  • Keep children away from the water. Kids tend to be curious and may not understand the risks of contaminated water or running water.

If your home or business is affected by a flood or any other cause of water damage, call us anytime at (800) 352-7251. We are available 24/7 to assist with emergency restoration services.

From Carpets to Catastrophes We Have Your Business Covered!

2/6/2020 (Permalink)

picture of light colored carpet flooring, one side looking cleaner than the other. Side by side comparison of carpet we have already cleaned and carpet our team is about to hit

Here at SERVPRO of Cheshire County, we are always prepared to help with your business needs. From carpets to catastrophes and everything in between we can help!

In the event of an emergency such as a fire or water damage, our team is available 24/7 to get your business back in top shape quickly. Our team is IICRC Certified** and strictly adheres to industry standards to ensure your business gets back up and running smoothly and quickly.

In addition to our emergency services, we can help your business look (and smell) its absolute best! We use top-of-the-line equipment to extract soils from deep within your carpet’s pile and backings. To start, our technicians shampoo the carpet to deodorize and clean it. Then, they remove the soils and shampoo through hot water extraction. After the carpet is dried, it will look and smell like new!

Our Other Cleaning Services Include:

  • Ceilings, Walls and Hard Floors
  • HVAC and Air Ducts
  • Odor Identification and Deodorization
  • Upholstery, Blinds and Drapes
  • Crime Scene, Vandalism and Biohazard Cleanup

Call us anytime for more information!

(802) 674-8004

**Institute of Inspection, Cleaning and Restoration Certification

Monadnock Wolfpack Year-End Banquet

1/27/2020 (Permalink)

collage of pictures from an event with Monadnock Wolfpack Rugby Club and SERVPRO, purple background. borders-orange, black. What a terrific year it has been for the Wolfpack - We're happy to have been a part of it!

Co-Owner of SERVPRO of Cheshire County Derek Paul and his wife Amanda Paul enjoyed attending the Monadnock Wolfpack Rugby Club’s Year-End Banquet as sponsor guests. This year’s banquet took place at the Keene Elks Lodge on Roxbury Street in downtown Keene, NH. What a terrific year it has been for the Wolfpack! We are proud to support this local team and cheer them on for all that they do.

Coming up: Their annual Shave to Save fundraiser which benefits the Dartmouth Hitchcock Norris Cotton Cancer Center will take place on Saturday, March 7th from 3PM – 5PM at Willie Mac’s in Keene. For more details and to donate, visit: https://www.classy.org/give/260499/#!/donation/checkout

Also on the horizons is the 2019-2020 playoffs which begin on Saturday, April 11th. Stay tuned for more details on that! Best of luck Wolfpack in the upcoming playoffs!

Mold in Your Rental Property? Here's What to Do

1/24/2020 (Permalink)

picture of three men wearing face masks, two of the men in the background one closest to camera holding clipboard If one of your properties needs mold removal services give our team a call at (603) 352-7251.

As a landlord, you are responsible for providing a safe, comfortable environment for your tenants, which is why calls about potential mold damage can be scary. Fortunately, by knowing what to do if you know or suspect mold to be present in your rental property, you can fulfill your responsibilities smoothly. Here is a little more information about mold and how to manage this situation as a landlord. 

Understanding & Resolving Mold Issues

How Are Mold Issues Diagnosed?

Since mold and mildew can create visible discolorations, landlords may hear reports of green, black, or brown mold on walls, ceilings, or within bathroom areas. Other tenants may suspect mold based on moldy or musty smells in their homes. All mold reports should be taken seriously, and remediation handled ASAP to stop the mold in its tracks and prevent further damage. 

To verify the presence of mold, to pinpoint the severity of mold presence in a property and to zero in on the problem areas where mold is thriving, having an indoor air quality assessment is often the best first course of action. Getting this mold inspection done provides our abatement team with helpful information about the pathogens, including which varieties are present and how much work it will entail to remove the spores and treat the affected areas.

How Is Mold Removed?

During the mold removal process, professionals take every necessary precaution to avoid spreading the pathogens. When the mold removal process begins, the team creates a negative air pressure system to vent air and any mold spores outdoors during abatement. Next, the areas are sprayed down with a special antiseptic solution to kill mold and keep it from spreading, and then the impacted areas are removed if needed.

Mold removal is never something you as a landlord should attempt, nor should you encourage tenants to handle it on their own. Call our team and we will follow the latest industry guidelines to get rid of the mold safely and efficiently.

If one of your properties needs mold removal, don’t hesitate to reach out to SERVPRO of Cheshire County in Westmoreland, NH. With a focus on safety and a commitment to customer service, our team handles mold inspection, containment, and removal as well as remediation for smoke and flood damage and 24/7 emergency services. To find out more, give our office a call at (603) 352-7251.

The Do's & Don'ts of Dealing With Water Damage

1/22/2020 (Permalink)

picture of water on a wooden floor with orange and blue background if you need water damage restoration services in the Westmoreland, NH, area, turn to the experts at SERVPRO of Cheshire County today.

During the winter, the freezing temperatures and unpredictable weather can put your home in a vulnerable position. Pipes can burst, flooding your living space, or melted snow could leak in through your roof. If you’ve never handled a situation like this, learn more about what to do and not do, and when it’s time to work with a water damage restoration crew.

Do:

Shut off the water if possible.

If a frozen pipe bursts and is spewing water into your home, first, try to cut off the water at its source. This would be the water main shut-off valve, which is often located in the basement or along an exterior wall. Turn off all the water flowing into your house by rotating this valve clockwise. This will minimize the amount of water damage restoration required.

Remove wet area rugs.

Carpeting that has been water damaged can be difficult to dry out when stapled to the floor. However, area rugs are easy to lift and hang up for adequate ventilation. Even if you don’t plan on keeping the rugs, removing them allows the flooring underneath to dry.

Don’t:

Vacuum excess water.

You might have heard that water damage professionals use “vacuums” to quickly collect the water. However, these aren’t ordinary vacuums—they’re designed to pick up liquids. If you use your household vacuum, you could be at risk of electric shock when the water makes contact with the electrical current powering the machine.

Wait to call professionals.

While shutting off the water main will help mitigate the damage, you can’t fully restore your home alone. Only a professional water damage restoration crew will have the tools and techniques to remove all the moisture and sanitize the space to prevent mold and mildew growth. If drywall or other structural elements are affected, technicians can also conduct the repairs necessary to make your home safe again.

If you need water damage restoration services in the Westmoreland, NH, area, turn to the experts at SERVPRO of Cheshire County today. Since 1978, we have been restoring properties ravaged by water, fire, and mold to pristine condition. We’re also available 24/7, so you can rest easy knowing help is only a call away. Call us anytime at (603) 352-7251 for immediate assistance.

The Do's & Don'ts of Handling Grease Fires

1/14/2020 (Permalink)

picture of a hand holding a pan over gas stove with large orange and yellow flames rising above pan, black and orange frame Our Team Can Be Reached Anytime In The Event Of A Fire Damage By Calling: (800) 352-7251

It can be fun to experiment with cooking in the home kitchen, but some ingredients require special care to be used safely, like cooking oil. When using oil, watch the temperature, because when it overheats, it starts to boil and smoke before catching on fire. If you see flames, it’s natural to panic. To take control of the situation quickly and avoid the need for extensive fire damage repair, below are tips on what to do and what not to do when you have a grease fire.

Do:

Turn off the heat.

Once a fire breaks out, you might be tempted to remove the smoky pan from the stove burner. Fight the urge, as you could splash burning oil on yourself or other surfaces. The droplets are like embers, potentially igniting anything they land on. To prevent the fire from spreading, leave the pot where it is and turn off the burner.

Keep an extinguisher in the kitchen.

As a precaution, you should always have a working fire extinguisher in an easy-to-reach area of the kitchen. After you turn off the stove burner, pull the pin on the extinguisher and point the nozzle at the fire’s base before pressing the trigger. The dry chemicals released will put out the flames.

Don’t:

Use water on flames.

Unlike a regular fire, trying to douse grease fires with water could cause the flames to spread. That’s because pouring water on the oil could cause it to splash to other areas. The high temperature of burning grease also causes the water to vaporize into harmful steam.

Open doors and windows until the fire is out.

To clear the smoke, you might want to open doors and windows. Don’t do this until the fire is completely out. Otherwise, the oxygen in the fresh air coming in could fuel the flames, resulting in the need for more extensive fire damage repair.

If you need fire damage repair after a kitchen mishap, electrical problem, or other incident, contact the disaster recovery specialists at SERVPRO of Cheshire County. In the event of a plumbing problem or flood, our team can also use our four decades of experience to provide water clean-up services. To reach us anytime, call (800) 352-7251.

3 Ways Winter Storms Can Damage Your Home

12/9/2019 (Permalink)

A man dressed in tan pants, dark coat and hat raking large amounts of snow off of a roof If a storm hits your home or business, call the experts at SERVPRO of Cheshire County

Winter storms can be surprisingly destructive, even without record-breaking snowfall. Ice is dangerous long after the storm passes, not only when it falls, but also as a potential flooding hazard. To avoid an emergency, keep an eye out for the following conditions — or you may need water cleanup and restoration services this winter.

3 Wintertime Flood Hazards

Ice Dams

If a house isn’t correctly ventilated in the attic, heat will rise through the roof peak, causing the center of the roof to be warmer than the edges. After a snowstorm, this uneven temperature distribution causes the snow to melt at different rates. Ice then accumulates near the perimeter and keeps snow-melt from draining through the gutter system. This process is called ice damming. As the snow melts, water can dislodge the shingles and roof flashing and even pry apart gutter seams. Because water expands when it freezes, the cycle of freezing and thawing can magnify this damage.

If ice dams form on your gutters, water can eventually permeate the roof and cause wood-rot, mold, and drywall damage in your attic.

To combat ice dams:

  • Use insulation and caulk to keep the attic and roof cold.
  • Add roof and soffit vents to improve the ventilation outside your home.
  • Install a waterproof under-layer beneath the roofing shingles.

Snow Accumulation on the Roof

Another potential risk during the winter is snow accumulation. If heavy snowdrifts form on your roof, the weight can cause the structure to collapse. Various factors, such as the pitch and condition of your roof, affect the likelihood of this scenario. In general, if your house is up to code, it should be able to withstand average snowfall. For more information about snow accumulation on the roof, check the Federal Emergency Management Agency website.

Frozen Pipes

Frozen pipes are typical during the winter, especially in unheated rooms with water pipes, like the basement. Water sprinkler lines and hose bibs are also more susceptible to freezing, as the pipes are along exterior walls.

When a water pipe freezes, pressure builds until the pipe bursts. This usually causes flooding until the supply line is turned off. A frozen pipe typically requires water cleanup services.

To keep pipes from freezing:

  • Insulate pipes with specially designed foam sleeves.
  • Heat areas of your home that have water pipes.
  • Winterize outdoor plumbing fixtures, including sprinkler systems, pools, and garden hoses.

If a storm hits your home or business in the Westmoreland, NH area, call the experts at SERVPRO of Cheshire County at (800) 352-7251 for immediate water cleanup and restoration services. Our company is locally owned and operated yet comes with the support and resources of a nationally recognized franchise.

Is Your Business Emergency Ready?

12/5/2019 (Permalink)

SERVPRO house logo over green checkmark in black outlined box with black and green text saying Emergency Ready Profile To learn more about our ERP Program contact us at: (800) 352-7251

No one likes to imagine their own business facing the hardship of a disaster such as a flood or a fire. Did you know that the majority of businesses that bounce back after a disaster had a plan in place for when disaster strikes? Having an emergency plan could save your business, minimize the time your business is inactive as well as alleviate some stress. We have helped several local companies develop what we call an Emergency Ready Profile to help them be more prepared in the event of an emergency by putting all pertinent information at their fingertips in a physical copy of their emergency plan as well as through our mobile app. The Emergency Ready Profile, or ERP for short, is a no-cost service and can be tailored to meet the needs of schools, municipalities, real estate offices, insurance offices, apartment complexes and commercial properties.

Things You Can Do to Stay Safe at Home Through a Winter Storm

11/26/2019 (Permalink)

SERVPRO van inside a snowglobe with wintry scene If Your Home is Damaged in the Event of a Storm, You Can Call Us Anytime at (800) 352-7251.

Before the Storm

Knowing the difference between a winter storm watch and a warning is important. The National Weather Service (NOAA) will issue a winter storm watch when there is a potential for heavy snow or significant ice accumulations, usually at least 24 to 36 hours in advance. The criteria for this watch can vary from place to place. NOAA will issue a Winter Storm Warning when a winter storm is producing or is forecast to produce heavy snow or significant ice accumulations. The criteria for this warning can vary from place to place. Keeping an eye on the weather in your area is one thing that can help you stay safe during a winter storm, especially if you need to travel. For more alert terms visit noaa.gov.

Have These Items Ready at Home During a Winter Storm. These Will Especially Come in Handy if You Lose Power and It’s Unsafe/Impossible to Travel:

  • Flashlight
  • NOAA Weather Radio
  • Extra Batteries
  • First aid kit and any necessary medications
  • At least a 3-day supply of water (1 gallon per person daily)
  • Non-perishable food
  • Matches
  • Candles
  • Shovel/Roof Rake
  • Cell Phone with Charger

During the Storm

  • Only travel if necessary, fill your gas tank before the storm rolls in and keep a supply of emergency items in the vehicle:
    • Blanket
    • Jumper Cables
    • Hand/Toe Warmers
    • Warm clothes (hat, gloves, scarf, etc….)
    • Non-perishable snack food
    • Water
    • Flashlight
    • Tow Rope
    • Spare Tire
    • Sand or Kitty Litter
    • Snow Shovel and Brush
    • Cell Phone Charger
    • First Aid Kit
  • Listen for any critical information from NOAA.
  • Dress in layers to stay warm.

Congratulations Gary, Shane, Wil & Joe On Your New Certifications!!

11/26/2019 (Permalink)

picture of four SERVPRO employees with IICRC Certificates in front of a SERVPRO van From Left to Right: Project Manager Gary Ruotsala, Crew Chief Shane Maylin, Crew Chief Wil Blanchard and Technician Joe Langley

Here at SERVPRO of Cheshire County we always place a focus on continuing education so that we can consistently provide customers with the best of the best in service. Please join us in congratulating these guys in doing just that! Each of them is a valuable part of our team and we are proud to say they have gained new certifications through the Institute of Inspection Cleaning and Restoration Certification (IICRC). Pictured is Project Manager Gary Ruotsala, Crew Chief Shane Maylin, Crew Chief Wil Blanchard and Technician Joe Langley. They have received the following certifications:

Gary- WRT-Water Restoration Technician and FSRT-Fire And Smoke Damage Restoration Technician

Shane- WRT-Water Restoration Technician

Wil- WRT-Water Restoration Technician and FSRT-Fire And Smoke Damage Restoration

Joe- WRT-Water Restoration Technician

Awesome job guys!

Cold & Flu Season Is Here- Here Are Some Tips To Keep You And Your Coworkers Healthy!

11/8/2019 (Permalink)

picture of green tissue box with a tissue sticking out of the top. Black frame and green frame around tissue box. Our team hopes you have a healthy and happy holiday season!

Cold and flu season is upon us. To protect you and those you work with, it’s never a bad idea to revisit simple but important ways to stay healthy:

  • Eat Your Fruits & Veggies! Having healthy eating habits is one of the key components to warding off illness. Our bodies’ best line of defense against illness starts with the nutrients found in the food we eat. Everything in moderation is key to staying on track and not going overboard on junk food. Cancel your trips to the vending machine by stashing healthy snacks like fresh fruit, trail mix or jerky in the break room or at your desk.
  • Drink up. Staying hydrated is one of the most important habits you can have to help protect yourself from illness.
  • Bless you! Covering your sneezes and coughs will be greatly appreciated by your co-workers.
  • Count to 30. Counting to 30 now and then while washing your hands is a good way to remind yourself to slow down to thoroughly wash your hands. Having clean hands will help cut down on spreading germs.
  • Is Daylight Savings Cutting Into Your Workout Time? As the weather grows colder and the days shorter, it’s easy to fall into an exercising rut. The cold months are the perfect time of year for visiting the gym but if that does not appeal to you don’t worry- you don’t have to run on a treadmill to get a workout. Below are some fun ideas to break up the monotony and fit in some exercise at the same time:
  • Yoga
  • Join a Kickboxing Class
  • Join a Bowling League
  • Skiing/Snowboarding/Tubing/Sledding
  • Ice Skating/Hockey
  • Indoor Roller Skating/Roller Blading

Our team hopes you have a healthy and happy holiday season!

Congratulations Jake on Your New IICRC Certification!

11/5/2019 (Permalink)

SERVPRO employee in front of a SERVPRO poster in office Jake enjoyed and did a phenomenal job in his recent IICRC Course on Applied Microbial Remediation!

Jake is one of our Project Managers here at SERVPRO of Cheshire County and has been a valuable part of our team for over 13 years. Over the course of his career here, Jake has become our mold mitigation expert. Recently he completed the latest Institute of Inspection Cleaning and Restoration Certification (IICRC) 4-day training on top of the line mold and sewage remediation techniques. This is an important steppingstone for our business as we always place a focus on continuing education so that we can consistently provide customers with the best of the best in service. We are proud to share that Jake excelled in the training and now has the following certification: AMRT-Applied Microbial Remediation Technician. Awesome job Jake!

Jake also holds the following certifications through IICRC: WRT-Water Restoration Technician and SRT-Smoke Restoration Technician.

October is Fire Prevention Month

10/22/2019 (Permalink)

NFPA Illustration for Fire Prevention Week The NFPA sets aside a designated week in October every year to focus on fire prevention. Set aside time with your family to do the same!

Did you know that October is Fire Prevention Month? As the days get shorter and colder, thermostats are being turned up and fires are crackling in fireplaces it makes sense that October would be the month for revisiting fire safe practices. Below are a few things to keep in mind not just during Fire Prevention Month but throughout the year:

  • Have you checked on your smoke detectors? Smoke detectors in your home should be tested at least once a year. Be sure that the batteries and the detectors are still working properly!
  • Do you have an escape plan? Fire escape plans can be the difference between life and death in a fire emergency. Even if you feel you know the escape plan very well it’s a good idea to revisit the plan at least once a year. Practicing drills with your family is also a good idea just in case!
  • Unsafe cooking practices can ruin your holidays. Did you know that home cooking fires are four times more likely on Thanksgiving than on a typical day? Cooking fires are one of the leading causes of home fires especially around the holidays. Practicing safe kitchen habits is important in keeping you and your home safe!
  • Remember that every second counts in a fire emergency. According to the National Fire Protection Association (NFPA), once the fire alarm goes off, you will likely have less than a minute or two to escape the home safely. It may be tempting to save prized possessions but your number one priority in a fire emergency needs to be getting out quickly and safely.
  • Stop, Drop & Roll. Remember learning this in grade school? It’s not just for kids. If you or a someone else catch fire it is important to remember those three words.

For more tips and fire safe practices, visit: firepreventionweek.org

If your home or business are damaged in a fire, we can help.

(800) 352-7251

Protecting Your Home From Winter

10/17/2019 (Permalink)

burst pipe spurting water Protecting your home during the cold months is critical in avoiding costly damage from frozen pipes, ice dams and other winter related hazards.

It feels like fall just arrived but winter will be here before we know it. Folks often wait until the last minute to stack firewood, find the time to take down the gutters and prepare their homes for the cold months. Taking the time to prepare for winter is critical to have a comfortable and safe winter and can save your home from potential damages. Taking the time to strengthen your home’s defense against winter will save you a headache down the road. Here are a few tips to protect your home in preparation for the cold months:

  • Ensure you have plenty of fuel for heating your home. No matter how you heat your home, budget during the warmer months to set aside money for oil, wood, etc…
  • Is your home drafty? Consider wrapping the inside of your windows to cut down on the drafts and save some on fuel costs. Window wrapping kits can be found at most hardware/home improvement stores.
  • With every storm, be on the lookout for ice dams and heavy snow accumulation on your roof. These can cause significant damage if not removed properly.
  • On the coldest nights opening your cabinets and vanities so that warmer air in your home can circulate around the plumbing will help keep your pipes from freezing.
  • Having more than one heat source, if possible, is a great way to ensure your house stays warm enough. For example, supplementing some of the heat you would get from your baseboards by utilizing a wood stove can help not only cut down on the oil you use but also save your home in the event of a long power outage.
  • If you know you are going to be away from home during a storm, ask a trusted friend, neighbor or relative to check on your home. This simple favor could be what saves your home from burst pipes during freezing temperatures.

Protecting your home during the cold months is critical in avoiding costly damage from frozen pipes, ice dams and other winter related hazards. If you do experience a loss due to winter weather call us. We are available 24/7.

(800) 352-7251

Protecting Your Home From Potential Damage From Rainfall

10/7/2019 (Permalink)

rain falling while dark out with blue background behind image Taking these simple steps can help protect your home from water damage during a storm or heavy rainfall

Storms can cause substantial damage to your home especially if your home isn’t prepared. Storms can produce high winds causing downed trees and power lines. There is always a potential when a storm hits that there will be damage to a property. Even a small roof puncture from a tree limb or a cracked window can be enough to allow rainfall to trickle (or pour) into your home. A downed tree can cause serious damage to your roof, siding and windows. Heavy rain also raises concern for flooding. Below are a few tips to help keep your home safe and dry in the event of a storm:

  • Consider options to protect your windows and entryways such as adding shutters, rain diverters and storm doors
  • Having a sump pump and dehumidifier handy can really help on days with heavy rain or high humidity
  • Keep an eye on the trees closest to your home. Of course, you don’t want to cut into every tree but sometimes damage can be prevented by trimming back the trees that pose a threat
  • Regularly check that rainwater is draining properly. If it isn’t, consider ways to redirect it such as adding gutters or consulting a contractor
  • Regularly check your home for potential weaknesses especially in the roof, siding and windows. Even a small opening can let in rainwater so catching and repairing these issues before a storm hits is important and will save you money

If the latest storm has damaged your home don’t delay to act! Call us, we’re available 24/7 to help!

(800) 352-7251

Fire Safety For Your Kitchen

9/13/2019 (Permalink)

Woman taking tray of Meatballs out of an oven while wearing oven mitts. Kitchen gadgets are on shelf in back. Cooking can be fun if done safely!

According to the National Fire Protection Association, cooking is the number one cause of house fires with unattended cooking being associated with the majority of these fires. Here are some tips from the National Fire Protection Association to follow in your kitchen:

  1. Keep a fire extinguisher on hand and make sure you know how to use one. It’s also important to use the correct type of extinguisher for the fire you’re fighting.
  2. Use caution and stay alert! If you are sick, intoxicated or sleep deprived, it’s safest to avoid using the oven or stovetop until you feel healthier.
  3. Keep flammable items like plastic and wooden utensils, curtains, paper towels, food packaging and oven mitts away from your stovetop. 
  4. Use a timer to remind you to check on your food regularly. It is important to keep an eye on what you’re cooking, especially if it’s being cooked at high temperatures (broiling, frying, boiling, etc…). 
  5. Don’t leave hot oil unattended. When you are frying food, it’s important to always stay put and keep an eye on it as hot frying oil can become a dangerous situation rapidly. Gradually heat the oil to the temperature needed for sautéing or frying. If the oil becomes too hot, lower the heat or carefully remove the oil from heat immediately. Wisps of smoke are one sign that the temperature of the oil is too high. Keeping a thermometer specifically designed for frying can help you keep the oil at an ideal temperature.
  6. If you are cooking in a pan, keep a lid nearby while you cook. If the pan catches fire, slide the lid over the pan and immediately shut off the burner. Leave the lid on and let the pan cool.

Find these tips and more on the NFPA website!

Preparing an Emergency Flood Kit

8/29/2019 (Permalink)

Derek wearing yellow rain gear holding umbrella Heavy rainfall can quickly produce flooding conditions. Being prepared can help keep you and your family safe!

Storms and heavy rainfall can create a flood emergency rapidly. It’s important, especially if you live in a high-risk flood zone, to be alert for potential floods and to prepare yourself in case of a flood. Having an emergency pack or watertight plastic tote in an easy to access location prepared can help keep you and your family safe and at least prevent the added stress from having to search for needed items in a panic. Set aside some time and create a list of things that you would need in the event of an evacuation due to an emergency such as a flood. This list should include priority items like water and food (3+ days supply), first aid kit, medications (7-day supply), medical items and a flashlight. Listed below are additional recommended items to keep in an emergency pack:

  • Rain gear
  • Extra clothing, hat and sturdy shoes
  • Tools/supplies for securing your home
  • Multi-purpose tool
  • Copies of personal documents
  • Family and emergency contact information
  • Extra set of house keys and car keys
  • Map[s] of the area
  • Battery-powered or hand-crank radio
  • Spare batteries
  • Personal hygiene/sanitation items
  • Cell phone with charger/walkie-talkies
  • Baggies/tightly sealed containers to help keep items dry
  • Emergency blanket
  • Baby supplies- bottles, formula, baby food, diapers
  • Pet supplies
  • Insect repellent and sunscreen
  • Camera for pictures of damage
  • Extra cash

How to Prevent A Fire In Your Home

8/21/2019 (Permalink)

Illustration of a flame A small fire can gather strength quickly. It is important to know and practice basic fire safety to keep you and your loved ones safe.

Did you know that every year there are over 360,000 fires in the United States? That’s about 1000 fires a day! Fires destroy countless homes every year. Sometimes these home fires can be prevented by implementing these important fire safety tips in your home:

  • Install an adequate amount of smoke detectors and fire alarms in your home. Also, be sure to regularly check that your alarms are working properly and keep up with replacing the batteries
  • Always keep lighters, matches and fire starters out of reach of children
  • Teach your children basic fire safety rules
  • If you smoke, smoke outside
  • Don’t leave cooking food unattended
  • Shut off appliances when you are done using them. If you leave home then realize you’re not sure you remembered to shut the stove off it’s better to be safe than sorry. Go home and make sure it’s off.
  • Keep flammable items a safe distance from lit candles, fireplaces/woodstoves and stovetops.

In the event of a fire, always put safety first. When you are ready for help putting your home back together, call us at (800) 352-7251. We are here to help.

Is Your Home Hurricane Ready?

8/15/2019 (Permalink)

When wind conditions are right, hurricanes can form over warm ocean waters.

Spring and Summer are beautiful seasons and are certainly welcomed with open arms in New England. The warm months offer time to explore new hiking trails, do a cannon ball off the dock at your local lake and look for seashells along rolling tides and golden sands. With spring and summer also come the threat of hurricanes. A massive storm system that begins over warm ocean waters and moves inland is known as a hurricane. Hurricanes are known to produce hazards such as heavy rain, floods, rip tides, landslides, strong winds, storm surges and even tornadoes. These massive storms are capable of causing large amounts of destruction to properties and even fatalities to those in affected areas. Below are a few suggestions to help you be hurricane ready:

  • Have an emergency plan in place and learn your area’s evacuation routes and local emergency shelters
  • Do your homework: A little research about the area you live in will help you understand the likelihood of a hurricane and how severe the storm could potentially be.
  • Store emergency supplies in a place that’s safe and easy to reach. This should include basic survival items such as potable water and food (3 days supply or more), first aid items, a flashlight and batteries, a weather radio so you can listen to storm updates and any vital
  • If you live in a flood zone, always be on the lookout for warning signs during a storm (such as heavy rain)
  • medications
  • Sign up for NOAA (National Oceanic and Atmospheric Administration) and EAS (Emergency Alert System) to stay informed on current local weather

If your home does experience storm damage, please feel free to call us. We are available 24/7.

(800) 352-7251

Tips To Protect You And Your Property Following A Water Loss

7/5/2019 (Permalink)

Water damage rapidly gets worse with time so be sure to call us in the event of a water loss at your home or business.

When your home or business suffers a water loss call our team and we will get there ASAP and help remediate your property. Here are some tips to keep in mind in the interim before our team arrives:

  • Only eat food and drink water that you know is safe. If you suspect your water may have been contaminated, better to hold off until it is confirmed safe.
  • In addition to only drinking water you know is safe, do your best to avoid coming into contact with contaminated water.
  • Limit movement inside the property to what is necessary. Lots of foot traffic can lead to making conditions worse and spreading contaminants from rooms that are heavily soiled to ones that maybe weren’t.
  • Avoid contact with appliances, electrical equipment or cords until you know that they are safe for use.
  • Keep away from ceilings that are dripping or sagging.

For more on this and to contact our team call us at: (800) 352-7251

We are available 24/7 and are here to help.

Presentation at Better Homes and Gardens Real Estate The Masiello Group in Keene, NH

6/11/2019 (Permalink)

Last week, we were happy to meet with our friends over at Better Homes and Gardens Real Estate The Masiello Group on Island Street in Keene, NH! SERVPRO of Cheshire County Co-Owner and Marketing Director Derek Paul provided an overview of our services and answered questions along the way during his open-forum style presentation. We couldn’t have been happier with the level of participation we received! This was a wonderful opportunity for us to get to know the team a little better at Better Homes and Gardens and to provide information that could be helpful for them and their customers. Our real estate related services range from mold mitigation to general cleaning to carpet cleaning and services to help spruce up a home for a showing or closing. Thank you all at Better Homes and Gardens for having us!

Interested in having us present at your office? Give us a call! These presentations are helpful to all businesses especially those in the real estate or insurance fields as the tips we provide in our presentation can help during the interim between the discovery of a loss and SERPVRO performing restorative work.

(800) 352-7251

Presentation At Kapiloff Insurance Agency in Keene, NH- June 2019

6/6/2019 (Permalink)

Derek presenting to the Personal Lines Department at the Keene Office for Kapiloff Insurance Agency

Recently, we had the pleasure of presenting to members of the Personal Lines Department at Kapiloff Insurance on Winchester Street in Keene, NH! Co-Owner and Marketing Director of SERVPRO of Cheshire County Derek Paul presented in an open-ended forum style, giving an overview of the services we provide, questions and tips to help their insured following a loss, and answering questions along the way. We were very happy to be invited to their office for this opportunity! Thank you all at Kapiloff Insurance Agency for having us!

Interested in having us present at your office? Give us a call! These presentations are helpful to all businesses especially those in the real estate or insurance fields. The tips we provide in our presentation can help an agent assist their insured during the interim between the discovery of a loss and SERVPRO performing restorative work.

(800) 352-7251

Post Construction Cleaning Services to Make Your Place Shine!

5/31/2019 (Permalink)

Our highly trained crew can help make dry wall dust and construction debris "Like it never even happened."

At long last spring is here! With the warm weather come days enjoyed in the sun, soaking up the salt air and family BBQ’s. This time of year is also the perfect time to work on home or business renovations. One of the most tedious parts about construction work is actually the post construction cleaning. Drywall dust and sawdust are very fine and get everywhere! Cleaning up the debris can also be time consuming and quite the chore as well. At SERVPRO of Cheshire County, we are happy to help! Our technicians can help make your home or business look its best by providing a thorough cleaning and removal of debris so that your place is ready for that final coat of paint and décor to make it shine! We also provide services to make your rooms fresh and clean such as:

  • Air Duct Cleanings
  • Walls, ceilings and fixture cleanings
  • Deodorization
  • Carpet/Floor Cleanings
  • Dehumidification and Drying
  • And more!

To learn more about our services and how we can help give our office a call:

(800) 352-7251

Staying Safe During A Thunderstorm- Emergency Outdoor Safety Tips

5/10/2019 (Permalink)

"If you can hear thunder, lightning is close enough to strike you." - National Weather Service

When a thunderstorm rolls in, it’s best to find shelter fast. But if you’re caught outside during a thunderstorm, it’s important to know the do’s and don’ts of how to protect yourself. If your car is nearby, you can take shelter inside your vehicle until the storm passes. Put the windows up and then stay put until the storm passes. If you are far from any shelter, here are some last resort tips from the National Weather Service to reduce the risk of getting struck by lightning:

  • Never lie flat on the ground.
  • Never shelter in or under an isolated tree.
  • Immediately get off elevated areas like mountain ridges or peaks and hills.
  • Never use a cliff or rocky overhang for shelter.
  • Keep away from objects that are conductive, i.e. power lines/transformers, windmills, metal fencing.
  • Stay clear of bodies of water.

For weather forecast and safety information visit the National Weather Service website: www.weather.gov

Green Ups 2019

5/10/2019 (Permalink)

Photos From Green Up Peterborough, Green Up Keene and Green Up Brattleboro.

This Spring, we have participated in three local Green Ups! It feels great to help clean up local roads within our communities! The first Green Up we participated in was on April 19th. We helped the Contoocook Valley Board of Realtors with this year's Green Up Peterborough along busy Route 202. We had a great team this year: our Marketing Team (Derek, Andrea and Laura), Bill Fluhr of Freedom Home Inspection and Laurel Hansen of Bar Harbor Bank & Trust! Together we collected over 30 bags of garbage along the busy highway.

On Saturday, April 20th, the day after we participated in Green Up Peterborough, our Marketing Team braved the rain with the Monadnock Region Board of Realtors to help in this year's Green Up Keene! The weather wasn't on our side but we still managed to have a good time and did our part to keep Keene clean!

And on Friday, May 3rd, our Marketing Manager Andrea Thompson and Marketing Representative Laura Michelewicz helped fellow members of the Southern Vermont Board of Realtors with a Green Up in Brattleboro, VT! The team collected rubbish along busy South Main Street.

Happy to help make the world a little bit greener!

Cleaning Services- How We Make Carpets Look Like New

5/8/2019 (Permalink)

Side by side comparison of where we have cleaned this carpet and where we still need to hit!

At SERVPRO of Cheshire County we are most commonly known for Fire and Water – Cleanup & Restoration but did you know that we also provide several cleaning services including carpet cleaning?

Our technicians use the latest IICRC** training and top-of-the-line equipment to extract soils from deep within your carpet’s pile and backings. First, our technicians apply a shampoo to the carpet to get it clean and to deodorize. Then, they remove the shampoo, soils and stains through hot water extraction. Once the carpet is dried, it will look and smell like new!

Our other cleaning services include:

  • Air Ducts and HVAC
  • Ceilings, Walls and Hard Floors
  • Odor Identification and Deodorization
  • Crime Scene, Biohazard and Vandalism Cleanup
  • Upholstery, Drapes and Blinds

Call our office today for more information. We are happy to help make any size mess “Like it never even happened.”

(800) 352-7251

**Institute of Inspection, Cleaning and Restoration Certification

Staying Safe During A Thunderstorm- Indoor Safety Tips

5/7/2019 (Permalink)

Lightning Near Power Lines

Thunderstorms can be exciting to watch but it is important to also be aware of and protect yourself and your family from the potential hazards associated with thunderstorms.

Thunderstorms can produce hail anytime during the storm. Hail can vary in size from smaller than the size of a pea to the size of a grapefruit! These chunks of ice can plunge to earth at speeds up to 120 mph.

Thunderstorms also produce lightning which can kill or seriously injure one caught in its path. Here are some safety tips to follow once you get indoors:

  • Don’t use corded phones and electronics like power tools or computers. The electrical wires can conduct lightning.
  • Don’t use the shower/bathtub, wash dishes, do laundry or wash your hands as the metal plumbing is also conductive.
  • Stay away from windows, skylights and doors as high winds and hail can break the glass.
  • Keep candles, matches/lighters, flashlights and batteries in a secure and easy to reach location in case they are needed during a power outage.
  • Always have emergency non-perishable food and potable water in your pantry just in case.
  • Keep a first aid kit fully stocked and in an accessible location in your home.
  • Stay inside until the storm is over.

How Our Emergency Ready Profile Can Help Your Business

4/25/2019 (Permalink)

The majority of businesses that recover after a disaster have an emergency plan in place.

When a disaster such as a flood or fire strike, having an emergency plan in place can make recovering your business smoother and alleviate stress. It's unpleasant to imagine that a disaster could ever happen to your business but having an emergency plan in place before the disaster occurs can be what saves your business. The majority of businesses that recover after a disaster have an emergency plan in place. We have helped several local companies put together what we call an Emergency Ready Profile (ERP) to help them be more prepared in the event of an emergency by putting all pertinent information at their fingertips through our mobile app and/or a physical copy of the emergency plan. The Emergency Ready Profile is a no-cost service and can be customized to suit the needs of municipalities, real estate offices, insurance offices, commercial properties, apartment complexes, schools and other businesses.

Using a Portable Fire Extinguisher

4/22/2019 (Permalink)

Keep your fire extinguishers in convenient places so that they can be quickly accessed when needed.

It is important to have portable fire extinguishers on hand in your home or business. Having and knowing how to use a fire extinguisher can save your building and also your life. The National Fire Protection Association (NFPA) recommends remembering the word PASS in order to properly operate a fire extinguisher:

Pull the pin. Hold the nozzle pointing away from you and release the locking mechanism.

Aim low. The fire extinguisher should be pointed at the base of the fire.

Squeeze the lever, applying slow, even pressure.

Sweep the nozzle from side-to-side.

Familiarize yourself with these steps and with how your fire extinguisher works before a fire breaks out. Also, read the instructions on your extinguisher and remember that it is important to have the correct type of extinguisher. There are different classes of extinguishers designed to treat specific types of fires. For more information on the different types of fire extinguishers, visit: www.nfpa.org

Fire Safety Tips- Grilling

4/15/2019 (Permalink)

Co-Owner Derek Paul Grilling Up Some Burgers

It’s so exciting that Spring is here! The snow is going away, trees are budding, and songbirds are returning home. A common favorite during the warm months is to fire up the grill and enjoy some good barbecue in the backyard. Grilling burgers can be fun but there are important safety tips to keep in mind. Here are some tips from the National Fire Protection Association to keep in mind:

  1. Grill outdoors, away from any structures. Gas and charcoal grills are designed for outdoor use only. Pay attention to overhanging tree branches when you set up your grill.
  2. Make sure that your grill is stable. Grills should be set up on a flat surface where they won’t tip over or roll away.
  3. Keep your grill clean. Grease and fat can buildup after cooking. Be sure to regularly clean the grill and the tray. Also, give coals time to cool prior to disposing of them in a metal container.
  4. Use caution around the grill. Never leave a lit grill unattended. Keep pets and children away from the grill. Remember that a grill will remain hot for at least an hour after use and don’t ever try to move a hot or lit grill.
  5. Wear appropriate clothing and use caution while cooking. Loose apron strings and sleeves can catch fire.
  6. Be ready to extinguish the fire. Have baking soda on hand to put out grease fires and a fire extinguisher nearby for other fires.

Flood Damage Safety Tips- Clean Water

4/9/2019 (Permalink)

Our excellent, highly trained team and top-of-the-line equipment can help make a water damage situation "Like it never even happened."

Floods can cause catastrophic damage to your property and can be very dangerous. It's important to understand the three different types of water in a flood situation. Clean water is water from a burst pipe or rainwater and is safe although it will become grey water if left untreated. Grey water is slightly contaminated water and has contaminants like bacteria. This water could be hazardous. The third type is black water which is highly contaminated and is filled with sewage, chemicals, bacteria and fungi. Here are some important safety tips to keep in mind while waiting for professional help in the event of a flood involving clean water:

  • Shut off circuit breakers for wet areas in the building if access to the power distribution panel is safe from potential electrical shock. Do not go in any rooms that have standing water as there is a risk for electrical shock.
  • Don’t use a household vacuum to remove water- this also puts you at risk for electrical shock and could ruin your vacuum cleaner.
  • Don’t go into rooms where ceilings are sagging from retained water.
  • Don’t turn on ceiling fixtures if the ceiling is wet.
  • Watch your step- the floors could be slippery.
  • If you decide to move any items that are wet, be careful as wet items can be deceptively heavy! If you aren’t sure you can safely move an item, it is best to wait for help.
  • Assess the situation and always put safety first.

Affiliate of the Year Award!

3/28/2019 (Permalink)

The Marketing Team After Being Awarded With the Affiliate of the Year Award!

Over the holidays, SERVPRO of Cheshire County attended the Contoocook Valley Board of Realtors Annual Holiday Gathering. The meeting included the installation of the board's officers for 2019, a collection of gifts to donate to Shelter from the Storm in Jaffrey, NH for a family in need, and a silent auction fundraiser. Additionally, SERVPRO of Cheshire County was presented with the 2018 CVBR Affiliate of the Year Award! SERVPRO of Cheshire County participated and volunteered in events throughout the course of the year within the board such as the Annual Backpack Drive, Realtor meetings and classes, Summer Outing & BBQ and this year's holiday festivities. On hand to accept this award were Co-Owner Derek Paul, Marketing Manager Andrea Thompson and Marketing Representative Laura Michelewicz. We are humbled and very grateful for this award!

Residential Water Damage in Southwestern NH

3/28/2019 (Permalink)

Both the Kitchen and the Finished Basement Were Affected

When an appliance breaks, sometimes it can cause a large amount of damage in your home. Recently, we were called to a home in Southwestern NH after a dishwasher malfunction in the kitchen caused water damage to the cabinetry and flooring on the main level. The homeowner came home one day to unfortunately find a large amount of water on his kitchen floor. The water also traveled through the kitchen floor and into the finished basement, damaging the basement ceiling and flooring there as well. Fortunately, this issue was at least spotted before further damage could take place. Strategic demolition, cleanup and installation of drying equipment was needed to mitigate the damage. When our crew was finished, the structure was cleaned up and dried for a contractor to put back together.

Save the Date for This Year’s Walk A Mile In Her Shoes!

3/27/2019 (Permalink)

Derek Thinking Hard About What to Wear

On April 27th, the annual Walk A Mile In Her Shoes will set off in downtown Keene, NH. SERVPRO of Cheshire County and SERVPRO of Windham & Windsor Counties Co-Owner Derek Paul will be walking on a one mile trek through downtown Keene alongside the Monadnock Region Board of Realtors, aka “The Ravishing Realtors.” They will each be donning their choice of women’s footwear to wear on their one mile journey! This event, which benefits the Monadnock Center for Violence Prevention (MCVP), aims to promote awareness and eliminate Domestic Violence.

All proceeds raised will be   donated to MCVP to support their cause. If you would like to donate or learn more, please visit: www.firstgiving.com/fundraiser/derek-paul-1/Walk-A-Mile-in-Her-Shoes

SERVPRO In the Running for Best Local Cleaning Service for This Year’s Reader’s Choice Awards!

3/27/2019 (Permalink)

Keene Sentinel's Readers Choice Awards

We are grateful for everyone’s votes which got us into the final round for the Keene Sentinel’s Readers Choice Awards! Here at SERVPRO of Cheshire County and SERVPRO of Windham & Windsor Counties, we strive to provide the best cleaning and restoration services possible from simple cleaning jobs to emergency cleanup and restoration. We also believe that strong involvement in local charities, events, groups and associations is essential in reflecting positively in our community. We are proud of the communities we live and work in!

If you haven’t voted yet, be sure to cast your vote for your favorite local business! Also, be sure to vote for SERVPRO as the Best Local Cleaning Company!

Final Round of voting will be open April 4th until April 17th!

Quality Service to Save Your Possessions

3/27/2019 (Permalink)

Before and After We Cleaned This Dish Which Was Coated in Soot and Grime

Details are very important to us in the work that we do. We love the work that we do and handle fire and water restoration, mold mitigation and cleaning services on a regular basis but when we provide services to our customers, we know that it may be the first time they have ever needed a restoration company's help. We strive to provide the best quality work possible and to pay close attention to every detail. It's important to us to do our best to restore properties and their affected items to the best possible quality, ideally preloss or better. Smoke damage can permanently stain or alter the quality of items if not properly treated. We take the time to make sure favorite household items are treated as if they are our own and restored carefully and grime is removed down to the finest detail.

Fireplace Safety

3/26/2019 (Permalink)

SERVPRO of Cheshire County Marketing Team Enjoying A Cozy Fireplace In Langdon, NH

It may officially be spring, but there could be some more cold days ahead where you may want to build a cozy little fire in your fireplace. Here are some tips to keep in mind:

  1. Make sure the fireplace has a sturdy screen to prevent sparks from flying out.
  2. Be sure the ashes are cool before placing them into a metal container and keep the ashes away from your home, garage and porch.
  3. Keep any flammable items at least three feet away from the open flames.
  4. Always use the appropriate type of wood and flame starters when using your fireplace. The dryer the wood the better.
  5. When installing your fireplace be sure to have a qualified professional perform the installation.
  6. Make sure you have your fireplace inspected and chimney cleaned according to your local codes and by a professional.

For additional tips and guidelines, consult a professional or visit the National Fire Protection Association’s website: www.nfpa.org

Quick Tips to Prevent Frozen & Burst Pipes

3/4/2019 (Permalink)

Frozen Pipe

Here are some quick and easy tips to help prevent frozen and burst pipes:

  1. Keep garage doors closed, especially if there are water supply lines in the garage.
  2. Keep the thermostat set to a consistent temperature, especially during a cold snap.
  3. Open kitchen and vanity cabinet doors to allow warm air to circulate around the plumbing.
  4. If you’re going to be away more than a day during a cold snap, it doesn’t hurt to have a trusted friend or family member check in to ensure all is well.
  5. Once the seasons start to change and temperatures outside start to drop, it's a good idea to disconnect your garden hose from the exterior faucet. Also, be sure to turn off the water supply going to the outdoor faucet.

Keene ICE All Stars vs. Boston Bruins Alumni

3/1/2019 (Permalink)

Boston Bruins Alumni and Keene All Stars line up for a pre-game photo. Derek Paul is pictured in the front row on the far right.

On Saturday, February 9th All Stars from the Keene Men’s Division played against ex-Bruins such as Rick Middleton, Tom Songin and Steve Leach in a charity game to benefit Keene ICE. Our own Derek Paul played goal for the Keene Men’s Division and he defended the net for the first half of the game and teammate Gregg Crisp tended goal for the second half. The puck dropped at 3:00 and it was an incredible game with excellent plays by each team. Both teams played with a lot of heart but in the end, the win went to the Bruins Alumni team with a score of 10-2. Derek Paul was honored to have been asked to participate in this great event and is already looking forward to next year. It was an experience he and his teammates won’t forget!

For more information about the Boston Bruins Alumni team go to: www.bostonbruinsalumni.com

For more information about the Keene ICE arena go to:

keeneice.com

Winter Isn't Over Yet NH- Be Wary of the Potential for Ice Dams!

3/1/2019 (Permalink)

Illustration of An Ice Dam

Here in NH, winter is about over but it’s important to keep in mind the potential for ice dams as they can cause significant and costly damage to your home or business! An ice dam is a ridge of ice that forms at the edge of a roof and keeps melting snow from draining off of the roof. The water that backs up behind the dam can leak into a home or business and cause damage. There are several ways to prevent and deal with ice dams but every home is different– consult a professional as needed. Having a roof rake on hand to clear snow off the roof following a storm is one thing you can do to prevent ice dams and protect your home.

2nd Annual Shave to Save Raises Thousands for Local Cancer Treatment Center

1/28/2019 (Permalink)

Before and After This Great Group of Guys Lost Their Beards!

The Monadnock Wolfpack Rugby Team put their own facial hair on the line to raise funds for the Norris Cotton Cancer Treatment Center at Dartmouth-Hitchcock in Keene, NH. This fundraiser starts after “No Shave November” commences and ended this year with a grand shaving finale at The Barbery in downtown Keene, NH on Saturday, January, 19th. The Wolfpack shattered their goal of $4,000 this year, having raised over $5,000 and the huge level of local participation in this event speaks volumes. Everyone is unfortunately affected by cancer in some way on a personal level so it’s a great thing that this local rugby team is doing for the second year in a row! We were so happy to be a part of it! SERVPRO of Cheshire County Co-Owner Derek Paul, who is a big fan and also had a brief stint on the Wolfpack team, risked (and lost) his own beard to help raise funds for the cause!

Dublin Mold, Yikes!! Call SERVPRO for Removal and Remediation

1/1/2019 (Permalink)

SERVPRO Is the Answer for Mold Remediation in Dublin

Mold Damage Cleanup for Your Dublin Residence

Have you discovered mold in your home? You might panic at first, especially since mold can create health effects. However, with the right help, you can have a clean, safe home again in a short amount of time.

Professionals best handle mold damage remediation in your Dublin residence. At SERVPRO, we have the training and tools to help you clean up the mold infestation and keep it from coming back to the affected area.

There are five principles for restoring mold-contaminated buildings that SERVPRO techs follow. First, we protect the health of you and our workers. Some safety work practices prevent our staff from exposure as they are disturbing the mold during cleanup. Other practices stop the mold from spreading to areas of your residence that are still clean.

We also record conditions in your home, like the extent of the contamination and how much moisture saturation is present. After remediation is complete, we may have an independent environment professional record that the mold in the structure has returned to normal conditions.

We try to ensure that we keep the mold contamination from getting airborne and spreading to clean rooms of your home. We may place negative air machines during drywall demolition to lower how much airborne mold is circulated. We can set up this process with containment measures like plastic sheeting to further isolate the work area from the clean rooms of your home.

After the fungi have developed large colonies with possible staining, the best solution is to remove the excess contamination. We can do this by taking out the materials which the mold has damaged, by wiping soiled surfaces with a damp cloth and cleaning products, and vacuuming the excess mold spores with into HEPA filters. Controlled tear-outs are the last option since we try to restore and not replace structural elements.

Our SERVPRO crew can fix the moisture source if it is minor. If not, another contractor would be needed to prevent persistent moisture that is an essential step to dealing with mold. The best cleanup and antifungal spraying may not keep the mold from returning if your home still has a moisture problem.

SERVPRO of Cheshire County makes it our goal to leave your home in Jaffrey, Walpole, or Rindge in the state it was before the mold attack, "Like it never even happened." We can thoroughly clean and restore your structure when you give us a call at (603) 352-7251.

Click here to learn more about this town.

Excess Moisture Can Spell Mold Trouble For Your Dublin Home

12/21/2018 (Permalink)

Call us to protect your home from mold damage caused by leaks, drips, and past flooding events.

Extensive Mold Damage Caused By Water Seeping In And Activating Tiny Microbes In Dublin Homes

Every home in the Dublin area holds many different microbes. Some of these can potentially cause health effects while others rarely cause any problems at all. Others only become in need of the homeowner's attention after specific changes occur in the home's environment. A common one is water that appears in locations that should always remain dry. These situations include sudden events like flooding or water leaks and drips along feed lines to appliances.

Either situation can cause significant mold damage in your Dublin home. Not all mold in a home comes from the same strain or variety, either. However, all types of mold require the presence of available water to remain in an active state. Stripping mold of its access to water causes it to revert to a dormant state and discontinue growing. SERVPRO professionals receive training and learn that shutting or sealing off sources of water and preventing mold from gaining future access helps prevent future outbreaks of mold growth.

When we begin the process of remediating mold damage, we remove any water in the area and locate the source so we can eliminate it from the area. We use infrared imaging devices that detect hidden water, so we quickly find it, and we also use moisture meters to determine the amount of moisture contained in walls and other materials. With these instruments, we can accurately determine the situation and provide the homeowner with more information about the situation. Once we complete our remediation work, we check for the presence of water again to ensure that the repairs corrected all sources of water.

Removing the mold through different methods often requires a chamber, which we quickly build. These chambers help produce a negative pressure containment area around the mold damaged section of your home. We may need to build more than one of these when mold appears in several areas within a property. Highly effective at containing dust, debris, and mold that might contaminate other areas, we bag up anything that leaves the chamber in doubled bags. We increase the chamber's effectiveness by using HEPA filters on our air scrubbers and vacuums.

SERVPRO of Cheshire County also provides mold damage remediation services to those in Walpole, Fitzwilliam, and Troy. Call us at (603) 352-7251 to protect your home from mold damage caused by leaks, drips, and past flooding events.

Click here for more about Dublin.

How Roof Inspections Prevent Storm Damage to Your Dublin Home

12/12/2018 (Permalink)

Routine roof inspections can protect your property. We recommend inspecting your roof 1-2 times per year.

Roof Damages Can Cause Flooding in Your Dublin Home

The roof of your Dublin home gets asked to endure many types of severe weather and damaging forces throughout its lifetime. While every situation might not cause catastrophic failure to this external defense for your property, even a small puncture from a tree limb or flying debris can be enough to allow substantial runoff and torrential rainfall to pour into your home’s attic space.

While many do not often correlate storm damages to floods in their Dublin residence, the better prepared you are for the possibility, the sooner that our professionals can arrive on the scene and get to work on mitigating your loss. The initial advice in this situation is to keep close tabs on the structural integrity of your roof as best as you can. Have this part of your home inspected once or twice a year to determine areas that could become vulnerable and require repairs to avoid flooding or structural failure.

Since this advice often gets regarded in hindsight, you might benefit from understanding how our SERVPRO professionals can make a difference quickly when your home experiences flood damages. Our rapid response team arrives with the full measure of our extraction and drying equipment designed to slow the spread of flood damages throughout the property and remove the excess water in our initial visit to your home.

These same SERVPRO technicians can help to protect your property by providing roof tarping or emergency board-up services to stop the flow of water into your house. Once the source has stopped supplying water to the affected areas, our professionals can get to work quickly on assessing structural concerns and removing at-risk contents of the house to prevent irreparable damages.

When you contend with flooding in your home from a damaged roof, you need assurances that a team of qualified professionals can arrive quickly to keep the problem from worsening and beginning the necessary steps to restore what has happened. Our SERVPRO of Cheshire County rapid response team has the experience and the equipment to restore your home quickly after a flood. Give us a call today at (603) 352-7251

Click here to read more about Dublin.

Find Out How SERVPRO Takes Care of Your Bookstore After Fire Damage!

12/7/2018 (Permalink)

SERVPRO of Cheshire County is here to take care of your bookstore and restore it "Like it never even happened."

An Electrical Malfunction Can Cause Fire Damage in Your Rindge Bookstore


When fire damage happens inside your establishment, the situation can be very sudden and overwhelming. However, it is important not to let the initial dread that you can feel once the blaze has been put out to control your actions and delay you from contacting help. Emergency services do not end once the fire department leaves your property. In fact, it is imperative for you to get damage remediation professionals to your property as soon as possible.

When the blaze broke out in the storage room of your Rindge bookstore and caused fire damage, it was contained relatively quickly to just one shelved-wall. Most of the books and other merchandise on the shelving unit were destroyed. You might be asking yourself why you should hurry and get professional remediation services to your property if most of the merchandise in the area is unsalvageable?

Fire damage causes smoke and soot to bellow and spread throughout the immediate area. The longer that soot lingers on the walls, shelves, door, and flooring, the more likely it is to cause discoloration. The faster that a remediation company, like SERVPRO, can arrive at your store, the more likely it is that the job can go smoothly.

When SERVPRO arrives at your business, we can immediately begin to sort through your storage room whenever it is best for your time. We work on your schedule, and we can stay out of sight from your customers. We understand how vital foot traffic is to your business.

We can unbox merchandise and repackage it in new boxes that are not covered in greasy soot. Once we remove the merchandise, we can throw away any ruined materials and then begin the process of eliminating the soot stains from the walls, shelves, ceiling, and floor.

SERVPRO can use the spray-and-wipe method in conjunction with a lubricant-based solution in order to gently remove the grime from the various surfaces of your storage room. Furthermore, to address the foul odor that fires leave behind, SERVPRO can employ the use of a thermal fogger to neutralize the very particles that cause the scent in the first place. At SERVPRO, our ultimate goal is always to leave you feeling "Like it never even happened."

Locally Owned Company with National Resources


You should never hesitate once the fire on your property has been extinguished to follow up with the next step. Phone SERVPRO of Cheshire County by dialing (603) 352-7251. Our doors are always open to help you.

For more information regarding the city of Rindge, click here

What Goes Into Our Restoration Process For Your Flood Damaged Dublin Home

11/27/2018 (Permalink)

In case your property floods, calling SERVPRO of Cheshire County helps ensure proper restoration.

What You Need To Fix After Flood Damage In Dublin

Flooding damages Dublin properties in many unique ways depending on how the incidents unfold. Restoration can, therefore, mean different things. If winds push debris and puncture a hole on the roof or another part of the structure allowing rainwater to flood the property, the restoration processes would differ slightly from a case of flooding from rising water. Because of our IICRC certification and experience restoring properties, we understand the main problem areas, and how best to deal with them.

Identifying the level of moisture migration is crucial when restoring flood damage in Dublin because excess moisture affects everything from the structure to the contents in the property negatively. Whatever material is in the loss area whether it is concrete, wood, upholstery or metal among others deteriorates when a property floods. Luckily, it is easy to forestall most of the effects by limiting exposure time. Our SERVPRO team identifies the level of moisture migration using advanced tools like FLIR thermal cameras, moisture sensors, and meters, which help determine the extraction and drying equipment to use for fast results.

Removing debris, soiling, and contamination is also essential. The level of cleaning depends on the source of water. Flooding involving rising water dumps the most soils and contaminants including raw sewage into the property. Proper cleanup includes removal of porous materials affected by the floodwaters. Our SERVPRO crew is fully equipped to remove carpets, particleboards, insulation and any other porous materials affected by the water. We also have pressure washers to clean non-porous materials effectively. We spray EPA-registered disinfectants in the affected areas neutralizing contaminants.

Restoring flood damage involves teardown, whether it is to ease cleanup, or to help with moisture control. Doing such teardown requires skills to avoid causing unnecessary damages that exaggerate cost. Our SERVPRO crew performs a flood cut two feet above the water line. We also have the necessary tools to remove baseboards, door frames and other parts of the structure without ruining them. When the property is clean and dry, we can put everything back together nicely “Like it never even happened.”

In case your property floods, calling SERVPRO of Cheshire County helps ensure proper restoration. You can reach us at (603) 352-7251 any time.

Click here for more about Dublin.

Our Fool-Proof Fire Damage Restoration Process That Will Restore Your Commercial Property In Jaffrey

11/12/2018 (Permalink)

Fire damage is nothing to mess with, between the direct damage to your appliances, food prep, serving and storage areas things can look grim.

A Quality Solution To Fire Damage In Your Jaffrey Area Restaurant

A fire strikes in your Jaffrey area restaurant. The restaurant itself has been a large part of your families lives for as long as you can remember. Now, the damage you face causes you to close the doors, although temporarily and you are unsure of whether or not your business can recover.

It can be hard to look at the damage affecting your Jaffrey area restaurant. Fire damage is nothing to mess with, between the direct damage to your appliances, food prep, serving and storage areas things can look grim. The smoke, soot, and water damage make things look even worse, but what can you do?

The first thing you do after a fire occurs on your property is call your insurance company. You need to make this call long before firefighters finish dousing the flames. They can make recommendations about which steps to make next that fit your exact situation. Often enough, they direct you to a local fire damage restoration company, like SERVPRO, who can provide you with all of the restoration services you need to get your restaurant back up and running, fast.

SERVPRO helps you avoid any hazardous conditions by shutting down utilities and identifying problems that already exist. Our initial assessment includes every affected area of your business, providing you with peace of mind knowing that trained professionals are working hard to expedite the reopening of your restaurant.

SERVPRO can quickly assess and record fire damages on your property. Our technicians train in a wide variety of services, including water removal, cleaning, and restoration services that minimize any losses you might experience. We put all of our training, equipment, and expertise into returning your dining establishment to normal, “Like it never even happened.”

SERVPRO of Cheshire County offers full-service solutions to business owners throughout the area, including those residing in Keene, Dublin, and Troy. Our technicians are available 24/7, year-round, making us a quality solution you can count on both before and after accidents occur. Call us today at (603) 352-7251.

Click here for more about Jaffrey.

Have Storms Left you Feeling Underwater in your Keene Home?

11/8/2018 (Permalink)

Flooding from storms can occur at any time. SERVPRO has the equipment and expertise to help restore your home.

How Professionals Overcome Flooding in Your Keene Home

When disasters strike your Keene residence, you want assurances that qualified and highly-trained professionals can help you to restore the damages your home has sustained. In instances like flooding, the widespread effects throughout your home require an immediate response to help minimize the effects on the contents and materials of the house.

Overcoming flood damages in your Keene home requires a restoration company that has sought to provide the industry-leading equipment to shorten the times of restoration and makes the process more useful than ever before. Our SERVPRO franchise has sought to maintain the best possible equipment with the most advanced technologies to provide you with the satisfaction that the restoration is efficient and thorough.

Regarding flood damages, our water extraction equipment like truck mounted and gas-powered pumps provide fast extraction from your home anywhere that water has pooled. Drying the area involves even more of our advanced equipment, beginning with our high-speed air movers to force moisture out of materials and causing it to evaporate at an expedited rate. These machines get used in conjunction with our industrial grade dehumidifiers, which range in size based on the severity of the damage, to pull water vapor from the air.

Overcoming these effects in your home cannot fall exclusively to advanced equipment alone, however. Every one of our SERVPRO water restoration technicians is a highly trained addition to the team. From the IICRC training required to be a certified water restoration technician to continued educational opportunities to improve their skills and techniques in the field through Employee Certification Training programs. With this continued training and educational effort, each technician can do a fast and effective job in restoring water-damaged properties.

Flood damages can affect multiple homes and properties simultaneously, so securing the right professional assistance is critical. If you are dealing with the devastating effects of a flood in your home, be sure to contact our SERVPRO of Cheshire County response team to help. You can reach us anytime by calling (603) 352-7251.

Keene is known for its annual pumpkin festival. Click here for more information about Keene.

Contact Our Team Right Away After Your Dublin Home Experiences A Fire

10/23/2018 (Permalink)

Fire damages are often not difficult to see, even from the outside of your Dublin home if the incident was severe enough.

The Dangers Of Self-Assessment Of Fire Damage To Your Dublin Home

When disaster strikes your Dublin residence, a homeowner’s first instinct is often to assess the damage for themselves to determine how bad they deem it to be. While many lack the appropriate training and expertise to make accurate assessments, the real concern with this approach is the unknown dangers that could exist throughout the affected property. Especially following disasters like a fire, your home could have potential hazards and risks to your health and safety that should direct you away from doing this part yourself.

Fire damages are often not difficult to see, even from the outside of your Dublin home if the incident was severe enough. With an array of effects that could exist following the extinguishment of the flames, not to mention the secondary effects like water damage from the firefighting efforts, your home requires a trained eye to determine what it needs and how to restore it completely. Our SERVPRO estimator can discover the full scope of the damage, catalog damages and photograph evidence for your insurance provider, and estimate the cost of the restoration, all with a safety-first mentality.

Our technicians not only get trained to contend with all manner of fire restoration and overcoming effects from an array of sources and affected materials, but safety training is an utmost priority for our team. With risks like weakened structural components, toxic environments, smoke, and other indoor air quality concerns, the appropriate personal protective equipment is essential when beginning restoration on a fire-damaged residence.

Getting a SERVPRO estimator in before you contact your insurance company can help to make the claim process more efficient. Our crew is familiar with the requirements of insurance adjusters during this stage and can have the appropriate documentation available and ready, so there is no delay in getting the work done to restore your home.

As tempting as it might be to assess the damage to your house on your own following a disaster like a fire, it is not a safe choice to make. You can always trust in the expertise and fast response of our SERVPRO of Cheshire County technicians whenever disasters strike. Give our emergency response team a call today at (603) 352-7251.

Click here for more about Dublin.

Our Highly Trained Professionals Can Save Your Home And Belongings After A Flood In Walpole

10/17/2018 (Permalink)

Flood damage in the Walpole area can destroy your mattress and other items in your home.

Should You Save Your Mattress After A Flood Damage In The Walpole Area?

Rainstorm or any bad weather can ruin your plans. The worst part is that mother nature can get out of control, and bring a tremendous amount of water leading to a flood that can ruin your property and belongings. One of your most valuable items is your mattress.

Flood damage in the Walpole area can destroy your mattress and other items in your home. You might be wondering if it's worth restoring it or if you should discard it. Before you spend hours fixing a water damaged mattress or even hiring a company to dry it, here are some things to consider. If this is a cheaper or older mattress, then you are better off getting a new one. If the mattress contains material like foam, rubber, or cotton, then you should get rid of it because mold and mildew can grow inside of the mattress where it can be difficult to clean. If the mattress contains springs, then there is a big chance that it might survive the aftermath of the flood. After all, the spring material allows for adequate airflow. Unfortunately, in the aftermath of a flood, it is best to discard the mattress because flood water contains a lot of contaminants from the sewage system and other components.

Luckily, the SERVPRO technicians are experts when it comes to flood damage. They can inspect your belongings to see if anything is salvageable. The SERVPRO tech can utilize advanced technology and process such as the mitigation procedures and high tech vacuum system to get rid of excess water from your establishment. They can inspect your place to search for hidden water as well as getting rid of unsalvageable items and mattresses. It is essential to let these experts check your belongings before determining if you can keep it or not.

If you are interested in getting a reliable technician to inspect your home and belongings after a flood, then you can give SERVPRO of Cheshire County a call at (603) 352-7251 for a consultation with our skilled technicians.

Click here for more about Walpole.

Do You Know What to Ask When Your Dublin Home is Facing a Water Damage Emergency

10/7/2018 (Permalink)

Regardless of whether the water came from an inside or outside source, drying out your property is our top priority. Call SERVPRO right away.

Five FAQs Dublin Residents Ask About Water Removal

As a Dublin resident faced with water damage, knowing more about the causes, what to do, how to overcome the problems and many more can help avert the crisis. To help you with these, here are the top five FAQs commercial property and homeowners have about water removal.

What are the causes of water damage?
As water removal experts in Dublin, we have identified the following causes of water damage: pipe leak, pipe burst, faulty appliance or leaking roof. If you are a commercial property owner, water can also infiltrate your business. Causes include poor drainage, roof leaks, appliance malfunction or pipe bursts.

What are the effects of water infiltration?
When water comes into contact with your walls and floor, absorption occurs making the structure damp. This promotes mold growth. If left unchecked, a colony of mold grows behind the wall. If your home has hardwood floors, they are likely to warp and buckle too. Also, your carpets are likely to delaminate due to the water.

What should I do if water infiltrates my home or business?
The first step is to contact your insurance adjuster. Next, take a few pictures which act as evidence and present them to the insurance adjuster. Do not attempt to remove or move anything. Finally, call our water removal specialists.

Should I attempt to remove the water?
Mopping up a small puddle of water made by your faulty appliance or leaky pipe is okay. If the problem is extensive, leave it to SERVPRO water removal experts. As a property owner, you lack hygrometers and other equipment to detect moisture in your walls, floors, and ceiling. Also, you lack the knowledge our experts have to detect the source of the problem and presence of mold.

Should I move out of my home or close my business during water restoration?
Yes, we recommend you move or close your business until your property is dry and safe. Doing so also eliminates the chances of coming into contact with the water and mold. That is not all. The equipment we use can be noisy as it dries your home or business.

SERVPRO of Cheshire County water removal technicians are at your beck and call. We respond fast to any water emergency and help avert further damage to your home or business. Also, we use advanced water removal and drying equipment to restore your home back to its pre-water damaged state. If you have more questions, call our 24/7 emergency line at (603) 352-7251.

Click here for more about Dublin.

Remediating Commercial Flood Damage In Jaffrey

9/17/2018 (Permalink)

Regardless of the source, Jaffrey commercial flood damage can result in tens of thousands of dollars in cleanup and restoration costs.

Remediating Commercial Flood Damage

The weather around Jaffrey has been usually severe this last year, but many businesses still found many of their flood problems came from plumbing issues like a broken pipe connection or a failed appliance such as a water heater with a rusted out bottom.

Regardless of the source, Jaffrey commercial flood damage can result in tens of thousands of dollars in cleanup and restoration costs. SERVPRO teams respond quickly to remove water, dry property, and either restore or replace damaged items.

First, we find and stop the source of the water. If this was not outside water brought in by storm flooding, we need to stop the leak or rupture. A technician turns off the water main while an inspector finds the leak. Once he finds it, team members block the flow so water can be turned back on for the rest of the facility. That is particularly important for small businesses like a bed-and-breakfast operation.

We can perform minor repairs and even replace broken connections and short sections of pipe. For a major plumbing problem, SERVPRO team leaders recommend the business owner bring in a plumber or general contractor to fix it.

Now, our specialists bring in pumps and extraction wands to remove any standing water. Both devices operate swiftly, and the wands can also begin drawing water out of carpets. The quicker we can draw water out, the more property we can dry and restore instead of remove and replace it.

With the water gone, technicians set up a combination of dehumidifiers, air movers, and fans to reduce the humidity and dry property. Each humidifier can draw out up to 25 gallons of water from the air and surrounding property every 24 hours.

The action augments the air movers, which we use to force warm, dry air across damp surfaces like drywall panels to carefully restore them before the moisture they absorbed causes them to crumble in place, forcing replacement. As the air movers operate, we set up the fans to increase air circulation and draw the damp, inside air to the outside of the business.

For SERVPRO of Cheshire County, our task is to help you reopen your doors as quickly as possible. If you need us, call (603) 352-7251 at any time to schedule a visit. We are here for you.

Click here for more about Jaffrey.

Fire Damage Experts in Jaffrey Talk About Sorting Clean and Claim Items

9/16/2018 (Permalink)

Both wet and dry smoke can affect your household items during a fire. Contact SERVPRO to help you through this tough time.

Team SERVPRO can Help Determine Which Items Need Replacement and Which can be Refinished

If a fire ever ignites inside your Jaffrey home, several different types of problems can take place. All of the conditions created during the blaze including excessive heat and smoke can cause fire damage to your property. The heat coming from the burn can char items forcing them to be refinished or replaced. Smoke consists of partially combusted materials and can also ruin things by coating them with soot residues and making them smell burnt. When mitigating fire damage, our SERVPRO technicians address problems with both heat and smoke.
 
Once the blaze ignites, it can spread quickly using anything in its way as fuel to grow. The smoke created during a fire damage project in Jaffrey can vary depending on what was burned and how hot the fire was. When things burn hot and have plenty of oxygen the smoke created is called dry smoke. When items burn more slowly and are oxygen-starved wet smoke is put out. In most cases, a structure will get affected by various amounts of wet and dry smoke.
 
Dry smoke tends to be less sticky and does not adhere well to surfaces making it easy to clean off. Whereas, wet smoke adheres very well to most surfaces and can sometimes be impossible to remove. In some situations, our SERVPRO team is unable to clean items that are covered in soot residues, and they must be replaced.
 
Whenever we are dealing with affected contents of your home, we keep a detailed inventory list of everything that was in the affected area. During the initial estimate, our estimators use a test cleaning kit to determine what we think we can restore and what must be replaced and counted as a loss. We then keep track of each of your items and sort them in either the "clean" or "claim" category.
 
Objects only become claim items when we know for sure that we cannot restore the item. Some items that are questionable we will record the chances that we can get the item cleaned as a percentage. For example, if we think there is a 70% chance that we can restore an item by cleaning we will record that in the inventory list and initial estimate.
 
After a fire ignites inside your house, call SERVPRO of Cheshire County at (603) 352-7251 immediately.

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Homeowners Need Water Cleanup After Disasters Strike In Jaffrey

9/5/2018 (Permalink)

Mold and mildew are always present but can suddenly increase in dampened situations like this.

Water Cleanup After A Disaster

Jaffrey is often a pleasant area to raise a family in, but disasters can strike even here. Many of these require specialized knowledge and expertise to mitigate appropriately. Improper or partial mitigation can create additional damage or allow existing conditions to spread and worsen.

IICRC-certified professionals from SERVPRO provide services to Jaffrey residents after disasters, and many times we begin with water cleanup measures. We have attended to a wide range of disasters which requires water removal and cleanup before other mitigation methods could commence.

Forgetting to shut off the water when filling up a sink or tub can easily soak your floor, especially if you leave home shortly afterward. This water is considered clean and poses few health risks if we attend to it immediately. Broken water lines and slipped or broken water lines to appliances often douse a home with substantially more water than an overflowed tub would. Toilets that overflow and their outcome depends on additional factors.

Flooding, of course, requires water cleanup services as soon as entering a home becomes safe again. This situation requires many more precautions and work that an interior overflow requires. Water cleanup, removal of destroyed drywall and flooring, and subsequent sanitation and re-organization of the contents in a flooded home can make things safe again for occupants.

Backed up sewer lines or malfunctioning sump pumps can make a basement a mess. Water cleanup in these situations becomes a necessity because many microbes can become airborne and cause undesired health effects in people. Mold and mildew are always present but can suddenly increase in dampened situations like this.

After a fire, water left behind by firefighters can keep areas of a home that never burned unsuitable for occupation. Water can also weaken floors. SERVPRO's water cleanup and removal methods solve these situations and allow other mitigation of damages to proceed.

SERVPRO of Cheshire County has the IICRC-certified professionals your home needs after any disaster. Call our team at (603) 352-7251 when your home needs help getting back to normal. We provide services to the residents of Rindge and Swanzey and nearby areas when they need water cleanup professionals.

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Understanding the Behavior of Smoke Helps in Restoring Your Dublin Home During Fire Damage

8/31/2018 (Permalink)

Contact SERVPRO if any room in your home suffers from fire damage. We are quick to respond and understand how that creates the best results.

SERVPRO Technicians Use Their Knowledge of What Happens During a Fire to Help Remediate the Damage Left Behind

 
Fire damage restoration is all about removing the soot particles which adhere to surfaces and some of your materials. To effectively restore your property to its earlier state, it is vital to understand the behavior of smoke during the combustion process. With that knowledge, we are in a position to know where to find the lightest and heaviest smoke residues. Here, we are going to look at how the temperature of the surrounding areas and that of the smoke affects how restoration work in Dublin.
 
When your Dublin property experiences a fire damage incident, our SERVPRO team understands that the transfer of heat in the air is through a process known as convection. Since hot air is less dense when compared to cold air, it rises and displaces the colder air above it. This process goes on and on until the fire goes off. I hope you now understand why you usually see smoke residues around the ceiling area.
 
When there is too much heat in the structure, the surface's pores open and lead to deeper penetration of the residues. When that happens, it is hard to clean the smoke particles. In some cases, you can easily see heat lines in areas where the temperature was so high during the fire. When the fire is smaller, and its source is in a raised area, you may witness little smoke damage in regions under its source. When our SERVPRO technicians are restoring your property, we ventilate the site immediately to reduce additional damage from taking place.
 
At the same time, the movement of hot smoke is towards colder areas. During that movement, the colder air around the cold surfaces moves down as it is being replaced. It is the reason why our SERVPRO technicians usually find smoke deposits around colder surfaces such as closed drawers, unheated rooms, closets and outside windows.
 
SERVPRO of Cheshire County is a trusted service provider in commercial and residential restoration. Call us at (603) 352-7251 when you urgently need cleaning services at any time of the day.

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Cleaning Up After Flood Damage Visits Your Keene Neighborhood

8/16/2018 (Permalink)

SERVPRO is always ready to help residents in Keene cleanup after a disaster involving flood damage happens.

Cleaning Up After A Flood

While no one likes the idea of living through a flood, knowing how to react to one can help save you unnecessary expense and hardship, should one ever come to your part of Keene. Flooding can happen for several reasons and cover large areas of the city or just a low-lying neighborhood.

SERVPRO is always ready to help residents in Keene cleanup after a disaster involving flood damage happens. The restoration of your home is crucial to its safe and healthy condition. Merely letting a home air dry after a flood leaves behind illness-causing pathogens, increases the chances of microbial infestation, and allows water damage to develop unchecked. We can help you get everything back under control and healthy again, “Like it never even happened.”

Because evaporation of flood waters lifts water vapor into the air, we need to work quickly to protect areas in your home that are currently undamaged. High levels of moisture in the air can damage other materials, including structural components, throughout your home. We arrive with the proper equipment to both dry and clean your home back to sanitary conditions, so you don't need to worry about your children becoming exposed to harmful elements of contamination within your home.

We use cleaning tools that remove silt and other debris from all surfaces in your home, and HEPA-filters on all of our vacuum cleaners. We also use chemical agents to clean both non-porous and porous items, so we eliminate any remaining pathogens.

While many of our cleaners leave a fresh and pleasant scent, hidden microbes can produce more unpleasant scents. We can eliminate these odors quickly if needed, so your home becomes more and more like it was before the disaster.

Removing damaged materials also helps eliminate odors as well as hazards in your home. Wherever we see damaged materials, we remove these so we can replace them with similar items. However, when we find we can clean the item instead effectively and thoroughly, we choose to do this, instead. This keeps your restoration costs more manageable, and can also help make the entire process faster.

SERVPRO of Cheshire County is always ready to help those in Troy, Dublin, and Fitzwilliam through disasters like flood damage. Disasters happen without warning, and that is why we are always on your side, available merely by calling our 24-hour emergency line, (603) 352-7251, 365 days a year. Call us, and we can send out an IICRC-certified team to your home to make things safe again.

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The Mold Damage Experience in Dublin Should Not Be So Stressful If You Observe This

8/5/2018 (Permalink)

Remediating mold is a task best left to professionals. Contact SERVPRO when you first see or smell mold in your home.

Team SERVPRO Understands How to Remediate Mold Damage in Your Home 

Mold damage occurs typically after a building has experienced water intrusion. It means to eliminate such challenges, stopping the source of the water should be the first step. After that, water extraction/removal and cleaning the affected items and surfaces follows. We are going to outline some of the techniques that professionals follow when attending to such incidents in Dublin.
 
When our SERVPRO technicians arrive at your property to address mold damage in Dublin, we begin by assessing the degree of damage and come up with a work plan. We know that mold can cause health effects and as a result, we use the relevant personal protective equipment. Some of the protective gear we use include cut-resistant and waterproof gloves, disposable earplugs, disposable coveralls, relevant protective head cover, work boots, and goggles. The N95 disposable respirator is usually recommended by OSHA when protecting against dust and mold.
 
During the remediation process, some of your contents may be restorable, and some may be unsalvageable. For instance, our SERVPRO technicians use cleaning solutions to wash non-porous contents such as metal, porcelain, jewelry, and glass. Depending on the situation, we can use a cleaning agent and a wet abrasive sponge to clean contaminated wood furnishing and later on do some refinishing.
 
We usually dispose of window conditioning units with some visible mold growth. By using anti-microbial detergents, we can clean the exterior parts of stereo equipment, TVs, and other expensive electronics that do not have running fans. It is also possible to salvage critical documents and photographs with minor levels of contamination by using damp paper towels and a detergent solution to wipe. By performing HEPA vacuuming, we can remove the mold and dust that settles on the floor when cleaning.
 
After cleaning your contents, our SERVPRO technicians must dry the area to prevent the mold damage situation from recurring. To enhance the drying process, we might set up air movers to circulate dry air within the structure. We can also perform dehumidification to remove humid air from the site. We do this by using a desiccant or refrigerant dehumidifiers.
 
At SERVPRO of Cheshire County, We're Faster To Any Size Disaster and our highly trained technicians use advanced cleaning and restoration equipment. Call us at (603) 352-7251 when you need a trusted industry leader to make it “Like it never even happened.”

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Creosote in Your Dublin Chimney can Cause Fire Damages

7/22/2018 (Permalink)

Fireplaces add a warm ambiance to your home but need to be maintained regularly. Contact SERVPRO after a fire for remediation as well as prevention.

SERVPRO Tackles Fire Damage as Well as Offering Prevention Tips for Reducing Any Future Fires

Chimneys are a vital component to many Dublin homes. While in the warmer months of the year, the fireplace or furnace in your home gets used very little, understanding the risks of having a chimney at all, or improperly using it, can help keep your family safe and reduce the risk of fires breaking out in your home.

The more that you know and appreciate about your fireplace, furnace, and chimney structure, the better able you are to prevent unfortunate circumstances which lead to fire damages in your Dublin residence. Our SERVPRO professionals have responded to many fires which originated from one of these elements, and so it is important to understand the risks involved.

One of the first things that you need to consider is a build-up of creosote in your chimney flue or liner. These situations are usually a direct result of burning wood in a fireplace or having a wood burning stove that serves to distribute heat throughout the entire house. This build-up can pose a significant risk to those living in your house.

Creosote is a chemical product of unburned gases causing condensation on the hot walls of your chimney lining. These gases are released almost specifically when wood gets burned. As this by-product accumulates in the chimney, it ultimately gets substantial enough to be a fuel source for spontaneous fires breaking out in your chimney.

These fires can spread quickly and burn very hot, causing much structural destruction and irreparable damages to the contents of your home in the affected areas. Fortunately, our SERVPRO team can arrive quickly once the fire is out to help you clean up the mess.

Avoiding this unfortunate circumstance is often as simple as getting your flue and chimney inspected every fall before you start heavily using it. This chute might need to get cleaned before it can be safe to operate again for the next season.

If the unfortunate fire has already taken place, you can depend on our SERVPRO of Cheshire County team to help you clean up the mess and restore the damages that have occurred. Give us a call today at (603) 352-7251.

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Severe Weather Can Mean Flood Damage in Dublin

7/20/2018 (Permalink)

Storms, Winds, Trees, Water Damage in Dublin--What To Do? Call SERVPRO

Dublin Storm Damaged Properties--The Solution is SERVPRO

Already this summer significant rains and wind storms resulted in toppled trees and utility lines near Dublin. The damage from a severe storm can expose many areas of your house to swiftly moving water, as well as threatening to submerge the lower levels of your dwelling under several inches of water. You need professional assistance from a reliable restoration company.
 
When your Dublin residence experiences the destruction heavy tree branches bring, the flood damage can be shocking. The amount of water flooding into your home from many different access points is far more than a shop vac can manage. Waiting for the waters to recede risks secondary damage. Our storm and flood damage crews are on call 24/7 when our community needs an emergency response.
 
To limit additional damage to your home, SERVPRO first secures and stabilizes the damaged exterior with boards and tarps. Then we inspect the damage done as the water rushed from the roof and upper levels into your basement. Chances are good your power may be temporarily disconnected, but this does not delay our efforts to remove the water collected in your lowest level. Our vehicles feature gas-powered submersible pumps and truck mounted water extractors that operate to capacity from our onboard generators.
 
SERVPRO crew members trace the path of the water, taking moisture readings or infrared scans of the walls, steps, ceilings, and floors affected. We can mark these wet areas with Blue Painters' Tape. The moisture levels inform our drying goals and also help us pinpoint any hidden caches of water. Release and extraction of hidden water are crucial to avoid microbial growth and structural component deterioration. We might drill holes or remove sections of drywall to access the water.
 
Although the source of the rainwater is relatively clean, SERVPRO crew leads evaluate the quality of the water in the lowest level. The failure of the municipal system to manage the storm sewer overflow during heavy rains can cause a backup of human waste into your home that requires special handling. If chemicals or paints stored in the basement tip into the flood waters, contamination is proven as well. Under these circumstances, we need to contain the extracted liquid and check with local rules on how to appropriately dispose of it.
 
Once the majority of the flood water exits via pumps and extractors, SERVPRO employees position air movers, heaters, and dehumidifiers to remove water from porous structures. The mantra every technician memorizes is wet to dry, and we ensure water moves into the drier, warmer air to then be condensed or absorbed by refrigerant or desiccant dehumidifiers.
 
Do not delay your call to (603) 352-7251 for help with storm-related home flooding. SERVPRO of Cheshire County is ready and able to respond fast with the highest degree of professionalism.

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Why Professional Restoration Is Better Than DIY Methods For Water Damage In Your Dublin Home

7/5/2018 (Permalink)

Water damage to your home requires immediate attention.

Why Professional Restoration Is Better Than DIY Methods

There is a dramatic difference between small messes in your Dublin home and ones that inevitably require professional restoration to clean up. While you can usually easily tell the difference between the two, it is important to understand the risks associated with improperly or inadequately cleaning up and drying water damages to your house.

Regardless if this was just a simple error on your part or something completely out of your control, water damage to your Dublin home require immediate attention. Not only do you jeopardize weakening construction materials used to build your home, but persistent dampness could allow for mold growth in as little as three days.

Fortunately, our SERVPRO professionals are available anytime that you need us. Our extensive training and high certification standards ensure that we can handle any situation efficiently. From the moment that we arrive at your house, we get to work on assessing the full scope of the damage with a thorough inspection.

While many of the instances that we encounter only require mopping and light extraction/drying efforts, most substantial water damage might be present. To ensure that all of the moisture and dampness get completely removed, our SERVPRO technicians utilize thermal imagery. This equipment allows our team to look inside of wall cavities, under flooring and above ceiling spaces to properly identify problem areas.

Drying the area is one of the most important aspects of restoring water damage in your home. This step is where a lot of DIY homeowners fail, leaving moisture to weaken structural components in their house continually. Our professionals utilize heavy duty air movers and dehumidification equipment to extract all of the moisture present in the affected areas.

Overcoming water damage in your home does not have to be an overwhelming ordeal. Learning to identify simple messes from more complex ones can save you a lot of trouble and money, choosing to use professional restoration services to prevent prolonged and worsening damage. You can count on our SERVPRO of Cheshire County restoration specialists to help you clean up the mess quickly. Give us a call today at (603) 352-7251.

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Drying Up Water Damage in Your Dublin Home

6/24/2018 (Permalink)

Plumbing leaks can often happen unnoticed over time until you finally gain sight of the damage. Call SERVPRO when you see or suspect water damage.

Team SERVPRO Arrives Equipped With Tools to Help Efficiently Dry Out Your Water Damaged Home

Water loss incidents in your Dublin home might not be a common thing to see, but it is wise to prepare yourself for what you would do if it does occur. While you might get overwhelmed at first at the water spreading out through certain areas of your home, the right restoration approach can ensure that your residence returns to its original condition more efficiently.

While there are many reasons that you might experience water damages in your Dublin residence, among the most common of these is complications with the plumbing system. Everything from a persistent leak to the full out rupture can cause damage to areas of your home, and restoring this damage is a process that you should entrust to professionals who can get it done correctly and efficiently.

Entrusting this task to our SERVPRO professionals is a wise decision, as our team all must get trained to the high standards of both our company and the IICRC for restoration techniques for the industry. This fact can assure you that our technicians get well equipped to handle any situation we face.

Even without the need for extraction, drying is one of the most critical elements to water damage restoration in your home. This process is thorough, as any lingering moisture or dampness could continue to weaken structural components or create the appropriate conditions for mold and fungal growth.

Many tools get used by our SERVPRO technicians in the drying process from air movers and dehumidifiers to weighted extractors and our injectidry system. These implements get used to ensure that all of the present moisture gets removed from every area, including wall cavities and subflooring. Thermal imagery double checks the work that we do to ensure that all of the moisture is gone.

You can never prepare your home for the possibility of water damages, but you can put a plan together to call the right team to help you clean up the mess. Our SERVPRO of Cheshire County water restoration specialists are available 24/7 by calling (603) 352-7251.

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Slight Commercial Fire Damage can Severely Affect Rindge Area Bed and Breakfast Establishments

6/13/2018 (Permalink)

Several methods to remove soot damage are evaluated by our crew to determine the best solution for your fire damaged building.

Removing Fire damage from your business

A small snafu with an overturned candle or a frying pan that got too hot and caught on fire can both cause larger areas of your bed and breakfast home business in Rindge to suffer from bad odors. These odors, depending on what caught on fire, can range from mild and barely noticeable to extreme and heavy smells that make the area unbearable. Any unpleasant smells can cause a decline in your profits, as well as your good reputation.

Small businesses in Rindge with commercial fire damage often find it quite easy to restore the building's physical damage, as its visibility makes repairs seem more critical. Once things look perfect again, unexpected odors make themselves known. Certified by the IICRC, SERVPRO's restoration technicians understand that odors remain behind unless we carry out the necessary treatments to rid your business of all of the odor-causing particles.

Removing damaged materials and cleaning up the visible soot merely reduces the amount of odor occupants experience. Painting specific areas with a smoke-killing paint product helps immensely, but this only works for the specific area covered with a fresh coat. A significant portion of the soot that causes odors exist in other places where even the best equipment cannot mechanically reach and remove to prevent the production of malodors.

Once we eliminate the oily soot and greasy residues from the surfaces inside your bed and breakfast, thermal fogging conducted by our Odor Control Technician (OCT) forces the fog into the same locations the fire pushed the smoke. The heated steam carries odor-neutralizing agents which bond at the molecular level with soot and smoke debris on contact. Afterward, your business smells like it should again, "Like it never even happened."

SERVPRO of Cheshire County serves small businesses in the Dublin and Chesterfield areas, making fire damage a past disaster that no longer affects their daily operations. Contact us at our 24-hour emergency service line, (603) 352-7251, for the assistance you need to restore your business. Also, our employees are always available to assist you in making a READY Plan for your business. Doing so can save valuable time in responding to this and many other disasters that can cause extensive harm.

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Mold Damage Remediation Options for Residents of Walpole

6/11/2018 (Permalink)

Cleaning up mold on your property, thoroughly and safely, is what we are all about. Call SERVPRO right after seeing or smelling mold in your home.

Team SERVPRO Thoroughly Remediates a Mold Infestation at Your Home

After any water intrusion in your property, it is essential to dry the water-soaked contents and areas as soon as possible to prevent the possibility of mold damage. Most organic materials readily decompose after exposure to bacteria and mildew, which means you need to treat such situations with the urgency that they deserve to prevent further damage. We are providing some of the options that residents of Walpole should consider when they come across such an experience.
 
Our SERVPRO technicians understand moisture is the primary source of mold damage in your Walpole property. That is why we usually start by identifying and removing the source of the water. If the intrusion is coming from leaking plumbing, we fix the system as part of the remediation process. To prevent contamination and to spread the spores, we usually switch off ventilation, heating and HVAC systems that are on the site. If we notice that the filters of the HVAC systems are already contaminated, we can do a replacement.
 
It is the work of our SERVPRO technicians to remove both the non-contaminated and contaminated materials from the site before structural remediation starts. If we notice that porous materials such as carpets, ceiling tiles, and wallpaper have the contamination, we discard them off. In some instances, we use HEPA vacuuming to remove dust and spores from the surfaces of porous materials as long as they are dry and do not have any mold growth.
 
A combination of HEPA vacuuming, scrubbing, and scraping provides an option when cleaning and removing mold growth from semi-porous materials. If we are dealing with glass, tiles or any form of non-porous materials, we first scrub them before using any cleaning procedure. If the contamination was a result of sewage or floodwater, there might be a need to use disinfectants or biocides when cleaning.
 
Our SERVPRO technicians put contaminated materials in polyethylene bags to prevent spore dispersal, ready for disposal. Before we recommend any replacement, we carefully check on a material's structural integrity and level of contamination. After the remediation, we follow-up to be sure your home is back to its former state.
 
SERVPRO of Cheshire County is a trusted leader in mold remediation that offers 24-hour emergency services. Call us at (603) 352-7251 and learn more about the options that we offer.
 
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Dublin’s Commercial Water Damage Experts Discuss Planning Ahead

5/29/2018 (Permalink)

SERVPRO Provides a Plan for Dublin Business Owners to Help Prevent and Mitigate Water Damage

SERVPRO's ERP Emergency READY Profile Plan Helps Prevent and Mitigate Water Damage


When you own a business in Dublin, planning is essential. As many as 50% of businesses may not recover from an unforeseen disaster; the ones that survive usually have a preparedness plan intact.

If you develop a SERVPRO Emergency Ready Profile, you can avoid business interruption by having available an immediate plan of action. Having a strategy in place can help you reduce lost revenue due to commercial water damage in Dublin.

Knowing what to do and what to expect is the key to timely mitigation. Being ready for a mishap can give you peace of mind. Whether the issue is a small water leak or large flood, having a plan of attack helps speed up the entire process. An Emergency READY Profile Plan places you a step ahead if damage takes place; you may even be able to avert the incident from ever occurring.

First, our SERVPRO representative comes in and gives you a no-cost inspection and assessment of your facilities. Our SMR records any critical information we would need if a problem occurs. We then prepare a concise profile document that contains only the crucial information needed in case of an emergency. This package also offers a mobile app to guarantee access is at your fingertips.

Next, it is a good idea to prepare a way to get back into your building after a disaster. If you have an evacuation and re-entry plan, you can reduce downtime and more quickly re-activate your business. The ERP also confirms our IICRC certified SERVPRO team as your official emergency water and fire damage mitigation and restoration provider. Whether water, fire, mold, or a flood, you a better situated for any emergency.

The Emergency READY Profile Plan identifies the chain of command for us to get work authorization if anything were to happen. If we know whom to talk to, we can begin mitigation promptly. The ready profile also contains information such as the location of shut-off valves, electrical panels, and many other features. The packet also includes priority areas and priority contact information.

Filling out the ERP makes it simple for us to start work mitigating problems at your business shortly after a disaster happens speeding up the overall time the project takes to complete. Preparedness can make or break your business when things go wrong. For help getting your company prepared for an unwanted happenstance, call SERVPRO of Cheshire County at (603) 352-7251 seven days a week.

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Professional Mitigation Helps Protect Families after Disastrous Flood Damage in Dublin

5/22/2018 (Permalink)

SERVPRO Says Keep Your Family Safe from Flooding in Your Dublin Home

SERVPRO Can Offer Excellent Flood Water Removal and Cleanup and Restoration Services

Living in Dublin provides everyone with loads of lovely scenery and fantastic changes between seasons. Sometimes these changes bring undesired events to our front door, and then over the threshold.
 
If your Dublin residence happens to face flood damage, you know your home needs immediate professional mitigation that can stop the progression of a flood's destruction. Flooding is only the beginning of such a catastrophe. How you respond to this terrible event can determine the outcome that your home experiences. When you call us, We're Faster To Any Sized Disaster, meaning we also finish the work more rapidly. Quicker response from us helps minimize many of the different possible types of damage from ever developing, saving you money, as well.
 
Extracting the water left behind after flooding can reveal enormous amounts of silt and mud caked onto not only your floors but underneath furniture and inside cabinets. We remove this filth and clean your household furnishings. This may include a pack-out to our dry facility for cleaning and storage. Afterward, we proceed to dry things out and then begin restorative work, including odor control management. The many stages of mitigating after flood damage may seem complicated, but our highly experienced IICRC certified employees deliver results that make your home safe and comfortable once again.
 
Many items and materials become so damaged that protecting your family requires disposal of them. Typically, the final say on discarding elements rests with you and your insurance adjuster, if one is involved. While we can sanitize your entire kitchen, including cookware and serving sets, all food items that came into contact with the floodwaters can make your family seriously ill if they consume this potentially contaminated food. This disposal includes all canned goods, even though they may seem impenetrable. Groundwater from floods is always considered Black Water, full of bacterial, fecal, and chemical components.
 
SERVPRO of Cheshire County's professionals are ready to serve the area from Walpole through Keene to Rindge and all the way 'round our beautiful county whenever flood damage affects a home. Call us at (603) 352-7251 so our friendly mitigation specialists can assist your family in returning to a beautiful home once again.

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Quickly Remediating The Mold In Your Dublin Home

5/8/2018 (Permalink)

Moisture Fuels Mold Infestations in Dublin, Call SERVPRO for Remediation

Professional Mold Treatments by SERVPRO Ensures the Desired Outcome

While you might not think of mold damage as a common threat to Dublin homes, these occurrences happen more often than you might believe. Since mold spores naturally occur in the environment at a microscopic level, the only factors missing from the equation to form mold colonies are moisture, organic food source, and warmth. With the humid environment, you might expect in New Hampshire throughout the warmer months of the year, many cases of mold growth have to get remediated.

While mold damage might present itself in several ways for your Dublin residence, every home is going to differ from another regarding severity and overall damages. You might have read on the internet about DIY methods for removing mold that gets discovered in your home, but the truth is, these methods are rarely effective enough to remove the problem entirely.

Our SERVPRO applied microbial remediation technicians get certified to the high restoration standards of the IICRC. Their ability to combat residential and commercial mold and fungal growth is a testament to the involved training process they undertake and their expertise in the field. This fact makes our team a wise choice for any present mold that you find in your home, as DIY methods rarely impact the entire mold organism and only clean off the surface growth, while also running the risk of spreading the infestation.

From the moment that our team arrives at your home, we seek moisture sources and then get to work quickly sectioning off the affected area with air scrubbers running HEPA filters. This equipment prevents spores from spreading out of this quarantined zone. While removal processes get underway, an antimicrobial solution gets applied to structural elements with porous makeups to penetrate and affect the entire hyphae. Sanding and soda blasting can also prove effective for removing mold colonies seated on surfaces throughout your home. The methods depend on the actual mold infestations found.

Mold cleanup is never something that you want to put off. The problem persists and moves to new areas, spreading the colonies farther and causing more damage. Trust in the experience of our remediation specialists at SERVPRO of Cheshire County to help you overcome this presence in your home and get things back to the way they used to be. Give us a call anytime at (603) 352-7251.

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Commercial Water Damage in Your Dublin Restaurant

4/25/2018 (Permalink)

For Commercial Water Extraction in Dublin, Contact SERVPRO

SERVPRO Strives to Extract Water and Mitigate Damages to Your Eatery

The plumbing system in your busy Dublin restaurant puts up with much use. When many people are filtering in and out of bathrooms all the time, it is essential that you keep up with plumbing repairs and maintenance. Not only can plumbing problems like sewer backups and broken pipes cause water damage to your building, but also inconveniences and potential health hazards for your customers and employees.
 
Therefore, it is a good idea to have the plumbing system for your business maintained and regularly inspected. When a disaster or just a leak does strike, you could have plenty of commercial water damage to your Dublin restaurant to clean up. You want to do this quickly so your restaurant can be back up and running quickly, and to reduce revenue loss. That is where our staff at SERVPRO can help.
 
We understand time is of the essence in these situations, so we do not waste any time getting to your building to help you. Once we have removed any standing water, something we need to pay particular attention to is the flooring. In the case of ceramic tile, the tiles and grout joints are water resistant when they are installed over plywood. However, any cracks make the tile and underlying subfloor vulnerable to water damage.
 
Many times, the tile is unaffected, but water can penetrate the grouting, which causes the subfloor to warp or expand. Because of this, the tiles break apart at the joints and come loose. The tiles have to be reinstalled once the subfloor is dried and restored or repaired. It might be necessary to dry the floor from the bottom or to drill holes into the floor so we can adequately monitor the drying process. To check for moisture under ceramic tiles, SERVPRO technicians use a non-penetrating meter.
 
SERVPRO of Cheshire County wants to get your eatery in Walpole, Fitzwilliam, or Swanzey open for business as quickly as possible, but we also take care to dry everything thoroughly that was affected in the water emergency. By dialing (603) 352-7251, you can be helped by professionals.

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Characteristics of Smoke from Fire and Fire Damage in Your Jaffrey Home

4/15/2018 (Permalink)

Dryers and lint can, unfortunately, be the cause of a fire in your home. Contact SERVPRO to discuss remediation and fire prevention tips.

Team SERVPRO Understands the Fire Process, and How to Best Remediate the Damage Left Behind

Not many people in Jaffrey consider the danger of their clothes dryer in regards to fires. Sometimes a faulty appliance is to blame, but many fires can be prevented with the proper venting of your dryer. Reduced airflow from lint accumulation provides the perfect conditions for a fire. Lint is extremely combustible, so keeping your dryer free of it is essential.
 
Many newer homes have dryers located away from an outside wall, which means they are vented longer distances, and there are more places for lint to gather. Your home could be at more risk for fire and fire damage in Jaffrey from a lint buildup if your dryer has more extended venting. If you have experienced a fire already, contact our professional staff at SERVPRO for help restoring and repairing your home.
 
When dealing with fire damage of any kind, we also deal with smoke and smoke damage. During a fire, as burning materials decompose, they release gases, solid particles, and aerosols which become suspended in the air. These suspended gases, particles, and aerosols make up smoke.
 
The invisible components of smoke are gases. Oxides of nitrogen are made when organic compounds burn, and sulfur dioxide is made when inorganic compounds burn. SERVPRO techs understand that some of the gaseous by-products from a fire, like hydrogen cyanide and carbon monoxide, are very dangerous if people are exposed to the smoke during the fire. Once it has been extinguished, and the smoke has been dispersed and evacuated, gases are not a significant factor.
 
Besides fire gases, smoke consists of aerosols and fine particles as well. The solid particles of material that are not burned are usually small particles of carbon. Aerosols are very fine liquid or solid particles which are suspended inside gases. The particles, while suspended, are what makes smoke visible to us. They absorb odors, making soot stink.
 
Once smoke settles on surfaces, it is known as soot. These residues can contain different acids since sulfides and chlorides in smoke combine with humidity in the air or with moisture to make acids. Acidic soot residues cause corrosion and discoloration of materials over time.
 
Because of this, SERVPRO of Cheshire County works quickly to clean the residues from your home in Dublin, Swanzey, or Fitzwilliam after a fire, helping to prevent additional damage. As soon as the fire is out, contact us at (603) 352-7251 so we can restore your home in a timely fashion.
 
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Repairing Flood Damage in Keene

4/7/2018 (Permalink)

When water from a sink or washer flood your home, water can get under the flooring requiring a professional restoration team.

SERVPRO is Here to Help When You Experience Flood Damage in Your Home

Despite being so close to I-95 and the coast, Keene homes still deal with flood damage from much more common, and boring, water sources. A rusted out water heater or a refrigerator with a split water line can pour hundreds of gallons across the floor as quickly as a major thunderstorm.

When this type of flood damage happens in a Keene home, the water level does not usually climb very high unless it happens in a basement where there is no place for it to drain. That usually means it spares the interior walls from the effect of being underwater for an extended amount of time. SERVPRO understands that this does not mean the home is fine, however.

When flooding starts in the kitchen, there is a risk the water gets into the seams of the linoleum and starts to soften the glue. There is little chance of the surface pulling away from the concrete underneath, but this does allow air and water pockets to form.

To stop this, SERVPRO specialists remove the water and then examine the surface for raised points or curling seams that indicate a potential problem. We start by turning off the water if the homeowner has not already. Next, we use a combination of pumps and extraction wands to draw the water off the floor and out of the home.

Once the floor is dry, we look for any raised spots in the linoleum. We accomplish this step quickly before the glue hardens, making it more difficult to eliminate any pockets. We try to force the bubble out of the nearest seam, but if this is not possible, our IICRC certified technicians carefully cut a slit in the middle of the bubble, insert a small amount of fresh glue, flatten it, and then trim the edges to fit together snugly.

Returning any home to its original condition is not a simple procedure. If you are dealing with the effects of flood damage in your home after a broken sink, failed clothes washer or another source, call SERVPRO of Cheshire County today at (603) 352-7251. We are here for you.

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The Importance of Fast Response to Mold Damage in Your Walpole Residence

3/31/2018 (Permalink)

Finding mold in your home can be devastating. Contact our team at SERVPRO when you first see mold for a quick reply and great results.

Team SERVPRO Arrives on the Scene Ready to Remediate the Damage the Mold Infestation Has Caused in Your Home


You might surprise yourself to learn how many Walpole homeowners have little idea about the conditions that can allow mold and fungal growth in their house. While this occurrence is not something that is widespread by any means, the reality is that it can happen to any home at any time in the right conditions. Combatting these environments can help to ensure that your house stays mold free, yet for many, they do not realize that they have the appropriate environment for fungal growth until they already have colonies forming.
 
Mold damage in your Walpole home is nothing that you should put on the back burner and deal with at a later date. In fact, the more that gets understood about mold and fungus growth in your home, the more it gets attributed to health effects that could impact you and your family. This fact solidifies the need to have the situation resolved as quickly as possible, and done by professionals who have experience in mold removal and damage remediation.
 
Our SERVPRO mold remediation specialists get certified to the high standards of the IICRC. This training gives our technicians the latest methods and strategies for mold remediation for all varieties of mold and fungal growth. From the moment that our technicians arrive at your house, we begin sectioning off the affected area to prevent the spread of active spores to new areas of your home. This process involves shutting off your air conditioning or forced air heating and utilizing our negative air chamber and air scrubbing equipment to neutralize spores in the air.
 
Dehumidification is the next step to follow, which coincides with the removal of present colonies in the affected area. Our equipment deeply penetrates into the materials where the colonies seat, removing the entire organism and preventing further growth. Pulling the moisture from the air utilizes our large dehumidification equipment to efficiently do the job, though you might get encouraged to continue efforts on a smaller scale in this area of your home when the source of the moisture cannot get easily identified.
 
Finding mold growing in your home is not something that you want to allow to occur. With all that we know about the health effects that could result from exposure to mold and fungus, trust SERVPRO of Cheshire County to help you remediate the damage it has caused. Contact our specialists today at (603) 352-7251.
 
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Avoid Obvious Mistakes When Fire Damage Occurs in Your Keene Home

3/13/2018 (Permalink)

Attempting to clean fire damage on your own can cause further damage to your home.

Rely on Professionals for Proper Fire Damage Remediation

Most of us are anxious to clean our homes after a fire damage incident, but did you know you might waste your time and cause further damage if you do not seek professional assistance? If you are insured, working towards reducing the claims is necessary at this stressing time. Not all buildings in Keene are safe to re-enter after such incidents; it is crucial first to do a pre-inspection.

Our SERVPRO technicians can help you prevent further fire damage in your Keene property. If there is some water on your property, we work towards drying the area. We achieve this by installing fans and ventilation in the rooms. If the incident took place during warm weather, we could run a dehumidifier once we have shut all the windows. Sometimes when the weather is cold, we can opt to operate your heating system, and the cold air can help in moisture removal.

If you fail to thoroughly dry draperies, floors underneath and carpets, mold can start to grow and lead to permanent damage. We also know that copper and brass can corrode after exposure to smoke, so we use a copper cleaner to do the cleaning. As a safety measure, we wrap furniture legs using aluminum foil and remove oriental rugs from wet carpeting.

Soot is oily and to protect your household textiles, draperies and carpets from possible stains, our SERVPRO team attempts to remove it before deodorizing and cleaning items. When removing it, we may hold an operating vacuum cleaner nozzle just above the area with the stain. We avoid using an upright vacuum or vacuum attachments since the soot may be forced into the fabrics by the brushes.

Our team from SERVPRO also performs deodorization to remove smoke odor from draperies, carpets, and upholstered furniture. The deodorants that thermal foggers dispense eliminate the odors by neutralizing and breaking up their molecules.

SERVPRO of Cheshire County is an industry leader in commercial and residential restoration. Call us at (603) 352-7251 when you need remediation services, and we can make it "Like it never even happened."

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What to Do When Water Damage Becomes an Immediate Issue in the Keene Area

3/4/2018 (Permalink)

MIshaps Often Lead to Water Damage in Keene Homes--Call SERVPRO for Help

Rely on SERVPRO for Fast Water Removal Service

It is not an uncommon story: something has gone wrong in your home, and it has caused water damage. Whether this damage was caused by a broken sump pump, washing machine, too much rain, or anything in between, you need not worry about your Keene home. Professional help is not far.

A variety of complications can cause water damage in Keene. If too much rain falls this spring and that rain overwhelms your sump pump, flooding can occur as a result. Flooding in your basement can cause considerable damage to your property, as the basement contains the foundation of your home. For the protection of your home, it is crucial to address this issue immediately. This type of water damage can continually add to future structural problems.

Luckily, SERVPRO is nearby. Our IICRC certified technicians are excellently trained and reliable. Our technicians specialize in water damage restoration and can work swiftly and professionally. Not only can we efficiently remove all of the water from your property but can implement advanced drying techniques to ensure that no lingering moisture can cause further damage. Water removal and drying affected areas work in tandem.

We can address all types of water damage in your home. We are certified and capable of skillfully removing moisture from delicate items such as your floorboards or even your drapes. No matter the situation, if your property is damaged, we know the solution to the problem.

SERVPRO works with you to make sure all of the water damage in your home is well documented. We do this to make communications with your insurance company more manageable as we are willing to assist you with the claims paperwork. We want to make sure that you have the most stress-free experience possible while we handle the restoration of your home and restoring it "Like it never even happened."

Here at SERVPRO, we strive to achieve a level of excellence that enhances our reputation as trustworthy leaders in the field of cleanup and restoration services. We want to better the community by providing a service that is always punctual, professional, and effective. Your home is safe in our hands.

If your home suffers from water damage of any kind, do not wait. You can rely on SERVPRO of Cheshire County for 24/7 service. (603) 352-7251

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The Identification and Quarantine Processes for Mold Damage in Walpole

2/28/2018 (Permalink)

Containment Barriers and PPE--Personal Protection Equipment--Readies SERVPRO for Mold Remediation to Properties in Walpole

SERVPRO Establishes Containment Barriers During Mold Remediation Services

When SERVPRO representatives arrive at your home in Walpole to combat mold damage, the first thing they do is attempt to identify the source of the problem and establish a quarantine. From there, we can be relatively confident that mold cannot spread any farther in the home, and that we can concentrate our efforts on a smaller problem area. However, this is often easier said than done, as many quarantine arrangements can be complex and challenging to set up. Furthermore, locating the exact location and spread of mold is difficult without the aid of complex tools like moisture detecting thermohygrometers.

While you may have a general idea of where the mold damage to your Walpole home may have originated from, the nature of our work requires exact measurements, locations, and readings. Our moisture detection equipment and certified mold remediation training enable us to identify accurate locations, shapes, sizes, and spreads of fungal colonies in the home, even those that have not yet reached maturity and would be impossible to detect for the average homeowner. The focus of our work is to eliminate the threat of the mold, and without thorough detection, we cannot accomplish this goal. SERVPRO is a mold remediation company and not a mold assessor.

Once we have a clear picture of where the fungus is and how far it has spread, we can establish containment procedures for isolation purposes. By assembling plastic or poly sheeting, we can limit the migration of mold dust and spores into unaffected areas of the home. Depending on the size of the infestation, this can be over a single corner of a single room, a larger area, entire rooms at a time, or even the entire building. While we understand that quarantines can be an inconvenience for your household, they are essential if we hope to complete our work. We do our best to keep cleanup and remediation times to a minimum as we strive to make the entire process easier for you.
 
SERVPRO of Cheshire County provides mold remediation and related services to communities in the local area. If you have identified signs of mold damage in your home, contact us at (603) 352-7251.

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Water Removal from Basement After Heavy Rains in Dublin

2/25/2018 (Permalink)

Basement flooding can damage many things that you have stored as well as any exercise equipment. Contact SERVPRO for quick action.

SERVPRO Technicians Methodically Dry Out Your Flooded Basement and Lower Overall Humidity to Prevent Secondary Damages

Your basement in Dublin can flood at any time, even if it has never happened before. Most flooding occurs during heavy rainstorms. The flooding can occur from flow or seepage through your foundation floor or walls. Basements are inherently prone to flooding, as they are the lowest level of your home and usually partly or entirely below ground level. Rain can seep into your home through poor lot grading or an unmaintained foundation with cracks in it.
 
When rainstorms have caused flooding in your Dublin home basement, you need to act fast to get the water removal done. Water is quick to damage any belongings you may have stored in this area of your home, and additional damage, such as mold growth, can begin shortly after an area is saturated. SERVPRO is always standing by with the training and tools to help get your home dry again fast.
 
Getting your home dry fast is essential, and four factors affect how much time is needed for drying which includes how much water needs to be evaporated, the temperature of the area, humidity, and air movement.
 
When temperatures are between 70 and 90 degrees, drying occurs faster since hot air can hold more moisture. If heat is not available, SERVPRO staff may use portable heaters. The temperature in affected areas should ideally be between 70 and 80 degrees.
 
The more water we pump or extract from your structure, the less we have to remove with dehumidifiers. Liquids are faster and easier to remove than gases, and physical extraction is 1200 more times efficient than dehumidification. We use a submersible pump if there are two or more inches of standing water in your basement. We spend the extra time extracting to reduce drying time later. If there is carpeting in your basement, removing the pad first helps to speed things up.
 
Relative humidity is how much moisture is present in the air at a given temperature. Dehumidifiers are the most efficient way for us to lower the relative humidity. They remove the evaporated moisture from the air and return the affected area to its normal humidity levels.
 
The last thing important to drying is air movement. Air in your water damaged basement usually is humid and damp, slowing evaporation. When we blow the damp air out and bring in warm, dry air, it speeds up the drying process. We position the air movers correctly to help us and change the location of them as drying progresses to promote thorough, even drying of all surfaces.
 
SERVPRO of Cheshire County has the proper tools and experience to dry your basement in Swanzey, Walpole, or Fitzwilliam back out again after rainwaters have seeped in. As soon as you realize a problem, give us a call at (603) 352-7251 so we can get there fast and avoid further damage.

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Lingering Effects From A Small Fire In Your Jaffrey Bank

2/8/2018 (Permalink)

Don't Burn Up Your Bank Inventory in Jaffrey, Call SERVPRO for Fire Damage Cleanup and Restoration

Call SERVPRO for Fire Damage Restoration

Electrical fires can happen at a moment's notice and without giving off much of a warning. When it comes to professional establishments like the Jaffrey bank you manage, even a small electrical fire that sparks could lead to a high-stress situation. While your primary concerns rest with the sensitive information and money that you have on site, lingering effects from the fire can make it difficult for you to conduct routine business.  
 
When you are recovering from fire damage to your Jaffrey bank, getting things restored quickly is very critical to your overall business model. As a bank, you can always get assured that people are going to come into your establishment on a regular basis regardless if they have new business or not, but having your doors open is an overall statement of the dependability of your brand and convenience to your customers who bank regularly with you.  
 
While the extinguishing efforts were minuscule for a small electrical fire to your building, there are lingering effects which make it difficult for the employees and clients to want to be around. The odor is usually one of these lasting effects that make it hard to run a business, but SERVPRO has the tools and expertise to handle this symptom quickly and efficiently.  
 
With the use of a dense fogging machine, our SERVPRO technicians release a chemical compound onto the materials, surfaces, and air in the affected area where the fire occurred. The chemical itself is odorless, and when it interacts with noxious scent molecules present in the area, it neutralizes these molecules. Then a pleasant scent can be sprayed to enhance the ambiance and indoor air quality.

Smoke and soot damage might not be excessive in a localized electrical fire, but cleaning the area gives your building back its presentable appearance. Depending on the severity of the damages and its thickness, our technicians utilize scrubbers that run with a wet solution or dry to remove this film from the surfaces in the region of the fire.  
 
Your bank is a staple of the community that gets used every day that you are open, and it is because of this that you should seek out the professional assistance of our SERVPRO of Cheshire County team whenever you are facing an emergency situation like this. You can reach our certified restoration specialists anytime by calling (603) 352-7251.

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Drying Behind Cabinets After Flood Damage in Your Walpole Home

1/28/2018 (Permalink)

Cabinets can harbor mold if not dried out correctly. Make sure that the kick board is removed and checked for moisture after an event in your home.

SERVPRO Technicians Use Different Techniques to Dry Out Your Property Based on Where the Floodwaters Pooled

The weather in Walpole, just like anyplace else, can be unpredictable. You never know when severe rain or thunderstorms can blow through town. Besides wind and lightning strikes, torrential rains can also be a problem, causing flooding as the rain comes down faster than it can properly drain. When something like this occurs in your neighborhood, you do not have to face it alone.
 
Flood damage to your Walpole home from storms can be overwhelming to deal with. After your home floods, there is much work to be done in getting it back in order. That is why SERVPRO is always available to help you when you need. We can get to your home quickly, and we have the training and equipment needed to take care of the water and damages in your home.
 
Drying walls and floors behind or under cabinetry can be tricky. Walls behind cabinets take more time to dry since there are multiple layers of the cabinet back and drywall. The cabinets’ construction affects drying. If there is no back, we may be able to drill holes in the wall so air can circulate into the wall cavity. Once the wall is dry, we cover or patch the holes.
 
If the walls were exposed to moisture for an extended period, and the sheetrock could loosen, SERVPRO techs think about drilling holes in the top of the wall, which lets greater airflow into the wall cavity. If the wall is an exterior wall, the fiberglass insulation might also be saved using this technique.
 
The space below the cabinet is known as the toe-kick. It is usually made of a material which is less expensive than the cabinet boxes. Base molding could be mounted on the front of the toe kick. We remove the base molding and drill holes in the toe-kick to provide airflow under the cabinet. The area is treated with the right biocide, and then we use a vent system to force dry air back into the cavity of the toe-kick. Once the drying process is complete, the shoe molding or base are replaced.
 
SERVPRO of Cheshire County takes time to dry and clean all areas of your home thoroughly so that your home in Jaffrey, Chesterfield, or Troy is safe again after flood damage. Just get in touch with us at (603) 352-7251 any time you need us.

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Commercial Water Damage in Your Coffee Shop Ceiling in Keene

1/16/2018 (Permalink)

SERVPRO has commercial grade equipment and training to properly remediate water damage found in your business.

Minimize Damages by Calling SERVPRO at the First Sign of Water Damage

If you are noticing ugly yellow stains on the ceiling in your Keene coffee shop, you are dealing with water damage. Not only are these stains an eyesore, but the discoloring means you have either interior or exterior leaking. It does not go away on its own and just grows worse if unattended. Some other signs include musty odors, peeling tape joints, and an increase in mold growth.

Somehow, water has made its way into your ceiling and caused commercial water damage in your Keene business. The likely cause is a pipe or roof leak. Either way, the help of professionals is needed to get to the bottom of the issue and clean up the mess. SERVPRO is the right company to call, as we not only have the right equipment and training, but we work quickly so your business can be in full operation again as soon as possible.

Our team first identifies where the water damage started in the first place and then work with professional utility companies and plumbers to ensure your building is secure against any more loss or damage. We remove any debris and hazards and then start removing the water from your commercial building.

Once SERVPRO staff have removed all the standing water, we start the structural drying process using the latest techniques and industrial equipment. As part of the cleanup process, we also use special treatments to stop the growth of mold on your property. If we find the mold to be already growing, we can clean up and remove the mess. Your property is also decontaminated to stop any more issues with mold, and we work alongside certified environmental hygienists to get tests and clearances, so you and your staff have peace of mind.

Once your building is dry and clean, we can start repairing the areas of your property which suffered the damage from the water leak. We work with your insurance company to determine whether sections of drywall, cabinetry, or flooring have to be removed and replaced, or if they can be restored.

SERVPRO of Cheshire County takes the job of restoring your business in Swanzey, Fitzwilliam, or Walpole seriously. We do not waste time in getting to your property after you call us at (603) 352-7251, so you do not sustain any more damage.

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Is Mold Damage Common During the Colder Months in Dublin?

1/10/2018 (Permalink)

Steam from a hot shower can cause mold damage.

The Different Ways Mold Can Grow During Winter Months

People often believe that mold only grows when temperatures are warmer, thinking that winter in Dublin is a “mold free” time. With nearly 100,000 different strains exhibiting different growth requirement, mold can take you by surprise. We offer strategies to correct conditions that encourage molds to multiply and have the skills and experience to remove current colonies.

A house buttoned up for the winter in Dublin ironically may provide better conditions for mold damage than the same dwelling in the summer. When windows and doors are tightly closed, your home has a harder time maintaining a balanced humidity level. The steam from cooking, showering, and laundering contributes the moisture needed for mold spores to activate and grow. Our mold remediation team employs EPA protocols to rid your home of existing mold and educated suggestions to reduce the risk of future infestations.

Another way mold takes hold during the winter relates to the level of insulation near your roof line and the condition of your gutters. If your upper interior spaces leak warm air because of inadequate insulation or missing seals along joints, any built up ice and snow in your gutters may melt, force itself under shingles, and leak into your attic or upper living spaces. The trapped slushy mixture is called an ice dam, and SERVPRO inspectors often identify the clogged problem area by noting the spectacular icicles hanging from the affected gutters and downspouts.

Water soaking into an attic may go unnoticed long enough for mold to grow, typically after 24 to 48 hours. As the water migrates downwards, the mold follows, finally becoming visible as staining or leathery or feathery colonies on ceilings or walls. SERVPRO remediation experts use moisture monitors and scanning devices to locate the dampness or hidden pockets of water feeding the mold damage.

We contain the moldy areas, using plastic sheeting and advanced technology like negative pressure air scrubbers that filter and vent the mold particle-filled air to the outside. Then SERVPRO technicians remove and bag the mold, including any porous building materials, fixtures, or personal possessions infiltrated with the fungi. The moldy debris is disposed of according to local regulations for hazardous waste.

Then the SERVPRO crew members review the various reasons mold is finding sufficient quantities of moisture, and make suggestions to reduce winter interior dampness significantly. Examples include using exhaust fans in the kitchen and bathroom, and ensuring that your clothes dryer vent is clear and exhausting to the outside. Eliminating ice dams include clearing and repairing gutters and downspouts while concurrently upgrading insulation and sealing heat leaks in your home’s upper levels.

SERVPRO of Cheshire County is your mold remediation partner every season of the year. Set up an evaluation and schedule the remediation by calling (603) 352-7251.

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Smoke and Fire Damage from Matches in Keene

1/3/2018 (Permalink)

A simple match can cause fire damage to your home, call SERVPRO immediately after the fire is out if you experience a house fire.

SERVPRO's Highly Trained Technicians Understand the Smoke Damage Left Behind by a Fire

Some children in Keene have a fascination with fire, and the opportunity to play with matches presents a huge temptation. However, it is a dangerous situation as well, since most children do not realize how easily a fire can start and how quickly they can spread throughout a home. Many times, fires are caused by children playing outside with matches and the wind catching fire.

Matches need to be kept out of reach of any children, but sometimes accidents still happen. Fire and fire damage to your Keene home from matches is an unfortunate and hard lesson for anyone to learn. Once the fire is out, your home needs the help of professionals to get it cleaned and repaired back to its original state. SERVPRO has the training and tools to get the job done correctly and in a timely fashion.

One thing we have to fully understand about a fire is the smoke damage that is left behind. As smoke travels from its source, it flows around your home and obstructions with the air current which arrives it. Each thing in the way tends to pick up residues from the smoke as it passes by, acting as a filter. The farther the smoke travels from the source, the fewer residues it has.

SERVPRO techs know that smoke follows airflow patterns throughout your home, spreading residues within the structure. Convection currents many times follow the direction of heating mains and tubing in homes where hot water heating is. Smoke goes upward behind radiators, which results in more substantial deposits on walls right about these units.

Some areas of your home get more smoke residues than others because of the airflow pattern. The cavity above a suspended ceiling can also serve as an air return and have heavier smoke deposits than the ceiling underneath it. The cavity can spread residues to a broader area of the home as well.

Closed doors do not stop smoke. We might find heavier concentrations around or under closed doors, around the edges of carpets, and around cracks. As the smoke flows around and through cracks, it deposits heavier concentrations of residues.

SERVPRO of Cheshire County understands all the places to check for smoke and soot residues so that we can thoroughly clean your home after a fire to make it safe again for you and your family. Residents in the areas of Swanzey, Dublin, and Fitzwilliam should call us as soon as the fire is out at (603) 352-7251.

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How Can Professionals Help Deodorize Your Walpole Home After a Flood?

12/22/2017 (Permalink)

Walpole Flooding Can Destroy Carpets, Call SERVPRO for Fast Water Removal

Foul Smells Often Accompany Flooding Incidents, Get Water Removal Fast

Water damage after a natural disaster such as a storm, hurricane or floods can have a long-lasting impact on your Walpole home. Even after the standing water is removed, the residual moisture can cause many problems if not properly eliminated. One such problem is odors.

Here at SERVPRO, our IICRC certified technicians work round the clock to eliminate residual moisture and odor from your Walpole home after flooding. We use multiple strategies to eliminate even the strongest odors lingering after water removal. Here are some of the methods that our technicians use to help your home smell like home again.  

Deodorizing carpets
Carpets are notorious for developing a dank, foul smell after a flooding incidence. If the water is severely contaminated, the flooring material must be discarded. The odor can linger on long after the water is removed from your property if proper measures are not taken during the process.

SERVPRO technicians use EPA-registered disinfectants to sanitize both carpet and the underlying floor and eliminate the odor at its source. We also use Ultra Low Volume (ULV) Foggers and Thermal Foggers to combat tough-to-eliminate odors.  

Upholstery
Odor problem can be quite a huge problem if your upholstery is damaged during the flooding. SERVPRO technicians use some of the strongest deodorizers to combat upholstery odors. We understand that upholstery fabric can be delicate and use caution while cleaning and deodorizing such materials. Soft brushes and foams are often employed for cleaning.

Hard surfaces and floors
Even hard surfaces such as hardwood flooring and floorboards can develop a smell after flooding. We use EPA-registered disinfectant and foggers to eliminate odors from such surfaces.  

Walls, ceilings and other areas
Although walls and ceilings do not pose a significant odor problem, we make sure that they are treated with disinfectants and deodorizers to prevent any future issues. Our technicians also use deodorizing pellets to eliminate any sharp scents resulting from accumulated water.

The best way to eliminate odor problem is prompt water removal. Most issues arise due to inefficient water removal and drying.
Call SERVPRO of Cheshire County at (603)352-7251 today to schedule an appointment with our experienced and trained experts and get rid of that odor once and for all.

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An Answer For Water Damage Occurring In Your Keene Area Home

12/7/2017 (Permalink)

When a Squeegee Isn't Enough, Call SERVPRO for Water Removal in Keene

SERVPRO Can Inspect and Treat Water Intrusions to Mitigate Damages

With all of the hazards and unexpected problems that can arise after experiencing a water problem in your Keene area home, it helps to obtain a trained professional. We can help you avoid common dangers while helping you prevent secondary damages from forming.
 
If you are facing water damage on your property in Keene, give us a call. Our IICRC certified technicians are available 24-hours a day, 7-days a week, whenever tragedy strikes. Just remember, time is your worst enemy, the faster you act after a water problem occurs, the more likely you are to have a successful recovery.  

It only takes a small amount of water to cause significant damages to your home. Even if you think you cleaned everything up before the water had time to set in, SERVPRO technicians can help you be sure. We have access to infrared moisture detectors, hygrometers, and other testing equipment that makes locating water hidden in your home an easy task.

With the training we receive, the equipment we have access to, and many years of experience dealing with water problems just like this gives SERVPRO technicians a leg up. Our training helps us understand how to handle a variety of contents found in your home, allowing us to save many of your belongings and personal items that others might consider lost.  

It is our job to ensure your water damage restoration is as comfortable and stress-free as possible. SERVPRO technicians make every effort to provide you with quality, efficient services while producing excellent results. We take our job quite seriously and enjoy helping the members of our community when they need us the most. Whether you have plumbing problems, a leaky roof, broken pipe, or faulty appliance, we can help. We have highly trained technicians, advanced technology, and years of experience in the cleanup and restoration industry waiting to assist now.

Contact SERVPRO of Cheshire County to obtain the services that best fit your situation and get started on your road to recovery as soon as possible. (603) 352-7251

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How We Remove Water From Dublin Offices After Sprinklers Flood The Building

11/13/2017 (Permalink)

While sprinklers are an indispensable resource in your office's fight against future and potential fires, they can also cause significant damage.

Water Removal In Offices

While sprinklers are an indispensable resource in your office's fight against future and potential fires, they can also cause significant damage in their own right. Sprinklers can soak and flood an area or perhaps even the entire building, and may not halt their deluge even after the fire has been put out. Our water removal services for Dublin offices helps to both remove signs of damage from the building and keep sensitive items and documents safe. Here are a few steps we usually have to take to reverse damage from sprinklers in any commercial office.

Document And Item Recovery
Water removal for offices in Dublin typically involves the recovery and restoration of many varieties of items. Paper products, furniture, decorative features, and sensitive electronics are all common victims of water damage that require a professional touch to salvage. We combine the efforts of specialized contractors and our own well-trained and certified technicians to recover as much as possible and avoid costly replacements.

Water Extraction
In many cases, the sprinklers may continue to spill water for so long that we must bring in water extractors to pump out entire rooms or buildings at a time. Usually, we only need to use portable and lightweight extractors, but we also have access to bulkier truck-mounted variants if they are needed. Quick removal of standing water is essential to prevent mold damage from developing and to minimize direct impact from the water.

Complete Drying
To finish up our water removal efforts, we use air movers to accelerate natural air drying processes and whisk water droplets into the air. However, this also drastically raises relative humidity, so we use thermal and chemical dehumidifiers to collect moisture and transport it out of the building. Once this task is done, we can move on to damage restoration and repair efforts.

SERVPRO of Cheshire County is a locally owned franchise with national certifications and resources to provide your business with the best care possible after a disaster. Call us 24/7 at (603) 352-7251.

Click here for more about the city of Dublin.

Professional Fire Damage Restoration Services For All Rindge Area Residents

11/12/2017 (Permalink)

Getting help quickly from a professional fire damage remediation company like SERVPRO can help save your home from secondary damages.

SERVPRO Technicians Remediate the Damage After a Fire in Your Home

Dealing with damages caused by a fire on your Rindge area property can be a huge pain. Damages as a result of flames themselves, traveling smoke, or lingering residues and water exposure all require specific attention, as fast as possible. If you fail to get professional help immediately, additional damages can occur, making your home’s restoration take even longer.  

With that said, there are highly-trained IICRC-industry certified professionals available throughout the area. We specialize in fire damage restorations in Rindge, providing you with the qualified help you deserve. Our technicians can help get things back to normal as fast as humanly possible while maintaining the quality service level you expect.

SERVPRO technicians are available 24-hours a day, 7-days a week, regardless of when an emergency event occurs. By working with your insurance company, we help restore your home to a quality pre-damage condition and reduce repair costs associated with your restoration as much as possible.

SERVPRO gives you access to a variety of water removal equipment that helps with getting excess moisture from firefighting efforts out of your home before corrosion, rot, or mold becomes a problem. We also have fire damage restoration specialists that take the time to address damages to each item found in your home thoroughly, saving as many of your belongings as possible.

Smoke, soot, and other residues can travel farther and cause even more damage than the flames from a fire. Giving each area the proper attention involves using hands-on cleaning techniques that vary from job to job. Your home may require more detailed cleaning or have additional safety concerns that you may not be aware of without professional help.

SERVPRO technicians take restoring your home to the next level; we provide you with expertly planned out services and help return your home to a quality condition you can enjoy. We keep you informed throughout the process and confident that you made the right choice.

SERVPRO of Cheshire County is your answer for fire-related emergencies that occur in your home. We are a locally owned and operated business that cares about our local community; call today. (603) 352-7251

For more information about the City of Rindge, New Hampshire visit:  http://www.rindgenh.org/

Two Drying Systems To Dry Your Water Damaged Bathroom In Dublin

11/2/2017 (Permalink)

Water damage in your bathroom needs the help of a professional team, so it is cleaned up thoroughly and quickly.

Drying Your Water Damaged Bathroom

When you wake up to discover you have water damage in your Dublin bathroom, it is not a good start to the day. Whether the water all over the floor is from a toilet that is overflowing or a leaking sink, this issue needs to be taken care of right away. Water sitting on the floor in a bathroom upstairs can leak through the ceiling down below and cause more damage, flooring and subflooring can be destroyed, and mold can begin to grow in a day or two.

Water damage in your Dublin bathroom needs the help of a professional team, so it is cleaned up thoroughly and quickly. SERVPRO staff can help you anytime you are in need. We are trained and certified to take care of water damage of all kinds. To properly dry a structure, we must remove moisture from the air. To achieve a balanced drying system, we use two systems – An open system and a closed system.

A system that is open exchanges the air inside your home that is moist with the outside air that is drier. To exchange air, we open windows and use air movers or fans to ventilate the structure. The method used here only works when outside air has fewer grains per pound than inside air. For the best drying conditions, the outside air should be of a higher temperature and a relative humidity that is low. The difference between the specific humidity of outside and inside air is essential as well.

A closed drying system closes the affected area of the home off from the air outside and from areas which were unaffected. SERVPRO techs use dehumidification equipment to dehumidify the inside air. For it to work, we have to control the indoor environment with dehumidifiers and air movers. It is easier to dry smaller areas, creating a drying chamber by hanging plastic sheeting around areas affected by water damage or closing windows and doors. Air conditioning could also be used to help dehumidify.

SERVPRO of Cheshire County takes the drying of your home seriously. We have the training and equipment to do the job efficiently and quickly, so do not hesitate to reach out to us at (603) 352-7251 when you have a water damage emergency in the areas of Dublin, Keene, or Rindge.

To learn more about the city of Dublin, New Hampshire visit http://townofdublin.org/.

Solutions To Lingering Smoky Smells After Rindge Fire Damage

10/24/2017 (Permalink)

Recovery after a home fire is a complicated maze of clearing debris, remediating water damage, cleaning up soot and other residues, and repairs.

Lingering Smoky Smells After A Fire

Recovery after a Rindge home fire is a complicated maze of clearing debris, remediating water damage, cleaning up soot and other residues, and performing repairs and decorative touch-ups. Experience, training, and cutting edge-equipment permit our specialists to deliver a restored building, clean and inviting. Residual smoky and other fire damage derived odors that persist, however, indicate the job is not complete.

Depending on the source and the fuel, fire damage odors in Rindge can remind homeowners of the disaster for a long time after restoration. Smoky odor has a severe effect on the emotional health of the family who almost lost everything in a fire. Fortunately, effective and permanent deodorization strategies are available, and we make sure our work crews train at both basic and advanced levels, able to liberate your home from these disturbing and unpleasant smells.

Deodorization is a four-step process and sometimes requires a step to be repeated to eradicate an odor. Individuals also experience smells differently. SERVPRO pledges to work with homeowners until every member of the family is comfortable in feeling that the fire damage odors are no longer detectable.

First, SERVPRO crews remove the source of the odors. Much of this happens during the general cleanup, but a search for odor-bearing materials after the initial physical restoration may reveal charred or melted objects in hidden or overlooked areas. Properly discarded, removal of these objects eliminates the cause of the smell.

Second, SERVPRO crews clean surfaces coated with odor-causing residues. Residues removed in the original clean-up may leave an almost undetectable layer that continues to emit odor-causing particles. Odors also migrate during and after fires to areas of the home seemingly unaffected. A thorough cleaning where odors are detected, perhaps with stronger cleansers and solvents, may take care of the odor.

Third, SERVPRO crews troubleshoot any odors that persist by using odor neutralizing techniques that recreate the conditions helped odors to penetrate and migrate. Flooding areas with sanitizing, neutralizing, and digesting professionals products, paralleling the water used to extinguish the fire, may work for water-borne odor. A spray or thermal fogger that mimics the combustion that spread odor carrying particles may defeat air-borne smells.

Specialized equipment such as hydroxyl generators or, in extreme circumstances, ozone machines is another resort for tough odors. As with thermal fogging, these machines cause a process that changes the chemical composition of the odiferous particles, rendering them odorless.

Fourth, SERVPRO crews consider sealing surfaces to prevent the odor vapor from releasing into the air, a technique used in situations where other methods are impractical. Examples might be painting walls and trim or coating interiors of HVAC systems with sealants.

SERVPRO of Cheshire County intends to restore every aspect of your home after a fire and perseveres even with challenging tasks like deodorization. Call (603) 352-7251 to get the recovery work rolling as soon as the firefighters release your property back to you.

Click here for more about Rindge.

Restoring Dublin Flood Damage

10/20/2017 (Permalink)

Let SERVPRO help you make the decision about what furniture to save or let go and restore your home after flood damage.

SERVPRO Helps Make the Decision to Restore or Replace Your Furniture After a Flood to Keep Your Home Safe and Clean

After a significant storm, Dublin residents have to make tough decisions. The resulting floods turn what were once family heirlooms into a pile of scrap. Bedroom sets and other furniture older than some cities in our country are now worth little more than firewood.

Dublin flood damage decisions can be even more difficult, but getting assistance from a professional remediation company helps. SERVPRO has helped many of our neighbors determine what is salvageable and what has to be thrown out. For items salvaged, we can also work with the major insurance companies to make sure you get what your policy owes you.

We make our recommendations based on guidelines issued by the Institute of Inspection Cleaning and Restoration Certification (IICRC). As an example, a sofa that was in the water just up to its legs causes some minor damage and perhaps ruins the finish on the legs. It is relatively minor in cost, and an insurance company signs off on the repair work.

If the sofa was in deeper water and the upholstered material has begun to shrink, or the color has begun bleeding into the water, it is not replaceable without significant expense. In most cases like this, insurance companies determine it is cheaper to replace the item rather than attempting to restore it.

If the owner still decides to restore it, SERVPRO can do that. We make sure the customer understands that there are no guarantees because of the damage, but if they agree, we do our best to return the item as close to its pre-flood condition as possible.

We use air movers to dry the legs and the upholstery. The machines can be adjusted to gently blow warm air over the wood and fabric to prevent warping and shrinkage. There is little to do for lost color pigments, but if the location is near the bottom of the sofa, it may not be too noticeable and is acceptable to the customer. Technicians can also refinish the legs to match the original color.

Our goal is to help you put your home back together. It sometimes means making hard decisions and letting go of a few items to make a safe, clean home for your family once again. If you are in this situation now, call SERVPRO of Cheshire County at (603) 352-7521 today. We are here for you.

Visit http://townofdublin.org/ for more information about Dublin, New Hampshire.

Basement, Crawlspace, And Carpet Water Removal In Dublin

10/3/2017 (Permalink)

Water emergencies occur when homeowners least expect them.

Water Removal

Water emergencies occur when homeowners least expect them. It could be a burst pipe, a flood, or a broken appliance such as a water heater or dishwasher. Regardless of the source, unexpected flooding puts your home at risk and requires immediate water removal action.

At SERVPRO, we offer advanced water removal services for residents in Dublin and its environs. When you call us, we provide a detailed outline of our processes and answer all your questions to help alleviate your anxieties. We tell you about your options, what to expect, and how we can help. Our technicians are professionally trained and certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC).

Our services include flood cleanup, sewage water removal, basement water removal, carpet water removal, and mold cleanup. The restoration process is designed to eliminate rot, rust, and mold damage from the flooded house. Our emergency water extraction equipment is efficient at pumping out excess water to prevent serious water damage on structural components and property therein.

SERVPRO understands that exposure to sewage damage, which may accompany the water leakage in certain instances, is a serious health hazard. Neglecting to clean up sewage water damage can lead to an unhealthy and dangerous environment. Our water removal experts use various techniques to extract excess water from the basement, crawlspace, and other places where it may have traveled. We also have industry-standard antimicrobial products that can kill any bio-hazardous contaminants in the water.

Flooded carpet, in particular, can contain mold and other microbes that have damaging repercussions on any material they colonize. Carpets that have sustained extensive water damage, or have been wet for more than 24 hours, should be removed. SERVPRO Professionals can wash the underlying floor with an antimicrobial solution to get rid of any bacteria lingering behind. Carpet mold damage is inevitable in areas prone to wet conditions if quick water removal services are not provided.

When you need a quick and reliable water removal service in your area, SERVPRO of Cheshire County is there to help. We have an emergency water damage and flood damage response team on standby 24/7, every day of the year. For any help, call us today at (603) 352-7251.

Visit http://townofdublin.org/ for more about the city of Dublin, New Hampshire.

Stopping Mold Damage in Dublin

9/27/2017 (Permalink)

Moisture causes mold to grow along with a food source, such as drywall. If you discover mold growth on your walls, call SERVPRO to remediate.

How Mold Grows and Spreads in Your Home

Mold is nearly everywhere in Dublin. The only places you do not find its spores are surgical theaters and clean laboratory rooms. Fortunately, the mold is not a threat unless it has certain conditions.

Mold damage in a Dublin home happens when these spores come into contact with enough moisture and food at the right temperature range. Since that range is about 68 to 86 Degrees, that covers most homes in New Hampshire and around the country, year-round. To stop mold and restore the damage, SERVPRO technicians have studied each growth pattern and determined the best way to interrupt it.

Spores are dormant until they come into contact with water. It takes very little moisture to cause several to expand, extending hyphae out. These structures grow out over and into surfaces, searching for a food source like wood, cellulose, natural fibers like wool and cotton, and drywall. Since it is impossible to remove all of these materials, our technicians pull down and dispose of those pieces already infested.

The temperature range for mold growth is also the comfort range for homeowners, raising or lowering it past those levels is difficult and expensive. Those levels must be artificially maintained to prevent future growth, which would be even more challenging, especially in cooler months.

Because of these factors, SERVPRO concentrates on removing the moisture source and then cleaning existing mold. The source inside a home is usually from a dripping or otherwise damaged pipe. To find the source, we trace the mold growth to locate the starting point. It usually gives us the moisture source so we can identify it and repair the leak, be it a pipe or even minor damage to the roof. Our technicians can repair all of this, to include replacing a roof if needed.

Once we stop the leak, we use anti-microbial sprays to destroy the active spores. If we find infested building material, we remove and dispose of it. It is necessary to destroy the mold first as that lowers the chance of accidentally spreading spores as we remove the infested pieces from the house.

For more information on what SERVPRO of Cheshire County can do to clear your home of mold, call us today at (603) 352-7251. We are here for you through any other type of disaster.

Click here for more information about Dublin, New Hampshire.

Professional Remediation of Smoke and Fire Damage can Save Your Dublin Apartment's Deposit

9/12/2017 (Permalink)

Smoke and fire damage can make your apartment uninhabitable. Contact SERVPRO and we'll work on getting you back your entire deposit.

SERVPRO Technicians Expertly Handle Your Smoke and Fire Damage Emergency

Few landlords in Dublin deem 'normal wear and tear' to include smoked-up walls or charred carpet holes. Finding this kind of damage in a dwelling during a move-out inspection is often grounds for forfeiture of the deposit paid when you first moved into the unit. Therefore, restoring your apartment's interior when such situations exist becomes crucial to have your funds returned to you when moving to another location.
 
Renting an apartment can help you save money for larger purchases, but unrepaired smoke and fire damage in Dublin can take that all away from you. Smoke damage can cause the same problems. SERVPRO can remove the signs that a problem ever existed so you can present your former home to the landlord in as good, if not better, shape in which you first rented the unit.
 
We specialize in removing all traces of the damage like greasy cooking messes, cigarette smoke, small burn marks on carpets and other surfaces, and other visible evidence. Strong odors can also create problems with a landlord who believes that it could cause future tenants to refuse to rent the unit, but we can eliminate bad odors, also.
 
Because we maintain a high level of discreteness when dealing with our clients, you can rest assured that we never divulge your apartment's details to your neighbors. We also aim to provide the highest possible quality services, so we take the time to earn IICRC-backed certificates in Carpet Repair and Reinstallation (RRT) and Fire and Smoke Restoration (FSRT). Regardless of how bad you might think a situation is, we can help. When we finish, your apartment should look and feel “Like it never even happened.”
 
At SERVPRO of Cheshire County, we include the renters in our community as vital partners in our local economy. Without rental income, property ownership in our area would not thrive. For all your smoke and fire damage needs, contact us at (603) 352-7251, 24/7, every day of the year.

For more information regarding Dublin, click here

Dealing With Flood Damage in Keene After A Storm

9/8/2017 (Permalink)

When floodwaters affect your entire region, it's time to call the trained technicians at SERVPRO to remediate the damage in your home.

Removing Water Correctly After Flooding is Key in the Remediation Process

Although the attention is directed South right now, flooding can happen along our Eastern coast just as easily. Successful restoration of homes and property after a hurricane or any other storm depends in part on how quickly a response team arrives and when they start working.

Cleaning up flood damage in Keene after a storm can take a significant amount of time. It is important that a homeowner can contact a service and receive an immediate response to their request. It is why SERVPRO maintains a Response Team on a 24-Hour recall.

We know from years of experience that arriving at a home within an hour after the request for help is worth days of work and potentially thousands of dollars. The faster we can pump out any standing water means that walls, floors, and carpets start to dry out that much quicker. Depending on the size of the structure, our technicians can finish the job in less than a day. Even in larger homes (i.e., a mini-mansion), we take no more than two.

With the water gone, we start work on two keys tasks; drawing out water trapped in carpets and wooden floors as well as drying out walls with excessive moisture. For carpets and floors, we deploy several types of water extraction wands. These vacuum tools are designed to remove water without causing harm to the nape of the carpet or further damage to the surface of wood floors.

Removing moisture from walls and ceilings is a time-consuming task, but doing it right means we do not have to remove and replace ceiling tiles or drywall. Removing moisture is also a cost-saving option in most cases. Technicians set-up dehumidifiers to draw water from the surrounding air. Our larger units can remove over 20 gallons from the air each day.

Other Response Team members establish air movers at key positions in the affected rooms. These devices direct warm, dry air across wet surfaces to force out the moisture where the dehumidifiers trap and remove it. Drywall is fragile when wet, so we carefully control the temperature of the air movers to avoid damaging it.

Using these techniques as part of an overall restoration plan means we can help you return to a dry, safe home as quickly as possible. When you need our services, call us at (603) 353-7251 immediately. The SERVPRO of Cheshire County Response Team is here to help.

For more information regarding Keene, click here

Understanding Washing Machine Leaks in Your Dublin Home

8/16/2017 (Permalink)

Washing machines are helpful especially if you have a family. Should yours leak from the supply or the machine itself, call SERVPRO to remediate.

Our SERVPRO Technicians Arrive Quickly on the Scene of the Water Damage to Prevent Any Secondary Damages from Forming

When you have a washing machine installed in your home, it offers up a huge convenience in keeping your family’s clothes clean. However, you could have a huge mess on your hands if the washing ever backs up, overflows, or is installed poorly. In a short time, your laundry room floors and any rooms nearby can be saturated with water which uproots tile flooring, seeps into floor joists and walls, and permeates carpeting and padding. If you do not clean the water up right away, you have a breeding ground for mildew, mold, and must odors which can weaken your home’s structure if not treated.
 
When leaks happen from the supply line of your washer, the water which leaks onto the floors of your home is clean. Most other water, however, is filthy, whether it comes from the sewer pipes or current load of dirty laundry, and can spread bacteria and water to nearby areas, besides creating other water damage issues in Dublin. After a washing machine problem, the biggest challenge is cleaning up properly. You not only need to dry the area thoroughly, but sanitize it as well to prevent mildew, mold, and offensive odors.
 
SERVPRO, a professional water damage remediation company, can come to your rescue in a situation like this. It is in your best interest to give us a call when you are facing a water damage disaster, as we specialize in all kinds of water damage restoration. If the damage is not properly cleaned up and your home dried, even from a small event, you can be looking at a lot of damage to your home.
 
Other causes of your washing malfunctioning can be due to it not being properly installed. You need a professional service to ensure proper installation to avoid accidents such as this. Hoses on you washing machine may also fail due to age. Hoses have only an approximate lifespan of five years before they need replacing.
 
The water level switch may fail, especially if there is a kink, clog, or small hole in the hose. Alternatively, the water inlet valve can break and not stop the flow of water into the tank.
 
No matter the issue, SERVPRO of Cheshire County can be to your home quickly with professional grade equipment to extract the water from your home and dry it out again. Just get in touch with us at any time by dialing (603) 352-7251.
 
For more information regarding Dublin, click here

Commercial Property Owners in Keene Turn to SERVPRO for Assistance with Fire Damage Restoration

8/8/2017 (Permalink)

Keene People and Places Trust SERVPRO for Fire Damage Restoration

SERVPRO Is Always Ready to Assist with Emergency Smoke & Fire Remediation Services in Keene

Our team is currently working on a job in Keene where a 4-alarm fire caused severe damage to two apartments above a well-established men’s clothing store. After Southwest N.H. and Mutual Aid firefighters successfully doused the flames, the owners of the structure, the Wichland Family called in SERVPRO.

After a thorough inspection of the Keene area property, we found extensive fire and smoke damage, as well as some water damage. One of the apartments required a complete demolition and reconstruction while the below unit had significant problems caused by water used to get the flames under control. Fortunately, the fire spared the men’s clothing store, which opened without incident the next day.

While our restoration of this property is still underway, SERVPRO would like to thank the Wichland Family for the opportunity to provide them with excellent services and reiterate our commitment to the ongoing project. We would also like to express a sincere thank you for the heartfelt letter placed in yesterday’s Keene Sentinel; we are honored to be among those chosen to respond to assist with your emergency.  Derek and Ryan Paul owners of SERVPRO are touched by the Wichland Family's published "Thanks to our Community" kudos.

Without the support of our customers, SERVPRO would not have the trust of the community. We intend on continuing to provide property owners with a variety of emergency response services that include fire, water, and storm damage, as well as mold remediation throughout the area. Our technicians make every effort to provide you with solutions to problems that develop on your residential or business property and put our IICRC-industry certification, equipment, and resources to the test every day.

With staff and crews available 24-hours a day, 7-days a week, we can quickly respond to many problems that affect members of our local community. We have technicians ready to handle any size job you have in mind while also having the ability to think outside of the norm to produce the quality results you deserve.

Contact SERVPRO of Cheshire County for assistance with emergency situations that occur on your property in Keene, Jaffrey and Rindge. You are not alone; we also live and work in this great community. We have quality professionals standing by ready to respond, immediately. (603) 352-7251

The first responders for Keene.

Take Our Advice To Avoid Further Mold Damage In Rindge

8/1/2017 (Permalink)

Moisture and Mold Work Together to Damage Homes in Rindge--Get SERVPRO for Remediation

SERVPRO Tips Reduce the Re-occurrences of Mold Proliferation

Mold spores await just two substances to multiply and grow -- water and a supply of organic matter to eat. Limit one of them, and you keep microbial outbreaks from destroying your home. Talk to the experts in mold remediation at SERVPRO about helpful hints that keep mold from coming back.
 
When you survive an outbreak of mold, damage like this to your Rindge home is an experience you really prefer not to repeat. Take full advantage of both the experience and the expertise we hold with regard to mold and how it grows to take some practical steps that minimize the chance of it disturbing your life again after remediation.
 
First and foremost, realize that even an industry leader like SERVPRO can never remove all mold spores from your house. Mold spores are an essential part of our environment, breaking down organic material so that it can be used again as nourishment for plants in the world around us. Some fungi directly improve the lives of individuals, examples being medicines, yeast for bread and molds for cheeses. These organisms usually live in balance with humans, and we inhabit the same places constantly.
 
The only way to keep your home free of unwanted and destructive mold colonies is to reduce the moisture that activates the spores. Our managers are eager to discuss strategies with you to limit the exposure mold spores in your home have to water. SERVPRO technicians know that just a small amount of water and 24 to 48 hours is all it takes to give mold a head start.
 
We suggest that after a water intrusion, contact SERVPRO restoration professionals before those 48 hours expire. Ignoring leaks or simply letting flood water recede are two of the most common reasons mold flourishes in a home. Failing to investigate unusual earthy or musty odors also put your home at risk of mold outbreaks as the organisms do not need sunlight to grow. Hidden mold colonies under appliances, in closets or between walls are remediable if you act when that characteristic smell announces a problem.
 
SERVPRO also counsels homeowners to install and use exhaust fans, air conditioners, and dehumidifiers appropriately and consistently in humid conditions. Mold grows easily when the air humidity tops 70 percent. Collections of damp articles are also mold breeding places, such as piles of damp laundry, wet outerwear that is not allowed to dry out and spills that puddle up without mopping.
 
SERVPRO of Cheshire County has practical advice to keep you from becoming a repeat mold abatement customer. Give us a call at (603) 352-7251 for a consultation to reduce your risk.

A Quaint NH Town is here.

Recurring Odor Issues After any Type of Commercial Fire Damage in Keene Hotels

7/31/2017 (Permalink)

Hotel rooms need to be free of unpleasant smells. If you have a fire or water damage event, contact SERVPRO to remove any lingering odors.

SERVPRO Technicians Focus on Remediating Fire Damage Including the Lingering Smell of Smoke

Hotel guests come from all different ethnic backgrounds and geographic locations and have specific reasons for traveling. Meeting hotel guests' needs and expectations include the normal situations as well as those that are highly unique. One that plagues hotel managers is complaints based on opinion, such as how a room smells.
 
Residents, tourists, and business executives who visit hotels in Keene can often detect smoke odors caused by past commercial fire damage. Any smoky-like odor can be highly disturbing to sensitive individuals. The root of an ongoing and steadily lingering odor can often be discovered quickly by SERVPRO professionals. Not all fire damage must be created by out-of-control blazes, and sometimes, guests fail to advise hotel staff of small fires that have happened. If a fire involved only removable items, the scent could still permeate walls, carpets, and draperies.
 
Depending on the odor's source, our technicians, relying on their IICRC training, can do one or more of several techniques that are long-lasting and quite effective. When carpeting is the source, injections into the carpet's pad with deodorizing liquid can be a highly effective solution. If fire damage has created a stench to envelop the walls, we can repaint them so they are resealed and fresh again. Draperies and upholstered items can be successfully cleaned at your hotel or our site, removing any unpleasant odors and imbued with a fresh scent again.
 
If guests complain to your staff about such situations, making sure that the problem is resolved can help prevent negative feedback posted online from adversely affecting future reservations. Showing a readiness, in addition to a willingness, to make things right for guests and to ensure their comfort can help your hotel's image. Guests in this type of situation are likely to be relieved that you are willing to do something, and possibly more prone to give your hotel and staff glowing feedback. Even if this is only on their social media profile, what they write can help many future guests decide to reserve a room at your hotel. This applies to fire damage-related issues and everything else that affects the quality of their experience.
 
SERVPRO of Cheshire County wants to help make your hotel as pleasant as it possibly can be for your hotel guests. If fire damage of any size has left behind unpleasant smells that are negatively affecting your guests, call us at (603) 352-7251. Our office is open 24/7, and we can help right away.

For more information regarding Keene, click here

Hurricane Effects In New England Cause Local Flooding in Jaffrey

7/8/2017 (Permalink)

Too Much Water in Your Flooded Jaffrey Home? Contact SERVPRO for Emergency Service

Water Removal is Crucial to Mitigate Damage, Call SERVPRO

The entire East Coast of the United States braces each summer, concerned about the effects of tropical storms and hurricanes. Even in New Hampshire the force of a named hurricane making its way north can be shocking. SERVPRO awaits each hurricane season with confidence in its trained workers and specialized equipment.

Severe storms, moving up from the Caribbean still pack a punch days later, causing flood damage to your Jaffrey home. Persistent and heavy rains saturate the soil, and aging roofs and gutter systems discharge the water through your foundation into your basement. Several inches of water must be removed, a job for our professional restoration company. We can even supply portable and trailered-in generators to power our extraction equipment.
 
The power water has to damage dwellings is well known. SERVPRO knows how to rid your home of water and stop the damage from progressing. More importantly, we have the training and the experience to transform your living areas back to the condition they were in before the flood. The key to turning back the clock on flood damage is an immediate call to set up an inspection and to develop an individualized plan for your house.
 
Powerful truck mounted pumps, and water extractors remove standing water and pull lingering moisture out of carpeting or other floor coverings. Speed is essential when dealing with flood waters. If wetness remains even 48 hours, mold growth is possible in your basement. Residual moisture is monitored with precision instruments and reduced using air movers and dehumidifiers.
 
SERVPRO technicians also seek out hidden pockets of water, common in basements with cinder block construction. The cells in a block fill with water behind the face of the wall and feed mold if not removed. We have imaging technologies to find the hidden water and drain the areas with small holes drilled through mortar joints or at the bottom of individual blocks.
 
Often mechanical systems including heating and cooling are located in the flooded areas. SERVPRO evaluates if it is safe to operate the systems so recently immersed, and works with other contractors to restore their safe function. Families also store items in basements, and we help homeowners inventory and examine articles submerged. We offer advanced drying methods for non-washable items like electronics, books, and documents. This may range from freeze drying documents in a process called lyophilization to ultrasonic immersion bubble cleansing of soft fabrics.
 
SERVPRO of Cheshire County is ready to respond if heavy rains cause flooding in your home. Call (603) 352-7251 anytime, day or night, to schedule an inspection and service.

Learn more about Jaffrey here.

Is It Possible To Prevent Mold Damage To Your Jaffrey Home?

6/21/2017 (Permalink)

Mold Remediation in Jaffrey? Call SERVPRO

Not Totally, So Rely on SERVPRO for Professional Mold Remediation

Mold is a serious issue for homeowners. Mold looks unsightly, often gives off a distinctive and unpleasant odor, and can even cause health effects or damage to your house and your belongings. One thing mold loves is a damp environment, and high humidity can be a factor in providing such an environment. Now you might say that New Hampshire is not as humid as, say, Florida or Louisiana, and that is quite correct. However, New Hampshire can still get quite sticky, and it can certainly rain plenty, both of which conspire to create an ideal breeding ground for fungus.
 
Perhaps you wonder if it is possible to prevent mold damage to your Jaffrey home. It is important to know how mold functions. Mold spores are microscopic and are present in many places indoors and outdoors. Spores can easily enter your home on your clothing or footwear, or in the fur of a pet. Spores are everywhere.
 
Some cleanup companies claim they can remove mold; do not trust them. It is not possible to eliminate mold completely. That is why we recommend calling SERVPRO: Our IICRC-certified technicians understand the science of mold growth and how best to contain it.
 
Our professional teams have all the equipment necessary to thoroughly clean your home of mold, including HEPA vacuums, air scrubber machines, powerful detergents, and even fogging machines. We use a range of cleaning actions including vacuuming, scrubbing, wiping and dipping to deal with fungus.
 
After your SERVPRO visit, is there anything you can do to help prevent a recurrence of mold? Yes, there are some things. One of the most important things is to keep the humidity in your home below 45, which you can do using a dehumidifier. Our team uses dehumidifiers to dry out your home to an acceptable level before we leave and we use moisture meters and probes to be sure we have done a thorough job.
 
Keep an eye on all areas of your home and deal with any damp immediately. Your house needs adequate ventilation to discourage mold growth, and you might also consider using mold retardant paints in areas such as your bathroom, kitchen and laundry room. Sun filled rooms also discourage the growth of mold.
 
Although it is not possible to completely remove or prevent mold, you can discourage its growth by staying vigilant and by calling SERVPRO if you spot any growth. Contact SERVPRO of Cheshire County at (603) 352-7251 today for advice and assistance.

Welcome to Jaffrey, click here.

Timely, Efficient Water Damage Restoration Services For Your Winchester Area Restaurant

6/20/2017 (Permalink)

Water damage in your restaurant's kitchen can definitely shut you down for a while. Call SERVPRO should you have a leak or other damage.

SERVPRO Technicians Take Pride in Quick and Thorough Water Damage Remediation at Your Business Location

A leaky roof, broken pipe, or malfunctioning appliances lead to dangerous situations that put your business at risk. Water can damage your merchandise, supplies, and equipment while also causing severe damage to your facility.
 
Significant commercial water damage can lead to closing your Winchester restaurant for good. At the very least, it causes a loss of revenue that most companies cannot do without these days. You need access to qualified professionals who are ready to provide you with the expert restoration services you deserve, a company that puts every effort into making damages on your property disappear, “Like it never even happened.”
 
SERVPRO technicians understand how unattended water damage continues to cause harm over time. Making it necessary to make quick, informed decisions, performing quality restoration services today, that saves you from significantly damaging problems, tomorrow. Remember, it takes as little as 48-hours for mold to enter the fray, creating changes to your indoor air quality and potential health risks for you and your customers.
 
At SERVPRO we take pride in our ability to erase the damage done by water, including damages caused by hidden problems. Our technicians put years of training, experience, and specialized equipment to work for you, ensuring the removal of all remaining moisture and a fast, effective drying process that you can count on to limit secondary damages that often develop over time.
 
SERVPRO teams work tirelessly to clean, deodorize, and repair every damaged item found on your property. Our experience gives us a unique perspective when it comes to cleaning delicate cooking utensils or high-dollar appliances. We also use an appropriate antimicrobial, antibacterial, or disinfectant to treat potential health risks, returning your property to a safe, healthy condition.  
 
By responding quickly, providing expertly trained technicians, and utilizing a variety of resources at our disposal, we deliver quality results for customers caught in terrible situations. Contact SERVPRO of Cheshire County to receive the services you deserve and get your business back up and running as soon as possible. (603) 352-7251

For more information regarding Winchester, click here

Why Fire Damage Remains One of the Worst Catastrophes a Keene Area Home Withstands

5/30/2017 (Permalink)

Fire damage is not something that a family wants to experience. But if it does happen, SERVPRO can be your ally through the entire process.

SERVPRO Technicians React Quickly SO that Items can be Repaired Rather than Replaced

Your home may be built rock-solid, but fire can affect even the strongest and best-built homes anywhere in surprising and unexpected ways. When fire strikes, smoke is also produced. This smoke is not the only other aspect to a house fire besides the fire itself.
 
Keene area homes that suffer from having fire damage also have other problems. Smoke, as noted above, as well as water from firefighters' hoses, left-over chemicals, such as foaming agents, used to extinguish fires, and soot deposits are prevalent problems.
 
These different aspects of a fire and the efforts to put that fire out are why fire damage can be one of the worst types of damage a home might ever sustain. After a fire, and only when it is safe to enter, does a family often have their first look at how much damage has been done to their home and their personal belongings. Doing this can be a very traumatic event in a person's life, and this alone can add to the overwhelming feeling of loss.
 
At SERVPRO, even though we see this kind of destruction on a constant basis, we always know that the damage is new to our customers. We fully understand that it may seem insurmountable to the family, but we also can guide them in how to recover in the fastest manner possible. Because of the high possibility that water has damaged more than the structure but also much of the contents inside the home, contents that may have been irreplaceable, we always are available to explain the options available in restoring different types of materials. It is not only the home that needs to be restored after a fire. We also restore the home's contents.
 
When water has damaged photos, we have access to photograph restoration experts. Books? Not a problem, as we have lyophilization capabilities with other SERVPROs located nearby. Clothing soiled by soot and saturated with water? We can wash those items at our site so that mold and mildew have no chance to begin growing, creating more damage. Children's toys and furniture soiled and filthy because of the smoke that swirled around them? We have that covered, too, and can return them to a like-new state once again, where they are free of any grime or chemicals that could harm your children's health.
 
If your home has been through a fire, even a small one, we can help. Call us, SERVPRO of Cheshire County at (603) 352-7251, for more information on how we can help you and your family return home, safe and secure, once again.

For more information regarding Keene, click here

How Water Damage in Keene Affects Residential Walls and Ceilings

5/18/2017 (Permalink)

When water damages your walls or ceiling, many factors including insulation must be considered for remediation. Call SERVPRO without delay.

SERVPRO Technicians Are Trained to Remediate Different Types of Affected Materials After Water Damage

The first stage of water damage repair is restoring safety to the site and preparing it for work. Once movable items and debris are offsite, the next step is to extract water from the structural materials. However, the exact method of treatment depends on the nature of the material (level of porosity) and how long it has been wet.

Water damage in Keene homes affects walls and ceilings differently because they are made up of various substances. Some get substantially weaker when wet and start to crumble and degrade. They are very hard to salvage. On the other hand, some other materials stand up well under pressure and SERVPRO thoroughly dries and restores them.

Wallboard

Most modern homes contain wallboard as a covering for walls and ceilings as well, sometimes. The problem is that it is very porous and soaks up water like a sponge. If wet for an extended period, it becomes increasingly weak and may disintegrate upon contact. For this reason, SERVPRO normally discards damp wallboard.

Plaster

Plaster is a tougher material and can survive water damage if it is not too severe. The material is a slow dryer, but given enough time, cutting holes in the wall is one way to achieve this. Holes are made on both sides of an interior wall so that the technicians can circulate clean air and regulate the humidity.

Insulation

There are three forms of insulation, and they all respond to water in different ways. Styrofoam is the hardiest material. Often, it can be quickly cleaned with a hose and left to dry independently. Cellulose insulation is very sensitive and does not lend itself well to wet or dry cleaning. It can hold on to water for long periods, so it is best to replace it. Fiberglass insulation may be salvageable if the liquid is clean and is not likely to contain any contaminants.

Wood

When given space and time to dry naturally, wood normally bounces back its original shape. The problem here is that, if the wall contains multiple layers, they may dry at asynchronous rates. It is one of the leading causes of separation when the layers detach from one another. Wood sills and studs are relatively easy to paint over or cover with fresh wallboard. If this is a suitable option, it reduces the risk from any leftover contaminants and, therefore, makes it less likely that the material gets discarded.

SERVPRO of Cheshire County is your number one choice for water damage repairs. We are a local service so you can expect a fast response. Call us 24/7 at (603) 352-7251 for more information the variety of repairs available.

For more information regarding Keene, click here https://www.ci.keene.nh.us/government

Get Help With Mold Damage In Your Cheshire Home When You Need It Most

5/16/2017 (Permalink)

Keene Property Mold Damaged Walls Get Remediation and Cleanup from SERVPRO

SERVPRO Provides Assessments and Remediation of Mold Infestations in Cheshire


Roof leaks expose your home to outdoor elements, providing water access to various areas. If left untreated for more than 24 to 48-hours, mold growth is likely to occur. When you find a problem with your roof and are unsure of how long the problem has existed, you want to protect your family properly by hiring a company you trust to perform a mold assessment immediately.
 
You can minimize the losses you experience from mold damage found on your Keene area property by acting fast. Have a professional technician determine the extent of exposure found on your property and let them get to work now, not later. They can help you protect furniture, electronics, and other personal items found in the affected area. Get the help you deserve to reduce any losses you experience and help get things back to normal quickly.
 
Mold damage can cause significant problems. Various surfaces, both hard and soft, found in your home; including walls, ceiling, carpets, drapes, floors, subfloor, and structural components can all become exposed. It is important to have a trained professional, such as our SERVPRO mold remediation specialists, locate and repair moisture sources causing the problem. You may have leaks in several locations resulting from broken shingles, torn flashing, or clogged gutters, all of which require specific attention to rectify.
 
SERVPRO AMRT technicians can perform most services necessary to return your home to a quality pre-damage condition, controlling mold growth, and help get things under control in the quickest, most efficient way possible. We can produce results that reduce indoor humidity levels and control conditions that expose your home to mold growth. We can provide any necessary cleaning and disinfection methods necessary to return your living environment to a safe, healthy one that you and your family can enjoy. "Like it never even happened."
 
Our technicians track down hidden problems, reduce risks associated with exposure, and take the time to explain our services in detail. SERVPRO technicians never offer services you do not need and communicate openly during your entire restoration process. We even help with your insurance claim paperwork to make everything as stress-free as possible.
 
Give SERVPRO of Cheshire County an opportunity to provide you with the services you deserve to get mold damage in your home under control. Call anytime, day or night; we are available when you need us. (603) 352-7251

May is Building Safety Month

5/1/2017 (Permalink)

Call SERVPRO of Cheshire County today to get your building emergency ready!

What is building safety month? 

Building Safety Month was founded in 1980 by the International Code Council. The council originated to encourage builders and building owners to adopt modern building code and to ensure compliance among builders worldwide in order to promote public safety. A diverse network of over 57,000 partners nationwide including government municipals, non-profits, corporations, and private organizations all come together to address issues and safety concerns regarding the structures where we work, play, and live. 

By following modern and up to date codes and regulations provided by the International Code Council (ICC), builders and property owners can help break the cycle of our local communities suffering repeat damage and injuries caused by natural disasters. Additionally, by ensuring your business or home is up to code you can help protect the environment and preserve our natural resources. 

Following the ICC's codes and regulations can help promote a safe environment however, chaos and confusions are often the by product of a disaster. With the help of your local SERVPRO Franchise you can help reduce some of this chaos. By having an Emergency Ready Profile in place, you have the chance to reduce damage in an emergency. For example, a sprinkler head can produce 8-24 gallons of water per minute. Do you know where the shut off valve is in the event of a malfunction? A SERVPRO Emergency Ready Plan is a comprehensive document which contains the exact location of shut off valves and vital contact information. Additionally, our Emergency Ready Plan can be accessed via our iPhone and Android mobile app 24 hours a day, 7 days a week because disasters don't stop just because it's not business hours. For more information about our Emergency Ready Plan, contact SERVPRO of Cheshire County today!  

Eliminate Harsh Odors By Spring Cleaning

4/17/2017 (Permalink)

Your local SERVPRO franchise can help you eliminate harsh odors so you can finally smell the fresh spring air!

Birds are chirping, and the air smells fresh and clean. It's officially Spring and with the warmer weather comes the annual tradition of spring cleaning! Whether it's your home, business, or office, the environments we interact with on a daily basis may be requiring some extra tender love and care after the harsh New England winter. Similarly, maybe you are selling a home and want to relinquish years of cigarette or pet odors that just won't go away. Your local SERVPRO Franchise Professionals have the training and equipment to identify and eliminate even the worst odors. 


SERVPRO Franchise Professionals do not cover up lingering odor with a fragrance instead, they seek them out and neutralize them at the source. SERVPRO's own proprietary line of cleaning products are used to treat and prevent the odor from returning. Additionally, any item that can be restored in the affected area will be professionally cleaned and deodorized. 


Along with deodorizing, SERVPRO of Cheshire County also offers the following cleaning services: 



  • Carpet Cleaning 

  • Upholstery and Drapery Cleaning

  • Ceiling and Wall Cleaning 

  • Hard Flood Cleaning 

  • HVAC and Air Duct Cleaning 


For a cleaning backed by state of the art equipment and professionals trained to the highest standards, call us today to schedule your Spring Cleaning! Whatever your Spring Cleaning needs, SERVPRO of Cheshire County has you covered! 

What's Lurking in Your Ducts?

4/6/2017 (Permalink)

Did you know your ventilation system is often the biggest culprit in poor indoor air quality? Inspecting the ductwork in your home or facility should be a high priority. In most cases, the HVAC system has been operating for some time without much attention. Dirty ducts can circulate odors, contaminants such as mold, and irritating dust throughout your building or home. Over time, different contaminants or foreign objects can enter and collect in your air ducts that may diminish the indoor air quality of your home or office or cause other damages to your HVAC system. 

A routine part of your local SERVPRO Franchise Professional's repertoire is inspecting the heating, ventilation, and air conditioning unit (HVAC). By keeping the HVAC and ductwork clean you can potentially extend the life-span of the equipment by allowing it to operate at peak condition, which in turn may help you save money. Similarly, duct cleaning may not always be necessary. Your local SERVPRO Franchise Professionals are trained on how to properly inspect your HVAC system and ductwork and make recommendations about the best way to address any indoor air quality concerns. This simple inspection can help save you money and provide peace of mind on the health of your HVAC system and ductwork. 

Below you will find the steps to the SERVPRO Duct Cleaning System an industry leading and cost efficient method: 

  • Unlike the majority of duct cleaning services, your SERVPRO Franchise uses a portable ventilation and air duct cleaning system to examine ductwork and make a clean sweep, removing years of dust and grime. 
  • First, our technicians use a roto scraper which automatically adapts to the duct's shape and diameter while traveling through the duct in order to remove debris and filth before vacuuming begins.
  • Next, a powerful push-pull air delivery and collection system transfers the debris from the ducting to a 16 gallon container.
  • Air is filtered through a HEPA filtration system, removing 99.97 percent of the particles in the airstream. HEPA filters capture debris and keep the indoor environment clean. 
  • Sealant or coating may be sprayed to address odor or microbial concerns and filters will either be cleaned or replaced to remove odor and dirt. 

For more information on duct cleaning, or to schedule an appointment, contact SERVPRO of Cheshire County today!

Emergency Evacuation Kit

3/14/2017 (Permalink)

You never know when you will need your emergency evacuation kit so don't delay and make one today.

Disasters can happen in the blink of an eye, which is why it is imperative to be prepared. The American Red Cross recommends having the following items packed and ready to go in an easy to carry bag in the event of a sudden evacuation. 



  • Water- 3+ day supply; one gallon per person per day

  • Food- 3+ day supply of non-perishable, easy to prepare food 

  • Flashlight 

  • Battery powered or hand crank radio (NOAA Weather Radio, if possible) 

  • Extra batteries 

  • First Aid Kit 

  • Medications (7 day supply) and medical items (hearing aids with extra batteries, glasses, contact lenses, syringes, cane) 

  • Multipurpose tool 

  • Sanitation/personal hygiene items

  • Copies of personal documents (medication list and pertinent medical information, deed/lease to home, birth certificates, insurance policies)

  • Cell phone with chargers 

  • Family and emergency contact information 

  • Extra cash 

  • Emergency blanket

  • Map(s) of the area

  • Tool/supplies for securing your home

  • Extra set of car keys and house keys 

  • Extra clothing, hat, and sturdy shoes

  • Rain gear 

  • Insect repellent and sunscreen

  • Camera for photos of damage 


Additionally, some members of your house hold may require extra items for example: 



  • Baby supplies (bottles, formula, baby food, diapers)

  • Pet supplies (collar, leash, ID, food, carrier, bowl) 


Being prepared is vital to ensuring your family's safety and all of us at SERVPRO of Cheshire County are here to make any disaster, "Like it never even happened." 

Mother Nature: Beautiful Disaster

2/9/2017 (Permalink)

SERVPRO of Cheshire County provides emergency response services 24 hours a day, 7 days a week.

Mother nature in New England, with its vibrant fall colors and vast landscape, is breathtaking. However, despite all its beauty, we are often the subject of particularly harsh natural disasters. Storm and flood damage can be especially devastating and immediate action is needed in order to minimize your damage and make even the worst disaster, "like it never even happened." You'll need a company you can trust to rise to the occasion. SERVPRO of Cheshire County has almost 30 years of experience handling even our most historic storms, which is why you can always rely on us. Additionally, with a network of over 1,700 franchises across the country, we have the resources to handle any size disaster. SERVPRO franchise professionals are dedicated to responding immediately to water and storm related emergencies. 

Our technicians are highly trained water damage specialists with expertise including, but not limited to, water damage restoration and applied structural drying. However, we understand that water and storm damage affects much more than just the structure of your home or business but, it also affects your belongings. We know that your family's furniture, clothing, keepsakes, and other belongings help transform a house into a home and that valuable business documents cannot be replaced. This is why our franchise specializes in restoring damaged contents versus replacing them. When your valuable documents including photographs, are damaged by water, extreme caution should be taken to help ensure the water damage does not destroy the document. Although some documents may not be restored to pre-water damage condition, SERVPRO franchise professionals can save a great deal and help minimize additional damage. All of us at SERVPRO of Cheshire County are dedicated to help you make any disaster, "like it never even happened."

Help to Make Cold & Flu Season: "Like it never even happened"!

1/27/2017 (Permalink)

A professional cleaning is a great way to help minimize the chance of illness at your commercial property this cold and flu season!

Has cold and flu season taken a toll on your office staff? SERVPRO of Cheshire County is here to help you make this year’s illness, “like it never even happened.” When your office needs go beyond the scope of your regular janitorial staff, you can call on SERVPRO for prompt service. We know that the key to a successful business begins with a happy and healthy staff so, whether it’s removing an odor problem or deep cleaning flooring or carpets, you can rely on us to make your workspace look its very best.  Using SERVPRO’s time-tested and industry-approved steps, along with our proprietary cleaning products and methods, we will strive to restore your business to a healthy working environment.


Additionally, ventilation systems are often the biggest culprit in poor indoor air quality. SERVPRO of Cheshire County professionals routinely inspect heating, ventilation and air conditioning units (HVAC) so, make it a priority to inspect the ductwork of your home or business this winter. If your HVAC has been operating for some time without attention, it could be circulating one or more of the following:



  • Dust

  • Pollen

  • Odors

  • Dirt and debris

  • Other contaminants


Our professionals will make recommendations about the best way to address any indoor air quality concerns. This can save you money and provide peace of mind on the health of you and your system. Call us today for a cleaning backed by state-of-the-art equipment, over 40 years of experience and professionals trained to the highest standards. All of us at SERVPRO of Cheshire County wish you a safe and healthy remainder of this cold and flu season.

2017 Resolution: Be Prepared

1/16/2017 (Permalink)

With our mobile app, you can now access vital information about your building that may save you from costly repairs.

With the turning of a new calendar year, most individuals have a plan to better themselves. However, you may be forgetting an important aspect of your resolution: a plan to better your business in the case of a disaster. Approximately fifty percent of businesses that have a disaster may never reopen. Being prepared is imperative in order to keep your business running all year long. This is why many local businesses, including ours, have completed a SERVPRO Emergency Ready Profile. This thorough document includes vital information about your building including emergency contacts, shut off valves, and priority areas. Preparation is key to having your business survive even the worst disasters. Lastly, this year we are taking our Emergency Ready Profile to the next level by including complimentary access to our app. Now, you can electronically store and access your profile on your smartphone or tablet because we know disasters won't wait. With 45 years of restoration and mitigation experience including over 1,700 franchises nationwide, SERVPRO is here to help you make any disaster, "Like it never even happened." Don't delay and call your local SERVPRO franchise today for your free business assessment. 

The 2016 SERVPRO CWWC Food Drive Results!

12/23/2016 (Permalink)

Thank you to everyone participated in our 3rd annual food drive!

Our third annual collaborative food drive is in the books and we couldn't be more humbled and amazed at the generosity of our business partners who contributed. Together, we donated a total of 1,048 pounds of food to the New Hampshire and Vermont food banks. 

Between the two states, about 300,000 individuals turn to their local food bank for assistance. We are so beyond grateful to the following businesses for their participation: 

 

A.H. Rist Insurance. All State Insurance- Ted Harris. Bellows-Nichols Insurance.

Bob's Fuel. Campbell & Boyd. Cheshire Oil. Clark-Mortenson Insurance.

Finn & Stone Insurance. Galloway Real Estate. Greater Falls Insurance. 

Hill Family Insurance. Kapiloff Insurance. Keating Plumbing & Heating.

Lawrence & Wheeler. Liberty Mutual- TJ Kelly. The Masiello Group. Muse Realty.

Nationwide-Frazer. Parker Agency. RE/MAX Town & Country- Keene.

Richards Group-Bellows Falls. State Farm- Greg Carlson. State Farm- Craig Vickers. 

Swanzey Oil. Woodstock Insurance

 

Thank you so much for your support. Merry Christmas to all and best of luck in 2017!

Waste No Time With Sewage Backup

12/22/2016 (Permalink)

Whether it’s a fire, water, sewage, biohazard or mold emergency or the cleaning of carpets, floors, air ducts etc., we are ready for whatever happens!

Hosting a holiday gathering with family and friends can often be stressful which is why SERVPRO of Cheshire County is here to help you avoid a major problem. Believe it or not, sewage backup is a common holiday problem. With homes hosting more guests than usual there are a few steps you can take to help reduce your risk of a potential backup. 

Cooking. With cooking being a staple of the holidays, it's imperative to be cautious as to what exactly goes down your drain. You should avoid putting grease, cooking oil, sauces, and fibrous vegetables (celery, lettuce, and onion peels, etc.) down your drain. Additionally, pasta, potatoes, rice, coffee grounds, and egg shells are potentially hazardous as well. A good mantra to abide by is, when in doubt, throw it out! 

Toilet Paper. Remind guests to avoid flushing anything except for toilet paper down your toilet. Many common bathroom items such as paper towels, feminine products, and diapers should not be flushed down as they don't disintegrate the same way as toilet paper does. It may be helpful to keep in mind that the drain which connects your home to the main sewer is usually no bigger than four inches wide. 

Take care of your sewer line. Many homeowners don't realize that they are responsible for the maintenance and repair of the main sewer line attached to a home or property. Over time, a main sewer line can deteriorate, crack, collapse, or even become obstructed. Also, be mindful of any soggy spots in your yard, especially if it hasn't rained recently. This could indicate a leak in the water line. You should contact your municipality or sewer department immediately with any questions or issues regarding your line. 

Time is of the essence in any disaster however, that is even more accurate with a sewage backup. With foul odors and bacteria in the air, it's imperative to act fast to minimize your damage. SERVPRO of Cheshire County is on call 24 hours a day, seven days a week to help you restore your property.

Keep Your Holiday Lights Festive, Not Frightful

12/8/2016 (Permalink)

Santa made an early visit this year to SERVPRO of Windham and Windsor Counties!

The holiday season is a time for gathering with friends and family to enjoy precious moments and quality time. As the weather outside turns frightful, we rely on the warmth of our homes to host these gatherings with loved ones. Lights, candles and decorations are part of what makes the holiday season so magical however, if you are not careful, that magic could turn dark.

SERVPRO and the American Red Cross have teamed up to offer some tips to help reduce your risk of fire in your home or business this holiday season. 

  • Keep Christmas trees, candles and any other holiday decorations at least three feet away from heat sources such as fireplaces, portable heaters, radiators, heat vents and candles.
  • Always follow the manufacturer's instructions and do not use any light strings or other holiday decorations with frayed electrical cords.
  • Before going to bed or leaving your property, ensure tree and holiday lights are unplugged.
  • Extinguish candles before leaving a room or going to bed and never use lit candles to decorate your tree.
  • Keep curious pets and young children away from Christmas trees and only use sturdy tree stands.
  • When using your stove top, keep anything that can catch fire away from the area such as: pot holders, oven mitts, wooden utensils, paper/plastic bags, food packaging, towels or curtains.
  • After guests leave, designate one person to walk around the home/property to ensure candles and other smoking materials are properly extinguished.

If disaster does strike during the holidays, SERVPRO of Windham and Windsor Counties is on call 24 hours a day, 7 days a week, to make it "Like it never even happened." We wish you a merry and bright holiday season!

2016 SERVPRO CWWC Food Drive Has Begun!

12/5/2016 (Permalink)

SERVPRO CWWC Co-Owner, Derek Paul, displays one of the food donation boxes for this year's drive.

As we turn the calendar to December, three things are certain: the Holiday season is upon us, the snow will be flying soon, and the SERVPRO CWWC Holiday Food Drive is about to kick off! Now in its 3rd year, the SERVPRO CWWC Holiday Food Drive is a collaborative effort captained by SERVPRO of Cheshire, Windham and Windsor Counties to collect non-perishable food items for donation to New Hampshire and Vermont Food Banks. In the first year of the food drive, SERVPRO CWWC worked together with 8 different businesses and was by all accounts a complete success. Consistently gaining momentum since year one, the 2016 Food Drive has the support of 26 businesses throughout South Western NH, Southern VT and Northern, MA. Last year, over 1,200 pounds of food items were donated to NH and VT Food Banks. This year, our goal is to collect and donate 1 ton!

The collection boxes will be at each of the participating locations until December 19th. Be sure to check out our Facebook page for a list of the business locations to find a donation box near you. You can always stop by our Westmoreland, NH office to make a donation as well. Hope to see you soon, and thank you for your generosity!

Happy Holidays!

Is Your Property New England Winter Ready?

12/1/2016 (Permalink)

SERVPRO of Cheshire County is here for you on call, 24/7, 365 days a year.

With the farmer's almanac calling for a classic New England winter, it's imperative to ensure your home or business is cold weather ready. 

By taking the following precautions you can protect your property from costly weather related damages. 

  • Winter weather such as wind, heavy rain, ice, and snow cause cause things such as tree limbs, branches, and power lines to fall which can potentially cause damage to your property and even cause personal injury. 
  • Roofs, water pipes, and gutters should all be inspected to ensure they are in proper working order. Gutter downspouts should be directed away from your building and clear gutters of debris that may have gathered during the fall. Leaves and other obstructions can lead to a damming effect, which can lead to roof damage and interior water problems.  
  • Inspect property, especially walkways and parking lots for proper drainage to alleviate flood hazard potential. 
  • Inspect all handrails, stairwells, and entryways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present. 
  • By simply allowing water to drip when temperatures dip below freezing, you can reduce your risk of having your pipes freeze. For pipes that lay under a cabinet, leave the cabinet doors open allowing warm air to circulate around the pipes. If your building has outdoor faucets, consider shutting water off at the main valve in the basement or crawl space. Once the valve is off, open the outdoor faucet to ensure it drains, preventing any remaining water from freezing in the pipe. 
  • Ask your local SERVPRO Franchise about completing an Emergency READY Profile (ERP) for your business. This program is at no cost to your facility and provides you with a plan to get back to business faster following a disaster. 

SERVPRO of Cheshire County is here for you when winter weather strikes. We wish you a safe and happy holiday season! 

Understanding The Behavior of SMOKE

11/9/2016 (Permalink)

The damage to your property following a fire can often be complicated due to the unique behavior of smoke. There are two different types of smoke-wet and dry. As a result, there are different types of soot residue after a fire. SERVPRO of Cheshire County professionals are thoroughly trained in fire cleanup and restorations and know the different types of smoke and their behavior patterns. Knowing this information is vital to proper restoration. Before restoration begins, SERVPRO will survey the loss to determine the extent of impact from fire, smoke, heat, and moisture on the building materials and contents. The soot will then be tested to determine which type of smoke damage occurred. Pretesting determines the proper cleaning method and allows your local SERVPRO Cheshire County to focus on saving your precious items.

SERVPRO of Cheshire County professionals know smoke can penetrate various cavities within the structure, causing hidden damage and odor. Their knowledge of building systems helps them investigate how far smoke damage may have spread. The following are additional facts you may not know about smoke:

  • Hot smoke migrates to cooler areas and upper levels of a structure
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

Wet Smoke (Plastic and Rubber)-Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke (Paper and Wood)-Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue (Produced by evaporation of material rather than from a fire)-Virtually invisible, discolors paints and varnishes, extreme pungent odor.

Fuel Oil Soot (Furnace Puff Backs)-While "puff backs" can create havoc for homeowners, SERVPRO Franchise Professionals can, in most cases, restore the contents and structure quickly.

Other Types (Tear gas, fingerprint powder and fire extinguisher residue)- Special loss situations require special care.

SERVPRO Franchise Professionals are trained to handle even the toughest losses. If your home or business suffers fire or smoke damage, contact SERVPRO of Cheshire County to help make it "Like it never even happened."

Celebrate Safely with a Recipe for Safety

11/3/2016 (Permalink)

Celebrate Safely

Each November, families gather to celebrate Thanksgiving by preparing a delicious feast, but if you don't practice safe cooking habits, your holiday could become hazardous very quickly. According to the national Fire Protection Association, cooking fires are the number one cause of home fires and home injuries. The leading cause of fires in the kitchen is unattended cooking. It's important to be alert to prevent cooking fires.

  • Be on alert! If you are sleepy or have consumed alcohol don't use the stove or stovetop.
  • Stay in the kitchen while you are frying, grilling, boiling or broiling food.
  • If you are simmering, baking or roasting food, check it regularly, remain in the kitchen while food is cooking, and use a timer to remind you that you are cooking.
  • Keep anything that can catch fire-oven mitts, wooden utensils, food packaging and towels or curtains-away from the stovetop.

If you have a cooking fire, consider the following safety protocols to help keep you and your family safe.

  • Just get out! When you leave, close the door behind you to help contain the fire.
  • Call 9-1-1 or the local emergency number after you leave.
  • For an oven fire turn off the heat and keep the door closed.
  • If you try to fight the fire, be sure others are getting out and you have a clear way out.
  • Keep a lid nearby when you're cooking to smother small grease fires. Smother the fire by sliding the lid over the pan and turn off the stovetop. Leave the pan covered until it is completely cooled.

SERVPRO of Cheshire County wishes you a safe and happy holiday season.

September is National Preparedness Month

9/14/2016 (Permalink)

September is National Preparedness Month

September is National Preparedness Month. In recent years, many different types of disasters have affected the United States. Flooding, tornados, hurricanes, wildfires and blizzards are natural disasters that can threaten your home, business and community. During National Preparedness Month, SERVPRO of Cheshire Counties professionals want you and your customers to be aware of the steps to take to help prepare for Mother Nature's worst.

How quickly your company can get back to business after a tornado, fire, or flood often depends on the emergency planning done today. The following are basic measures business owners and managers can take to begin preparing.

Develop a Business Continuity Plan

Your organization's risk needs will vary depending on the specific industry, size, scope and location. Carefully assess your internal and external functions to determine which staff, materials, procedures and equipment are absolutely necessary to keep the business operating. Also establish procedures for succession of management.

Review Insurance Coverage

Insurance policies vary: Make sure to check with your agent or provider about things such as physical losses, flood coverage and business interruption. Understand what your policy does and does not cover.

Prepare your Emergency Planed

Your employees and co-workers are your business' most valuable asset. Communication is central before, during and after a disaster. Include emergency information in newsletters, on your company intranet, employee’s emails and other communication tools.

Practice the Emergency Plan

The ability to evacuate workers, customers and visitors effectively can save lives. If your business operates out of more than one location, establish evacuation procedures for each building. If your company is in a high-rise building, an industrial park, or even a small strip mall, it is important to coordinate and practice with other tenants or businesses to avoid confusion and potential gridlock.

Secure your Facility and Equipment

Install fire extinguishers, smoke alarms and detectors in appropriate places. Secure all entry and exit points and plan for mail safety. Plan what you will do if your building, plant or store is not usable. Secure valuable equipment.

Improve Cyber Security

Protecting your data and information systems may require specialized expertise, but even the smallest of business can be better prepared. Use anti-virus software and keep it up-to-date. Don't open e-mails form unknown sources and use hard to guess passwords. Protect your computer from intruders by using firewalls. Back up your computer data and download security protections updates known as patches regularly.

SERVPRO has an Emergency READY Profile (ERP) to help ensure you and your business are "Ready for whatever happens." The ERP is a comprehensive document containing critical information about your business. You can access the ERP online using your computer or tablet; download SERVPRO's free Ready Plan app. Or call your local SERVPRO franchise professional to establish your Emergency READY Profile.

Tips on how to Celebrate Summer Safely

6/28/2016 (Permalink)

CELEBRATE SUMMER SAFELY

 Summer is synonymous with barbecues, parades and fireworks displays; but along with all the festivities are plenty of visits to emergency rooms-especially during July. Each year, around 230 people are injured badly enough to require medical treatment after fireworks-related incidents, according to the U.S. Consumer Product Safety Commission. In addition to causing injury, fireworks are also responsible for thousands of house fires each year with millions of dollars in property damage. There is nothing like firing up the grill during the summer months! Did you know, July is the peak month for grill fires? A backyard barbecue can become dangerous quickly if proper safety precautions aren't considered. Your local SERVPRO Franchise Professionals want you to have an enjoyable and safe summer.Consider the following tips to help ensure your summer celebrations are diaster-free!

  • Propane and Charcoal BBQ grills should only be used outdoors
  • The grill should be placed well away from the home, deck railing and out from under the eaves and overhanging branches
  • Keep children and pets away from grill area
  • Keep your grill clean by removing grease or fat buildup from the grills and in trays below the grill.
  • Never leave your grill unattended
  • When using a charcoal grill, let the coals completely cool before disposing in a metal container
  • Anyone using fireworks or standing nearby should wear protective eyewear.
  • Do not try to re-light or handle malfunctioning fireworks. Keep a bucket of water nearby to fully extinguish fireworks that don't go off or in case of fire. Children should never pick up fire reworks that may be left oer as they may still be active.
  • The safest way to enjoy fireworks is to attend a public display conducted by trained professionals.

Fireworks Facts

  • Fireworks cause an average of almost 20,000 reported fires per year.
  • In 2013, sparkers caused 41% of fireworks injuries.
  • On Independence Day in a typical year, fireworks account for two out of five of all reported fires, more than any other cause of fire.

Science of Water Damage Restoration

5/31/2016 (Permalink)

SERVPRO of Cheshire County has specialty drying equipment for many different types of building materials and circumstances.

DID YOU KNOW there is actually a science to drying out a the structure of a building? Being affluent in Psychrometrics is essential in restoring a water damaged home or business to preloss condition. While an initial reaction may be to grab a few towels or a mop to clean up the mess and install a fan in the affected area, the professionals at SERVPRO of Cheshire County are trained in the science of drying and follow detailed industry-approved standards to reduce the chances of secondary damage. If your home or business suffers a water damage, SERVPRO of Cheshire County will:

  • Inspect the building to detect every component that is wet, to help prevent further damage.
  • Measure the amount of moisture in in affected materials and will monitor whether they are drying effectively.
  • Expedite the drying process by installing state of the art drying equipment.

Why is it important to speed up the drying process? A wet building can often dry naturally because the environment constantly seeks equilibrium. When materials are wet, moisture will naturally move to drier air at the surface of the material-but only if the air is, indeed, drier. The only problem is, the natural drying process takes too long and therefore is a greater chance of secondary damage occurring before it is completely dry.

SERVPRO of Cheshire County have the tools, equipment and expertise to move this process along, including equipment specifically designed for drying hardwood floors, tough-to-reach areas inside walls, and much more. SERVPRO of Cheshire County also uses cutting edge monitoring equipment, and a proven scientific method to effectively dry your home or business.

The bottom line? SERVPRO of Cheshire County's water restoration professionals have the training and equipment to make water damage "Like it never even happened."

Building an Emergency Supply Kit

4/26/2016 (Permalink)

Sever weather can happen anytime, anywhere. Know your risk of severe weather, and take action to better prepare yourself. Proactive planning can save your own life and the lives of others. 

 Knowing Your Risk

The first step to becoming weather-ready is to understand the type of hazardous weather that can affect where you live and work, and how the weather could impact you, your business and your family. Check the weather forecast regularly, obtain a NOAA Weather Radio, and learn about Wireless Emergency Alerts. Severe weather comes in many forms and your shelter plan should include all types of local hazards. 

 Taking Action

Take the next step in severe weather preparedness by creating a communications plan for your home and business. Put together or purchase an emergency kit. Keep important papers and valuables in a safe place. 

 Build an Emergency Supply Kit

  • Water (one  gallon per person per day)
  • Food (non-perishable 3-day supply)
  • Manual can opener
  • Battery operated radio, preferably a NOAA Weather Radio
  • Flashlight and extra batteries
  • First aid kit
  • Whistle to signal for help
  • Clothing
  • Dust masks or bandanas
  • Plastic sheeting, garbage bags and duct tape
  • Wrench or pliers to turn off utilities
  • Hygiene items
  • Important documents; copies of insurance policies, identification and bank account information
  • Cash
  • Fire Extinguisher
  • Matches in a waterproof container

Be an example

Once you have taken action to prepare for sever weather, share your story with your friends and family. Use social media to encourage and inspire others to do the same. 

Does Your Cheshire County Home Have A Mold Problem?

4/14/2016 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – 603-352-7251

Office Spring Cleaning Tips

4/12/2016 (Permalink)

Spruce Up Your Space

Birds are chirping and the temperatures have warmed up—spring is finally here! Spring cleaning is a tradition allowing us to freshen our environment and get a head start on the hectic seasons of spring and summer. While many people deep clean their homes, this is also a great time to clean and organize your business.

SERVPRO® of Cheshire County can help get your facility in tip top shape. In addition to air duct and HVAC cleaning, SERVPRO® Franchise Professionals are trained to use state-of-the-art equipment to remove soils hiding deep within your carpet, as well as focused stain removal and stain resistance applications. Other services include: upholstery and drapery cleaning, hard floor cleaning and care, and odor deodorization. 

A clean environment is a healthy environment! Improve your living and work spaces this spring. If you need a little help, don’t worry, SERVPRO® of Cheshire County has the tools to make your home or business sparkle in no time!

Spring Cleaning Your Workspace

  • Divide Your Workspace Into Zones:

Determine how you want and need to use the space and set up zones for your daily functions. You may require a workspace for your computer, a library area for your research, a storage area for supplies and a filing area for your archives. This will provide a foundation for a more efficient use of space.

  • Keep Only What You Need At Arms Length:

Boxes of pens, stacks of papers and old coffee cups need to go. Rid your desk of visual clutter by paring down the items on top to the essentials only. Supplies, paperwork and personal items should be kept in the zones you’ve established for them.

  • Sort Your Catch-All Drawer:

Use drawer dividers to give everything a place, like compartments for paperclips and rubber bands. Go through the drawer every six weeks and clear out anything that is out of place or isn’t being used.

  • Eliminate Digital Clutter:

Digital clutter can be just as stressful as physical clutter. Organize digital files and your e-mail inbox just as you would paper files–with a system of logical and clearly labeled folders. Also, keep the icons on your desktop to a bare minimum, and trade in sticky notes on your monitor for calendar reminders.

  • Create A Daily Paper System:

Consider creating hanging files or baskets labeled “To Read,” “To Do,” and “To File.” Establish set days for each, so that you don’t get behind or feel the overwhelming need to do everything at once.

  • Disinfect Regularly:

Prevent the buildup of dust, dirt, food stains and fi ngerprints. Wipe down your desk, phone, keyboard and monitor once a week with disinfecting wipes.

Tips provided by Forbes, The Dangers of a Messy Desk.

SERVPRO of Cheshire County 24 Hour Emergency Water Damage Service

4/12/2016 (Permalink)

SERVPRO of Cheshire County is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage

We Answer the Phone Ready to Help
Call Today -603-352-7251

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Cheshire County has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Cheshire County

SERVPRO of Cheshire County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Understanding Water Types

3/31/2016 (Permalink)

Understanding Water Types

When your home or business suffers a water damage, understanding what type of water you are dealing with is critical to ensuring proper cleanup. There are three types of water. Clean water is water from a broken pipe, or other water source; rainwater is also considered clean. The term gray water is used to classify slightly contaminated water. Clean water becomes gray water when it is left untreated allowing bacteria and other contaminants to begin growing, making the water hazardous. Black water is highly contaminated and filled with fungi, bacteria, chemicals and more. Black water is typically caused by sewage damage, flooding or any type of natural disaster. Black water should always be handled by trained professionals. When you have a water damage, don’t leave your property to chance. Call your local SERVPRO® Franchise Professionals. Consider taking the following precautions to help minimize damage or prevent further damage while waiting for help to arrive.

Damage from Clean Water

  • Shut off the water source if possible or contact a qualified professional to do so.
  • Turn off circuit breakers for wet areas of the building if access to the power distribution panel is safe from potential electrical shock. Do not enter rooms with standing water, as electrical shock hazards may exist.

  • Remove as much excess water as possible by mopping and blotting. Wipe excess water from wood furniture after removing lamps and tabletop items.

  • Remove and prop up wet upholstery cushions to allow more even drying.

  • Move any paintings, art objects, computers, documents and other valuable items that may be sensitive to moisture to a safe place.

  • Do not leave books, newspapers, magazines or other colored items on wet carpets or floors as they may cause staining.

  • Do not use your household vacuum cleaner to remove water as there is potential for electrical shock or causing damage to the vacuum cleaner.

  • Do not turn on ceiling fixtures if ceiling is wet; do not enter rooms where ceilings are sagging from retained water.

 Damage from Contaminated Water

  • Avoid all contact with sewage and items contaminated by sewage. Wash your hands thoroughly if you come in contact with contaminated items.
  • Do not walk through contaminated areas, as you could spread damage to unaffected areas.

  • Do not turn on the HVAC system if there is a possibility of spreading contaminated air.

  • Do not use household fans to dry the structure; air flow could spread contaminants.

  • Discard any food and/or products for personal hygiene and cleanliness if exposed to the contaminated areas.

New Drying Equipment

2/23/2016 (Permalink)

New drying equipment delivered!

To keep up with the high demand from frozen pipes due to cold snap SERVPRO of Cheshire County, NH and Windham & Windsor Counties receives new drying equipment.

SERVPRO CWWC in the news!

2/4/2016 (Permalink)

Front Page of The Monadnock Shopper January 2016

SERVPRO of Cheshire County, NH and Windham & Windsor Counties, VT was recently featured on the front page of the Monadnock Shopper. 

Keene Sentinel Reader's Choice: Best Local Cleaning Service

11/11/2014 (Permalink)

SERVPRO of Keene was awarded "Best Local Cleaning Service" at the first annual Keene Sentiel Reader's Choice Award!

SERVPRO of Keene Attends VIAA Conference

11/11/2014 (Permalink)

In September, SERVPRO of Keene attended a conference for the Vermont Insurance Agents Association in Burlington, VT. SERVPRO of Keene is an associate member of the VIAA.

SERVPRO of Keene Helps Local Library

11/11/2014 (Permalink)

Recently, a local library experienced water damage and were in need of timely and professional assistance. SERVPRO of Keene responded in a flash and began the drying process. The Library was able to reopen with hardly any disruption to its regular business.

SERVPRO of Keene Distributes Fire Prevention Coloring Books to Local Schools

11/11/2014 (Permalink)

Mason is enjoying coloring while learning about fire safety!

October is National Fire Prevention month and this year SERVPRO of Keene looked to increase the awareness of fire safety to some of the area's students. SERVPRO of Keene distributed Fire Safety themed coloring books to kindergarten and first graders in 7 local schools.

SERVPRO of Keene Visits Davids House

12/16/2013 (Permalink)

SERVPRO of Keene recently visited David's House in Lebanon, NH and donated materials that were a part of the facility's holiday wish list. David's House can provide lodging for up to 20 families that have children that are receiving treatment at the Children's Hospital at Dartmouth-Hitchcock Medical Center.

SERVPRO of Keene Technicians Receive New Certification

11/13/2013 (Permalink)

Dustin Oliva (left) and Cory Bourassa (right) receiving their WRT Certification.

SERVPRO of Keene Production Manager Dustin Oliva and Crew Chief Cory Bourassa recently attended IICRC training in which they received their Water Restoration Technician (WRT) certification.

SERVPRO of Keene Employees Renew Certifications

11/13/2013 (Permalink)

Ryan Paul (left) and Derek Paul (right) receiving their updated SRT Certification from IICRC.

Ryan and Derek Paul recently attended IICRC training to renew their Smoke Restoration Technician certifications. Ryan and Derek Paul also hold certifications in Water Restoration Technician and Ryan in Air System Cleaning Specialist.

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